P.F. Chang's - Boston

3.6
123 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 123 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
4.0
food
3.8
service
3.5
ambience
3.5
value
Noise · Moderate
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KC
vipKC23
New England
17 reviews
Dined 5 days ago
Overall5food5service5ambience4

Wonderful pre-theater dinner for my son’s birthday dinner. The food was delicious! I thoroughly enjoyed my lettuce wraps and short ribs with pineapple fried rice!

B
Bobo
San Francisco
3 reviews
Dined on December 28, 2021
Overall4food4service5ambience4

Happy New Year! COVID has changed everything. Miss the old days.

SF
SusanF
1 review
Dined on December 10, 2021
Overall1food3service1ambience3

Our reservation was at 545. We were seated at 6. We had a 730 show. Our entrees arrived at 710. We had one drink between 6 and 710 and were not asked if we would like another one. The waiter continually brought food to our table that was not ours. The waiter seemed to be avoiding our table, rushing past us without stopping. When he finally stopped so we could ask where our entrees were (around 655) he told us there was a mix up in the kitchen and they were going to put a rush on our food. I asked to speak to a manager and to have some of our food taken off the bill as we were not going to have time to eat. He said "it's Friday night and packed, what do you expect." Every other table was empty. We were charged full price and had 5 minutes to eat our entrees.

OT
OpenTable Diner
Phoenix
14 reviews
Dined on November 24, 2021
Overall1food1service1ambience5

We walked out after being seated and 20 minutes later not being waited on. We received no water, no utensils, nothing.

P.F. Chang's - Boston
Responded on December 3, 2021

Sorry to see your experience wasn't what we had hoped it would be! We'd love to hear from you about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and email address; our team will reach out to you?

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OT
OpenTable Diner
Toronto
2 reviews
Dined on November 18, 2021
Overall4food4service2ambience3

Very tasty food. Watered down drink. Service really thin (perhaps due to The Great Resignation?)

P.F. Chang's - Boston
Responded on December 3, 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team.

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MP
MichelleP
1 review
Dined on November 17, 2021
Overall1food2service1ambience2

I understand there is a lack of help these days but this experience was unbelievably poor from the hostess to the server. The restaurant wasn’t busy yet we sat for 15 minutes before being acknowledged. I watched our drinks sit at the bar while our waiter took his time and bussed a table. We got what looked like the tail end of an iceberg lettuce for our wraps with 3 tiny ripped pieces so i asked for more and they never came. I could understand being short staffed but there were staff, bartender, managers, hostess, etc. and there was zero teamwork. I don’t understand how the bartender couldn’t maybe help out and deliver our drinks, maybe a manager bus a table, etc. our plates were never cleared and I had to go see if the hostess could somehow maybe get our waiter so we could pay and leave. It really was an awful experience overall.

P.F. Chang's - Boston
Responded on December 3, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and email address; our team will reach out to you? Thanks!

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S
Sunapee
New England
1 review
Dined on October 15, 2021
Overall1food4service1ambience2

When we arrived we were told that OpenTable reservations has not been working for quite a while now, and thus the reservation that we thought we had we in fact did not have. We ended up having to wait 30 minutes for a table, which was unfortunate as we had tickets to a show and resulted in having to have an extremely rushed dinner, due to the long wait for our table. I thought it was quite weird of the host to mention that the open table bookings are not working for months, as it proves that the restaurant is poorly managed and it is unfortunate that no one made an effort to correct this issue with their bookings. We could see loads of open tables in the restaurant, and despite that, we had to wait 30 minutes to be seated. We often come here for dinner before shows because it is easily accessible to the theatres, but this was the last time as it was a truly unpleasant experience.

RI
RIgfree
New England
4 reviews
Dined on September 20, 2021
Overall5food5service5ambience5

I just LOVE this location out of all the PF Chang’s❣️ It’s the one place I know that I can enjoy a clean gluten free meal and even get dessert. Had a great birthday meal with family.

P.F. Chang's - Boston
Responded on September 23, 2021

We appreciate you taking the time to share your experience with us! Hope to see you again soon!

