P.F. Chang's - Greenville

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1. R

   Roberto

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined on January 28, 2023

   overall5food5service5ambience4

   We were seated promptly at the time requested on our reservation. Our server was courteous, efficient, and helpful when describing the menu offerings. Dining room was beautifully appointed with an exquisite mural covering one of the walls. As we were celebrating my wife's birthday, we were offered a complimentary dessert to cap the festivity. It was a enjoyable, memorable evening.

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2. TB

   TimB

   Atlanta

   1 review

   3.0

   1 review

   Dined on January 20, 2023

   overall3food4service2ambience3

   We had a reservation but still had to wait 15-20 min to be seated. Service was super slow. Out of my favorite draft beer - Blue Moon. Food came out really really slow. Waitress forgot spices tray after being asked 2 times. Paying also not easy - unable to get a receipt Super noisy The food was good but had to wait so so long Not a well-managed place - hostesses up front standing around talking and doing nothing while all other staff looked overwhelmed.

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3. CH

   CaraH

   Charleston

   1 review

   3.0

   1 review

   Dined on January 14, 2023

   overall3food3service3ambience1

   We waited 20 minutes even though the restaurant was half empty for our reservation. They were clearly understaffed. Our waiter was nice. They have no menus only a QR code with much more limited menu than before. Portions were very small for the price. Don’t think we will go back.

   P.F. Chang's - GreenvilleResponded on January 17, 2023Thank you for your feedback. We apologize for the inconvenience. We have responded in a private message.

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4. OT

   OpenTable Diner

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on December 18, 2022

   overall5food5service5ambience5

   Birthday party. Had fun. Good service. Food was good as always.

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5. AS

   AshleyS

   Charleston

   1 review

   5.0

   1 review

   Dined on October 15, 2022

   overall5food5service5ambience5

   We noted on our reservation that we were celebrating a birthday, and they were so kind! Our table was nicely decorated when we arrived. The staff had signed a birthday card, and we got to pick a dessert off the menu. They made our evening special!

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6. DD

   DonnaD

   Greensboro

   2 reviews

   4.0

   2 reviews

   Dined on September 24, 2022

   overall4food4service5ambience5

   The waitstaff was fabulous. She did a terrific job and was very personable and professional. The reservation system went down and reception staff did not handle it well.

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7. B

   Beth

   Charleston

   33 reviews

   vip
   5.0

   33 reviews

   Dined on September 10, 2022

   overall5food5service5ambience5

   Daughters birthday

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8. j

   jess

   Atlanta

   11 reviews

   5.0

   11 reviews

   Dined on August 28, 2022

   overall5food2service2ambience5

   This dining was not as good as usual. The server did not seem to care about returning to my table, and the food was not as good. I love this location and I will come back. Hopefully it will be back to high standards.

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9. J

   Jacki

   Charleston

   7 reviews

   vip
   5.0

   7 reviews

   Dined on July 24, 2022

   overall5food5service5ambience5

   The food and service were excellent! Everything was prepared as requested and came out in a timely manner. And…Thanks for the fun birthday sparkler!

   Report
10. WD

    WylynD

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on July 21, 2022

    overall5food5service5ambience4

    Our dinner was delicious - everything was hot and fresh - and our server, Molly, was outstanding. She was attentive and professional without being overbearing. We enjoyed appetizers (spring rolls and pan-fried dumplings - yum!) and a variety of main courses. All four of us were happy. Will return soon!

    P.F. Chang's - GreenvilleResponded on July 22, 2022Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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11. OT

    OpenTable Diner

    San Diego

    2 reviews

    1.0

    2 reviews

    Dined on July 18, 2022

    overall1food3service1ambience1

    As once a big fan of PF Changs I was extremely disappointed in our last couple experiences. We had a 6:30 reservation but we’re not sat until 7. The lobby was dirty (my 3 yr old picked up an acrylic nail off the floor) and over crowded. It was clear they were simply under staffed. I would much rather have been told they were unable to accommodate our reservation. Our waiter was rushed, we didn’t receive our two appetizers or drinks, our order was wrong on several items and I had to beg for their “fireworks” in a bottle event for our daughters birthday. We will not be back.

    P.F. Chang's - GreenvilleResponded on July 22, 2022We are sorry to see this. We have sent you a private note. Thanks!

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12. T

    Teja

    Atlanta

    12 reviews

    vip
    3.0

    12 reviews

    Dined on July 18, 2022

    overall3food3service1ambience2

    Let me say that our waitress was very nice and attentive. The problem was in the logistics and the kitchen. Somehow, after having to wait 10 minutes for a table despite a reservation in a nearly empty place, part of our order did end up on another table, which can happen I guess. But, how it can take nearly an hour to produce another sushi rolls while rolling out at least 20-30 other orders is simply beyond me. Our waitress did her best to salvage the whole thing and I appreciate the manager apologizing and comping the delayed items, otherwise this would have been 1 star.

