P.F. Chang's - Dedham

3.7
175 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 175 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.8
food
3.7
service
3.7
ambience
3.8
value
Noise · Moderate
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OT
vipOpenTable Diner
Birmingham
6 reviews
Dined 4 days ago
Overall5food5service5ambience5

I had a great time this evening. We had Brad as a server and he was so nice and made us feel so welcomed. I have to say my short rib fried rice was to die for, so good! My drink came with a QR code that showed a little tiger with my drink on my phone, the Iwai of the Tiger so cute. I didn't even know it was the year if the Tiger until Brad explained it! Such a great dinner!

CP
vipColleenP
New England
95 reviews
Dined 6 days ago
Overall5food5service5ambience5

Enjoyed our food. Mongolian beef was delicious! Our service was excellent! Can’t wait to return’

OT
OpenTable Diner
1 review
Dined on January 17, 2022
Overall5food5service5ambience5

Wonderful!

Report
OT
vipOpenTable Diner
Birmingham
7 reviews
Dined on January 16, 2022
Overall5food5service5ambience5

The food was great! Our server, Jamie was really attentive and recommended great dishes to try and the rising dragon drink was so good!

ES
ErinS
New England
4 reviews
Dined on January 15, 2022
Overall5food5service5ambience5

We had a reservation for 2 and they seated us right away. Our server Michelle was outstanding. She was attentive and helpful and we truly felt cared for. Both of our meals were delicious, served hot. Overall a lovely and relaxing night out. We’ll definitely return.

OT
vipOpenTable Diner
Birmingham
7 reviews
Dined on January 14, 2022
Overall5food5service5ambience5

What an great experience! I've dined at Pf Changs before but this was the first time for a birthday and it was great. We had golden placemats and chopsticks and the staff even wrote a birthday card. The manager stopped by to wish me a happy birthday, such a nice surprise to be treated so special, on top of an amazing food.

OT
OpenTable Diner
New England
1 review
Dined on December 31, 2021
Overall1food1service1ambience1

Management are very bad and not respect for time schedules by customers.
Left place without diner food with family.
I give ( 0 ) rating to this place.

Never ever again set appointment to eat in such place.

CP
vipColleenP
New England
96 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

Enjoyed an early New Years Eve dinner. Our server Fiona was so pleasant and got all our items out to us in good time. The food was delicious! We ordered a little extra so we had some to take home! So glad we did that. Even had the banana spring rolls for dessert! Yummy! Great way to end the year!!

GB
GenericBostonAreaCouple
New England
4 reviews
Dined on December 30, 2021
Overall2food2service3ambience3

It was a sad representation of how the pandemic is effecting dinning out. They restaurant was at half capacity and the staff was even lighter. The wait was long because there was not enough staff. Our food came out cold and in staggered rounds (long delay then one item, an app came up with the entre, a (mistaken) second order of the first app came when we finished our meal. They served lettuce wraps but couldn’t find any lettuce, so we had rice wraps that were room temperature. I felt bad for the waiter who was over worked and couldn’t remember to bring us water. If we were not familiar with the normal quality of PFChang we would have thought it was a terrible restaurant.

OT
OpenTable Diner
Washington DC
1 review
Dined on December 29, 2021
Overall1food1service1ambience1

Horrible service - will not come back

CJ
ChipJ
New England
10 reviews
Dined on December 24, 2021
Overall4food4service4ambience4

We took some close friends and family here for Christmas Eve dinner. The service was slower than normal but the waitstaff was very friendly and our orders were accurately executed. The food was very tasty but not always quite warm enough - they probably had a shortage of staff on that occasion. We had a great time and would do it again.

CP
vipColleenP
New England
96 reviews
Dined on December 21, 2021
Overall4food4service4ambience3

Enjoyed a soup and salad at the bar. So happy the Hot and Sour soup is back on the menu. The Asian Cesar salad was fresh and flavorful. The Mai Tai was tasty. Seems like it back to the old recipe!!

