P.F. Chang's - Collegeville

4.1
86 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 86 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on all time ratings
4.2
food
4.2
service
4.1
ambience
3.9
value
Noise · Moderate
89% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
AM
AddisonMom
Philadelphia
4 reviews
Dined on May 30, 2021
Overall1food1service1ambience1

After 35 minutes of sitting in a booth with no menus and no drinks we got up and left. We were asked to wait because the manager had to print out a dairy free menu (son has an allergy)but he was cooking so we were told to keep waiting bc he was too busy. Waitress took a drink order but forgot to get it after 35 min. I mean I can flex but this was ridiculous. Second bad experience at PF Chengs so I think we are done for now.

FC
FanCIA88
New York Area
6 reviews
Dined on May 7, 2021
Overall4food4service4ambience3

Good food. A bit noisy with folks bringing infants out on a Weekend evening.

P.F. Chang's - Collegeville
Responded on May 20, 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

Report
KL
KathyL
Philadelphia
1 review
Dined on February 26, 2020
Overall5food4service5ambience5

Ramen was ok. Our server was very good. Overall, an enjoyable dinner.

P.F. Chang's - Collegeville
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall4food5service4ambience5

Great! Nice waiter, yummy food.

l
vipladylaff
Philadelphia
26 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

The food and the service were excellent. I was glad to learn their Salt and Pepper Prawns entree will be returning to the menu. We will dine here again!

OT
OpenTable Diner
1 review
Dined on February 9, 2020
Overall5food5service4ambience4

Son leaving to work in Idaho.

RC
vipRalphChar
Philadelphia
11 reviews
Dined on February 4, 2020
Overall3food3service5ambience5

Disappointing; I was not able to get my favorite hot and sour soup

RD
RogerD
Philadelphia
1 review
Dined on January 25, 2020
Overall3food4service3ambience3

The wait when we got there for a little long for having a reservation. The host staff seemed a little out of sorts with the large amount of diners awaiting tables. The manager did apologize for the loner than usual wait and did comp an appetizer.

j
jayson
Philadelphia
3 reviews
Dined on January 24, 2020
Overall1food3service1ambience4

Rough experience all around. Hard to recommend the location, though we have had other consistently good experiences at the Plymouth Meeting venue.

We arrived on time for our 7:45 reservation. Our group of 6 was seated at 8:00. We waited an incredibly long time for a server to come by - not realizing that would be the theme for the evening.

We placed a full order (beverages, appetizers, entrees) at first sight of the server to try to help move things along. But, even with that the entrees arrived around 9:15. At that point, we requested them to go and even the packaging of the food took another 15 minutes.

We were in the restaurant for an hour and 45 minutes in total and only were able to eat the first round of food in that time. Other tables around us seemed to move more efficiently, so perhaps for smaller parties this venue is better able to accommodate a more normalized dining experience. For us, we are not sure if the challenge was with the server or the kitchen or both but it was quite unpleasant and we won’t be returning. If you have a lot of time and aren’t too terribly hungry, it may be worth giving this location another shot.

RK
RK2002
Philadelphia
4 reviews
Dined on January 20, 2020
Overall2food3service3ambience3

I enjoy dining at P.F. Changs but I feel like the service and quality of food has been going down over the past year. Furthermore, this was the second time we had an issue with a reservation made through Open Table. When we checked in, the hostess did not have our reservation. She asked if it was made through Open Table and then told me that their system does not communicate with Open Table so she did not have a table for us. Fortunately it was pretty empty so they got one ready, but we waited 15 minutes despite having a reservation. We were there to celebrate my birthday and seriously considered leaving to go somewhere else because of the confusion and poor service. I am not sure if we will dine here again in the near future.

OT
OpenTable Diner
Philadelphia
1 review
Dined on January 11, 2020
Overall5food5service5ambience4

Had to wait a bit, and my favorite item had been removed from the menu. Food was good.

OT
OpenTable Diner
New Orleans
3 reviews
Dined on January 4, 2020
Overall4food3service5ambience3

Something happened in the kitchen and they ran out of sushi rice. The manager came and communicated the problem. Comped me some food for the inconvenience, Gave me a $25 credit and a $25 gift card for my next visit. Couldn’t have handled the problem better, the standard for how problems should be handled.

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

Report
OT
OpenTable Diner
1 review
Dined on January 4, 2020
Overall1food2service1ambience2

Our reservation was for 6:45. We were not seated until 7:15. When we got to our seat the floor had so much food on it I thought the carpet was speckled. I did not even want to place my purse on the floor. We waited for our waitress to come and take our order. We ordered 3 appetizers. They did come out hot but we had no plates or utensils from which to eat with. We asked for additional dipping sauce. It never came. We waited quite awhile after our appetizers were finished before the waitress came back to take our dinner order. When the meals came out we asked for salt and pepper. It did eventually come out but the meal was just about finished. I can say again that the food was hot. I was disappointed with my shrimp dish. The flavor was okay but it had so much batter around the shrimp. It was not what I expected from this restaurant. I thought it would have been a better quality. I was not impressed with the dish or the restaurant. It was our first and unfortunately our last time there.

