P.F. Chang's - Fremont

3.6
31 reviews
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$30 and under
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Asian
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P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 31 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.7
food
3.2
service
3.9
ambience
3.3
value
Noise · Moderate
20% of people would recommend it to a friend
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P
San Francisco
105 reviews
Dined on July 27, 2019
Overall 3food 3service 2ambience 3

For the price, the food is ordinary. Despite the décor, the restaurant conveys no real ambiance; it's just too big a dining room for that. We were not attended to for about 10 minutes after being seated. Unless you're going for the exotic cocktails in the bar, your local mom and pop Asian restaurant is probably just as tasty, and cheaper.

S
San Francisco
2 reviews
Dined on July 10, 2019
Overall 1food 1service 1ambience 3

Extremely poor service.
First off restaurant had not even reserved the table for the Open Table reservation. They had not even checked on the reservations made through open table.
Next server took 15 minutes to arrive to take orders. Even while restaurant was half full it took one hour for him to get initial drinks and starters. Drinks were really bad and cocktails was complete waste of money
Food unfortunately server dropped a plate and one main course dish was spoilt. He gave in order was replacement which took some time. Which is fine but continently added that as an extra dish in the final bill. And started arguing with us
I think we will take a break from this place for the near future.
Finally it was an anniversary celebration which we had indicated over Open Table which no I’ve remembered or took care off :(

P.F. Chang's - Fremont
Responded on July 16, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
San Francisco
1 review
Dined on June 28, 2019
Overall 4food 5service 5ambience 5

Made a reservation for a date night between my fiance and myself. Arrived on time to have to wait approx. 5 minutes to be seated. Upon my name being called, an Asian lady jumped in between the seater and our party as to keep us from being seated. I'm astonished at this point as the Asian lady exclaimed "I was here first". Lmao, nice cause a scene and make the ones smart enough to reserve a seat ahead of time feel awkward. Apart from this, the food and dining experience was above par. 10/10 would recommend. P. S. Just watch your back for crazy Asian ladies.

A
San Francisco
2 reviews
Dined on June 24, 2019
Overall 5food 5service 5ambience 5

Good food, service and access to freeway so if you need to meet quickly and get back into the field I would recommend.

AK
San Francisco
7 reviews
Dined on June 18, 2019
Overall 2food 2service 2ambience 3

I have been to this Fremont location 3x for dinner and each time issue with staffing. Not enough servers and many empty tables. Even with reservations, had to wait 15-30 minutes to get seated due to not enough servers. Quality of food has gone down over the last few years. Appetizers and entrees came out at the same time.

Lunch slightly better service.

AK
San Francisco
1 review
Dined on May 30, 2019
Overall 1food 1service 1ambience 3

Terrible service and food. Not sure if they were short of staff in kitchen. Single entre order took 1.5 hours, wine was served late, food was not even cooked properly. Completely ruined the birthday dinner.

KG
Jacksonville
4 reviews
Dined on May 22, 2019
Overall 2food 3service 2ambience 3

Increase your staff, took 30 minutes to seat us even though we made open table reservation. Then we had to wait 10 minutes for a waiter.

LT
San Francisco
3 reviews
Dined on May 22, 2019
Overall 4food 5service 1ambience 4

Server was careless, lacking thoroughness and attention to detail. Food came to table without serving utensils. Refills on drinks and water were never offered. We always had to flag server over to table, no initiative was taken to check in with us at all.

SL
San Francisco
1 review
Dined on May 21, 2019
Overall 4food 5service 3ambience 5

Everything was good as always. However, on this night they were short on servers.

r
San Francisco
25 reviews
Dined on April 28, 2019
Overall 3food 3service 2ambience 5

25 mins wait to get a table even after having a reservation. Food is okay. Appetizers were served after entrees. Only saving grace is the coconut cooler.

MD
1 review
Dined on April 6, 2019
Overall 1food 1service 1ambience 1

The entire service was very poor. The food we ordered was delivered cold and whe we told the waiter, he talked to someone near table by giving some sort facial sign...the waiter came back to our table asking if he can warm up our food or replace it? I was not going to let my food back to that kitchen again. Also the Japanese old fashioned drink was very very different in color between my first order and second d order. I would to give the waiter the benefit of the doubt but at the same time we felt being judged by the restaurant...so we will never go back there

P.F. Chang's - Fremont
Responded on April 19, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
1 review
Dined on March 21, 2019
Overall 5food 5service 5ambience 4

Great food and service. Everything was fresh and well-prepared.

SM
San Francisco
11 reviews
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

I had the walnuts shrimp with melon and it was so delicious!

OT
San Francisco
1 review
Dined on February 13, 2019
Overall 5food 5service 4ambience 5

Food was good

OT
San Francisco
1 review
Dined on February 2, 2019
Overall 2food 4service 2ambience 2

The dinner took 2 hrs total. I have a 5 yrs old and I order her food first but it took nearly as long as our food and that was 1hr and 15 min. For the price that I’m paying, we would have liked faster service.

