P.F. Chang's - Buford

3.3
130 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 130 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on recent ratings
3.8
food
3.5
service
3.9
ambience
3.5
value
Noise · Moderate
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PT
PeterT
Savannah
11 reviews
Dined 4 days ago
Overall5food5service5ambience4

Good food. Service was very good.

JC
JenniferC
Miami
4 reviews
Dined on October 17, 2021
Overall5food5service5ambience4

I rated them pretty high even though service was slow and my food came out much later than the others at my table. The reason was that the waitress Taylor was amazing. She kept us informed and our drinks always filled. She was trying her best even though they were short staffed in the kitchen. We all know with the world we live in today that these things happen but her service to our table was amazing! It made the slow kitchen service tolerable.

AR
AlyssaR
Atlanta
1 review
Dined on September 18, 2021
Overall1food1service3ambience4

Food took 45 mins. And when it did come it wasn’t even good. Panda Express tasted more like Chinese cuisine. Little portions for tasteless food for those prices? Never again

P.F. Chang's - Buford
Responded on September 23, 2021

Sorry to see your experience wasn't what we had hoped it would be! We'd love to hear from you about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
OpenTable Diner
1 review
Dined on September 7, 2021
Overall3food4service3ambience4

The service was very slow. Most of the time we couldn’t find our server.at the end another server came and helped our table.

K
Krista
1 review
Dined on September 4, 2021
Overall3food3service4ambience3

Atmosphere was nice but a little dark for me. Food was plentiful but salty. Service was great though.

SL
SeafoodLoverWellPleased
Atlanta
9 reviews
Dined on September 3, 2021
Overall2food2service2ambience5

We sat outside and enjoyed the band in the green area next to us but the honey shrimp I got was soggy like it had been sitting for awhile (not fresh) and the rice that came with it was bland. I think it was supposed to be fried rice.

PE
PickyEater78
Atlanta
1 review
Dined on August 22, 2021
Overall3food3service3ambience4

Nothing about our experience was memorable, but it was acceptable. The appetizer platter was bland, our entrees were okay but had almost no rice and our server wasn't particularly attentive or upbeat. With that said, we had a large appetizer, soup and 2 entrees for $50+ tip which is reasonable. Since there was no part of the experience that we would consider good, I cannot recommend this restaurant and we do not plan to eat there again.

P.F. Chang's - Buford
Responded on September 2, 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
vipOpenTable Diner
Detroit
1 review
Dined on August 20, 2021
Overall2food1service2ambience5

The food wasn’t the greatest.

OT
OpenTable Diner
New Orleans
1 review
Dined on August 14, 2021
Overall1food1service1ambience1

Made reservations and not honored.

P.F. Chang's - Buford
Responded on September 2, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
vipOpenTable Diner
Washington DC
3 reviews
Dined on August 3, 2021
Overall2food4service1ambience1

I made a reservation for 6:45 through OpenTable. When we arrived, I had to show proof I even made the reservation, because the hostess said it wasn’t in the system. We then had to wait 45 minutes for a table while other people without a reservation were seated ahead of us. Once we were finally seated, it took another 20 minutes just for a server to come to the table and take our drinks order. We were starving and thirsty. Not a great experience overall.

P.F. Chang's - Buford
Responded on September 2, 2021

Sorry to see your experience wasn't what we had hoped it would be! We'd love to hear from you about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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SR
SRB6
Atlanta
1 review
Dined on August 1, 2021
Overall4food5service2ambience4

PF Changs has food of outstanding quality - hot, fresh and tasty. We had Table reservation and were at the restaurant 15 minutes before that. We were seated 15 minutes post reservation time. Tables are a little small for 4 Adults but adequate for 3. Distance between Tables is optimal. Noise level is quiet. Service is Fair. Table waiters do not stop by after taking Orders, do not re-fill water or ask if there is more to order. Entrees are delivered late - ours was 1 hour after the order was placed. There are no Order updates in the interim.

OT
vipOpenTable Diner
Naples
2 reviews
Dined on July 25, 2021
Overall1food1service1ambience3

Never got to eat here. We made our reservation after being told there was an hour thirty wait. We felt bad because we made it right after being told this, but they said they would be able to seat us anyways and there was plenty of availability on their Open Table reservation list. Waited for a good while after our reservation time and they never sat us despite the hostess saying they had plenty of tables available to another hostess. Overheard her telling a customer, who asked about the empty available tables, that she wasn’t allowed to seat anyone at the moment. Keep in mind, those multiple empty tables weren’t reserved for anyone. We went to Seasons 52 instead and the food (and service) were amazing! The atmosphere was also a lot less chaotic. I’m sure the service at PF Chang’s is better than what we received, it was just a very busy day.