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D
Dprieto
New York Area
1 review
Dined on September 3, 2021
Overall2food4service1ambience3

Llegamos al restaurante, nos sentaron en una mesa en un área solitaria, nadie nos fue a atender, después de un tiempo, salimos a buscar algún camarero que nos diera el servicio, encontramos a la joven que despachaba los take out, quien tuvo la amabilidad de venir a nuestra mesa para tomar la orden y atendernos, PF Chang’s ha bajado mucho la calidad en cuanto a servicio

P.F. Chang's - Boston
Responded on September 23, 2021

Sorry to see your experience wasn't what we had hoped it would be! We'd love to hear from you about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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RC
vipRobertC
New England
4 reviews
Dined on August 27, 2021
Overall3food4service2ambience3

Service very very slow

P.F. Chang's - Boston
Responded on September 2, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
GF
vipGabrielF
New England
8 reviews
Dined on July 25, 2021
Overall5food5service5ambience5

Delicious drinks and food! Awesome service. Definitely will be back

OT
OpenTable Diner
Hawaii
3 reviews
Dined on July 13, 2021
Overall5food5service4ambience4

We had a nice time! P.F. Chang’s is always good and I’ve been going to the chain since I was little, overall I recommend it!

RL
vipRadoslawL
San Francisco
1 review
Dined on July 5, 2021
Overall2food3service4ambience2

Many tables not cleaned up for over 30 minutes after guests left. Very cold - the majority of guests sitting in jackets because of the low temperature

RR
RiRiBecks
New York Area
7 reviews
Dined on July 5, 2021
Overall5food4service5ambience5

Great service, great ambiance, luke warm food.

OT
vipOpenTable Diner
Los Angeles
9 reviews
Dined on May 12, 2021
Overall2food2service5ambience2

The food was not its best. Shrimp was overcooked and tastes as if I ordered Chinese food in vs going out to eat. This restaurant has gone down hill for dine. Service was great though one good thing I can say.

P.F. Chang's - Boston
Responded on May 20, 2021

Hello! We're sorry to hear that you didn't enjoy your meal. We'd love to discuss your feedback with us in further detail. Please reach out to us on our contact us page.

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b
vipbab36
New England
15 reviews
Dined on May 2, 2021
Overall5food5service5ambience5

Delightful in every way for old friends first in person reunion in over a year!

P.F. Chang's - Boston
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

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OT
vipOpenTable
New England
96 reviews
Dined on April 11, 2021
Overall4food4service4ambience4

Food was piping hot and delicious. Server was friendly. Overall good experience and will return. Only feedback I would suggest is when dropping the check ask if the customer wants you to clear the plates as it's quite awkward paying with dirty dishes.

AH
vipAnnaH
Washington DC
11 reviews
Dined on April 10, 2021
Overall5food5service5ambience4

Perfect Saturday lunch! Great service, terrific food and good portions.

OT
OpenTable Diner
New England
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

Great food, Quick service, Spacious surrounding! Highly recommend for Asian food lovers!

OT
OpenTable Diner
New England
4 reviews
Dined on March 26, 2021
Overall4food5service5ambience3

Great food at a great price!

OT
OpenTable Diner
New England
3 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Great! Great service!

OT
OpenTable Diner
New England
4 reviews
Dined on March 5, 2021
Overall5food5service5ambience5

Always a fun spot

MV
vipMVP1112
New England
9 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Crystal was the best! So happy that she's transferring to the Natick location as we live in natick and go to PF Chang's quite a bit.
Great specialized meal and everything was so prompt and perfect!
Thank you!

MI
vipMITprof
New England
60 reviews
Dined on February 10, 2021
Overall5food4service5ambience5

Wonderful except that the filet mignon needed more flavor. Everything else was great.

BB
vipBackBayDiner
New England
21 reviews
Dined on January 23, 2021
Overall1food2service1ambience1

They had a bunch of Uber eats drivers standing with an open door to the dining room (on a windy, 25 degree night.) We arrived on time for out 6pm reservation. We ordered a drink and an app by 6:10. Did not have the opportunity to order dinner until 7:25. Then dinner arrived and there was no silverware.. and nobody to be found.

