P.F. Chang's - Buford

3.6
113 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 113 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
4.1
food
3.5
service
3.7
ambience
3.7
value
Noise · Moderate
40% of people would recommend it to a friend
Sort by
Filters
V
vipValeria
Atlanta
10 reviews
Dined on February 22, 2021
Overall2food2service1ambience4

Wrong order was brought to the table and waiter was rude

L
Lisa
Atlanta
1 review
Dined on February 17, 2021
Overall3food3service4ambience3

I have gone to PF Changs for years and was so disappointed. To start with we arrived a few minutes early. The hostess was doing something on her phone and did not look up at all until I stated excuse me. Then I said may we have a booth. Her response was its not available. So I said we will wait at the bar, she stated I don't think there is room. A little taken back at this point, we walked over and sat at the bar. Our other two quests arrived and I walked over and told her they were here, and she sat us at a high top table. The server was very nice, she had the entire floor. Just to add to our visit the bathrooms were not up to the normal cleanness. Very disappointed will not visit again.

B
Babylove
Atlanta
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Our service was excellent our server Gugu went above and beyond to make sure we were taken care of and made sure we had what we needed and made sure what we wanted was correct

RW
RitaW
Atlanta
5 reviews
Dined on February 4, 2021
Overall2food4service1ambience1

We got there and their reservation system is on a different system than Open Table so our Party of 6 was not available for 45 minutes!!!! After half an hour, the hostess finally tells the manager that she forgot to check OT and then they double seat us so we waited another 10 minutes for a waitress. Our waitress was wonderful, but I ordered three different types of wine that they were out of and had to settle for one I didn’t really like. The manager came over and made all kind of excuses and basically left it that it was too bad so sad! Ridiculous! Terrible customer service!!!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on January 31, 2021
Overall3food5service4ambience4

Service was a bit slow at the bar and at the table but it’s excusable during this time of pandemic.
I was disappointed that they did not have my 630 pm Open Table reservation and we had to wait an additional 30 minutes.

A
Anita
1 review
Dined on January 16, 2021
Overall1food2service1ambience1

Even though I had a confirmed reservation they couldn't find it in there system and made us wait and then threw a table together for us by the patio door which was so uncomfortable as every time it opened we were freezing. Overall it was A bad experience.

OT
vipOpenTable Diner
Atlanta
2 reviews
Dined on December 29, 2020
Overall2food1service1ambience2

I love P.F. Chang’s maybe they had an off day but my food was over cooked there was only one server for the whole restaurant and my drink was terrible .. I informed my waiter and she didn’t even attempt to fix it .

I’ll be back just to another location

OT
OpenTable Diner
1 review
Dined on December 22, 2020
Overall5food5service5ambience5

Wonderful dining experience and fresh delicious entree!!!

WW
WillW
San Francisco
3 reviews
Dined on December 9, 2020
Overall5food5service5ambience4

The hostess was especially friendly.

OT
OpenTable Diner
Nashville
1 review
Dined on October 25, 2020
Overall1food3service1ambience1

We have a reservation at 5pm. But didn’t get seated until 5:45.

Kitchen was behind and front hostess looked as if she didn’t want to be at work. Customer service training is strongly needed at this location.

n
nybabs
Tampa
11 reviews
Dined on August 21, 2020
Overall2food2service4ambience2

Waited too long even though we had reservation and they used the patio for the exit which was next to our table. The food was mediocre. Had the Mongolian beef and the steak was hard to chew. Disappointed to say the least

CG
CarlaG
Atlanta
5 reviews
Dined on August 14, 2020
Overall3food5service1ambience3

The food is always good! But unfortunately the Mall of Georgia location the service is not as good as it was in the past.. we've been going there a long time but now it's not good to go anymore. The staff they have hired has changed and seems like their attitudes are not as they should be and the service is slow.. . so sad.. It's amazing what a good staff can do for a restaurant.

