P.F. Chang's - Chicago

4.4
54 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 54 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.2
value
Noise · Moderate
100% of people would recommend it to a friend
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G
Chicago
36 reviews
Dined 6 days ago
Overall 4food 4service 4ambience 4

Food and service was excellent!

P.F. Chang's - Chicago
Responded 20 hours ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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PD
New York Area
4 reviews
Dined on June 18, 2019
Overall 4food 4service 5ambience 5

My server was great. Food was OK except the ran out of sushi. All sushi at the same time. Weird.

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T
Chicago
47 reviews
Dined on June 14, 2019
Overall 2food 2service 4ambience 3

Food was off. First time I’ve ever said that about Chang’s as it’s usually so consistent.

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T
Minneapolis
2 reviews
Dined on May 31, 2019
Overall 1food 1service 5ambience 2

Food quality has gone down drastically over the years. I used to love to eat in here. Fried rice used to be great... I wonder what happened.

P.F. Chang's - Chicago
Responded on June 3, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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SD
Chicago
11 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Great experience

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OT
Chicago
11 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

This was a Graduation dinner. The food & service was excellent. Will definitely come back with family and friends. Good for groups or a date night. Great location.

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Z
Chicago
4 reviews
Dined on May 3, 2019
Overall 4food 4service 4ambience 4

Happy hours on a weekday is really a bargain! We would return again for the food and service as well. Reservations are recommended on weekends for sure!

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RB
Orlando
1 review
Dined on May 3, 2019
Overall 5food 5service 4ambience 5

Always a favorite place to eat. Our food came quickly and was delicious!

P.F. Chang's - Chicago
Responded on May 11, 2019

Thanks for sharing your feedback with us! We will be sure to share this with our team. Hope to see you soon!

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t
Chicago
34 reviews
Dined on May 1, 2019
Overall 3food 5service 1ambience 4

I love the food and the cocktails were really good but our service was terrible. The waitress seemed so preoccupied that it took 25 minutes the first time for our drinks and 20 minutes for the second order and there were only the 2 of us.

P.F. Chang's - Chicago
Responded on May 11, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Chicago
2 reviews
Dined on April 24, 2019
Overall 5food 5service 5ambience 5

Went to lunch for administrative professionals day and it was awesome! I haven’t been to PF Chang’s in so long! We will definitely be back!

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OT
Minneapolis
3 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

The hostess was amazing and she made everything go very smoothly( i’m sorry that I don’t recall her name- she had on bright red lipstick)

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OT
Chicago
23 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 3

Great food great service

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C
Chicago
10 reviews
Dined on March 27, 2019
Overall 5food 5service 5ambience 5

Excellent service and food!

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D
Chicago
10 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Excellent Food we love PF Changs. Kung Po and Mongolian Beef are the best!

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OT
Chicago
9 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Great food, didn't feel rushed and the pear mojito was great!

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M
Chicago
3 reviews
Dined on March 17, 2019
Overall 3food 3service 2ambience 2

This particular PF Changs is not being well managed. The unused tables are dirty and the waitress did not properly keep area ours clean during meal. She left food on the table and was slow to respond. They were out of green tea of all things and the service was at best apathetic. Food was average for the chain but I would not go back to this location on a weekend.

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SS
Chicago
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

nice evening xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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NK
Chicago
49 reviews
Dined on March 7, 2019
Overall 2food 2service 4ambience 2

If it was not for a great server the review would have been down a level. Why should this this restaurant be near empty at 12:30 on a Thursday afternoon?? I can think of a number of reasons. The greeter at check in was pleasant enough but not welcoming. In a near empty Asian themed restaurant should the first music one hears (and just about all of the music ) be Motown and Marvin Gaye?? Just wasn’t right. Ordering tried and true dishes like wonton soup (sent out cold), everything fried rice (probably the best dish served) Mongolian beef (chewy) and Chang’s Special Chicken (not so special) was somewhat disappointing. Wok charred Brussels sprouts were salty and nearly inedible, and a comment to our server was met with “you know, many people have said that” so what’s up in the kitchen???

A near empty restaurant offered nice quiet for conversation, but there’s clearly a reason patrons are voting with their feet here. Chang’s, you need to get a handle on all that’s going wrong here and fix it or you’re going to wind up a distant memory at this location

P.F. Chang's - Chicago
Responded on March 18, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Chicago
23 reviews
Dined on February 27, 2019
Overall 4food 4service 4ambience 3

Had a free entree portion and appetizers were 50% off. Plus all food was great.

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n
Chicago
18 reviews
Dined on February 22, 2019
Overall 3food 4service 3ambience 3

Great food! Service was a bit slow but still always a great chain.

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M
Chicago
120 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Enjoyed the shrimp tempura roll and honey chicken. The Manager helped get us service. Thanks to her. Enjoyed the pear mojito also. Highly recommend.

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OT
Chicago
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Great food at a good value. One of our favorite places to go.