GG
GinaG
Atlanta
4 reviews
Dined on July 10, 2021
Overall3food5service2ambience5

Service was trash. Had to move tables. First waitress I saw on her phone in the corner. When we moved it was fine though. Manager said he would "take care of us" but I have no idea what that meant since we paid full on the bill. Weird thing to say. Love The food always though

OT
vipOpenTable Diner
Atlanta
38 reviews
Dined on May 7, 2021
Overall1food1service1ambience1

The resturant did not honor our reservation just kept saying that they didn't show my reservation and they close at 9 when my reservation was fir 815

P.F. Chang's - Buford
Responded on May 20, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Washington DC
5 reviews
Dined on May 5, 2021
Overall5food4service5ambience3

Excellent service and delicious food!

P.F. Chang's - Buford
Responded on May 20, 2021

Thanks so much! We hope to see you again soon!

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OT
OpenTable Diner
Key West
1 review
Dined on May 1, 2021
Overall1food3service1ambience3

PF Chang’s does not receive reservations made via Open Table.
Do not use this app. When you show up they attempt to squeeze you in with whatever dining space they can make available and your wait time is well beyond what you reserve in this app.

P.F. Chang's - Buford
Responded on May 20, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
DB
DavidB
Atlanta
2 reviews
Dined on May 1, 2021
Overall4food5service5ambience5

The atmosphere, service, and food was all as expected. However, there was an issue with our reservation. We arrived a couple of minutes before our scheduled reservation, BUT was informed that those that reserved through the "normal" process were given a priority over "open table" and were informed that there were 4 reservations ahead of us. In reality, we had to wait 30 minutes to be seated even though we were on time. Overall, it didn't totally diminish from our experience, but thought it was worth mentioning...

P.F. Chang's - Buford
Responded on May 20, 2021

Thanks for sharing your feedback with us. We'll ensure that we pass this along to our team. Hope to see you soon!

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V
vipValeria
Atlanta
15 reviews
Dined on February 22, 2021
Overall2food2service1ambience4

Wrong order was brought to the table and waiter was rude

L
Lisa
Atlanta
1 review
Dined on February 17, 2021
Overall3food3service4ambience3

I have gone to PF Changs for years and was so disappointed. To start with we arrived a few minutes early. The hostess was doing something on her phone and did not look up at all until I stated excuse me. Then I said may we have a booth. Her response was its not available. So I said we will wait at the bar, she stated I don't think there is room. A little taken back at this point, we walked over and sat at the bar. Our other two quests arrived and I walked over and told her they were here, and she sat us at a high top table. The server was very nice, she had the entire floor. Just to add to our visit the bathrooms were not up to the normal cleanness. Very disappointed will not visit again.

B
Babylove
Atlanta
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Our service was excellent our server Gugu went above and beyond to make sure we were taken care of and made sure we had what we needed and made sure what we wanted was correct

RW
RitaW
Atlanta
7 reviews
Dined on February 4, 2021
Overall2food4service1ambience1

We got there and their reservation system is on a different system than Open Table so our Party of 6 was not available for 45 minutes!!!! After half an hour, the hostess finally tells the manager that she forgot to check OT and then they double seat us so we waited another 10 minutes for a waitress. Our waitress was wonderful, but I ordered three different types of wine that they were out of and had to settle for one I didn’t really like. The manager came over and made all kind of excuses and basically left it that it was too bad so sad! Ridiculous! Terrible customer service!!!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on January 31, 2021
Overall3food5service4ambience4

Service was a bit slow at the bar and at the table but it’s excusable during this time of pandemic.
I was disappointed that they did not have my 630 pm Open Table reservation and we had to wait an additional 30 minutes.

A
Anita
1 review
Dined on January 16, 2021
Overall1food2service1ambience1

Even though I had a confirmed reservation they couldn't find it in there system and made us wait and then threw a table together for us by the patio door which was so uncomfortable as every time it opened we were freezing. Overall it was A bad experience.

