P.F. Chang's - Henderson

4.3
60 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 60 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.3
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
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AW
Denver
2 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Service was great. We were In a hurry to catch a movie, and waiter accommodated us.

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SJ
Chicago
34 reviews
Dined on June 22, 2019
Overall 4food 5service 3ambience 3

P.F. Chang's is usually a safe bet, I am attributing this experience to a one off. When our party of 3 arrived they didn't have the reservation at first, them said in a less than pleasant tone, "Oh did you make this through open table?" I confirmed that we had. At first one of the hostesses said the wait will be 20 minutes, then the other said no we can seat them now.

We were seated and there were about 10 open tables around us so I was perplexed as to why the wait. As it turns out they seated us in an unmanned section, and then had a server who had tables on the other side of the restaurant serve us. Needless to say our service was not up to PF Chang Standards. Normally the manager makes there way through the restaurant and see's how things are going. Not this time.

The food was good, our server tried but was spread to thin and I am certain the hostess got a good laugh out of their seating us in an unmanned section. As I said earlier this is probably a one off happening the attitude of the hostess, warranted the review.

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OT
Orlando
1 review
Dined on June 20, 2019
Overall 1food 5service 1ambience 4

Slowest service I have ever received at PF Chang’s. Management should be ashamed. Two hours for six people to eat dinner.

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SH
1 review
Dined on June 17, 2019
Overall 5food 5service 5ambience 5

Good food, friendly staff, nice atmosphere and good location.

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OT
Orange County
2 reviews
Dined on June 8, 2019
Overall 1food 4service 1ambience 3

We asked to sit out on the patio, but no one came to our table. I guess nobody knew we were out there.

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HD
Las Vegas
1 review
Dined on June 6, 2019
Overall 5food 5service 5ambience 5

Wasn’t too busy so we were served quickly. Server was very attentive to our needs.

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DM
San Diego
14 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Always great food and service. Chris our server was attentive and did a great job.

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D
Las Vegas
1 review
Dined on June 1, 2019
Overall 4food 2service 5ambience 4

I am a frequent customer and will return, i ordered the wok stir fried filet which was terrible. There was not much of it and very over cooked. I ordered medium rare and it was well done.. mostly potatos very poor showing and very over priced

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DD
Central Coast
6 reviews
Dined on May 28, 2019
Overall 5food 5service 5ambience 5

Food and wait staff were awesome!! Would definitely go back.

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X
Las Vegas
5 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

The food and service was wonderful!

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JJ
1 review
Dined on May 11, 2019
Overall 3food 3service 2ambience 4

When the server took our order, I asked for won ton strips and the hot sauce mixture. She came to drop off our soup, which was not hot at all. She forgot the won ton strips and hot sauce. She dropped off the won ton strips and forgot the hot sauce.

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AW
Los Angeles
4 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

We eat here often because the food is good. Usually the service is aweful...but we go back because of the food. When we order take out we have to physically check every bag and every time something is missing. I even told the staff one day if the order was right I would tip them $50.00 and they still got it wrong.

This last visit was perfect. Our server was great and she did not let us want for anything.

This rating is for this visit but I wonder what the next trip there will be like.

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f
Chicago
3 reviews
Dined on May 2, 2019
Overall 1food 1service 3ambience 1

We are regulars at P.F. Chang’s and this was the worst food we have ever had. I had the shrimp with lobster sauce-i came out burnt. I had to notify the waiter and it was almost black including the sauce! The waiter looked at it and said wow that is burnt. The replacement dish and the rest of the rest of the dinner was bland and flavorless. This one is off my list for goood

P.F. Chang's - Henderson
Responded on May 4, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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JT
Palm Springs
5 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

From the greeting at the door all the way through them saying goodbye, this was an outstanding visit!
Great food, as you would expect. Service was top notch! We were dining with my elderly aunt who is hard of hearing but this was not a problem. The dining room had a very acceptable noise level which can be rare these days.
Overall, Loved the visit!

Thank you P.F. Changs!

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DD
Las Vegas
5 reviews
Dined on April 5, 2019
Overall 3food 4service 3ambience 5

The shrimp dumplings were amazing. After that, everything went downhill. The service was terrible, our food took forever and the entrees were bland. It could have been reheated frozen food. It was a very big let-down after the yummy dumplings. We're not planning to go back.

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R
Las Vegas
8 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

The waiter was great and the food fantastic as always!

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DG
Las Vegas
3 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Food was exceptional. Service was excellent. Great meal

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PS
Las Vegas
20 reviews
Dined on February 28, 2019
Overall 5food 5service 5ambience 5

Great service, good food and a wonderful experience!

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V
Las Vegas
12 reviews
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

As always, our visit was great and our server was the best!

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LC
Las Vegas
4 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

We didn’t have to wait when we got there and everything we ordered was on point. So good that even after leaving it was brought up 3x on the way home that the food was so good.

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S
Las Vegas
30 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

We had a great server, Tetrick! Food was good

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R
Las Vegas
8 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Great as always!

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SP
Las Vegas
3 reviews
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Great service, and wonderful food.
We will certainly go back again.

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DQ
Las Vegas
47 reviews
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

All of us agreed the food was exceptionally good and so was the service. I don’t think any of us have ever had a bad meal here. The ambience is perfect for conversation. Love PF Changs.