SH
ScottH
New England
10 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

Always good food good service our go to place for good night out

OT
vipOpenTable Diner
Birmingham
7 reviews
Dined on December 15, 2021
Overall5food5service5ambience5

Amazing food, great service, the manager Joseph stopped by the table to check in and was extremely nice and made the experience even more lovely!

CP
vipColleenP
New England
96 reviews
Dined on December 13, 2021
Overall5food5service5ambience5

Enjoyed a couple of drinks and a light supper at the bar. Tim our server was so engaging. We loved the special items in the holiday menu. The Ornament cocktail was delicious. The wagu dumplings should be a regular item! They are the best!!!

A
vipAnnet
New England
1 review
Dined on December 11, 2021
Overall1food1service1ambience1

My dinner came out wrong not once but twice. We also placed an order Togo and when we came home our food was the WRONG ORDER!
The waitress was new and made it very clear she was on her 2nd training shift. She was extremely nice but had to find her at times.

KJ
KatrinaJ
New York Area
7 reviews
Dined on December 9, 2021
Overall3food3service4ambience4

Food is just ok. Never has been one of the better P.F. Chang’s

CP
vipColleenP
New England
96 reviews
Dined on November 30, 2021
Overall4food4service5ambience5

Enjoy a light supper and drinks after work. Our server Tim was so attentive and did a great job !!

K
vipKmq1202
New England
32 reviews
Dined on November 27, 2021
Overall3food4service1ambience1

We had a reservation for 6 people. We were squished into a horseshoe shaped booth. It took us 45 minutes for 4 of us to get our meals and another 15 minutes for the remaining 2 people to get their meals. The server was overwhelmed and never came over to acknowledge this was happening

The food that came out was lukewarm

When we were leaving the manager was in the front hanging out with the hostesses and seemed completely unaware of the disaster happening in the dining room

P.F. Chang's - Dedham
Responded on December 3, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

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CP
vipColleenP
New England
96 reviews
Dined on November 26, 2021
Overall5food5service5ambience5

Had a fun supper with friends before a movie.

P.F. Chang's - Dedham
Responded on December 3, 2021

Thanks for sharing this! We hope to see you soon!

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r
vipreviewer123
New England
30 reviews
Dined on November 13, 2021
Overall5food5service5ambience4

Incredible attention to my kiddo’s food allergy. Very reassuring and refreshing to have a dining experience without anxiety.

P.F. Chang's - Dedham
Responded on December 3, 2021

Thanks for taking the time to share your feedback with us! We hope to see you soon!

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J
vipJoeyg
New England
14 reviews
Dined on November 7, 2021
Overall5food5service4ambience5

The food was great but like everywhere right now they were understaffed

P.F. Chang's - Dedham
Responded on December 3, 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

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i
icey
New England
3 reviews
Dined on November 6, 2021
Overall1food1service2ambience2

When i first arrived they told me that they never received my reservation and that they do not really use Open table. I also had to wait extra long for my drinks and food. My food was cold when it came out and they couldn't even prepare a salad in time. I actually said to take the salad off because after waiting an hour and a half for salad i no longer craved it. I think this establishment need to properly prepare for busy days and need to be more organized. I also got seated after someone who came in after me and he did not have a reservation.

F
vipFoodcritic2
New England
37 reviews
Dined on November 3, 2021
Overall3food2service4ambience4

Went to the one in Providence Rhode Island then this one. Dedham seems to have a different menu and didn’t care for the food as much. Ordered the spicy chicken and crispy honey chicken. Neither had much flavor unfortunately.

P.F. Chang's - Dedham
Responded on November 4, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and email address; our team will reach out to you? Thanks!

