P.F. Chang's - Glen Mills

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4.3
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74 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 74 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
96% of people would recommend it to a friend
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ED
Philadelphia
34 reviews
Dined on May 30, 2019
Overall 4food 4service 4ambience 3

It was really good - the service was fine but not outstanding. The sushi was better than expected.

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OT
Philadelphia
1 review
Dined on May 24, 2019
Overall 3food 3service 4ambience 3

Overpriced food, uncomfortable ambiance (people staring at us / giving us looks), definitely not going back again.

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OT
Philadelphia
5 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

We were late because of a traffic problem. They were able to honor our reservation even through they were very busy. That was very much appreciated. Our waiter was exceptional everything was perfect. Highly recommend

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OT
Philadelphia
7 reviews
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Excellent food. One of my top 5 favorite places to eat.

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E
Philadelphia
19 reviews
Dined on May 5, 2019
Overall 3food 4service 2ambience 3

Wine was delivered halfway through the meal - it was refused. No apology was provided by the server.

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OT
Philadelphia
2 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

Our server was Rebecca and she was GREAT. Best service we’ve ever had there. More than 5 stars. Food was excellent as usual.

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OT
Philadelphia
2 reviews
Dined on April 27, 2019
Overall 4food 5service 4ambience 4

We were seated right away but the tables are so close together. We would prefer to have a booth but this was ok for short notice. Food was great but server had to be flagged down to refill our drinks and bring check. Nice atmosphere. Will return but maybe reserve a booth in future.

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EM
Philadelphia
3 reviews
Dined on April 27, 2019
Overall 3food 2service 3ambience 4

Wait staff was busy so they didn’t check on us much. More important was that the tempura calamari was greasy. The main entree can out likewise. It’s been awhile since we had been there so perhaps the had changed things. I don’t believe we will be returning.

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BD
Philadelphia
6 reviews
Dined on April 27, 2019
Overall 4food 4service 4ambience 4

Great menu choices.

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J
Philadelphia
3 reviews
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Dinner was great! We were celebrating my daughters 10th birthday and they brought her dessert with a candle and a card personalized and signed by all the wait staff. It was really sweet:)

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DB
Richmond
5 reviews
Dined on April 18, 2019
Overall 5food 5service 5ambience 5

I haven't been to P.F. Changs in a while. I was happy to see several healthy options along with calorie content. Food was delicious! Service was good. Will be visiting again soon.

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OT
Philadelphia
8 reviews
Dined on April 13, 2019
Overall 3food 3service 5ambience 4

The service was really good! My food came out cold and our server replaced it with new food that was hot.

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OT
Philadelphia
1 review
Dined on April 13, 2019
Overall 3food 2service 2ambience 3

Had a 6:45 reservation with 3 young kids and didn’t get seated until 7:10 and only because I was hovering. Chicken lettuce wraps were cold/not fresh. The kids chicken fried rice had an over abundance of rice with only like 4-5 little slivers of chicken. P.F. Chang’s used to be one of my faves back in the day but it has gone downhill in my opinion. Service was fine.

P.F. Chang's - Glen Mills
Responded on April 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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A
Philadelphia
1 review
Dined on April 8, 2019
Overall 3food 3service 3ambience 3

Appetizers were very good, tempura shrimp roll, dumplings, lettuce wraps, calamari. But it went downhill from there. Service was good at filling water but not at clearing dirty dishes, even when she saw them, she just went around them. Main courses were not served hot and were just ok at best. Banana dessert was good.

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r
Philadelphia
17 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 4

Food was FANTASTIC, service was great but the noise is a little much. Otherwise, a great dinner out.

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AC
Chicago
3 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

This is always a great spot for us. Always good food and good service.

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DF
Philadelphia
15 reviews
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

Food was delicious and a friendly, efficient waitress to boot.

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L
Philadelphia
27 reviews
Dined on March 17, 2019
Overall 4food 4service 4ambience 4

We love the consistently good service and quality of food. The servers are always friendly and efficient. The menu offerings are fresh and well prepared. You can quickly earn free entrees with Chang's rewards program.

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JD
Tampa
1 review
Dined on March 17, 2019
Overall 4food 4service 4ambience 5

Overall, this was a good experience........nice menu, good food and good service. We were greeted and seated efficiently.

I do have one major concern. One in our party has a significant gallery to seafood.......what this restaurant doesn't say....either on their menu or thru their server, is that nearly HALF THE MENU INCLUDES A SAUCE THAT CONTAINS SHELLFISH!!!!!!! Very fortunately, one of our group was wise enough to inquire and learned this.....otherwise, this could have been a disaster!

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OT
New York Area
2 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

I've always been a fan of PF Chang's. Food is delicious. Service is always great!

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y
Philadelphia
15 reviews
Dined on March 15, 2019
Overall 3food 3service 4ambience 4

I have been a fan of this restaurant for years but this time the food was just average.

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S
Philadelphia
12 reviews
Dined on March 15, 2019
Overall 3food 3service 2ambience 4

Once entering the restaurant the hostess greeted us with a warm welcoming. We got seated right away and that was great. Our server, Davaughn I was not as welcoming. He had a full section and wasn’t attentive. Our appetizers took awhile, but was understandable because it was a busy Friday evening. He never cleared our plates until our entree came. Once our entree came he put in the wrong entree for my husband. It was the orange shrimp, but brought us orange chicken. It took him 10 minutes to check on us to see if everything was good. So we waited another 10 minutes for his dish. Overall the food was great, but our server wasn’t as great. We definitely would dined at P.F. Chang’s again, but wouldn’t want that server again.