    P.F. Chang's - GreenvilleResponded on July 22, 2022We’re sorry to hear about your disappointment! We'll ensure that we pass this along to our team. Thanks!

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13. AG

    AngelaG

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Was sat within 10 minutes of our reservation time. The food was great and we enjoyed the food. We will definitely be going back.

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14. OT

    OpenTable Diner

    Charleston

    182 reviews

    vip
    5.0

    182 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Both the food and service were very well handled. Thanks to the bar staff and the kitchen staff.

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15. AM

    AshevilleMike

    Western NC

    58 reviews

    vip
    4.0

    58 reviews

    Dined on June 5, 2022

    overall4food4service5ambience5

    I have been to this location many times. Good looking inside. We were seated promptly. Order taken from a very pleasant wait person. Had the hot-n-sour soup. Always good. Very good for a chain restaurant. I had the Singapore noodles. Was about a 4 on a scale of 5. My partner had the Kung Pao Chicken. Good! Will be back. One thing about P.F. Chang's is that it is consistently good.

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16. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on May 28, 2022

    overall5food5service5ambience5

    Lovely restaurant, friendly, professional wait staff, excellent food!

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17. d

    donna

    Charleston

    33 reviews

    vip
    5.0

    33 reviews

    Dined on May 20, 2022

    overall5food5service5ambience5

    The vibe was energetic with great background music at a level that was comfortable to talk but provided a nice ambiance. The Salt and Pepper Shrimp were moist but had a firm outside coat. Delicious.

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18. CT

    CoreyT

    Western NC

    2 reviews

    2.0

    2 reviews

    Dined on May 8, 2022

    overall2food2service2ambience3

    This was our first time at this restaurant. We were seated for over an hour before we received our entree. Waiter said kitchen was backed up yet tables that came in after ours had already eaten and left by the time we got our food. We had to finally speak to manager to get our food. Waiter was argumentative about when order was sent to kitchen. Food was bland with no real flavor. Not impressed.

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19. OT

    OpenTable Diner

    Western NC

    4 reviews

    5.0

    4 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    Great waitress, loved her attitude and service.

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20. B

    Beth

    Charleston

    33 reviews

    vip
    5.0

    33 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Food was great and server was very attentive!

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21. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on April 18, 2022

    overall3food4service1ambience4

    Food was very good, service very poor.

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22. KS

    KristinS

    Charleston

    2 reviews

    4.0

    2 reviews

    Dined on April 2, 2022

    overall4food5service2ambience3

    Once we were seated we were greeted by our server and ordered waters and a couple of appetizers. When the appetizers came we still hadn't received our waters. Our reservation was at 5:45 and our entrees didn't arrive until 6:35 pm. Ours arrived after two other tables of 2 were served their main course. We were only a party of 4, and our server was very kind, she just seemed overwhelmed and we had to rush the last part of our meal to get to a show in Mauldin.

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23. GG

    GiGi

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on March 28, 2022

    overall5food5service5ambience3

    Great food and service, but place is a wreck! Needs to be cleaned and updated. Our shoes were sticking to the floor!!!!

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24. LS

    LonaS

    Orlando

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food5service4ambience4

    Server asked 3 times about order Door was not hot

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25. TW

    TheWoodpile

    Washington DC

    49 reviews

    vip
    4.0

    49 reviews

    Dined on March 15, 2022

    overall4food4service2ambience4

    Food was good. Service was a tish slow. Music was way too loud.

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26. S

    Shirley

    Charleston

    53 reviews

    vip
    3.0

    53 reviews

    Dined on March 15, 2022

    overall3food2service5ambience4

    Was disappointed with the chicken lettuce wraps. Tasted quite burnt which I believe was the chicken. Did not eat. Did not have time to send back. The wonton soup was tasteless and barely warm. We also had pan fried dumplings which, I must say, were good, but again not hot.

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27. AE

    AdamE

    Charleston

    4 reviews

    3.0

    4 reviews

    Dined on March 12, 2022

    overall3food4service3ambience3

    Had a 6:30 reservation and was seated at 7:25. Even though they were taking reservations they were obviously seating walk ins as well without holding tables. Choose one or the other. After being seated it was about 10 minutes before anyone came to our table. After that the meal was satisfactory.