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OT
OpenTable Diner
Columbus
12 reviews
Dined on October 29, 2021
Overall3food3service2ambience3

We opted to sit at the bar thinking service would be faster after the hostess was overwhelmed seating tables. One hostess on a busy Friday night. But the bartender was alone with an entire bar to serve drinks and food plus making drinks for the entire house. He didn’t even have a bar back to help with ice or cleaning glassware. The bartender was visibility working his tail off but service times were slow. 40 minutes for a sushi as an appetizer. Entrees seems more timely but the chicken on my pad tai was dried out and overcooked. Seems to be the normal in a post Covid world where we single staff every area and there is no extra support. Thankful for those who are working and putting in the best effort they can!

P.F. Chang's - Dedham
Responded on November 4, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

Report
OT
vipOpenTable Diner
New England
4 reviews
Dined on October 23, 2021
Overall2food4service3ambience3

Slow getting food

OT
OpenTable Diner
New England
10 reviews
Dined on October 22, 2021
Overall5food5service5ambience5

The waitress was wonderful, good service and great food

CP
vipColleenP
New England
96 reviews
Dined on October 21, 2021
Overall5food5service5ambience4

Wonderful lunch with my favorite server Dimitrius. Food was excellent. Service attentive and timely. Always enjoy my visit when Dimitrius is working!! He is the best. Looking forward to returning real soon.

P.F. Chang's - Dedham
Responded on November 4, 2021

Thanks for taking the time to share your feedback with us! We'll ensure that we pass this along to our team. Hope to see you soon!

Report
RS
RobertaS
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

Great outdoor seating, varied menu, attentive waiter!

P
vipPhilipo
New England
37 reviews
Dined on October 10, 2021
Overall1food1service1ambience3

Horrible service and food

J
vipJanet
New England
60 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

Delicious food and outstanding service. I love everything I order, and I continue to try new dishes. Portion size good for 2 to share. Love the Mongolian beef!!! Outstanding customer experience!!!

SH
ScottH
New England
10 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Food is always great hostess took us in quick nice atmosphere excellent gluten free menu definitely a favorite for my wife

OT
vipOpenTable Diner
New England
34 reviews
Dined on October 2, 2021
Overall1food1service2ambience2

I asked for appetizers and the main course, both came at the same time and the appetizers are cold. They forgot the rice and just came when we are finishing.
Bad experience.

w
wphiii
New England
5 reviews
Dined on October 1, 2021
Overall2food4service1ambience3

Not our best experience. Dirty plate on the table, had to ask for knives as they weren't in the napkins. Food took a longer than usual time to arrive. We were there for lunch and there were only a couple of other couple of tables with guests at the time.

h
viphithere
New England
63 reviews
Dined on September 26, 2021
Overall2food3service2ambience3

the food is very good and reasonably y priced
the place was well decorated twenty years ago
the service is awful
Hug e lines wait before the maitredes ,while a forest of empty tables can seen beyond them
reservatoions are meaningless
the food comes late.the drinks come after the food if ever .the bill comes lat.it takes forever to be picked up
etc

K
vipKaren
New England
10 reviews
Dined on September 25, 2021
Overall3food3service1ambience3

Reunite with high school friends

h
viphithere
New England
63 reviews
Dined on September 25, 2021
Overall2food4service2ambience4

good food
terrible service -
long waits to be seated; for wait service ; for food delivery ;for everything
drinks come after the meal

OT
OpenTable Diner
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Food was very good!

CP
vipColleenP
New England
96 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

Enjoyed a relaxing lunch with my daughter. Our server Daniel was excellent. He paced our food and drinks perfectly. Our food was very fresh and tasty. Cocktails were excellent! Looking forward to coming back again!!

OT
OpenTable Diner
New England
1 review
Dined on September 10, 2021
Overall1food1service1ambience3

Horrible experience. Food took extremely long. Was told that the kitchen made a mistake on one of our orders and we’d have to wait longer. Both drinks and food were not good at all. Waitress swiped card twice and charged us double! Never going back.

FAQs

You can order delivery directly from P.F. Chang's - Dedham using the Order Online button. P.F. Chang's - Dedham also offers takeout which you can order by calling the restaurant at (781) 461-6060.

P.F. Chang's - Dedham is rated 3.7 stars by 175 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.