P.F. Chang's - Freehold

3.7
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36 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 36 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.9
food
3.9
service
4.0
ambience
3.8
value
Noise · Moderate
60% of people would recommend it to a friend
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OT
New York Area
4 reviews
Dined on October 14, 2019
Overall 2food 2service 1ambience 4

Not a good restaurant for open table. First, they told us that an open table reservation is just a request and it doesn’t guarantee a reservation. So our 6:30 reservation wasn’t honored and we waited till 7 to get a table. The hostess was eating CHIK FIL A at the hostess counter. That should have been a red flag, but we decided to sit. Our waitress was friendly and nice. She apologized about the wait and told us that they were understaffed and unexpectedly busy for a Monday. (It’s Columbus Day at a mall. This shouldn’t have been unexpected). Drinks were good. Soup was good. Main entrees were basic American Chinese food. We had a gift card collecting dust so we chose PF Chang’s. I don’t think we would come back without a similar situation bringing us there. Unfortunately I wouldn’t recommend

M
New York Area
9 reviews
Dined on October 1, 2019
Overall 4food 4service 4ambience 4

Claimed that they do not work with open table

P.F. Chang's - Freehold
Responded on October 2, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
San Francisco
1 review
Dined on September 30, 2019
Overall 1food 1service 1ambience 1

The Menager is Sooo rude don’t go there!!!
The place is dirty and in present
The owner or me ever is the most rude person ever!!!!
Good advise - don’t go!!!!

P.F. Chang's - Freehold
Responded on October 2, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
New York Area
1 review
Dined on September 20, 2019
Overall 5food 4service 4ambience 4

Very friendly server.

P.F. Chang's - Freehold
Responded on September 27, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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P
New York Area
81 reviews
Dined on September 6, 2019
Overall 4food 4service 5ambience 3

The food is very tasty and the portions are more than adequate. Four people were able to share a bowl of soup and three entrees with plenty of food left over. The wait staff was excellent, knowledgable and friendly.

SR
New York Area
2 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Very relaxing ambience and excellent food.

P.F. Chang's - Freehold
Responded on August 30, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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IP
1 review
Dined on August 20, 2019
Overall 1food 1service 2ambience 2

Food was absolutely horrific. The mongolian beef was inedible and like eating leather. Both of us could barely chew the meat. Additionally the potstickers we ordered were very greasy.... also inedible. Very surprising for PF Changs.

P.F. Chang's - Freehold
Responded on August 30, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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AK
New York Area
6 reviews
Dined on August 14, 2019
Overall 3food 2service 2ambience 3

Service from th kitchen was extremely slow. waited at least 20 minutes for little potstickers and another good 20 for our entrees I ordered Shrimp in Lobster sauce which I did not taste Lobster saus=ce but rather a pork flavoring. Lets back up. Out table was dirty (Had to have it cleaned off) and the menus were sticky. Only thing nice was our server. Sorry to rant !!!(

P.F. Chang's - Freehold
Responded on August 30, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DC
Philadelphia
17 reviews
Dined on August 3, 2019
Overall 5food 4service 5ambience 5

Sever was great and besides the dumplings, the food was very good. Definitely will be back.

R
New York Area
14 reviews
Dined on July 18, 2019
Overall 3food 4service 4ambience 2

Food was as expected, generally pretty god, changed lettuce wrap not an improvement as the once crispy rice noodles are now soggy and soft. while air conditioning is need it is just not necessary to freeze the place out.

P.F. Chang's - Freehold
Responded on July 27, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
New York Area
1 review
Dined on July 4, 2019
Overall 3food 2service 2ambience 2

Too slow service ! Lots of item were not available ! Overrated food :(

P.F. Chang's - Freehold
Responded on July 16, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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K
New York Area
25 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

We went for Father’s Day and everyone enjoyed heir meals.

n
New York Area
760 reviews
Dined on May 20, 2019
Overall 4food 4service 4ambience 4

Great service by Charlie and michaela. We are rather regulars at various Chang locations and expect to receive the same good food... and we are never disappointed. We started with the Mongolian pot stickers, a new dish for us, because it was a Monday special. They were good but not as good as our usual order of dumplings. Entrees were Mongolian beef and Kung pao chicken, both excellent. We ordered a side of fried rice as well and now have the makings of a fancy lunch medley.

OT
Atlantic City
5 reviews
Dined on May 4, 2019
Overall 4food 4service 3ambience 5

I feel that PF Chang's in Freehold rushes you throughout your dinner experience. They usually bring out at the same time you soup along with your appetizer. We had to as a server for a refill of water.

S
New York Area
23 reviews
Dined on April 16, 2019
Overall 3food 3service 3ambience 3

Some dishes are very good and others are mediocre. I do like the atmosphere in spite of a bar tender with little to no personality. I recommend the steamed dumplings, do not recommend the spicy tuna sushi.

