P.F. Chang’s – Birmingham

Great experience

Excellent food as always - service was very good for such a busy Saturday night - we recommend this location to all
of our friends

Food was excellent but took an hour to be delivered to our table, very disappointed, we were starving.

We ordered appetizers and said to wait until we were through with the appetizers before you bring the entrees. They brought the entrees right away and asked to take them back. When they finally brought back the entrees we tasted the food and was not hot. Manager came and took two if the dishes and one person said don’t take mine but took it anyway. He brought out new entrees and they were ok. He compt our meal but we said not to and he did anyway. He said I just want to make it right for you.

Took my daughter and her friends here for her 11th bday - it was by her request. The staff went above and beyond. Quick service, great wine for mom and the food was very good. We loved the dumplings and the chicken egg rolls.

Food and ambiance are the best.

They didn't have our reservation and i showed them my open table confirmation and they were rude and we had to wait until 6 to get our table and didnt have that it was my husband's bday

I booked a table for my mothers birthday. We arrived at the time of our reservation and preceded to wait for another half hour before we were seated. There were people who had arrived just before me, that I was behind in line, and they were told about the wait as they had no reservations and were seated before us. Isn't the point of having a reservation so I don't have to wait and can be seated BEFORE the people who are walk-ins? When I spoke to the hostess about it, her excuse was that they had no polished silverware and therefore could not seat us.... In a very angry frustrated tone told me "we're doing the best we can" and this was said with no apology afterwards. That doesn't mean you can't seat me, let me order drinks, and perhaps get an order for appetizers in with the kitchen. It was a poor excuse and I was very angry about the situation. The only saving grace was the waiter who was very nice and funny. I spent 200$ on this trip alone but will not be back.

The Singapore Chicken was just ok. Not bad, but not outstanding either.

We had a wonderful time and the food was delicious! The Walnut Honeydew Shrimp was our favorite, and it paired well with the Wok Filet Mignon and Pepper Chicken. Our little brother enjoyed his birthday dessert and the special hand written card from the restaurant employees. ❤️❤️❤️

Great food and even better service!

The food was great as always. One complaint: they no longer hand out buzzers to notify you when your table is ready. They texted us twice, rather than calling out our name, but since I didn't have my phone with me, we waited 20 minutes before I finally inquired why the delay on our reservation. Please go back to the buzzer system!

We had a reservation for 6:45. When we got there at 6:50 we were told that they have us down for a reservation but they did not put us in their system. Therefore, we had to wait 40 minutes for a table when we made a reservation a week in advance. Many people that got there before us got tables faster than we did. I was very disappointed in the service and the hosts were rude. Our server was great but the greeters were terrible. I normally never write a review, but this was just terrible and irritating.

My open table reservation was not seen by the PF Changs hostess and there was nothing she could do about it. I was not happy about that, wound up sitting at the bar. The food was delicious and the bartenders were awesome. However, what’s the point if making reservations ahead of time if they cannot be seen?

Ken was amazing!

Fun casual atmosphere. Great
Food!

With all the promotions, PF Chang's is very busy. The greeting was great. We didn't have to wait too long with a reservation. There was over an hour wait for people without a reservation. Interesting that there we several empty tables even with so many people waiting. The wait staff seemed overwhelmed and not attentive. They didn't care that the fish was "fishy". They didn't even clean off the table prior to our dessert. We had a ask for a box several times. Just not well done. I would not recommend - we'll find a different place for dinner.

Great meal with family

The music was a bit too loud (heavy bass beating above our heads the entire meal). Other than that everything was exceptional. We had a wonderful experience.

Had a reservation and was seated in 5 minutes. Waitress was super and answered all our questions. Food was delivered quickly and the Orange chicken was fantastic. Could not ask for a better meal or atmosphere!

Four of us got good food with good service. I like the lettuce wraps with chicken

Great food and service! Never had a bad experience here!

We enjoy PF Changs. It is a great place to celebrate a birthday or other special occasion.

Fantastic experience and wonderful food! Our server Brandon was amazing!!!

Super waiter for us while dealing with a large table next to ours that was in constant need of attention....

It has been our tradition to dine here after Christmas Eve Service for some years.
We were given so much attention tonight both by our server and by management!
Delicious dinner, a special evening!
Thank you

The service from our waiter was terrific. We waited a very long time for our drinks and it was an hour from the time we ordered our food to the time it was set at the table. PF Chang’s is a holiday tradition for us. We understand that it will be crowded for the holidays. But I don’t think they were as prepared as in years past.

Our waiter did all he could do to manage. The food was good.

Ashley , our server was excellent--attentive and available without hovering or intruding on conversation. And we enjoyed VERY minimal wait time since we had a reservation. The noise level could be remedied. MGMT please consider doing something to address this. Thanks

Excellent food and great service. Love the atmosphere, has an upscale feel but very reasonable priced. Highly recommend.

Love that our table was ready and our server was ready as well. We had an event to get to so I was a little concern about the timing of everything. No worries, service was quick and food came out of the kitchen fairly quickly.

Great service!

It was my daughter’s birthday. We went to celebrate! We received excellent service from the time we walked in until we departed. The food was delicious! I had the tempura cauliflower for an app and the spicy eggplant for dinner. My daughter had the sea bass and the lettuce wraps and my husband got the egg drop soup. We all tried each other’s. Everything was spot on with the seasoning and temperature and not over or under cooked. This restaurant is everything I want when I go to a restaurant. Someone to treat me nice and have knowledge of the drink and food choices, cook so I don’t have to and clean up! What a treat! I wish all restaurants were run as efficiently as this PF Chang’s!!

Great food, great service, everyone very courteous. ❤️❤️

Perhaps it was an off day but it didn’t seem up to the usual quality. To be fair, it was a cold day. But on a cold day, hot food is most welcome. Everything was more of a warm, especially the soup, but entrees and sides were also the same warmish level on arrival. We’re chalking it up to a one-off and hoping this isn’t a trend.

One of our favorite spots for Sunday lunch with the family. Generous servings, well prepared.

Food was great but their Open Table Reservations did not work. We dined early so we didn’t have to wait so it wasn’t a problem.

I like P.F. Chang’s but didn’t have much luck with the food this time. Tried the new tempura calamari...soggy with no flavor. I’ve never sent back food before but after trying a couple bites, we had to. Entrees came out lukewarm. We thought it prob was ready for at least 10-15 minutes before they brought it out. Besides the fact that it wasn’t hot, mines tasted good. His on the other hand was cold & again didn’t have much flavor. Service was good. Manager came & spoke to us about the calamari we sent back & our friendly waiter gave us a free chocolate dessert shooter that was good. I understand things happens so hopefully things will be better next time we give it another try.

Great Service, Awesome Food, We loving eating here!!!

The manager was awesome! We had issues with food suggestions from the server but the manager fixed the problems and gave us an entree he selected based off our complaints that was perfect. He was able to tell us WHY we couldn’t have something cooked our way instead of just ‘the chef says we can’t do that’. He was very hands on with the whole expletive for us and others. He saved our experience!

Service and food not as great as has been on prior occasions. Example- soup was late and came out same time as Appetizer