P.F. Chang's - Austin

4.3
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39 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 39 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.2
ambience
4.1
value
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100% of people would recommend it to a friend
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A
London
40 reviews
Dined on September 29, 2019
Overall 3food 3service 1ambience 4

My simple order didn't arrive for 30mins. Then it was delivered to a different table who arrived 20mins after me who started eating it. When I queried this they hurried back and brought me something nearly cold which presumably had been sitting in the kitchen for a while. Nothing taken out of my bill (bizzarelly the couple who got my plate did as an apology).
Won't be back.

MW
1 review
Dined on September 28, 2019
Overall 4food 2service 4ambience 4

Shrimp lo mein was good; shrimp pad thai not so.
Left credit card--when I called the next day they had it for me.
Service was good.

D
London
120 reviews
Dined on September 22, 2019
Overall 4food 4service 4ambience 4

Just too much food! Honestly, the food was great, service too, but we hate waste.

DS
San Francisco
22 reviews
Dined on September 14, 2019
Overall 4food 4service 5ambience 5

Our server was awesome. Wish I could remember her name. Food is consistent as it’s been for over a decade. Worries about how few people were there but we were on the early side.

OT
Austin
1 review
Dined on September 1, 2019
Overall 3food 3service 2ambience 2

Service slow & prioritized online orders over seated customers

P.F. Chang's - Austin
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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B
Dallas
1 review
Dined on August 23, 2019
Overall 5food 4service 5ambience 4

Herschel was the best waiter we have ever had!

NY
Austin
4 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

We were a party of 6. Food was great. Server was attentive. I was surprise the Friday lunch crowd wasn't bigger. Better for us......

OT
Austin
8 reviews
Dined on August 3, 2019
Overall 1food 1service 4ambience 2

Pretty poor experience mainly because of the food. We were unaware that most of our dinner, which included no fish items, contained sea food components. Most of our dinner had to be re-ordered after the first dishes arrived. We didn’t appreciate the eye roll from the chef that visited with us about our food allergy. Portion sizes were very small for family-style eating. Staff overall though was good. Our waiter did a good job taking care of us. Probably won’t be back for a while. There are better-tasing Chinese food restaurants in town that are better value.

P.F. Chang's - Austin
Responded on August 7, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Houston
1 review
Dined on June 15, 2019
Overall 1food 1service 1ambience 1

The manager made thins right after all

L
Austin
3 reviews
Dined on May 17, 2019
Overall 1food 1service 1ambience 1

After not being acknowledged for 15 minutes and being told they were short on service (halfnrestirant was empty), we walked out and ate elsewhere. Not coming back here.

P.F. Chang's - Austin
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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SS
Los Angeles
2 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Great family meal and restaurant. Service was great. Looks like a great place for pre- Prom dinners also, great to see all the Young Adults all decked out!

C
Austin
10 reviews
Dined on April 21, 2019
Overall 4food 4service 4ambience 4

It was our first time, we went there for an early dinner, we got a nice table, quiet corner, nice service.
I was only expecting a bit more on the food side, but don't be wrong it was good and we'll be back.
Cocktails were good too, glad they've multiple choices without alcohol for kiddos too !
Only strange thing, we didn't got exactly what we ordered, nothing crazy but like we ordered two spring rolls and got 4 and have been charged for 4, small detail, but I'm taking care of this kind of details.

OT
Los Angeles
2 reviews
Dined on April 20, 2019
Overall 2food 2service 3ambience 1

We typically enjoy P.F. Chang’s dinner menu and frequent the north location often. I was disappointed when we noticed about 1/3 of the tables hadn’t been bussed properly, leaving dirty dishes and glassware on the tables for extended amount of time. The entrees were not up to standard and when we presented dissatisfaction, the manager never even came to our table. They simply removed our fried rice from our bill. I just really expected more of a higher standard of service to be met.

P.F. Chang's - Austin
Responded on April 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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F
Amarillo
7 reviews
Dined on April 16, 2019
Overall 4food 4service 5ambience 3

Service great despite crowd.

AN
Austin
7 reviews
Dined on April 6, 2019
Overall 4food 3service 3ambience 4

I have always loved PF Changs. Love the menu. The food has always been impeccably prepared and unwaveringly consistent. This time some of my favorite “go to” dishes were not up to standard. The Crispy (tempura) Green Beans which are usually light and crisp were greasy and all clumped together. The Ma Po Tofu also was greasy instead of the tofu being plump and light then coated with the sauce. They no longer make the 3 component custom sauce at the table to ur liking. I made the comment “I wonder if there are new owners?” Later Googled and found that it did in fact change ownership. I’m sad to lose one of my all time favorites. Still a great menu and some of the dishes were still good, but it isn’t the PF Chang’s I used to know. 😕

JB
Las Vegas
2 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 4

Overall good. Centrally located. Valet parking does well.