P
Patricia
Atlanta
17 reviews
Dined on August 6, 2020
Overall4food5service2ambience4

Our server did not want to be at work that day. It was obvious from the beginning. She only delivered our beverages, appetizers and the final check. We had to ask for beverage refills. Since it was my birthday, I could get a free appetizer or dessert. She didn't even ask, just presented us with the bill taking an appetizer off. We were disappointed, as we normally have great service at this location.

WN
vipWilliamN
Atlanta
1 review
Dined on July 25, 2020
Overall1food3service1ambience2

We had over an hour wait for our food after we ordered.

KR
KristinR
Dallas
2 reviews
Dined on July 24, 2020
Overall1food2service1ambience1

Will not be back. Very disappointed in the service, quality of the food and overall experience.

OT
OpenTable Diner
1 review
Dined on July 10, 2020
Overall5food5service4ambience5

Was really really good only thing was 2 parties came in after us and we had reservation and they got seated first

F
Foodie
Savannah
7 reviews
Dined on July 5, 2020
Overall4food5service5ambience5

Everything was good. Hostess needs to be aware of open table reservations. Got there and they had no clue of my reservation.

OT
vipOpenTable Diner
Atlanta
3 reviews
Dined on July 5, 2020
Overall3food5service3ambience3

Majority of servers had their masks below their noses. Felt very unsafe with staff. Although I had a reservation, the staff said I had no reservation in their system. I had to show them my reservation on my phone for them to believe me that I had an open table reservation.

SM
vipSheilaM
Orlando
20 reviews
Dined on June 29, 2020
Overall5food5service3ambience5

Service was slow. Most likely not staffing normally due to reduced dining capacity. Food was excellent as usual.

OT
vipOpenTable Diner
Atlanta
5 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

They did not have our reservation but were very accommodating. We had great service and food and an enjoyable Fathers Day meal.

OT
OpenTable Diner
Atlanta
7 reviews
Dined on June 14, 2020
Overall5food5service5ambience5

The service was great and the food was phenomenal

OT
OpenTable Diner
Los Angeles
4 reviews
Dined on June 13, 2020
Overall3food4service3ambience4

Had a 7:15pm reservation and wasn't seated until 8:15pm. I understand restaurants are doing what they can during this time, but would recommend updating their table availability due to COVID limitations on Open Table. We would not have driven 30 minutes if we had known. If reservations are only a suggested time, then maybe not have them until things are back to "normal"

OT
OpenTable Diner
Tampa
1 review
Dined on June 13, 2020
Overall4food4service4ambience4

Reservations at 6:30, didn’t get seated till 7:15

OT
OpenTable Diner
Orlando
1 review
Dined on February 29, 2020
Overall3food2service3ambience3

Do not like the new menu

P.F. Chang's - Buford
Responded on March 7, 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

Report
OT
OpenTable Diner
Atlanta
1 review
Dined on February 29, 2020
Overall3food5service1ambience3

I booked a reservation at 1:30 and so the gentleman told me it will take 10 minutes to sit me down. And I went in at 1:20, we didn’t get seated until 2:30 and I was extremely upset... They forgot about me and didn’t even see my name. Me and my friend were just so hungry that I didn’t even want to talk to the manager and we just wanted to eat.

P.F. Chang's - Buford
Responded on March 7, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

Report
s
shell
Atlanta
2 reviews
Dined on February 29, 2020
Overall3food2service2ambience3

My food order was incorrect but I didn't want to send it back and have to wait longer

P.F. Chang's - Buford
Responded on March 7, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
Atlanta
4 reviews
Dined on February 25, 2020
Overall4food4service4ambience4

Great food and service as usual.

