P.F. Chang’s – Birmingham

4.4
71 Reviews
$30 and under
Asian

About

P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang’s chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients.

With roots in Chinese cooking, the culinary landscape at P.F. Chang’s now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 71 people are sayingWrite a review
Overall ratings and reviews
4.4based on all time ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
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OT
OpenTable Diner
Birmingham
2 reviews
Dined on April 2, 2019
Overall5food5service5ambience5

Great experience

b
bhamfoodie
Orlando
5 reviews
Dined on March 30, 2019
Overall4food5service4ambience5

Excellent food as always - service was very good for such a busy Saturday night - we recommend this location to all
of our friends

OT
vipOpenTable Diner
Indiana
6 reviews
Dined on March 22, 2019
Overall3food5service3ambience4

Food was excellent but took an hour to be delivered to our table, very disappointed, we were starving.

P.F. Chang’s – Birmingham
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
OpenTable Diner
Birmingham
11 reviews
Dined on March 20, 2019
Overall2food4service5ambience5

We ordered appetizers and said to wait until we were through with the appetizers before you bring the entrees. They brought the entrees right away and asked to take them back. When they finally brought back the entrees we tasted the food and was not hot. Manager came and took two if the dishes and one person said don’t take mine but took it anyway. He brought out new entrees and they were ok. He compt our meal but we said not to and he did anyway. He said I just want to make it right for you.

P.F. Chang’s – Birmingham
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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H
vipHeather
Atlanta
48 reviews
Dined on March 10, 2019
Overall5food5service5ambience5

Took my daughter and her friends here for her 11th bday - it was by her request. The staff went above and beyond. Quick service, great wine for mom and the food was very good. We loved the dumplings and the chicken egg rolls.

G
vipGwen
Birmingham
23 reviews
Dined on March 8, 2019
Overall5food5service5ambience5

Food and ambiance are the best.

b
bpsaia
Birmingham
16 reviews
Dined on March 2, 2019
Overall2food4service4ambience4

They didn't have our reservation and i showed them my open table confirmation and they were rude and we had to wait until 6 to get our table and didnt have that it was my husband's bday

P.F. Chang’s – Birmingham
Responded on March 19, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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MM
MMRW
Birmingham
8 reviews
Dined on March 2, 2019
Overall1food2service1ambience2

I booked a table for my mothers birthday. We arrived at the time of our reservation and preceded to wait for another half hour before we were seated. There were people who had arrived just before me, that I was behind in line, and they were told about the wait as they had no reservations and were seated before us. Isn't the point of having a reservation so I don't have to wait and can be seated BEFORE the people who are walk-ins? When I spoke to the hostess about it, her excuse was that they had no polished silverware and therefore could not seat us.... In a very angry frustrated tone told me "we're doing the best we can" and this was said with no apology afterwards. That doesn't mean you can't seat me, let me order drinks, and perhaps get an order for appetizers in with the kitchen. It was a poor excuse and I was very angry about the situation. The only saving grace was the waiter who was very nice and funny. I spent 200$ on this trip alone but will not be back.

P.F. Chang’s – Birmingham
Responded on March 19, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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AA
AnanthA
Dallas
69 reviews
Dined on February 25, 2019
Overall4food3service4ambience4

The Singapore Chicken was just ok. Not bad, but not outstanding either.

OT
OpenTable Diner
Charleston
4 reviews
Dined on February 24, 2019
Overall5food5service5ambience5

We had a wonderful time and the food was delicious! The Walnut Honeydew Shrimp was our favorite, and it paired well with the Wok Filet Mignon and Pepper Chicken. Our little brother enjoyed his birthday dessert and the special hand written card from the restaurant employees. ❤️❤️❤️

OT
OpenTable Diner
Birmingham
1 review
Dined on February 20, 2019
Overall5food5service5ambience5

Great food and even better service!

b
vipbrunita
Birmingham
12 reviews
Dined on February 9, 2019
Overall5food5service5ambience4

The food was great as always. One complaint: they no longer hand out buzzers to notify you when your table is ready. They texted us twice, rather than calling out our name, but since I didn't have my phone with me, we waited 20 minutes before I finally inquired why the delay on our reservation. Please go back to the buzzer system!

