P.F. Chang's - Augusta

3.9
icon/ic_reviewCreated with Sketch.
43 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 43 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
100% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
Atlanta
8 reviews
Dined 6 days ago
Overall 4food 4service 3ambience 4

Very slow service for seating at a table.

P.F. Chang's - Augusta
Responded 3 days ago

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
n
Toronto
1 review
Dined on September 3, 2019
Overall 4food 4service 5ambience 5

Delicious food! Be sure to check how spicy food is, some dishes have some heat!

LJ
Charleston
3 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

The last visit left me a little skeptical about trying again but I am happy I did. The good was delicious and customer service excellent!

H
Atlanta
77 reviews
Dined on July 3, 2019
Overall 3food 3service 3ambience 3

consistently good... not a lot of quality Chinese options in Augusta... so we will be back.

OT
Raleigh
2 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 4

First time to visit a P. F. Chang's and it was a great meal. Our server, Joe was awesome! One in our party has Celiac disease and cant eat any gluten. Joe gave him a gluten free menu and alerted the kitchen to be prepared to fix a GF meal. He was knowledgeable about the menu and gave good recommendations. All the food was delicious and we would definitely return

r
Orlando
2 reviews
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

Awesome experience! Service was great, food was awesome. I was excited to see a happy hour offering :)

B
Raleigh
13 reviews
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

We always eat here at least once on our visits to Augusta great food and service

JD
Atlanta
3 reviews
Dined on June 16, 2019
Overall 1food 3service 1ambience 2

Service is poor.

OT
New York Area
36 reviews
Dined on June 2, 2019
Overall 2food 2service 1ambience 3

Service was rushed and disappointing. Food wasn’t prepared with care. Not in any way on par with any of the myriad other PF Changs in which I’ve dined happily.

P.F. Chang's - Augusta
Responded on June 3, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
LJ
Charleston
4 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

David was such a pleasure. The food was delicious and the boba tea was very good.

LK
Atlanta
8 reviews
Dined on May 12, 2019
Overall 3food 3service 3ambience 3

It was Mother’s Day, so granted, things are more hectic than usual. The food came out after an hour. The waitress had little personality and kept forgetting who has ordered which dish and drink. It was loud, but that is typical. I mean it’s P.F. Chang’s, not some local chef. However, I have been prior to this time, and I can say it is better when not on a busy holiday.

S
Atlanta
15 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

We made the reservation at PF Chang to celebrate Mother’s Day. We arrived a few minutes early and were seated in less than five minutes. The restaurant was jammed but our server was great. It took a little longer than usual but that’s not unusual with the crowd they had.

H
Atlanta
77 reviews
Dined on May 12, 2019
Overall 3food 3service 3ambience 3

Best Chinese food I know of in Augusta, but expensive for what you get.

OT
Atlanta
1 review
Dined on May 11, 2019
Overall 4food 4service 4ambience 4

Pre-Mother’s Day Dinner

F
Atlanta
7 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Our server Brittany was excellent. The best we have had from PF Chang’s

NB
Raleigh
2 reviews
Dined on April 19, 2019
Overall 3food 3service 4ambience 3

Food order was wrong and kitchen was slow

CH
Vancouver
4 reviews
Dined on April 14, 2019
Overall 4food 5service 3ambience 4

Always enjoy PF’s. Always good food and great value

A
San Francisco
10 reviews
Dined on April 10, 2019
Overall 5food 5service 5ambience 5

We were in Augusta for The Masters, tired from the long day, wanted really good food in a casual atmosphere...PERFECT!!!

i
Miami
17 reviews
Dined on April 9, 2019
Overall 3food 3service 3ambience 3

Terrible and rude hostess. Otherwise good service and food.

JS
Atlanta
1 review
Dined on April 7, 2019
Overall 1food 1service 1ambience 1

I have been to this location many times but this time the experience was not good. We had reservations and someone checked our group in and then we waited for 20 minutes and no one ever returned to seat us. We had to leave and find something else to eat. Not happy

P.F. Chang's - Augusta
Responded on April 19, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
Atlanta
1 review
Dined on March 16, 2019
Overall 1food 2service 1ambience 2

Hostess did not recognize Open Table reservation.
Broader line rude.
Server gave everything table her resume and confused us with a couple she had previously served and had trouble with.
Entrees did not come out together. Presentation and taste not up to usual standard.

P.F. Chang's - Augusta
Responded on April 9, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
Z
Atlanta
20 reviews
Dined on March 15, 2019
Overall 4food 4service 3ambience 3

Some of the servers could use a little training. I'm sure corp had steps of service that are supposed to be followed and as of the past few months, I don't see that anywhere but the bar. The servers are friendly but could use a little polishing.

