P.F. Chang's - Boston

When we arrived we were told that OpenTable reservations has not been working for quite a while now, and thus the reservation that we thought we had we in fact did not have. We ended up having to wait 30 minutes for a table, which was unfortunate as we had tickets to a show and resulted in having to have an extremely rushed dinner, due to the long wait for our table. I thought it was quite weird of the host to mention that the open table bookings are not working for months, as it proves that the restaurant is poorly managed and it is unfortunate that no one made an effort to correct this issue with their bookings. We could see loads of open tables in the restaurant, and despite that, we had to wait 30 minutes to be seated. We often come here for dinner before shows because it is easily accessible to the theatres, but this was the last time as it was a truly unpleasant experience.

I just LOVE this location out of all the PF Chang’s❣️ It’s the one place I know that I can enjoy a clean gluten free meal and even get dessert. Had a great birthday meal with family.

Llegamos al restaurante, nos sentaron en una mesa en un área solitaria, nadie nos fue a atender, después de un tiempo, salimos a buscar algún camarero que nos diera el servicio, encontramos a la joven que despachaba los take out, quien tuvo la amabilidad de venir a nuestra mesa para tomar la orden y atendernos, PF Chang’s ha bajado mucho la calidad en cuanto a servicio

Service very very slow

Delicious drinks and food! Awesome service. Definitely will be back

We had a nice time! P.F. Chang’s is always good and I’ve been going to the chain since I was little, overall I recommend it!

Many tables not cleaned up for over 30 minutes after guests left. Very cold - the majority of guests sitting in jackets because of the low temperature

Great service, great ambiance, luke warm food.

The food was not its best. Shrimp was overcooked and tastes as if I ordered Chinese food in vs going out to eat. This restaurant has gone down hill for dine. Service was great though one good thing I can say.

Delightful in every way for old friends first in person reunion in over a year!

Food was piping hot and delicious. Server was friendly. Overall good experience and will return. Only feedback I would suggest is when dropping the check ask if the customer wants you to clear the plates as it's quite awkward paying with dirty dishes.

Perfect Saturday lunch! Great service, terrific food and good portions.

Great food, Quick service, Spacious surrounding! Highly recommend for Asian food lovers!

Great food at a great price!

Great! Great service!

Always a fun spot

Crystal was the best! So happy that she's transferring to the Natick location as we live in natick and go to PF Chang's quite a bit.
Great specialized meal and everything was so prompt and perfect!
Thank you!

Wonderful except that the filet mignon needed more flavor. Everything else was great.

They had a bunch of Uber eats drivers standing with an open door to the dining room (on a windy, 25 degree night.) We arrived on time for out 6pm reservation. We ordered a drink and an app by 6:10. Did not have the opportunity to order dinner until 7:25. Then dinner arrived and there was no silverware.. and nobody to be found.

Very good service, quality food.

They focused more on take out. It was loud,cold with zero ambience. Food was good but felt like we were eating in the mall foodcourt

First time dining! We will be returning in the future. Food was great!

Love the restaurant food is excellent especially the barbecue ribs. Service was good a great place fir lunch when you want to go off your diet!!!!!

Always good and as expected.....sometimes that is just what you need.

We were seated outside in the patio which was right by the street. It was a great experience aide from having to wave at the servers a couple of times due to them huddling mainly inside. The food was great but I wish it was slightly cheaper. It had the same menu as the local take out chinese restaurant whose plate of chicken broccoli is 6.00$ while here it was 19$.

The food was good as it always has been. There was a serious rain squall outside so we were unable to be seated outside. Given the capacity allowed, we were pleased to be seated in an empty section with no other diners near us. It was a very welcome relief!

Everything was great and although the speakers were just a little too loud, the playlist was fantastic! All the food, service and the overall experience were excellent! Try the homemade ginger beer!

Brussels sprouts appetizer and ramen... must say the sprouts are still my fav and outstanding...ramen (miso) took second place to the sprout but equally delicious. Service was outstanding.

Great location - near City Center Garage and Colonial Theater. Fast service and a free appetizer with theater tickets.

While never the best faux-Chinese restaurant I didn't remember it being this bad. Horrible food, waitstaff who were too busy gossiping with each other to do their jobs, dirty tables and chairs. I won't be going back.

The food was very good and the portions were better than average or expected for the price. The server was excellent - very attentive throughout and concerned that everyone in our party (five diners) was completely satisfied. Noise level was reasonable and allowed for easy conversation among our guests. Would definitely recommend for a casual, fun night out.

We did not end up eating here, because even though we had a reservation, after 15 minutes past our reservation time, we were never seated. We had tickets to a show, and could no longer wait. Very disappointed. The wait area was very congested. The person announcing names was not loud when announcing names. We left and were seated right away at a nearby restaurant.

Dinner before a show. Our server was very short bordering on sarcastic and walked away before we could ask for more drinks. Appetizers came out at different times a few taking a very long time. The food was very good and it was so close to the theater.

Good food, nice ambiance. Wait staff was inexperienced. Our appetizer plates were not cleared before our entrees arrived and we had to stack them to one side while our waitress stood by with her hands full!

We went before a show - our show ticket provided us with a free appetizer! Great? Well no! 30 minutes after we ordered, we just got our drinks, and after 50 minutes we got a main dish that we were sharing. So, we hurriedly ate that and it was about as good as high school cafeteria food. The appetizer never came, free or not. They did comp the main dish. But, we wanted a nice dinner and we got to gulp down a poor meal and run to our show. P.F. Chang's pre-show --- never! P.F. Chang's again ever --- never!

Quiet lunch at PFC for me and my husband. The food was very good but it took forever, and the restaurant had hardly any people in it, since it was late. We ordered dessert and it took a solid 20 minutes for it to arrive, with no servers or personnel in sight the entire time to ask for status.

Last time I was here the waitress was terrible. This time the waitress and food were good.

Food was delicious and our server was great! We’ve had him several times. We sat at a table with another couple (friends of ours) in the dining room. Atmosphere was lively but nice.

Amazing food and a great place to eat before the theater

It was a good pre-show meal with a great server.