PP
New York Area
14 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 4

We went on a Sunday night at 6:00. Our reserved table was ready on time.
Food was excellent as was the quick service..
It always seems to be a high noise level when we eat there.
I assume its because a lot of large groups go..
But its a favorite !

b
New York Area
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Food was delicious and our server was EXCELLENT

OT
Tulsa
1 review
Dined on December 29, 2018
Overall 4food 4service 5ambience 4

our waiter was excellent

J
New York Area
27 reviews
Dined on December 13, 2018
Overall 3food 2service 3ambience 3

What happened to PFChang's? We used to love to dine here as a family because there was something for everyone and it was very good. I ordered the gluten free vegetarian lettuce wraps. The side of spinach was so greasy I almost gagged. The tofu was overdone and the entire dish lacked flavor. It was awful. It used to be very good. Ever since they changed their menu a few years ago it's gone downhill. My husband ordered the shrimp and lobster sauce. He said it used to be good. He didn't like it . My daughter's food was okay. Honestly, the food tastes like they open up a bag and throw it in a pan to warm it. We've given the restaurant many chances. Even the service has changed. The waitress saw that my side wasn't touched. She didn't ask if it was okay or if I wanted it wrapped. They used to be more professional when they greeted you and followed up to see if you enjoyed the meal. Not anymore! This was definitely our last meal here.

VD
Baltimore
7 reviews
Dined on December 6, 2018
Overall 3food 4service 3ambience 3

The food was simple. Needs more flavor.

b
New York Area
2 reviews
Dined on December 1, 2018
Overall 3food 2service 5ambience 3

We had to send our soup back because it wasn’t hot. When our entrees arrived they were room temperature and EVERYTHING had to be sent back. Manager said he would redo entire order. We sat there a long time. At the very least he could have sent out a dessert on the house for our inconvenience. Food is very good but not heated long enough or maybe it sits too long until server brings it over.

OT
Philadelphia
1 review
Dined on November 16, 2018
Overall 3food 3service 2ambience 4

While the food is usually reliable and delicious, this time we had a couple of issues and our server was no where to be found. By the time she arrived it was too late to remedy. Disappointing.

R
Naples
6 reviews
Dined on November 2, 2018
Overall 5food 5service 5ambience 4

Food was great

C
Philadelphia
10 reviews
Dined on November 2, 2018
Overall 5food 5service 5ambience 4

Always good food quality, customer service at this location

GS
New York Area
2 reviews
Dined on October 26, 2018
Overall 5food 5service 5ambience 5

Really enjoyed the food. Our waitress was excellent. It’s a bit noisy, but we got a table against the wall where it was quieter.

BA
Orlando
6 reviews
Dined on October 23, 2018
Overall 5food 5service 5ambience 5

I enjoy going to PF Changs. the food iso good and the special drink selection is great as well!! my friends and i meet at PF at least once a month to enjoy a meal!

OT
1 review
Dined on October 13, 2018
Overall 2food 4service 2ambience 3

Our dining experience was hurt by an unnecessary, unprofessional, rude comment made by a waiter that was not serving our table. We discussed the problem with our waiter but still left dissatisfied at the treatment we received by an employee in this establishment. Overall, the food was okay. However, it could not make up for the uncomfortable and insulting behavior of one of the staff members.

JO
1 review
Dined on October 8, 2018
Overall 3food 3service 2ambience 3

WE HAVE EATEN AT PF CHANGES ON MANY OCCASIONS. THE WAITRESS BROUGHT OUR APPITIZER OUT BEFORE THE SOUP, FOLLOWED BY A WARM RATHER THAN HOT ENTREE. SHE WAS TOTALLY DISINTERESTED IN US AND MORE INTERESTED IN PLAYING WITH HER HAIR, WHICH INCIDENTALLY SHOULD HAVE BEEN PULLED BACK AS OPPOSED TO TOSSING ALL OVER. WE REQUESTED ALL FOOD TOGETHER AFTER THE SOUP

T
New York Area
15 reviews
Dined on October 8, 2018
Overall 1food 3service 1ambience 2

The service was horrendous. We waited for 45 minutes for two lunch bowls and a vegetarian lettuce wrap for lunch. When we asked for a manager he actually argued that it has only been 15 minutes- no sir that’s when your server put our order in 30 minutes after she took it. They compensated NOTHING. I won’t be back for a while.

D
New York Area
30 reviews
Dined on October 5, 2018
Overall 3food 3service 4ambience 4

Average food very attentive servers

OT
New York Area
1 review
Dined on September 30, 2018
Overall 4food 5service 3ambience 5

Food was great an over all great experience just thought the server might have been a little overwhelmed with the tables she had so food took a little longer to put in

JC
Atlantic City
8 reviews
Dined on September 30, 2018
Overall 5food 5service 5ambience 3

Everything was great! From the appetizer to the desert! Definitely going back!

AB
Naples
19 reviews
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

The service was excellent and the food very good... had reservations and seated onetime

a
1 review
Dined on September 28, 2018
Overall 3food 3service 4ambience 3

Made reservations, when we arrived they didn't have them yet I had printed copy.
Restaurant was so loud couldn't hear each other..
Portions of food much smaller...

B
New York Area
32 reviews
Dined on September 22, 2018
Overall 4food 4service 5ambience 4

Large family with young children, noisy. But food and service is very good

OT
New York Area
4 reviews
Dined on September 21, 2018
Overall 3food 4service 2ambience 3

The server was mediocre, was charged incorrectly and the server wasn't accommodating to satisfy the error. Didn't feel like going back and forth so just left and will never return.