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TH
1 review
Dined on March 10, 2019
Overall 4food 3service 5ambience 4

Service was great... our fried rice was extremely bland (first time ever that it was bland) but the rest of our food was good. Price points were good and we had leftovers...

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SD
New York Area
1 review
Dined on March 9, 2019
Overall 4food 5service 2ambience 4

Waitress was excellent, food was very good but took FOREVER to get. Waitress apologized over and over.

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TW
Philadelphia
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

This is a great place with amazing food and wine

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h
Atlantic City
11 reviews
Dined on March 7, 2019
Overall 1food 1service 1ambience 4

Our server was horrible! We made reservations but decided to sit at the bar. We ordered steamed pork wontons which were cold. When I asked our server if they could warm them, she made a face but brought them back to the kitchen. When she returned with them they were hard on the outside & difficult to chew. Not once did our server ever ask how our food was. The lettuce wraps were also disappointing. The lettuce was cut so small that we couldn’t use them to make a wrap! The chicken fried rice was good but my husband’s salmon was burnt on the outside. I told our server that I had an email for a free chicken fried rice but she still charged us for it. She finally credited us but never said thank you for coming. This is the First time we ever had anything negative to say about Chang’s! Our server needs to find another job since she obviously doesn’t like her current one!!!!

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SK
1 review
Dined on March 2, 2019
Overall 2food 4service 2ambience 2

7:00 Reservation . We were not seated until 7:20- 7:25. 4 of us at a large round table for 6 which made us pretty far apart in a very noisy area. Hearing was tough. Restaurant was very busy so good for them.
Food was up to its normal quality and presentation was good. Waiter was busy but did his best to provide good service. Overall not really a great experience and less apt to go back. Steve K.

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M
Philadelphia
17 reviews
Dined on February 22, 2019
Overall 3food 3service 3ambience 2

Food was just okay. Place was so loud and crowded.

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NB
Philadelphia
5 reviews
Dined on February 22, 2019
Overall 3food 4service 2ambience 3

Food was tasty as per normal. After waiting longer than the people that were seated after us, the steamed dumplings appetizers came out cold. Wait staff never checked on how things were. Took another 10 minutes to track her down. She was less than happy to take our appetizer back. Two minutes later our entrees were served. Fifteen minutes later she came by to tall us our appetizer would be served soon. At that point we were no longer interested but offered just to take them off. Waitress got snippy that they would be cold. (Of course but we would have heated them). At that point we just asked to cancel them. We asked to speak the to the manager and he was very nice and said he would do something for us as he agreed most people do not want their appetizers after their main course. When we got our bill we noticed that the special offer discount was not shown on our bill. The waitress first pointed to a different number that did not match then insisted it was our fault that we did not give her our number. Then she looked at our order found the number rolled her eyes at us and walked off to fix the bill.

P.F. Chang's - Glen Mills
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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M
Orlando
3 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

First time we visited this restaurant. Excellent food. First time I have eaten in a Chinese restaurant and didn’t get sick. A real bonus. And I love your personal Riesling wine. It is excellent, I bought a bottle and will purchase more in the future.

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SC
Birmingham
1 review
Dined on February 16, 2019
Overall 3food 3service 4ambience 3

PF Changs has always been one of our (Wife and me) places to go on occasion, and we always enjoyed it. This last visit just seemed off. Food was not great, not much better than mall stations. Service was good but overall the experience was not up to their usual standard. Maybe it was just an off day.

P.F. Chang's - Glen Mills
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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M
Philadelphia
3 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Our waitress was very good. The food was delicious.

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AC
Atlantic City
4 reviews
Dined on February 5, 2019
Overall 5food 4service 4ambience 5

Overall we had a good experience . We had appetizers and a drink at the bar before dinner. I felt sorry for the bartender because only one bartender was serving so many people at the bar.

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BS
Philadelphia
12 reviews
Dined on January 29, 2019
Overall 5food 5service 5ambience 5

Very nice 👍🏿

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KA
Philadelphia
2 reviews
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

The food was very good. Plenty of rice if you are a rice lover like me. Our server was wonderful. She made an effort to make sure we understood the menu and she would check in from time to time. Nice environment as well.

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DC
Philadelphia
4 reviews
Dined on January 19, 2019
Overall 5food 5service 5ambience 5

My daughter is vegan and our server Raymond went so far above and beyond to make sure she wasn't steered the wrong way (there were internet searches that gave her the wrong info). He had a private talk with the chef to make sure and was SO helpful. It warmed my heart to see my daughter feel so cared about. Typically, she is dismissed in restaurants since Vegan is not the easiest thing to accommodate. THANK YOU! Thanks to Raymond, we are done with searching and will make PF Chang's our routine go-to.

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MF
San Francisco
3 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Great food!

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LC
Salt Lake City
10 reviews
Dined on January 3, 2019
Overall 3food 2service 5ambience 3

Took a while to get seated even though there were many open tables. It was pretty busy for a Thursday night. Food was so so

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CC
Detroit
7 reviews
Dined on January 2, 2019
Overall 5food 5service 5ambience 5

The restaurant was perfect. We were seated immediately and the service was great. Our server was friendly and recommended dishes without being pushy or intrusive. She kept our drink glasses filled and was attentive without it feeling like she was hovering. The food was excellent served timely. A totally pleasant experience. We will definitely be back.

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L
Philadelphia
28 reviews
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

We celebrated my mother's 85th birthday at lunchtime. The restaurant is handicap accessible. Everyone enjoyed their meal. Everything was well prepared with quality ingredients. The service was friendly and efficient.

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