    Report
28. KM

    KristinM

    Charleston

    2 reviews

    2.0

    2 reviews

    Dined on February 20, 2022

    overall2food3service3ambience3

    Made reservations at 7:15p on a Saturday evening because we knew it would be busy. And still ended up waiting an hour to be seated. Once we were seated, we noticed the amount of empty tables. Not sure if they were short staffed or poor management. The manager did comp us a free appetizer but the food was warm once we received it. The waitress tried her best as she kept us informed with the time of our food and checked on us often. Overall, disappointed to say the least.

    P.F. Chang's - GreenvilleResponded on March 10, 2022We’re sorry to see this! We’ve reach out to you in a private message. Thanks!

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29. OT

    OpenTable Diner

    Charleston

    4 reviews

    1.0

    4 reviews

    Dined on February 20, 2022

    overall1food3service2ambience4

    Very disappointed! Arrived 15 minutes before the 7pm reservation and was not seated until 7.40. Hostess staff seemed very unorganized. Once seated we ordered drinks that took 10 minutes to arrive. Then when dinner arrived I heard my server walk up behind me and tell the food runner the rice is not supposed to have chicken and walked off when my food. Came back with my obviously picked over rice. When I say picked over you could see every place they pulled the chicken out. Although the reservation stated we were celebrating a birthday it was not acknowledged at all. Again very disappointed. Love Open Table but this recommendation was not good.

    P.F. Chang's - GreenvilleResponded on March 10, 2022We’re sorry to see this! We’ve reach out to you in a private message. Thanks!

    Report
30. JW

    JimW

    Charleston

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service4ambience4

    Since it was Valentine's Day, I was expecting a wait - even though I made a reservation - I was pleased to find that they had out table ready within 2 minutes of our arrival. Service was good - place was busy (as we expected).

    Report
31. DT

    DonnaTR

    Charleston

    34 reviews

    5.0

    34 reviews

    Dined on February 2, 2022

    overall5food5service5ambience5

    Had a wonderful experience. Our waiter was very attentive, and his service was excellent. Food was absolutely delicious. I love this restaurant.

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32. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on January 2, 2022

    overall2food4service1ambience2

    Understaffed and less than competent staff. It wasn’t worth going to

    Report
33. JP

    JanineP

    Charleston

    2 reviews

    1.0

    2 reviews

    Dined on January 1, 2022

    overall1food1service2ambience3

    Waitress was distracted. Food from appetizers to our meals came out barely warm. It was my son’s birthday so he got a free dessert. Waitress took his order and never asked rest of table if they wanted anything. Waitress kept walking away before we could even tell her that our food was not hot.

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34. BH

    BillH

    Palm Springs

    73 reviews

    vip
    4.0

    73 reviews

    Dined on December 28, 2021

    overall4food5service5ambience4

    With the shortage of restaurant staff that is very common right now, we were very pleased to be able to make a reservation and then actually get into PF Changs. Our waiter was excellent--fast, friendly and able to banter with my dad. Food was the usual good quality that we like at PF Changs. I had the stir fried eggplant which I loved--just a touch spicy and perfectly cooked.

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35. NF

    NikiF

    Western NC

    8 reviews

    5.0

    8 reviews

    Dined on December 25, 2021

    overall5food5service5ambience5

    Always a great experience!

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36. OT

    OpenTable Diner

    Charleston

    6 reviews

    5.0

    6 reviews

    Dined on December 24, 2021

    overall5food5service5ambience5

    We visited on Christmas Eve, they took us right on-time with our reservation. Good and service were excellent. We had a party of 5, everyone felt the same.

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37. SJ

    StepJ

    Charleston

    14 reviews

    5.0

    14 reviews

    Dined on December 16, 2021

    overall5food5service5ambience5

    We were at P.F. Chang’s to celebrate our 27th anniversary. Everyone from the front desk to our server went out of their way to wish us Happy Anniversary and make the evening special. They gave us a great booth, along with placemats, fancy chopsticks, and ceramic chopstick rests. They also gave us a complimentary dessert. Thanks to everyone at P.F. Chang’s for such a great evening!

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38. JM

    JM2014

    Milwaukee

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 12, 2021

    overall5food5service5ambience5

    Rachel is an amazing server! Great experience! Will definitely be back!

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39. BG

    BeatrizG

    Charleston

    4 reviews

    4.0

    4 reviews

    Dined on November 27, 2021

    overall4food4service5ambience4

    Service was very good. Food was overall very good. Ambience was good. Beautiful place but music choice was maddening. The tune repeated and repeated at a fast pace. I felt like I was in south beach.

    P.F. Chang's - GreenvilleResponded on December 3, 2021Thanks for sharing your feedback with us! We look forward to seeing you again soon!

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40. OT

    OpenTable Diner

    Charleston

    1 review

    vip
    5.0

    1 review

    Dined on November 12, 2021

    overall5food5service5ambience5

    Anniversary

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