P.F. Chang's - Hackensack

4.2
57 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 57 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on all time ratings
4.3
food
4.2
service
4.0
ambience
4.1
value
Noise · Moderate
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vipPattycake
New York Area
33 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

Winnie was a fabulous server. The table was preset with gold cutout placemats, origami ceramic birds holding gold chopsticks and a congratulatory card.

Very enjoyable!

SN
SNoboa
New York Area
1 review
Dined on June 20, 2021
Overall5food5service5ambience5

Food & service was amazing!

AD
AudreyD
New York Area
10 reviews
Dined on May 27, 2021
Overall1food1service2ambience1

This was my first time at P.F. Change's. I will never go again. I chose this place for our first family dinner inside a restaurant since COVID began--to celebrate my mom's birthday--and it was a huge letdown. The food was mediocre to just plain bad. The barbecued spare ribs were tough and chewy. The crispy shrimp was passable, but hardly memorable. Everything was covered with a cloyingly sweet, gloppy sauce. There are dozens of perfectly fine Chinese restaurants near me, but I thought this would be great for a celebration. The only thing remotely celebratory was the Happy Birthday card they had on the table, thanks to my stating the reason for our dinner on Open Table.

OT
OpenTable Diner
New York Area
4 reviews
Dined on May 23, 2021
Overall3food3service4ambience4

Food is salty , the service is good

P.F. Chang's - Hackensack
Responded on May 28, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

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OT
OpenTable Diner
New York Area
12 reviews
Dined on March 30, 2021
Overall4food4service4ambience4

Quiet afternoon, after hour lunch time. Food, and service was very good.

OT
OpenTable Diner
New York Area
1 review
Dined on March 26, 2021
Overall1food1service1ambience1

Terrible experience. Waited for close to 30 mins to still never be served. Not even a GLASS OF WATER.

LF
vipLuvFood
New York Area
16 reviews
Dined on March 26, 2021
Overall5food5service5ambience3

Can't wait to go back! :) :) Food and service was fantastic!!!!!

SD
StephenD
New Mexico
17 reviews
Dined on March 9, 2021
Overall5food5service5ambience5

Very good it’s always a nice time I love the service we get

OT
OpenTable Diner
New York Area
7 reviews
Dined on March 6, 2021
Overall5food5service5ambience4

Great experience! The food was delicious and the service was awesome! We went to celebrate our teenage daughter's birthday and she loved it! Tasty, friendly service, great restaurant.

MI
MILAF
New York Area
11 reviews
Dined on February 28, 2021
Overall5food5service5ambience5

First timer and went on a Sunday quiet lunch. Fast and quick service. Waitress recommended food based on our likes. Left with a happy tummy!

OT
OpenTable Diner
New York Area
3 reviews
Dined on February 25, 2021
Overall5food5service5ambience5

Service staff was great, food was delicious.

S
vipStephen
New York Area
46 reviews
Dined on January 23, 2021
Overall4food5service3ambience4

Went with friends and food was very good. From the soups, spare ribs and fried wontons for appetizers to the salmon, bulgoki strip steak and Mongolian beef. Fried rice was also tasty and perfect size for 4. Service was ok however. I ordered a Coke and though he passed by numerous times I didn’t get a refill until we ordered dessert.... really? Same with the alcohol and even coffee. He dropped off coffee but without the milk, spoons or even sugars. We didn’t get all of that until we asked when the desserts were dropped off 10 minutes later. Really? And forgot to mention appetizers were not all dropped off at the same time. Soups were given almost simultaneously with the entrees. Yes really. Strangely he didn’t apologize or think anything was wrong with any of this.

However food was as expected- tasty Asian food.

P
Pattycake
New York Area
34 reviews
Dined on January 14, 2021
Overall5food5service5ambience5

Totally renovated with new serving dishes and plates. Everyone was extremely Covid cautious and seating was generously spaced. Always delicious and Mimi makes the experience memorable.

JD
JDUG
New York Area
5 reviews
Dined on December 30, 2020
Overall4food4service4ambience4

Birthday for my 8yr old daughter with family. Everything with dinner and service was great. The issue: I put in a reservation 12 hours in advance through open table. When I went there they said they did not have my reservation. The hostess said she canceled all open table reservations and didn’t know how I made a reservation. I showed her my confirmation and email and she looked puzzled.. Either way we had to wait 10 minutes, but were able to get in. Glad they made it work but need to figure out what the issue was.

OT
vipOpenTable Diner
New York Area
17 reviews
Dined on December 29, 2020
Overall5food5service5ambience5

PG
F changes is awesome. Out waiter was great and the new Orange chicken recipe is delicious

F
vipFightingirish
New York Area
23 reviews
Dined on December 4, 2020
Overall5food5service5ambience5

Great food and service

OT
OpenTable Diner
New York Area
3 reviews
Dined on November 15, 2020
Overall4food4service5ambience4

It’s tough to tell during Covid but the food was delicious and our waiter more than kind. We had a nice time as a family. Make sure you reserve before you go so you won’t wait 40 minutes ...

KM
KathleenM
New York Area
4 reviews
Dined on April 18, 2019
Overall5food5service5ambience5

Food is so good. Service was great !

BM
BMBM
San Francisco
5 reviews
Dined on April 16, 2019
Overall5food5service4ambience5

Quick and friendly service. Also visited bar area which was clean and bartender friendly, drinks were also good!