MK
MacKenzieW
Birmingham
1 review
Dined on February 8, 2019
Overall2food4service1ambience3

We had a reservation for 6:45. When we got there at 6:50 we were told that they have us down for a reservation but they did not put us in their system. Therefore, we had to wait 40 minutes for a table when we made a reservation a week in advance. Many people that got there before us got tables faster than we did. I was very disappointed in the service and the hosts were rude. Our server was great but the greeters were terrible. I normally never write a review, but this was just terrible and irritating.

P.F. Chang’s – Birmingham
Responded on February 18, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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TM
TracyM
Birmingham
1 review
Dined on February 8, 2019
Overall3food4service3ambience5

My open table reservation was not seen by the PF Changs hostess and there was nothing she could do about it. I was not happy about that, wound up sitting at the bar. The food was delicious and the bartenders were awesome. However, what’s the point if making reservations ahead of time if they cannot be seen?

P.F. Chang’s – Birmingham
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
PD
ParadiseDweller
Tallahassee
10 reviews
Dined on February 3, 2019
Overall5food5service5ambience5

Ken was amazing!

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SP
ScottP
Atlanta
3 reviews
Dined on February 1, 2019
Overall4food4service5ambience4

Fun casual atmosphere. Great
Food!

g
gailforce
Birmingham
18 reviews
Dined on January 26, 2019
Overall3food4service3ambience3

With all the promotions, PF Chang's is very busy. The greeting was great. We didn't have to wait too long with a reservation. There was over an hour wait for people without a reservation. Interesting that there we several empty tables even with so many people waiting. The wait staff seemed overwhelmed and not attentive. They didn't care that the fish was "fishy". They didn't even clean off the table prior to our dessert. We had a ask for a box several times. Just not well done. I would not recommend - we'll find a different place for dinner.

j
jenniferm
Charleston
12 reviews
Dined on January 19, 2019
Overall5food5service5ambience5

Great meal with family

OT
OpenTable Diner
Birmingham
3 reviews
Dined on January 13, 2019
Overall5food5service5ambience5

The music was a bit too loud (heavy bass beating above our heads the entire meal). Other than that everything was exceptional. We had a wonderful experience.

OT
OpenTable Diner
Birmingham
3 reviews
Dined on January 11, 2019
Overall5food5service5ambience5

Had a reservation and was seated in 5 minutes. Waitress was super and answered all our questions. Food was delivered quickly and the Orange chicken was fantastic. Could not ask for a better meal or atmosphere!

TR
vipTRfromTtown
Atlanta
145 reviews
Dined on January 11, 2019
Overall4food4service4ambience4

Four of us got good food with good service. I like the lettuce wraps with chicken

LA
LynnA
New Orleans
5 reviews
Dined on December 31, 2018
Overall5food5service5ambience5

Great food and service! Never had a bad experience here!

SC
StaceyC
1 review
Dined on December 29, 2018
Overall5food5service5ambience5

We enjoy PF Changs. It is a great place to celebrate a birthday or other special occasion.

G
Gia2016
Orlando
1 review
Dined on December 29, 2018
Overall5food5service5ambience5

Fantastic experience and wonderful food! Our server Brandon was amazing!!!

d
dinnerdate
Atlanta
5 reviews
Dined on December 26, 2018
Overall5food5service5ambience3

Super waiter for us while dealing with a large table next to ours that was in constant need of attention....

D
vipDede
Birmingham
48 reviews
Dined on December 24, 2018
Overall5food5service5ambience5

It has been our tradition to dine here after Christmas Eve Service for some years.
We were given so much attention tonight both by our server and by management!
Delicious dinner, a special evening!
Thank you

j
jenniferm
Charleston
12 reviews
Dined on December 24, 2018
Overall3food4service3ambience3

The service from our waiter was terrific. We waited a very long time for our drinks and it was an hour from the time we ordered our food to the time it was set at the table. PF Chang’s is a holiday tradition for us. We understand that it will be crowded for the holidays. But I don’t think they were as prepared as in years past.

Our waiter did all he could do to manage. The food was good.

