P.F. Chang's - Brandon

4.4
69 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 69 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
Tampa
2 reviews
Dined on June 29, 2019
Overall 4food 4service 5ambience 5

Great waitress.

P.F. Chang's - Brandon
Responded on July 3, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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EW
Tampa
5 reviews
Dined on June 14, 2019
Overall 1food 3service 3ambience 2

After our large group received entrees our server told us the restaurant had RAN OUT OF RICE!!!
It was chaotic! All servers running around!

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MW
Vancouver
15 reviews
Dined on June 9, 2019
Overall 4food 5service 4ambience 4

Food was great, service was good but a little slow getting us waters to start with and refills although the restaurant was busy so I really wasn’t upset, just an observation. My biggest concern was the slippery restaurant floor! Not just in one area but all the way from our table (by where the food comes out opposite of the bathroom area, to the bathroom, was slippery! We told the girl at the front as we were leaving and she shrugged it off. Managment should be concerned. This is a lawsuit waiting to happen! (And, it wasn’t just me who noticed!! My husband did as well and the gentleman who was with us just about slipped & fell but luckily he caught his balance & didn’t fall)

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OT
Indiana
1 review
Dined on June 8, 2019
Overall 3food 4service 2ambience 3

My meal came out 5-10 minutes before the rest of the table. It was uncomfortable. Other than that. Pretty standard.

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AG
Tampa
6 reviews
Dined on June 8, 2019
Overall 5food 3service 5ambience 5

Had a great time here. The service was great - the host and our server were very polite and friendly.
Food came in good time.
This location is so much better than the Westshore/Tampa location

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F
Tampa
10 reviews
Dined on June 4, 2019
Overall 5food 5service 5ambience 5

The service was excellent. The food was fresh and very favorable. I love this please and will be back.

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T
New York Area
10 reviews
Dined on May 22, 2019
Overall 3food 2service 2ambience 4

Sent back steamed potstickers. Cold. Did not want redo as taste of cold interior put me off. Had a bland ginger chicken, overpriced for size of meal. Disappointing after last visit. Brown rice alone cannot be a reason to return.

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RM
Orlando
1 review
Dined on May 22, 2019
Overall 3food 3service 3ambience 4

Wasn’t a great visit

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OT
1 review
Dined on May 12, 2019
Overall 5food 5service 4ambience 5

Great overall experience. Will come back again!

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OT
Tampa
35 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Had a great server. The food was very good as always.

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OT
Tampa
6 reviews
Dined on May 11, 2019
Overall 1food 3service 1ambience 1

Server ruined the experience
730 reservation through open table not seated until 8:15 . Server never brought drink order, 1 of 4 dishes brought to table was wrong. Had to wait long time to get correct entree. Management standing around clueless. At least the one entree should have been comped or a free dessert. Management should be required to visit each table during the meal to validate experience. My first visit to PF Chang likely my last.

P.F. Chang's - Brandon
Responded on May 15, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Tampa
4 reviews
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

It was my boyfriend’s birthday and he’s been dying to try this place out so I made reservations and surprised him... he was amazed by how the food was. The service was excellent I wasn’t being rushed to order or finish my food. It was a nice date night .

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CB
Tampa
5 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Always good food but pricey.

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OT
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Ask for the server named Muffin! She made this experience amazing. Definitely will be back.

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OT
Hawaii
14 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

The staff was amazing especially Victor our waiter.

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RT
Portland
22 reviews
Dined on March 23, 2019
Overall 3food 3service 3ambience 2

We arrived with a reservation only to be placed in queue behind everyone that entered with us.
Our waitress Kayelyn was very attentive and did a great job.

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P
Tampa
7 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Tracy is an amazing server and we had a great dinner!

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n
Tampa
10 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Does not disappoint

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T
New York Area
11 reviews
Dined on March 15, 2019
Overall 4food 4service 5ambience 4

Young man serving was charming and attentive. So happy they served brown rice. Good value for my double shot of Hendricks.

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OT
1 review
Dined on March 9, 2019
Overall 4food 5service 3ambience 5

Service was poor. Took 20 minutes for a server to greet us. And when she came she wanted to take our entire order at once. We then waited an additional, i am no exaggerating, 20 minutes for our drinks to return. We didn't order from the bar. We had soda and tea. Food was good. I had dietary restrictions and server was not super knowledgeable of the menu for assistance.

P.F. Chang's - Brandon
Responded on March 19, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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F
Tampa
10 reviews
Dined on March 9, 2019
Overall 4food 5service 2ambience 2

Birthday lunch with my girlfriend. It was very noisy the server was very slow which was very surprising. Prices are quite high for the product we received. Not the usual for this restaurant so we will be back.

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OT
Tampa
5 reviews
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

We always have a great time and we enjoy the food

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c
Tampa
35 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

The best service!!!!!!!!! Love this place!!!!!!!!