P.F. Chang's - Fremont
Responded on February 14, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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HS
Denver
4 reviews
Dined on January 28, 2019
Overall 3food 4service 1ambience 3

The service was really bad. The waitress was slow and rude. She blamed all of the delays on the kitchen, but attended to all of the other tables significantly more frequently.

OT
San Francisco
11 reviews
Dined on January 26, 2019
Overall 2food 4service 2ambience 5

Our Open Table reservation made no difference, we still had to wait 30 minutes to be seated. The waiter was fairly quick to get our drinks and the appetizers didn't take too long to come out but we waited over 30 minutes for our entrees to come out after we were done with the appetizers. Then, when it finally came out, one of the dishes was missing and by the time that one came out we were already done eating. We eat out a lot and the service was terribly slow compared to anything we usually experience at other restaurants. The entire meal experience took at least an half longer than expected. Overall it was very disappointing.

P.F. Chang's - Fremont
Responded on January 29, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
San Francisco
1 review
Dined on January 12, 2019
Overall 1food 1service 1ambience 2

Food was substandard. Service was very unpleasant. Overall experience was awful. Will not be returning.

P.F. Chang's - Fremont
Responded on January 21, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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KM
1 review
Dined on December 26, 2018
Overall 1food 3service 1ambience 3

Inexperienced staff with poor (and extremely slow) service for overpriced food.

P.F. Chang's - Fremont
Responded on January 21, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
San Francisco
1 review
Dined on December 24, 2018
Overall 2food 3service 1ambience 2

This was Christmas Eve dinner; it was clear that many employees called out sick. Service was extremely extremely slow; tables were not cleared off for 15-20 minutes, we heard there were only 2 cooks/chefs doing the cooking for a full restaurant. When it finally came (after 50 minutes), the food tasted pretty good; with the exception of the appetizer of edamame - which were boring and tasteless.

P.F. Chang's - Fremont
Responded on December 28, 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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CE
San Francisco
14 reviews
Dined on December 24, 2018
Overall 4food 4service 4ambience 4

Food was great and our server was very good however it felt like they were understaffed

OT
San Francisco
13 reviews
Dined on December 22, 2018
Overall 5food 5service 5ambience 5

Our waiter was very helpful.

c
1 review
Dined on December 22, 2018
Overall 1food 5service 1ambience 1

Just stay away. Glasses and silverware needed to be removed due to spots and lack of proper cleaning, one glass actually still had lip stick on it. Front glass doors are not clean, and looks like they havent been in over a month. At 12:30 noon, they were out of pork pot stickers, shrimp pot stickers, spring rolls, and more.
Food was actually good, and I love p.f. changs in oakland and carmel, this location is a stay away from place, just dirty, and if your gluten free or vegan, this location can not accomadate you, all the other p.f. changs can. This truly was just a bad experience, and we had 7 there for lunch. So embarrassed.
chris barton

P.F. Chang's - Fremont
Responded on December 28, 2018

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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B
San Francisco
13 reviews
Dined on December 19, 2018
Overall 2food 1service 2ambience 3

I love PF Chang’s, but this particular one was awful. We ordered spring rolls, but the waitress came out and said they had run out of spring rolls. We ordered two dishes. First one came out 35 min after we ordered and was cold. The waitress said the chef was working on chicken dishes and ours would be out in 10 min. It arrived in 15 and was cold as well. We didn’t have time to reorder because we were going to a movie. We definitely won’t be going back to this particular location.

P.F. Chang's - Fremont
Responded on December 28, 2018

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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TL
1 review
Dined on December 14, 2018
Overall 2food 2service 5ambience 2

The food presentation was blah. Chang’s spicy chicken tasted like that of Orange chicken from Panda Express (sorry not sorry). Been to other P.F. Changs so this was a disappointment. The server however made it up for the entire experience. She was amazing!!

P.F. Chang's - Fremont
Responded on December 28, 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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EC
San Francisco
2 reviews
Dined on December 1, 2018
Overall 1food 3service 3ambience 3

This is the second time I use Open Table to book and they simply cant comply with reservation needs.

It took them the same amount of time to seat us as if we had just walked in.

Very inconvenience!

P.F. Chang's - Fremont
Responded on December 28, 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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KS
Portland
1 review
Dined on November 7, 2018
Overall 2food 2service 1ambience 3

Never experienced such a poor service, very long wait times, waitress leaning at the end of the table and shouting across to guests instead walking over, delivered main course and starters together

T
San Francisco
34 reviews
Dined on October 31, 2018
Overall 5food 5service 5ambience 3

Great gluten free options. Variety for both meat eaters and vegetarians

RC
San Francisco
1 review
Dined on October 20, 2018
Overall 3food 5service 3ambience 3

Hostess made us wait 15 minutes past our reservation. There were plenty of empty tables but they took ever to clean. Too many hostesses chatting at reception versus cleaning tables to seat the guests.

OT
San Francisco
1 review
Dined on October 12, 2018
Overall 1food 1service 1ambience 1

Terrible experience, first and last time going here

OT
New York Area
2 reviews
Dined on October 12, 2018
Overall 5food 5service 5ambience 5

Great service and food!