ST
SeasonedTravelers
Birmingham
2 reviews
Dined on December 22, 2018
Overall5food5service5ambience5

Ashley , our server was excellent--attentive and available without hovering or intruding on conversation. And we enjoyed VERY minimal wait time since we had a reservation. The noise level could be remedied. MGMT please consider doing something to address this. Thanks

TT
TTKK1
San Francisco
2 reviews
Dined on December 21, 2018
Overall5food5service4ambience5

Excellent food and great service. Love the atmosphere, has an upscale feel but very reasonable priced. Highly recommend.

JB
JanetB
Birmingham
1 review
Dined on December 19, 2018
Overall5food5service5ambience5

Love that our table was ready and our server was ready as well. We had an event to get to so I was a little concern about the timing of everything. No worries, service was quick and food came out of the kitchen fairly quickly.

OT
OpenTable Diner
1 review
Dined on December 18, 2018
Overall4food4service4ambience4

Great service!

y
yogaveillon
New Orleans
19 reviews
Dined on December 13, 2018
Overall5food5service5ambience5

It was my daughter’s birthday. We went to celebrate! We received excellent service from the time we walked in until we departed. The food was delicious! I had the tempura cauliflower for an app and the spicy eggplant for dinner. My daughter had the sea bass and the lettuce wraps and my husband got the egg drop soup. We all tried each other’s. Everything was spot on with the seasoning and temperature and not over or under cooked. This restaurant is everything I want when I go to a restaurant. Someone to treat me nice and have knowledge of the drink and food choices, cook so I don’t have to and clean up! What a treat! I wish all restaurants were run as efficiently as this PF Chang’s!!

DC
DeanC
Birmingham
2 reviews
Dined on December 13, 2018
Overall5food5service5ambience5

Great food, great service, everyone very courteous. ❤️❤️

OT
OpenTable Diner
Charleston
1 review
Dined on December 9, 2018
Overall2food2service3ambience2

Perhaps it was an off day but it didn’t seem up to the usual quality. To be fair, it was a cold day. But on a cold day, hot food is most welcome. Everything was more of a warm, especially the soup, but entrees and sides were also the same warmish level on arrival. We’re chalking it up to a one-off and hoping this isn’t a trend.

P.F. Chang’s – Birmingham
Responded on December 27, 2018

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
CE
CharlesE
Birmingham
7 reviews
Dined on December 2, 2018
Overall5food5service5ambience5

One of our favorite spots for Sunday lunch with the family. Generous servings, well prepared.

OT
OpenTable Diner
1 review
Dined on November 30, 2018
Overall5food5service5ambience5

Food was great but their Open Table Reservations did not work. We dined early so we didn’t have to wait so it wasn’t a problem.

OT
OpenTable Diner
Birmingham
1 review
Dined on November 18, 2018
Overall3food2service5ambience4

I like P.F. Chang’s but didn’t have much luck with the food this time. Tried the new tempura calamari...soggy with no flavor. I’ve never sent back food before but after trying a couple bites, we had to. Entrees came out lukewarm. We thought it prob was ready for at least 10-15 minutes before they brought it out. Besides the fact that it wasn’t hot, mines tasted good. His on the other hand was cold & again didn’t have much flavor. Service was good. Manager came & spoke to us about the calamari we sent back & our friendly waiter gave us a free chocolate dessert shooter that was good. I understand things happens so hopefully things will be better next time we give it another try.

NR
NickyR
1 review
Dined on November 17, 2018
Overall4food5service5ambience5

Great Service, Awesome Food, We loving eating here!!!

SB
StephanieB
1 review
Dined on November 13, 2018
Overall5food4service5ambience4

The manager was awesome! We had issues with food suggestions from the server but the manager fixed the problems and gave us an entree he selected based off our complaints that was perfect. He was able to tell us WHY we couldn’t have something cooked our way instead of just ‘the chef says we can’t do that’. He was very hands on with the whole expletive for us and others. He saved our experience!

OT
OpenTable Diner
Birmingham
3 reviews
Dined on November 10, 2018
Overall3food3service3ambience4

Service and food not as great as has been on prior occasions. Example- soup was late and came out same time as Appetizer

FAQs

P.F. Chang’s – Birmingham offers takeout which you can order by calling the restaurant at (205) 967-0040.

P.F. Chang’s – Birmingham is rated 4.4 stars by 71 OpenTable diners.