B
vipBryan
New England
66 reviews
Dined on January 22, 2021
Overall5food5service5ambience4

Very good service, quality food.

OT
vipOpenTable Diner
New England
2 reviews
Dined on December 31, 2020
Overall2food4service2ambience1

They focused more on take out. It was loud,cold with zero ambience. Food was good but felt like we were eating in the mall foodcourt

OT
OpenTable Diner
New England
4 reviews
Dined on December 31, 2020
Overall5food5service4ambience4

First time dining! We will be returning in the future. Food was great!

G
vipGrandmasandy
New England
84 reviews
Dined on November 10, 2020
Overall4food4service4ambience3

Love the restaurant food is excellent especially the barbecue ribs. Service was good a great place fir lunch when you want to go off your diet!!!!!

MJ
MooreJ
New York Area
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

Always good and as expected.....sometimes that is just what you need.

FM
FiorelaM
New York Area
3 reviews
Dined on August 21, 2020
Overall4food4service3ambience4

We were seated outside in the patio which was right by the street. It was a great experience aide from having to wave at the servers a couple of times due to them huddling mainly inside. The food was great but I wish it was slightly cheaper. It had the same menu as the local take out chinese restaurant whose plate of chicken broccoli is 6.00$ while here it was 19$.

d
vipdiningdiva
New England
74 reviews
Dined on July 23, 2020
Overall5food5service5ambience5

The food was good as it always has been. There was a serious rain squall outside so we were unable to be seated outside. Given the capacity allowed, we were pleased to be seated in an empty section with no other diners near us. It was a very welcome relief!

OT
OpenTable Diner
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

Everything was great and although the speakers were just a little too loud, the playlist was fantastic! All the food, service and the overall experience were excellent! Try the homemade ginger beer!

P.F. Chang's - Boston
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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L
vipLisa
New England
73 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Brussels sprouts appetizer and ramen... must say the sprouts are still my fav and outstanding...ramen (miso) took second place to the sprout but equally delicious. Service was outstanding.

P.F. Chang's - Boston
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
MP
MariaP
New England
6 reviews
Dined on February 19, 2020
Overall3food4service4ambience3

Great location - near City Center Garage and Colonial Theater. Fast service and a free appetizer with theater tickets.

IE
vipInExile
Los Angeles
252 reviews
Dined on February 16, 2020
Overall1food1service1ambience1

While never the best faux-Chinese restaurant I didn't remember it being this bad. Horrible food, waitstaff who were too busy gossiping with each other to do their jobs, dirty tables and chairs. I won't be going back.

P.F. Chang's - Boston
Responded on March 8, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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E
vipEpicurean45
New England
112 reviews
Dined on February 12, 2020
Overall4food4service5ambience4

The food was very good and the portions were better than average or expected for the price. The server was excellent - very attentive throughout and concerned that everyone in our party (five diners) was completely satisfied. Noise level was reasonable and allowed for easy conversation among our guests. Would definitely recommend for a casual, fun night out.

OT
OpenTable Diner
New England
3 reviews
Dined on February 8, 2020
Overall1food2service1ambience1

We did not end up eating here, because even though we had a reservation, after 15 minutes past our reservation time, we were never seated. We had tickets to a show, and could no longer wait. Very disappointed. The wait area was very congested. The person announcing names was not loud when announcing names. We left and were seated right away at a nearby restaurant.

OT
OpenTable Diner
New England
11 reviews
Dined on February 6, 2020
Overall4food5service2ambience4

Dinner before a show. Our server was very short bordering on sarcastic and walked away before we could ask for more drinks. Appetizers came out at different times a few taking a very long time. The food was very good and it was so close to the theater.

B
Buffwell
New England
12 reviews
Dined on February 6, 2020
Overall4food3service3ambience4

Good food, nice ambiance. Wait staff was inexperienced. Our appetizer plates were not cleared before our entrees arrived and we had to stack them to one side while our waitress stood by with her hands full!

FAQs

You can order delivery directly from P.F. Chang's - Boston using the Order Online button. P.F. Chang's - Boston also offers takeout which you can order by calling the restaurant at (617) 573-0821.

P.F. Chang's - Boston is rated 3.6 stars by 123 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.