P.F. Chang's - Hackensack

This was my first time at P.F. Change's. I will never go again. I chose this place for our first family dinner inside a restaurant since COVID began--to celebrate my mom's birthday--and it was a huge letdown. The food was mediocre to just plain bad. The barbecued spare ribs were tough and chewy. The crispy shrimp was passable, but hardly memorable. Everything was covered with a cloyingly sweet, gloppy sauce. There are dozens of perfectly fine Chinese restaurants near me, but I thought this would be great for a celebration. The only thing remotely celebratory was the Happy Birthday card they had on the table, thanks to my stating the reason for our dinner on Open Table.

Food is salty , the service is good

Quiet afternoon, after hour lunch time. Food, and service was very good.

Terrible experience. Waited for close to 30 mins to still never be served. Not even a GLASS OF WATER.

Can't wait to go back! :) :) Food and service was fantastic!!!!!

Very good it’s always a nice time I love the service we get

Great experience! The food was delicious and the service was awesome! We went to celebrate our teenage daughter's birthday and she loved it! Tasty, friendly service, great restaurant.

First timer and went on a Sunday quiet lunch. Fast and quick service. Waitress recommended food based on our likes. Left with a happy tummy!

Service staff was great, food was delicious.

Went with friends and food was very good. From the soups, spare ribs and fried wontons for appetizers to the salmon, bulgoki strip steak and Mongolian beef. Fried rice was also tasty and perfect size for 4. Service was ok however. I ordered a Coke and though he passed by numerous times I didn’t get a refill until we ordered dessert.... really? Same with the alcohol and even coffee. He dropped off coffee but without the milk, spoons or even sugars. We didn’t get all of that until we asked when the desserts were dropped off 10 minutes later. Really? And forgot to mention appetizers were not all dropped off at the same time. Soups were given almost simultaneously with the entrees. Yes really. Strangely he didn’t apologize or think anything was wrong with any of this.

However food was as expected- tasty Asian food.

Totally renovated with new serving dishes and plates. Everyone was extremely Covid cautious and seating was generously spaced. Always delicious and Mimi makes the experience memorable.

Birthday for my 8yr old daughter with family. Everything with dinner and service was great. The issue: I put in a reservation 12 hours in advance through open table. When I went there they said they did not have my reservation. The hostess said she canceled all open table reservations and didn’t know how I made a reservation. I showed her my confirmation and email and she looked puzzled.. Either way we had to wait 10 minutes, but were able to get in. Glad they made it work but need to figure out what the issue was.

PG
F changes is awesome. Out waiter was great and the new Orange chicken recipe is delicious

Great food and service

It’s tough to tell during Covid but the food was delicious and our waiter more than kind. We had a nice time as a family. Make sure you reserve before you go so you won’t wait 40 minutes ...

Food is so good. Service was great !

Quick and friendly service. Also visited bar area which was clean and bartender friendly, drinks were also good!

The air conditioners weren’t working. It was sweltering in the restaurant making it impossible to enjoy our meal.

Kitchen understaffed. Took a really long time. Plus, Served soup and apps all at once with lunch.

Our server was great! We had a party of 6. The restaurant was packed very noisy and very hot and we were all squished at a table made for 4 adults. It would have been worse had 2 of the 6 people in our party weren't children. The prices are average for Bergen County but the floor was slippery (greasy) and the bathrooms were very gross. The restaurant needs a face lift it is starting to get very shabby

Food is always good and the portions are fine. Good value and good food.

The server, Frankie. was attentive and professional. Thank you.

Nice, quiet atmosphere. Great for table conversation without blaring music. Ample portions. A little pricey for Chinese food but very good.

The restaurant was noisy, busy and very chain like. Sort of like an Asian Applebee’s. The service was fine. Nothing special to point out.

Great room but it felt empty and could have been decorated better. Waiter was nice. Good realty disappointing

We've dined here numerous times and have never been disappointed. The food and drinks are delicious, and I wish they would open one in Toms River, NJ. Thank you!

Tiara is a delightful server: caring, efficient and friendly.

I enjoy visiting this restaurant located in Hackensack New Jersey. However, the size of the meal has diminished so much as to be comical. My wife, son and I each ordered Mongolian beef. That is our favorite dish. The portion size that was served to each of us wise, at least 30% less then the same dish one year ago. I asked one of the staff if they had reduced portion size, and was advised that it “might depend on who the cook was “.Needless to say, this is unacceptable. If this continues, we will no longer visit.

I always have a great time and absolutely enjoy the food. I had the Surf and Turf as my entree and it was great. Appetizer were the shrimp dumplings and firehouse shrimps (I think thats the name of the shrimp appetizer ) but anyway they were really good. For drinks I had Sangria (red) and coconut mojito and it was good. I really enjoyed the Sangria! I had a great ANNIVERSARY dinner with my husband of 14years.

Awesome staff, great food. Will definitely return and highly recommend!!

Great dinner with my (grown) kids! Other than the server being a little forgetful at the very end of the meal (didn’t see him for about 30 minutes) it was great! Great food & lovely restaurant

Service was great. Staff is courteous - food came out in an appropriate time and was well plated!

Love the location and the food is perfect. Not your traditional dining experience

The food was too greasy.

Always great service here and they pay special attention to gluten allergies.

Thank you. Our server was awesome. 1st time there and I will come back.

Our waitress was so nice and very quick. Loved the atmosphere! Will be going back!

Always good food. Love their gluten free menu and gluten free dessert options.

Went with my wife and parents for my birthday- was very tasty

The service was pathetic, we were waiting more than 40 minutes for our food, the waiter forgot to bring the appetizer, most of the dishes we selected from the menu were not available and the drinks had more water than alcohol and juice.