P.F. Chang's - Buford
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
G
vipGinger
Atlanta
51 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Food was fabulous and we enjoyed dinner

P.F. Chang's - Buford
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
OT
OpenTable Diner
Chicago
3 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Our server Mo was excellent

P.F. Chang's - Buford
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
A
vipAce2013
Atlanta
47 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Great service and food. Loved the Monogolian Beef and egg drop soup. My husband loved the Spicy Chicken. Our friends had the Ginger Chicken and Buddha Feast they liked both but recommend the Buddha Feast to be stir fried not steamed so you can get more of the flavor from spices.

P.F. Chang's - Buford
Responded on March 7, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
BB
vipBobB
Las Vegas
32 reviews
Dined on February 19, 2020
Overall5food4service5ambience3

Great food, awesome service........................

OT
OpenTable Diner
Atlanta
1 review
Dined on February 14, 2020
Overall4food5service5ambience2

Even though we had a reservation we still had to wait and the table was too close to a door on a cold winter night. luckily the food and service were very good.

OT
OpenTable Diner
Atlanta
4 reviews
Dined on February 12, 2020
Overall4food4service4ambience4

Nice new menu look

C
Cubanmama
Atlanta
8 reviews
Dined on January 24, 2020
Overall4food3service5ambience4

Food was good. The new noodle bowls are quite good and bring a good amount. However the regular meals where you order the entree and then pick your rice , the portions are considerably smaller. I could not believe the difference.

H
Hestermaniac
Salt Lake City
4 reviews
Dined on January 17, 2020
Overall4food3service5ambience5

Wonderfully exciting menu with lots of variety and slightly unusual choices. We ordered expecting some tantalizingly flavorful dishes. Sadly, all 4 of us were disappointed. The food was not up to expectations in terms of flavor or quality. The presentation was nice, the server was pleasant and professional. The food itself was a disappointment. The Szechuan dish was nearly without flavor except for the green onions, which tasted like onions....and that was by far the most substantial ingredient. I didn't order onions with a little bland beef for flavor. I order Beef a la Sichuan. The Korean steak was super sub par for anyone who knew anything about Korean food.

JM
JMarsh194
Atlanta
17 reviews
Dined on December 31, 2019
Overall5food4service5ambience5

Our visit was on New Years Eve. We arrived a few minutes ahead of time and seated after about 15min. Our waitress cheerfully greeted us, she was very good. She made several helpful suggestions. The Salmon was fantastic! All four of us enjoyed our meals, the service was great, the atmosphere was energetic, overall very enjoyable.

P.F. Chang's - Buford
Responded on January 9, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

Report
MR
vipMaryR
Washington DC
8 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Manager was interacting with everyone and very involved. Server was newish, but very personable and attentive. Food was fantastic.

AP
AnthonyP
San Francisco
4 reviews
Dined on November 23, 2019
Overall4food5service5ambience4

Overall great food and service. Only drawback was the wait time even with a reservation and the small table we were seated at.

P.F. Chang's - Buford
Responded on November 25, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
S
Sudiemamma
Atlanta
10 reviews
Dined on November 23, 2019
Overall4food2service5ambience4

We love going to P.F. Chang's. It's always a treat when we make it up to the Mall. Unfortunately, this time I had an issue with my menu choice. It was pretty awful. The rest of my table-mates' food was fine. I wrote P.F. Chang's and told them about my experience (this was at about 4:00 on a Saturday afternoon). Within an hour, I had a response and they made it right. Wow! I still would have gone back because a one-time experience won't throw me off but their quick response blew me away. We STILL love P.F. Chang's and I still recommend it!

P.F. Chang's - Buford
Responded on November 25, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
CG
CarlaG
Atlanta
5 reviews
Dined on November 8, 2019
Overall5food5service5ambience4

We love PF Chang's we eat there fairly often an they never let us down on the food! Always good.

FAQs

You can order delivery directly from P.F. Chang's - Buford using the Order Online button. P.F. Chang's - Buford also offers takeout which you can order by calling the restaurant at (678) 546-9005.

P.F. Chang's - Buford is rated 3.6 stars by 113 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.