OT
OpenTable Diner
New York Area
1 review
Dined on March 30, 2019
Overall1food3service3ambience1

The air conditioners weren’t working. It was sweltering in the restaurant making it impossible to enjoy our meal.

P.F. Chang's - Hackensack
Responded on April 4, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
vipOpenTable Diner
New York Area
4 reviews
Dined on March 25, 2019
Overall3food4service2ambience3

Kitchen understaffed. Took a really long time. Plus, Served soup and apps all at once with lunch.

P.F. Chang's - Hackensack
Responded on April 4, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
MW
MicheleW
New York Area
2 reviews
Dined on March 16, 2019
Overall3food3service5ambience2

Our server was great! We had a party of 6. The restaurant was packed very noisy and very hot and we were all squished at a table made for 4 adults. It would have been worse had 2 of the 6 people in our party weren't children. The prices are average for Bergen County but the floor was slippery (greasy) and the bathrooms were very gross. The restaurant needs a face lift it is starting to get very shabby

RS
RichardS
New York Area
4 reviews
Dined on February 27, 2019
Overall4food5service5ambience5

Food is always good and the portions are fine. Good value and good food.

W
Wilson
New York Area
45 reviews
Dined on February 19, 2019
Overall4food4service4ambience4

The server, Frankie. was attentive and professional. Thank you.

RS
RichardS
New York Area
5 reviews
Dined on February 13, 2019
Overall5food5service5ambience5

Nice, quiet atmosphere. Great for table conversation without blaring music. Ample portions. A little pricey for Chinese food but very good.

OT
OpenTable Diner
New York Area
6 reviews
Dined on February 9, 2019
Overall3food3service3ambience2

The restaurant was noisy, busy and very chain like. Sort of like an Asian Applebee’s. The service was fine. Nothing special to point out.

RH
vipRichardH
New York Area
6 reviews
Dined on February 5, 2019
Overall3food2service5ambience3

Great room but it felt empty and could have been decorated better. Waiter was nice. Good realty disappointing

LF
vipLuvFood
New York Area
16 reviews
Dined on January 27, 2019
Overall5food5service4ambience4

We've dined here numerous times and have never been disappointed. The food and drinks are delicious, and I wish they would open one in Toms River, NJ. Thank you!

P
Pattycake
New York Area
34 reviews
Dined on January 19, 2019
Overall5food5service5ambience5

Tiara is a delightful server: caring, efficient and friendly.

S
Stevie
New York Area
7 reviews
Dined on January 17, 2019
Overall3food3service5ambience3

I enjoy visiting this restaurant located in Hackensack New Jersey. However, the size of the meal has diminished so much as to be comical. My wife, son and I each ordered Mongolian beef. That is our favorite dish. The portion size that was served to each of us wise, at least 30% less then the same dish one year ago. I asked one of the staff if they had reduced portion size, and was advised that it “might depend on who the cook was “.Needless to say, this is unacceptable. If this continues, we will no longer visit.

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 8, 2019
Overall5food5service5ambience5

I always have a great time and absolutely enjoy the food. I had the Surf and Turf as my entree and it was great. Appetizer were the shrimp dumplings and firehouse shrimps (I think thats the name of the shrimp appetizer ) but anyway they were really good. For drinks I had Sangria (red) and coconut mojito and it was good. I really enjoyed the Sangria! I had a great ANNIVERSARY dinner with my husband of 14years.

OT
OpenTable Diner
1 review
Dined on January 5, 2019
Overall5food5service5ambience4

Awesome staff, great food. Will definitely return and highly recommend!!

SN
SmartNSassy
New York Area
8 reviews
Dined on December 29, 2018
Overall5food5service4ambience5

Great dinner with my (grown) kids! Other than the server being a little forgetful at the very end of the meal (didn’t see him for about 30 minutes) it was great! Great food & lovely restaurant

OT
vipOpenTable Diner
Philadelphia
18 reviews
Dined on December 29, 2018
Overall5food5service5ambience5

Service was great. Staff is courteous - food came out in an appropriate time and was well plated!

P.F. Chang's - Hackensack
Responded on May 21, 2021

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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JS
JohnS
1 review
Dined on December 12, 2018
Overall5food5service4ambience4

Love the location and the food is perfect. Not your traditional dining experience

SN
vipSureshN
New York Area
2 reviews
Dined on December 8, 2018
Overall3food3service5ambience4

The food was too greasy.

DL
DianaL
New York Area
22 reviews
Dined on December 3, 2018
Overall5food5service5ambience5

Always great service here and they pay special attention to gluten allergies.

RO
ROGER
New York Area
2 reviews
Dined on December 2, 2018
Overall5food5service5ambience5

Thank you. Our server was awesome. 1st time there and I will come back.

OT
OpenTable Diner
New York Area
1 review
Dined on December 1, 2018
Overall5food5service5ambience5

Our waitress was so nice and very quick. Loved the atmosphere! Will be going back!

S
Stace
New York Area
14 reviews
Dined on November 25, 2018
Overall5food5service5ambience5

Always good food. Love their gluten free menu and gluten free dessert options.

FAQs

You can order delivery directly from P.F. Chang's - Hackensack using the Order Online button. P.F. Chang's - Hackensack also offers takeout which you can order by calling the restaurant at (201) 646-1565.

P.F. Chang's - Hackensack is rated 4.2 stars by 57 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.