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OT
1 review
Dined on February 22, 2019
Overall 4food 5service 5ambience 4

Made reservations in advance online. We waited for a table for about 45 minutes. The service was excellent, food tasted great nice and hot great portion sized, prices are what I expected to be, was noise level but that’s expected on a Friday. Bathrooms were clean. Overall we had a great time we enjoyed ourselves we will be booking again soon.

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P
Adelaide / SA
1 review
Dined on February 14, 2019
Overall 1food 2service 1ambience 2

It was an hour past our reservation time and we had yet to be seated. When addressed with the hostess she laughed and said I know as if it was a joke. Unfortunately this isn’t the first time they appear to be disorganized and overwhelmed. This restaurant needs a better system and training. Last visit we will be making to the Brandon PF Changs. Better options out there.

P.F. Chang's - Brandon
Responded on February 19, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Tampa
1 review
Dined on February 14, 2019
Overall 2food 3service 2ambience 4

We had reservations and still had to wait 45 minutes to be seated. The issue was that the restaurant didn’t expect people to dine in as long as they did. The restaurant should account for longer wait times on special occasions like Valentine’s Day and not book as many people. People who have reservations should never have to wait that long. Walk-ins should have been stopped as well when they noticed it was getting very crowded. The only upside was that the manager gave us a discount for our long wait and was very professional with all the chaos going on. Overall not a great experience for our Valentine’s Day dinner.

P.F. Chang's - Brandon
Responded on February 19, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JO
Tampa
7 reviews
Dined on February 14, 2019
Overall 3food 5service 3ambience 1

If happen to go on a holiday or a busy Friday or Saturday night don't plan on having a conversation. Last time I was in a restaurant this loud is.... never. My ears where ringing for several minutes after leaving. Food and service was fantastic. Nest time I'm looking for a romantic night I'll do take out.

P.F. Chang's - Brandon
Responded on February 19, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Miami
12 reviews
Dined on February 14, 2019
Overall 4food 5service 4ambience 5

Family in from out of town

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GB
1 review
Dined on February 14, 2019
Overall 4food 3service 4ambience 3

We appreciated that we were seated immediately upon arrival for our reservation. We ordered from the Valentine's day menu but the portions were small and no substitutions allowed with paying the A la carte piece, the fried rice I feel should have been an easy substitute for white rice. The dessert was a single mini serving, barely enough for one but certainly not enough to share.

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RS
1 review
Dined on February 14, 2019
Overall 1food 2service 1ambience 1

We were sat way to close to others. We felt like the restaurant was built to shove as many people in together. Our server barely paid any attention to us and we had no utensils or plates. It was just a negative experience and I don’t think we will be going back.

P.F. Chang's - Brandon
Responded on February 19, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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F
Washington DC
2 reviews
Dined on February 14, 2019
Overall 4food 4service 4ambience 5

Great place, food was good, hostesses we’re smiling and nice.

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T
Tampa
28 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

The Mongolian beef and spicy chicken were delicious.

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OT
Tampa
1 review
Dined on February 9, 2019
Overall 2food 2service 3ambience 3

My pot stickers came out cold and my fried rice uncooked. Unusual for the location so was a bit disappointed.

P.F. Chang's - Brandon
Responded on February 19, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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S
Tampa
23 reviews
Dined on February 8, 2019
Overall 4food 3service 3ambience 3

Had an issue with the hostess giving our table away to another party. Spoke With the manager and she was on top of it. Food and service is always good. We go there often.

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c
Tampa
35 reviews
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

Love this place!!!!!!! Staf is very good!!!!!!!!!!!!!!!!!!!

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JM
Tampa
6 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 4

The food was all fantastic, but the yummy cocktails made it .

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OT
Tampa
2 reviews
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Excellent, as always

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F
Tampa
10 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

What a great experience in a cold winter day. Sat at the bar and enjoyed the spring rolls, lettuce CR raps and the most amazing wonton soup that rudely hit the spot.

My bartender was wonderful and so Knowledgeable about the menu and choices. I definitely will be back what a great experience.

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DB
Tampa
8 reviews
Dined on January 25, 2019
Overall 4food 5service 4ambience 3

Good food and service. Fantastic egg drop.

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EB
San Francisco
7 reviews
Dined on January 25, 2019
Overall 4food 5service 5ambience 4

P. F. Chang's in the Brandon Mall provides excellent food for its customers. There were a couple of things that made me rate it a bit lower than a four star, however. On the particular night my family was there, they had the "outdoor" seating open. As it was around 50 degrees on this night with a wind swirling through the Brandon Mall courtyard, the breeze coming in this open air setting put a bit of a chill in the restaurant. The staff should have considered the options and closed this open air area down (there were only a couple of patrons there) rather than inconveniencing the rest of the restaurant. Two, I thought I remembered the portion sizes being larger. I used to have to bring some home because of the amount of food. On this night, however, I was able to storm through the entrée with no issue. For the price being paid, there needs to be some consistency to the portion sizes. Overall, I will return to P. F. Chang's in the future, but I will be watching...

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