OT
San Salvador
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

We always have a great time there.

B
Raleigh
13 reviews
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

Wife’s birthgay

LJ
Charleston
4 reviews
Dined on March 3, 2019
Overall 3food 3service 3ambience 4

I was a little disappointed this time. This was my second visit and the first was so wonderful. Everything was different. The food was not as good but tolerable and the service was ok. It was nothing to rave about.

OT
Charleston
2 reviews
Dined on February 23, 2019
Overall 1food 2service 1ambience 5

Too much to type

P.F. Chang's - Augusta
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
Atlanta
1 review
Dined on February 14, 2019
Overall 1food 5service 1ambience 5

I made a reservation almost a week in advance. I received several emails regarding the reservation from open table. When we arrived at the resturant, they said they did not have a reservation for us. I showed fhem the open table email reservation and they said there must have been an error and said they would seat us as soon as possible. Almost and hour and a half of patiently waiting, they never called us. We kept asking and they continued to tell us they were working on seating us. We eventually had our valentines day dinner at the bar.

P.F. Chang's - Augusta
Responded on February 18, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
GI
Atlanta
5 reviews
Dined on February 14, 2019
Overall 3food 3service 3ambience 3

We were a bit disappointed to wait for 15 minutes to be seated. Of course, it was valentine’s day, but several folks were seated before us. The drinks were a sub par. The Manhattan was not made according to instruction.

P.F. Chang's - Augusta
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
Atlanta
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 4

Great Service, excellent food. The lighting was poor, could barely read the menu, but romantic for V-day.

H
Atlanta
77 reviews
Dined on February 2, 2019
Overall 3food 4service 3ambience 3

It’s the only quality Chinese food you could get in town. It is overpriced, but the food is good.

AS
Atlanta
5 reviews
Dined on January 26, 2019
Overall 2food 2service 2ambience 3

Unfortunately the food wasn’t as good as it normally is and they appeared severely understaffed

P.F. Chang's - Augusta
Responded on January 29, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
MG
Phoenix
1 review
Dined on January 25, 2019
Overall 1food 5service 5ambience 2

Arrived 20 minutes before my reservation and was not sat till 40 minutes later!! Host stand very disorganized... Many people walking in and host were telling them it would be a 45 minute wait, many people walked out. When we did get seated we we're surprised that the dining room was half full?? During our meal there was 18-20 tables the whole time with the lobby full of people waiting for a table?? Carrie our server fid a great job taking care of us and the food was good. There was a problem with the bill, but Carrie got that fixed... The whole time we sat at our table there was a service tray on a tray stand with dirty plates right in front of us... The whole time we were there??? The joke at our table was I was going to pick it up and take it to the kitchen!! Love PFC... Will not go back to this one...
Thanks

P.F. Chang's - Augusta
Responded on February 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
El Paso
2 reviews
Dined on January 3, 2019
Overall 5food 4service 5ambience 4

Better service than prior visits

OT
1 review
Dined on January 2, 2019
Overall 5food 5service 5ambience 5

We had a large group, 11, plus a baby. Our server, Carrie, was very friendly and was very good with our children. Our food was very good, and we enjoyed our experience.

OT
Atlanta
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Arrived a littler early for reservation was disappointed that the hostess sat walk ins before us even though we were early. The two hostesses almost made me leave. Thankfully our server was amazing. Food was great. Just a suggestion if someone arrives early for a reservation try seating them before a walk in and have your hostess be a little more courteous.

LJ
Charleston
4 reviews
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

The restaurant wad very relaxing and the service was good. The food was delicious and portions big enough to share.

JH
Miami
2 reviews
Dined on December 14, 2018
Overall 5food 5service 5ambience 4

Excellent service!

Report
J
Washington DC
8 reviews
Dined on December 11, 2018
Overall 4food 4service 5ambience 4

Walking in I was nervous. The manager came up to the hostess stand and didn’t even acknowledge us or make eye contact. However once we were finally seated, Will and his trainee, were absolutely phenomenal. He more than made up for our lack luster welcome. Food was delicious, drinks were awesome. Best part of the night was Will’s personality and attentiveness.

OT
San Salvador
2 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

This is our Favorite Dining spot. We always have a great time here. The food is Great. We love the deals and trying new dishes. Not to mention the servers we always try to remember names to get the same person. Well we never get that person but everyone gives the same Great Service.

H
Atlanta
12 reviews
Dined on November 23, 2018
Overall 2food 2service 3ambience 3

The food has gotten worse since the last time I ate their, the egg rolls, dumplings, and lettuce wrap stuffing was un-chewable, like twigs or something. Also, I used to love their fried rice, but it was so greasy, I had to blot it off..... so don't recommend the place.

1
2