P.F. Chang's - Atlanta - Cumberland

3.8
109 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 109 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.0
food
3.7
service
3.9
ambience
3.8
value
Noise · Moderate
78% of people would recommend it to a friend
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OT
OpenTable Diner
Atlanta
1 review
Dined on November 14, 2020
Overall1food1service1ambience2

We don't get to PF Changs very often, as a family of 5 gets too pricey, but we've always valued it as higher end Chinese food and visited there for birthdays and special occasions; knowing we would have to drop $250 ish on a single dinner outing. We've always enjoyed our past visits, but last night was the worst and changed our view entirely. Long wait, poor service, cold food that came out at 3 different times, when half our party finished with food. Hair in soup, cold uncooked veggies topped chicken, fried rice mushy and tasteless and Korean steak was fatty and terrible! Stick to chinese! Drink price doubled due to a peach puree requested, salmon fishy and undercooked. Waited 25 min to pay and server never came back with our cash change, and assumed his tip. Had to track someone else down to pay first, and ask of he got money at all. It was a terrible experience. Don't waste your time or money! Only half full of patrons and plenty of staff. No excuse except poor management! Frozen PF Chang for at grocery store tastes better and would cost $32 vs $240 we paid for 5!

S
Sherylc
Atlanta
2 reviews
Dined on November 14, 2020
Overall3food4service4ambience3

The hosts can’t keep up with the reservations. They forget who checked in and leave people waiting 30 mins after their reservation time. This has happened to use once before.

PH
vipPhilH
Atlanta
11 reviews
Dined on November 14, 2020
Overall3food4service4ambience3

The reservation system needs help. There was 40 minute delay from our reservation until we were sat. We were not alone with the delay/

OT
OpenTable Diner
Phoenix
1 review
Dined on November 14, 2020
Overall4food4service4ambience4

P F Changs is one of our go to restaurant when we want a nice quick meal. The food is always good and the service is excellent

FF
vipFlemingsFan1
Atlanta
29 reviews
Dined on October 30, 2020
Overall5food4service5ambience5

I made a reservation and was taking to the table promptly . Server was friendly and attentive . The food was good but could have been warmer but overall a positive experience

KS
KevinS
Atlanta
2 reviews
Dined on October 25, 2020
Overall5food4service4ambience5

food was very good. great place to dine and have good conversation

g
gourmetfriend
Atlanta
13 reviews
Dined on October 12, 2020
Overall1food1service1ambience2

This chain is a family favorite for us. 1st time at this location.
2 of the fried shrimp dishes were soggy. Another order of chicken had the sauce missing. We had to walk up twice to a waiter to get it.
The staff from the moment of check in was rude. Obviously, they had an attitude to our Open Table reservations. Will never return

OT
vipOpenTable Diner
Atlanta
2 reviews
Dined on September 12, 2020
Overall1food3service1ambience3

Even though we made a reservation for 2, when we arrived they told us they were just too busy and wouldn’t have a table available. We ended up swiping a couple of seats at the bar. Terrible service and we will never return there.

OT
OpenTable Diner
Atlanta
2 reviews
Dined on August 15, 2020
Overall1food3service1ambience1

Horrible experience! We will not be back, ever. It started with our reservation not being found. We then had to wait 20 minutes for all of the empty tables to be bussed (no idea how long those guests had been gone, but it was before we arrived).
Our server took 20 minutes to come to our table, our food took another 45. We waited for the check for 20 minutes.
Crazy thing is the people that were sat beside us had perfect service! Drinks, apps and anything they needed in the first 10 minutes (same server).This was while we were waiting on our check.
The restaurant industry has lost all good servers and this place is a prime example of this. Save your money and go elsewhere.

JE
vipJamesE
Atlanta
38 reviews
Dined on August 14, 2020
Overall3food4service1ambience3

We had a reservation and waited almost 30 minutes beyond that time for a table. I’m addition other patrons who came in after us with no reservations were seated before us. This is the last time I will go to this location

OT
vipOpenTable Diner
Atlanta
2 reviews
Dined on August 14, 2020
Overall3food2service2ambience5

75th Birthday!

LM
LediaM
Atlanta
4 reviews
Dined on August 8, 2020
Overall3food3service4ambience3

Even with a reservation, we waited 30+ minutes. The food was good.