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PF
Los Angeles
5 reviews
Dined on February 1, 2019
Overall 4food 3service 5ambience 5

Love this place. Staff all really good. Only gave 3 because the food came out barely warm. Flavors were great though.
Would go back and give it another try!

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OT
Las Vegas
2 reviews
Dined on February 1, 2019
Overall 1food 2service 1ambience 2

Horrible experience! We only got half of our order. Drinks were not refilled! Waiter very rude and unprofessional!

P.F. Chang's - Henderson
Responded on February 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Las Vegas
3 reviews
Dined on January 18, 2019
Overall 5food 4service 4ambience 3

No bday offered for dessert

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B
Central Coast
5 reviews
Dined on January 15, 2019
Overall 2food 1service 1ambience 4

The crispy shrimp was over battered and “gummy” not crispy. The Pad Thai had HUGE scallion tops that were inedible as well as very large raw carrots juliennes, the peanut were not chopped, they were halves and the noodles were way over sauced! The chicken /tofu curry dish was watery and lacked flavor. The Surf and Turf loooked like a toddler played it and the lobster was terrible and the shrimp were measly!! Shall I go on....

P.F. Chang's - Henderson
Responded on January 18, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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MJ
Las Vegas
8 reviews
Dined on January 1, 2019
Overall 3food 4service 4ambience 2

The manager is in over his head and needs a mangement training program. The staff is rude an does not understand that they are there to help the customer. Stay away

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KD
Austin
7 reviews
Dined on December 28, 2018
Overall 4food 5service 5ambience 5

Food, service, ambiance were all amazing. But made a 4:45 reservation and didn’t have a seat until 5:45. We will be back for sure, but the table tardiness is a bit frustrating!
Cheers! 🥃=💵

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D
Chicago
11 reviews
Dined on December 27, 2018
Overall 3food 2service 2ambience 2

The restaurant was lacking staff. The manager wasn’t helpful to our server who was trying to meet the needs of all of the tables she had responsibility. We were seated directly next to a family with a young child who killed any ambiance that may have existed in this brightly lit restaurant; there were other open tables. The restroom doors and elements could have used cleaning. Overall, this was not the greatest experience at P.F. Chang’s.

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OT
New York Area
2 reviews
Dined on December 26, 2018
Overall 2food 3service 3ambience 1

The floors were very dirty, specially underneath our table.

P.F. Chang's - Henderson
Responded on January 18, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Palm Springs
1 review
Dined on December 26, 2018
Overall 1food 4service 2ambience 4

Food was slow to come dumplings were cold
Ordered chicken dish without peanuts they cooked it with peanuts
Order finally arrived when we were finished

Waiter was great kitchen was either short staffed or overwhelmed

P.F. Chang's - Henderson
Responded on January 18, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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LM
Las Vegas
2 reviews
Dined on December 24, 2018
Overall 1food 4service 4ambience 1

Went with reservation on 12/24. Still had to wait an hour. The one host tall younger guy was snotty and rude. Everyone was complaining and waiting. No manager or supervisor around or talking to anyone. They did nothing to make situation better. Felt bad for servers getting all very annoyed customers. Mgr should have had a presence. Nobody apologized

P.F. Chang's - Henderson
Responded on December 27, 2018

Sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JB
1 review
Dined on December 24, 2018
Overall 4food 4service 4ambience 4

I probably would have rated much left if it wasn't for the host that was quick to accommodate. We made a reservation for 7 and some how it was only 5 in there system (even with confirmation text). I went to ask for help and I didn't get the hosts' name that helped me otherwise I would have thanked him here. His counter part not so much - rude and standoffish. He said it would be 1 hour to add on to our reservation! Not my fault that your system was wrong but you should do your best to honor and accommodate being in the hospitality indusy. The other host jumped in and found us another table, they just had to clean it. Like did you even look at your system before you snapped and told me 1 hour? No. I get it's a holiday and it's nuts, but being that were locals and also work in the hospitality industry, your actions go a long way!

Our server was amazing so that helped after the annoying encounter up front.

Fried rice was sub par compared to usual because meat was tough and almost inedible but other stuff was good.

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OT
Las Vegas
3 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

Anniversary dinner, food and service were excellent!

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L
Las Vegas
6 reviews
Dined on December 22, 2018
Overall 3food 4service 1ambience 4

I don’t even remember who our server was but it was not a good memory. Plates left on the table for the whole meal. Forgot our dumplings. Service very slow. Food is good, pretty consistent there.

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OT
Portland
2 reviews
Dined on December 16, 2018
Overall 5food 5service 5ambience 5

Server was great didn’t even have to ask for drink refills he was on it

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JG
Las Vegas
1 review
Dined on December 15, 2018
Overall 5food 4service 5ambience 3

Service was outstanding. Food was very tasty and healthy. Beef was a bit tough. We celebrated a birthday and the server made sure we had a nice dessert at the end of dinner. Very happy with the prices. They are very reasonable and we will be sure to come again.

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OT
Indiana
3 reviews
Dined on December 12, 2018
Overall 5food 5service 5ambience 5

Food is always excellent for a good price. Derek is the best server there. He makes the whole experience even better. Ask for one of his tables if you can!

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