OT
Houston
1 review
Dined on February 16, 2019
Overall 3food 3service 2ambience 4

Unfortunately we had to ask several times for one item. One person at our table waited 15 minutes for the sauce for her dish. The waiter only brought out one bowl of rice for 10 people, and this was after we told him we were waiting in rice.

TV
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

Amazing server Stephanie I highly suggest her
Girlfriend has peanut allergies and they provides us with food compatible for her allergy answering any and all questions
Great time

OT
1 review
Dined on February 10, 2019
Overall 3food 2service 2ambience 3

Despite being a slow night, wait staff only came by infrequently. Took a long time to deliver our drink order from the bar. Buddha's Delight and Fried Rice were flavorless. Crispy Honey Shrimp was dry. Ordered ice cream for the kids and it came with a dirty spoon. Disappointed as P.F. Chang's used to be much better. Now it is just over-priced, poorly made dishes at a below average chain restaurant.

BH
San Diego
12 reviews
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Amazing service! Delicious food and cocktails!

MM
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Great food, always accommodates when needed, thanks!

DS
1 review
Dined on January 4, 2019
Overall 3food 3service 4ambience 4

The beef dish was chewy, had to send back. The lettuce wraps was poorly displayed with lettuce that looked old and small. This was a first time for one of the diners and he was not that impressed.

OT
San Francisco
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Delicious food as always. I will come back for more

EF
Austin
4 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

We recently celebrated the holidays with a night on the town with a group of friends. We started with dinner at PF Chang's One couple had never been to PF Chang's, and had some doubts about our choice of restaurants. They left with a vow that they will be back!
Everything was great, the Open Table reservation, quick attention at the reception area, the service, and especially the food. It took some explaining the concept of sharing entrees but the newbies quickly caught on when the food was served.

Overall it exceeded expectations for an enjoyable start to a great evening.

S
Houston
2 reviews
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

We ate there after a UT basketball game when we were having trouble deciding where to go.....and we were not disappointed! Everything hit the spot. Egg drop soup was the bomb! And we enjoyed eating family style and trying a few different dishes.

Good job PF Chang’s!

M
N. Ireland
18 reviews
Dined on December 22, 2018
Overall 4food 4service 5ambience 4

Great food and service from Devon.

OT
Charlotte
1 review
Dined on December 20, 2018
Overall 4food 4service 4ambience 4

My husband loves to come here for his birthday.

OT
1 review
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

We celebrated our anniversary and were given a complimentary dessert and a card signed by the staff.

OT
Austin
4 reviews
Dined on December 17, 2018
Overall 5food 5service 5ambience 5

Great food

OT
New Orleans
9 reviews
Dined on December 15, 2018
Overall 4food 4service 4ambience 5

Family dinner for a volleyball tournament. Service was good but it was a little slow. Atmosphere was very nice.

OT
1 review
Dined on December 10, 2018
Overall 3food 3service 2ambience 3

Birthday dinner

JE
Austin
20 reviews
Dined on December 5, 2018
Overall 5food 5service 5ambience 5

Like always great service and excellent food.

PV
Austin
1 review
Dined on November 15, 2018
Overall 4food 4service 3ambience 4

Food was delicious, however the lunch menu seems to have been shorten than what was offered before. Overall everyone pleased what they ordered.

OT
Phoenix
4 reviews
Dined on November 2, 2018
Overall 2food 4service 2ambience 3

The hostess was extremely rude! I normally never comment on it but it was extreme!!

WA
San Francisco
1 review
Dined on October 28, 2018
Overall 3food 4service 5ambience 3

Food was very good. Service was excellent. For the price, portions are small. $10 for parking will keep me from returning.

JW
Orange County
8 reviews
Dined on October 27, 2018
Overall 5food 5service 5ambience 5

The manager TJ was very nice. Service and food was very good.

P.F. Chang's - Austin
Responded on October 30, 2018

Thanks! We’ll share this with our team! Hope to see you soon!

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OT
Greensboro
2 reviews
Dined on October 2, 2018
Overall 5food 5service 5ambience 5

Never disappoints!

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SM
Houston
2 reviews
Dined on September 29, 2018
Overall 3food 3service 2ambience 3

Server was slow but very very nice. Food was not as good as menu price would indicate.

MA
Austin
3 reviews
Dined on September 22, 2018
Overall 5food 4service 5ambience 5

Great service. Nice atmosphere. Food was good. Portions are a little small.