P.F. Chang's - Collegeville
Responded on January 9, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

Report
CT
CrystalT
Philadelphia
1 review
Dined on January 4, 2020
Overall3food4service4ambience4

We waited 25 mins even though we had a reservation. The menu on the website is not the same as the actual menu provided at the restaurant.....very limited selections on the menu. Some items I had previously were no longer being offered and some dishes weren't available which was very disappointing. But, what we did order was very tasty and satisfying.

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

Report
KA
vipKathyA
Philadelphia
19 reviews
Dined on January 4, 2020
Overall4food4service4ambience4

It was a nice experience. My food (Pepper Steak) was rather spicy, although that was indicated on the menu, which was disappointing. We like the restaurant and eat there several times a year.

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

Report
R
Rednugjoan
Philadelphia
23 reviews
Dined on December 31, 2019
Overall2food5service1ambience1

This was our worse experience at a P. F. Chang:

1: Had a 6:30pm reservation, and still waited 20 minutes to be seated.

2: Were seated at the bar area, and did not have a regular waitress.

3: Drink order was taken and delivered pretty quickly.

4: ONE HOUR AND 10 MINUTES later, we still had no appetizers and no entrees delivered to the table.
AND, the female bartender never checked back with us.

5: At ONE HOUR AND 15 MINUTES, I spoke to the Manager. Told him that I realized that they were extremely busy, but we were all hungry. Asked if we should just pay for our drinks and go home and eat.

6: The manager checked, and said our order was next in line. Within 5 minutes, food started to arrive.

7: The manager then came to the table, and explained that their "to go" orders were exceeding all expectations, and that their operating system handled the "to go" orders before the "in house" orders.

8: Now, he did comp our beverages, all sodas and one beer.

9: The food was delicious, but I will never go to a P F Chang on New Year's Eve again.

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

Report
m
vipmichelel
Philadelphia
14 reviews
Dined on December 28, 2019
Overall4food4service4ambience3

Enjoyed food. Flow and availability of menu items disappointing. Long wait for soup. Ran out of noodle chips

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
t
vipthebeachkid
Los Angeles
136 reviews
Dined on December 23, 2019
Overall4food4service4ambience4

Good food good choice good service

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
T
vipTonyg
Philadelphia
25 reviews
Dined on December 20, 2019
Overall4food5service3ambience4

Food and wait staff excellent. Waited 15 minutes for our bar drink, food took longer than anticipated.

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Experience was great. Went there for a birthday with 9 people and everything was awesome. Food came out hot and drinks were good!

P.F. Chang's - Collegeville
Responded on January 9, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

Report
m
vipmenu
Atlantic City
9 reviews
Dined on December 20, 2019
Overall1food1service1ambience1

The new menu is horrible. they took off all our favorite items. We won't be back.

P.F. Chang's - Collegeville
Responded on January 9, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on December 7, 2019
Overall1food3service1ambience1

Overall experience was very disappointing. Restaurant was serving a truncated menu that was missing many favorites. Portion sizes were considerably smaller. Entree was served before the appetizer and server didn’t seem like that was a big deal. Service was less than helpful. Overall we were in and out in less than 40 minutes. Felt far more like fast food than a true restaurant. Was incredibly disappointed in the whole experience.

w
vipwoofie8
Philadelphia
23 reviews
Dined on December 7, 2019
Overall4food4service4ambience3

We don't exactly know why PF Chang is part of open table because whenever we reserve on it, we show up and then we wait and get in line with the other people that are waiting. So basically you don't have reservations like other restaurants. Food is always good and service can be spotting but in general fairly good.

JL
JohnL
Philadelphia
13 reviews
Dined on November 23, 2019
Overall4food4service5ambience4

“Atticus” was our server and he was terrific
Never had to ask for anything, he was working hard
The food was very good and we celebrated our sons birthday. Love to eat at this vibrant place

P.F. Chang's - Collegeville
Responded on November 27, 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
OT
OpenTable Diner
Philadelphia
3 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Family gathering

OT
OpenTable Diner
Philadelphia
1 review
Dined on October 24, 2019
Overall3food5service2ambience4

The food was delicious but the service was lacking even though the restaurant was not even busy. Considering the restaurant was mostly empty we were seated by a door to the outside patio that was continually opening bringing cold wind. Our servers were inattentive leaving me waiting to order an additional drink for longer than 15 minutes.