OT
vipOpenTable Diner
Atlanta
2 reviews
Dined on December 29, 2020
Overall2food1service1ambience2

I love P.F. Chang’s maybe they had an off day but my food was over cooked there was only one server for the whole restaurant and my drink was terrible .. I informed my waiter and she didn’t even attempt to fix it .

I’ll be back just to another location

OT
vipOpenTable Diner
Western NC
2 reviews
Dined on December 22, 2020
Overall5food5service5ambience5

Wonderful dining experience and fresh delicious entree!!!

WW
WillW
San Francisco
5 reviews
Dined on December 9, 2020
Overall5food5service5ambience4

The hostess was especially friendly.

OT
OpenTable Diner
Nashville
1 review
Dined on October 25, 2020
Overall1food3service1ambience1

We have a reservation at 5pm. But didn’t get seated until 5:45.

Kitchen was behind and front hostess looked as if she didn’t want to be at work. Customer service training is strongly needed at this location.

n
nybabs
Tampa
13 reviews
Dined on August 21, 2020
Overall2food2service4ambience2

Waited too long even though we had reservation and they used the patio for the exit which was next to our table. The food was mediocre. Had the Mongolian beef and the steak was hard to chew. Disappointed to say the least

CG
vipCarlaG
Atlanta
7 reviews
Dined on August 14, 2020
Overall3food5service1ambience3

The food is always good! But unfortunately the Mall of Georgia location the service is not as good as it was in the past.. we've been going there a long time but now it's not good to go anymore. The staff they have hired has changed and seems like their attitudes are not as they should be and the service is slow.. . so sad.. It's amazing what a good staff can do for a restaurant.

P
Patricia
Atlanta
17 reviews
Dined on August 6, 2020
Overall4food5service2ambience4

Our server did not want to be at work that day. It was obvious from the beginning. She only delivered our beverages, appetizers and the final check. We had to ask for beverage refills. Since it was my birthday, I could get a free appetizer or dessert. She didn't even ask, just presented us with the bill taking an appetizer off. We were disappointed, as we normally have great service at this location.

WN
vipWilliamN
Atlanta
1 review
Dined on July 25, 2020
Overall1food3service1ambience2

We had over an hour wait for our food after we ordered.

KR
KristinR
Dallas
2 reviews
Dined on July 24, 2020
Overall1food2service1ambience1

Will not be back. Very disappointed in the service, quality of the food and overall experience.

OT
OpenTable Diner
1 review
Dined on July 10, 2020
Overall5food5service4ambience5

Was really really good only thing was 2 parties came in after us and we had reservation and they got seated first

F
Foodie
Savannah
8 reviews
Dined on July 5, 2020
Overall4food5service5ambience5

Everything was good. Hostess needs to be aware of open table reservations. Got there and they had no clue of my reservation.

OT
vipOpenTable Diner
Atlanta
3 reviews
Dined on July 5, 2020
Overall3food5service3ambience3

Majority of servers had their masks below their noses. Felt very unsafe with staff. Although I had a reservation, the staff said I had no reservation in their system. I had to show them my reservation on my phone for them to believe me that I had an open table reservation.

SM
vipSheilaM
Orlando
22 reviews
Dined on June 29, 2020
Overall5food5service3ambience5

Service was slow. Most likely not staffing normally due to reduced dining capacity. Food was excellent as usual.

OT
vipOpenTable Diner
Atlanta
7 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

They did not have our reservation but were very accommodating. We had great service and food and an enjoyable Fathers Day meal.

OT
OpenTable Diner
Atlanta
12 reviews
Dined on June 14, 2020
Overall5food5service5ambience5

The service was great and the food was phenomenal

OT
OpenTable Diner
Los Angeles
4 reviews
Dined on June 13, 2020
Overall3food4service3ambience4

Had a 7:15pm reservation and wasn't seated until 8:15pm. I understand restaurants are doing what they can during this time, but would recommend updating their table availability due to COVID limitations on Open Table. We would not have driven 30 minutes if we had known. If reservations are only a suggested time, then maybe not have them until things are back to "normal"

OT
OpenTable Diner
Tampa
1 review
Dined on June 13, 2020
Overall4food4service4ambience4

Reservations at 6:30, didn’t get seated till 7:15

FAQs

You can order delivery directly from P.F. Chang's - Buford using the Order Online button. P.F. Chang's - Buford also offers takeout which you can order by calling the restaurant at (678) 546-9005.

P.F. Chang's - Buford is rated 3.3 stars by 130 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.