P.F. Chang's - Dearborn
We were disappointed with the service. Aside from some others at the bar there were only three other tables of patrons at the time of our visit. The hostess had to get us drinks because she said our server was on a phone call. After ordering our beverages it took a while for or order to be taken. Many of the workers including our server were congregating around the hostess station just talking. By the time she came back we realized we would no longer have time to order entrees and just ordered soup and egg rolls. Disappointed because we were looking forward to this meal
Well, I made a reservation and when I came in, she looked shocked when I told her we had one. Well, I had one because I belong to Open Table. Then to find out she never checked us in. Not overly friendly either. Food was fine and our waitress was great. But not happy about getting an email that we weren't there when we were.
Our table was ready within minutes of arrival. Service was good. Food was excellent. Enjoyed ourselves. And desert capped it all off. We'll be back!
Got seated at the time of our reservation; service was excellent; they even had Valentine's Day cards in the bathroom for people who forgot to grab one.
Celebrating a good friend’s milestone birthday.
Food was excellent. Service was great.
My only issue was that it was Dearborn Restaurant Week and we were not offered menu or pricing as such.
Also not sure if you normally offer a birthday dessert. I did note on reservation that lunch was for a birthday.
Chris was amazing! We love this location! The manager is so nice and attentive!!
Whearas other PF CHANG’s feel like a nice restaurant that happens to be a chain, this one clearly feels like a chain restaurant that happens to be a PF Chang’s.
The restaurant was very quiet and nice. Our service was friendly and the food was good.
From the time you walk in very friendly workers. Enjoyed my night with family.
Although not very crowded, food was great; however service was extremely slow.
It was too many employees at the front greeting desk, therefore no particular person greeted us because all 6 employees spoke at one time leaving no one to hear my husband say, we made dinner reservations on open table so please check us in. Once seated, we had to ask our waiter several times to return to greeting station to check us in for our dinner reservations. Our waiter was never really sure if the greeters were able to check us in and told us to just wait to see if we get a response in our email before addressing our missed dinner reservations check-in
This was a very unfortunate dining experience. It was difficult to get silverware, serving utensils, the drinks we ordered, and the correct entrees. My husband received a random entree instead of the one he wanted. Our lettuce wraps were cold by the time we were able to get serving utensils. The crispy chicken and shrimp were cold and soggy. The menus, table, and floor were filthy. My daughter and I had dirty water glasses. The food was very slow to come and the service was very, very poor. We brought our 5 daughters to celebrate a special occasion. Unfortunately, we will not be returning to PF Changs.
I will never visit this location. We were not greeted when we walked in although there were four people standing at the hostess stand. After we were seated our waiters attended to the table behind us who was seated after us. She finally greeted us took our order. We received our drinks shortly after. Our food arrived 45 mins later. The waiters came back over we advised that we would like our bill. We waited another 20 mins before I asked a hostess to get our bill and to send the manager over. I will
Never patronize this location again.
The waiter was outstanding and the food wats delicious. We were able to get our seats quickly even though we had gotten there a little late for our reservation. I enjoyed everything for my birthday.
Excellent. Always enjoy the fresh food and drinks!
Perfect as always better then ghetto bennhann in Dearborn
Our waitress was AWESOME!!! The food was also excellent.