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l
Chicago
31 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

We celebrated Valentine's day at P.J. Chang's. The food was great, the service was great and they had a Valentine's special 4 course meal for $25 per person. This was an outstanding value. A touch that really impressed me was in the men's restroom they has a basket with blank Hallmark Valentine's card's and a stack of P.J. Chang's ballpoint pens. With a note that if anyone forgot to give their Valentine a card feel free to take one. Nice touch.

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C
Chicago
5 reviews
Dined on February 8, 2019
Overall 2food 5service 2ambience 4

This was a bad night for them. They brought us another table’s appetizer. They brought our entrees and only 1 of the 3 were correct. They sent all 3 back to fix. 20 or so minutes later they brought them out and only 2 of the 3 were correct. They offered to buy us desserts but after waiting 20 minutes for our server to come back and check on us we decided against it and asked for the check. They rang us double our entree orders! We were there two hours and ended up being late for our concert.

P.F. Chang's - Chicago
Responded on February 11, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Chicago
7 reviews
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

P.F. Chang’s is our go-to for nice Chinese food. They also do an incredible job with gluten-free orders, I have Celiac and I never get sick after eating here. Some people think it’s a little expensive, but the food is high quality and you often have enough to take home for lunch the next day.

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m
Chicago
7 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

Great time! Food and drinks spot on!

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J
Chicago
44 reviews
Dined on January 20, 2019
Overall 4food 4service 4ambience 4

We visit this restaurant at least 3 times a year. We can always count on good food and good service.

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P
Chicago
51 reviews
Dined on January 20, 2019
Overall 4food 4service 5ambience 4

Food is on the sweeter side, but we still enjoyed our dinner. Service was excellent.

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OT
Chicago
2 reviews
Dined on January 18, 2019
Overall 1food 2service 1ambience 3

It took over an hour for us to receive our food, we had to ask about half our appetizers because they hadn’t been brought, and our food and appetizers were cold when we did get them. The restaurant was nearly empty, it took us 20 min to get our drinks at the bar while we waited to be seated (at an awful table that was sticky as all hell). It took another 10 minutes to cash out and they refused to seat any of us until we had. Worst service I have ever seen in a restaurant! There were maybe 5 tables in the whole place. Several arrived after our table and they all received their food before we did. Hell, we even had to ask for refills on water. Wish I had gone anywhere else for my birthday.

P.F. Chang's - Chicago
Responded on January 20, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
1 review
Dined on January 13, 2019
Overall 4food 4service 4ambience 4

Enjoyed the meal, the service was good, and we all had a great time.

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GD
Chicago
12 reviews
Dined on January 4, 2019
Overall 4food 3service 3ambience 3

We enjoyed our meal and food. Staff was initially non-attentive, but they soon corrected. Food came out quickly and was good.

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OT
Chicago
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

My first time there, amazing I loved everything about this place I’m definitely going back soon

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OT
Nashville
5 reviews
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

Highly recommend

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OT
1 review
Dined on December 30, 2018
Overall 2food 4service 4ambience 4

Hostess was slightly rude initially. Then server came and talked to her and then she was very nice.

P.F. Chang's - Chicago
Responded on January 17, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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KD
Grand Rapids
3 reviews
Dined on December 23, 2018
Overall 4food 4service 4ambience 4

Service was good and so was the food. I only wish it were a bit cheaper.

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JC
1 review
Dined on November 26, 2018
Overall 5food 5service 5ambience 5

We normally do not go for chain restaurants. Was referred by a close friend.
Were not disappointed. The atmosphere is very spacious and open. The food is excellent.
Loved the Lettuce Wraps & Kung Pao are excellent.
Looking forward to return.

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OT
1 review
Dined on November 26, 2018
Overall 5food 5service 5ambience 5

Good place to meet friends.

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K
Minneapolis
13 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 4

Best p fchangs ever been to

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J
Chicago
3 reviews
Dined on November 17, 2018
Overall 1food 1service 1ambience 1

The times on opentable are not “true” available times. I got there without a reservation. They told me it would take an hour. So I decided to see if there was an opening on open table and there was one in 30 minutes. So I made it, (which I’ve done before) they told me they couldn’t honor that reservation because they had already told me it would be an hour. I would’ve been ok EXCEPT the hosts attitude was totally condescending and he might as well have told me “oh well!! sorry!” I’ve been to P.F. CHANGS many times and was never treated with such nasty attitude. I asked him if the open times on opentable weren’t true and real available reservation and he didn’t answer he just told me “we had already told you it be an hour, sorry. Do you wan to put your name down on the list?” Ummm no! We left and spent our money at New Star restauran, another Asian place with amazing food and better service.

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OT
Chicago
1 review
Dined on November 16, 2018
Overall 1food 1service 1ambience 2

The restaurant empty but they seated us next to kitchen and wait station. Asked to be moved upstairs and they again put us next to wait station! And there were only 5 or 6 other tablets occupied up there. Food was awful. Pot stickers must have been made at 10 am and sat all day. Shrimp w lobster sauce was clearly scooped out of a vat and was mushy and poor - and featured bay sized shrimp. Yuck - horrible

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