EH
EleashaH
1 review
Dined on July 11, 2020
Overall5food5service5ambience2

Only waited a few mins to be seated. Our server was great. Only complaint is there were a lot of to go orders and the pick up line ran down the isle of where were seated. Not comfortable. Our mask had come off to eat but then people
Standing 10 feet away wasn’t comfortable. They need a better process for that. Granted the seated arrangement were very spacious and the menus were trashed after we used to them. Great food and service though.

SS
SadSalmon
Atlanta
10 reviews
Dined on July 1, 2020
Overall5food5service5ambience5

Just getting a bite for dinner at the bar. Bartenders provided good customer service. Food was delicious.

G
vipGinger
Atlanta
51 reviews
Dined on June 17, 2020
Overall5food5service2ambience3

Birthday dinner

OT
OpenTable Diner
Atlanta
1 review
Dined on June 13, 2020
Overall1food1service1ambience2

Did not honor my reservation.. Food came out wrong..then cold..then wrong again

OT
OpenTable Diner
Tampa
1 review
Dined on March 7, 2020
Overall1food5service1ambience4

We spent almost 3 hours here because the food took forever to come out. The server was great but manager and bartender were not. The hostess working the front did it seem to care about or understand customer service. The food when we finally got it was greasy and good but way too long to have to wait on food and drinks. Will not return here ever again.

P.F. Chang's - Atlanta - Cumberland
Responded on March 17, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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O
vipOktoberfest
Chicago
427 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

6:30pm reservations seated promptly. Convenient location short commute from the hotel. Good food & service.

KW
KarenW
Atlanta
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

PF Chang’s provide gluten free options and are happy to leave out other ingredients that a person may be sensitive to. Thank you PF Chang’s for enabling people with food issues to enjoy your cuisine!

M
vipMike
Atlanta
14 reviews
Dined on January 22, 2020
Overall1food1service1ambience5

Good evening

First off let me say we love P.F. Chang’s and have enjoyed every other visit but first time at this particular location. WISH I had better news about our visit started off waiting in lobby for about 10 minutes before seeing any staff. Finally we were met by the manager and he told us that the menu had a few new items we might like to try and seated us. We were waited on about 10 minutes later buy a clearly annoyed waiter and placed our drink orders. Almost 20 minutes later goodbye no drinks and a new waiter comes over telling us that the other waiter has left and offers to take our drink order. We inform him we had already placed an order for drinks and we went ahead and added some appetizers at that time. About 10 minutes later once he figured out what happened to our drink order he delivered them promptly. Not sure what the drinks were but what we ordered didn’t seem too complicated they were supposed to be a diet cove with vodka and a tanqueray and tonic...pics below. Notice they were about 3/4 full. The new waiter was even confused by this and he apologized and tried to make amends. Just then one of the two appetizers came out at this point we decided to cut our losses and eat somewhere else after spending about one hour to receive two basic drinks and one appetizer. Terrible terrible customer service EXCEPT for the second waiter who apologized offered to find the manager and even tried to box up appetizers for free. We declined and thanked him sincerely.

E
Earlylunch
Atlanta
5 reviews
Dined on January 11, 2020
Overall4food5service3ambience5

Not bad, except for a rude hostess.

P.F. Chang's - Atlanta - Cumberland
Responded on January 18, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
1 review
Dined on December 30, 2019
Overall2food2service2ambience3

1st - the service was very poor, we had our table full of plates. The waitress never removed and they kept passing our table. We had to ask for refills. We had to ask them to remove the excess plates that were on the table.
2nd - the food was sub-par. The separate servings were delivered sporadically not together. So, we weren’t able to eat as group.

So with that, I’m totally disappointed with the service and the food preparation and delivery.

Thank you.

P.F. Chang's - Atlanta - Cumberland
Responded on January 6, 2020

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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l
viplovefood
Atlanta
7 reviews
Dined on December 29, 2019
Overall5food5service5ambience4

Our waitress was outstanding. We had a large group and she handled it beautifully

P.F. Chang's - Atlanta - Cumberland
Responded on January 6, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
OpenTable Diner
Atlanta
1 review
Dined on December 19, 2019
Overall3food4service5ambience3

They gave away our reservation through open table. Had to wait an extra 30 minutes with my 9 person group, but the manager redeemed it by seating us in the overflow section.