P.F. Chang's - Collegeville
Responded on November 1, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
LF
vipLuvgr8Food
Philadelphia
122 reviews
Dined on October 20, 2019
Overall2food4service2ambience4

I eat at this location often but this time I have to downgrade my ratings due to the experience. The server seemed ill prepared. He didn't have any paper to write my order or take down my rewards number. He said he would get it later before the check. He forgot and had to go back and add it after he brought the "check" to the table. Though not the servers fault I also was brought the appetizer (pan fried pork dumplings) with my entree. He apologized, apparently the kitchen burned the appetizer the first time so they had to remake it. The food itself was good as always. The biggest issue I have is with the way the location now gives the check. It now brings a small tablet with the info. They did this last visit as well. I find it very annoying because there are all these screens you have to go thru (asking for feedback on the food , e-mail address for electronic receipt etc.) before you even get to the place where you can see the amount owed. VERY ANNOYING. This visit there was an additional issue in that the tablet screen was blank and I couldn't even see the amount. I ended up just giving him my card since I knew about what the bill should be. Frankly I don't like having to deal with going through all these screens to see and pay my check. As a result I won't be frequenting this restaurant anymore (perhaps take-out on a rare occasion I order take out). When I am finished eating and ready to pay my bill I don't want to go all the effort to get the bill. They need to just bring me the check so I can pay it and leave.

P.F. Chang's - Collegeville
Responded on October 25, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
1 review
Dined on October 13, 2019
Overall1food2service1ambience1

We went for Our Anniversary. Worst place ever. Never again. Service was horrible all around

P.F. Chang's - Collegeville
Responded on October 25, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
Philadelphia
13 reviews
Dined on October 12, 2019
Overall1food4service5ambience4

The food was great and the server was fantastic, but it took us well over an hour to get our food. The whole experience took 2 hours and we did not get dessert.

P.F. Chang's - Collegeville
Responded on October 25, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
LF
vipLuvgr8Food
Philadelphia
122 reviews
Dined on September 21, 2019
Overall4food4service4ambience4

Always have a good experience at this place. I love the Chang's Spicy Chicken.

MT
MichaelTMike
Philadelphia
2 reviews
Dined on September 8, 2019
Overall5food5service4ambience5

The food and atmosphere of the restaurant was great and we enjoy going there when we are in the area.

P.F. Chang's - Collegeville
Responded on September 11, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
KP
vipKoPFoodie
Philadelphia
2 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

We celebrated a loved one's birthday and had a great dinner. Matt our server was great and very attentive to our needs. AWESOME experience

LF
vipLuvgr8Food
Philadelphia
122 reviews
Dined on August 24, 2019
Overall4food4service4ambience3

Always good food. The place tends to be really quiet at lunch on weekends

P.F. Chang's - Collegeville
Responded on September 11, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
JS
JohnS
Philadelphia
7 reviews
Dined on August 17, 2019
Overall3food3service1ambience3

Waiter had no clue on service and continued to use buzz words when he delivered our food. Appetizers came out before the drink order and the food arrived way late and cold.

P.F. Chang's - Collegeville
Responded on September 11, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
S
vipmollyS
Philadelphia
8 reviews
Dined on August 7, 2019
Overall4food4service3ambience4

Food is always good. Service was a little slower than usual but that might be that one of the diners asked for "no garlic" and it may have resulted in additional time to prepare the meal.

LS
LindaS
Philadelphia
1 review
Dined on August 5, 2019
Overall5food5service5ambience5

Delicious food, good value.

P.F. Chang's - Collegeville
Responded on August 7, 2019

Thanks so much! We appreciate your kind words.

Report
JJ
vipJohnJ
Philadelphia
18 reviews
Dined on August 4, 2019
Overall4food5service4ambience3

Wonderful food but seating is a bit close to other parties.

JR
JoanR
Philadelphia
5 reviews
Dined on July 26, 2019
Overall4food4service4ambience4

A pleasant meal with superb lettuce wraps.

P.F. Chang's - Collegeville
Responded on July 27, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on July 17, 2019
Overall5food5service5ambience5

Our waiter, Steven, was fantastic. Great service, very efficient, excellent at his job.

P.F. Chang's - Collegeville
Responded on July 27, 2019

Thanks! We will be sure to recognize Steven! Hope to see you soon!

Report
LF
vipLuvgr8Food
Philadelphia
122 reviews
Dined on July 14, 2019
Overall4food4service4ambience4

Was surprised about how empty the place was at noon on a Sunday, although more and more people started arriving prior to my finishing the meal. So now I know when the crowds arrive. Great food as always

P.F. Chang's - Collegeville
Responded on July 27, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

Report

FAQs

You can order delivery directly from P.F. Chang's - Collegeville using the Order Online button. P.F. Chang's - Collegeville also offers takeout which you can order by calling the restaurant at (610) 489-0110.

P.F. Chang's - Collegeville is rated 4.1 stars by 86 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.