LV
LoVeNyC
Las Vegas
4 reviews
Dined on December 1, 2019
Overall4food3service3ambience3

The food was not exceptional. I got the Mongolian beef “potstickers “which were not potstickers at all. The dough was very thick and I didn’t like it. They are now doing a thing where you would literally have to check yourself out. They put a little device on your table and you have to do everything. Slide your credit card, etc. I tipped less because of it so I’m sure the servers aren’t too happy about it either.

LE
LizE
Atlanta
8 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

Great for a casual get together

OT
OpenTable Diner
Atlanta
1 review
Dined on November 20, 2019
Overall5food5service5ambience5

Great service

OT
vipOpenTable Diner
Atlanta
6 reviews
Dined on November 18, 2019
Overall5food5service5ambience5

Erin was so nice and informative. She learned it was our first time and reviewed the menu and desserts with us. She made recommendations and showed us the specials and the food was so good!

P.F. Chang's - Atlanta - Cumberland
Responded on November 25, 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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H
vipHermanv
Atlanta
1 review
Dined on November 8, 2019
Overall1food2service2ambience1

Lackluster in everything

OT
OpenTable Diner
Atlanta
9 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

Went to PF Changs for lunch and decided to schedule via Open Table since I didn't know if it would be crowded or not. I arrived right at 11:30am with no wait. The hostess was polite and ready to seat me.
Waiter came by immediately for introductions and took the drink order. He explained the menu items where questions arose and took my rewards number to obtain points.
Service was perfect for the occasion and the California Roll I had was very tasty. If you eat breakfast from 7-9am, you might be okay with just a California Roll by itself...I was.

H
vipHoney
Atlanta
24 reviews
Dined on October 28, 2019
Overall5food5service5ambience5

Had a great time. Socially distancing was followed. I felt safe to have a meal without being out at risk. Food was delicious and service was fast, accurate and friendly.

S
Sherylc
Atlanta
3 reviews
Dined on October 19, 2019
Overall3food3service3ambience2

The service was slow. The kitchen seemed backed up and the host kept over seating our server. He was running around.

P.F. Chang's - Atlanta - Cumberland
Responded on October 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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D
David
Atlanta
15 reviews
Dined on October 18, 2019
Overall4food5service4ambience4

Food was good but was surprised by $3 surcharge for fried rice. Most restaurants offer white, brown and fried rice included with the cost of the entree.

OT
OpenTable Diner
1 review
Dined on October 12, 2019
Overall1food1service1ambience3

Food was disgusting and has declined

P.F. Chang's - Atlanta - Cumberland
Responded on October 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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k
kennethj
Los Angeles
3 reviews
Dined on September 21, 2019
Overall1food4service1ambience3

Service was horrible. Hard to eat when your thirsty. Just because you show up to work doesn't mean you automatically get a tip. Lucky I gave you $5.

P.F. Chang's - Atlanta - Cumberland
Responded on September 27, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
Atlanta
1 review
Dined on September 20, 2019
Overall5food5service5ambience4

Had a double date and it was awesome

D
vipDebbie
Atlanta
7 reviews
Dined on September 14, 2019
Overall4food4service3ambience4

Great place for gluten free Chinese. The kitchen prepares gluten free food in a separate area.

P.F. Chang's - Atlanta - Cumberland
Responded on September 17, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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A
vipAtlanta
Atlanta
9 reviews
Dined on September 13, 2019
Overall5food5service4ambience5

Colleague and I ate here for lunch. Good service and great food.

P.F. Chang's - Atlanta - Cumberland
Responded on September 17, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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G
vipGigi
Birmingham
50 reviews
Dined on September 8, 2019
Overall4food4service5ambience4

Converged with other family for a Braves game. Before leaving stopped in for an early lunch. Great experience. Diverse dietary requirements with our group - two vegans, a vegetarian and one who cannot tolerate onions. Every one was accommodated with tasty food and prompt service. Eric, our server took care of our diverse group with skill and grace. Highly recommend.

P.F. Chang's - Atlanta - Cumberland
Responded on September 17, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Atlanta
8 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

Celebrated my good friend's bday at the Cumberland location. Everything was great. Or server James was amazingly attentive.

P.F. Chang's - Atlanta - Cumberland
Responded on August 30, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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FAQs

You can order delivery directly from P.F. Chang's - Atlanta - Cumberland using the Order Online button. P.F. Chang's - Atlanta - Cumberland also offers takeout which you can order by calling the restaurant at (770) 803-5800.

P.F. Chang's - Atlanta - Cumberland is rated 3.8 stars by 109 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.