P.F. Chang's Asian Table
Addictive Pan-Asian cuisine, speciality and barrel-aged cocktails, freshly made desserts from our pastry bar and more.
Please note we offer homemade cakes for all occasions available upon request, for more details or to order a cake please call the restaurant on 01923 555161.
We do not accept OpenTable dining cheques.
I’ve been here a lot of times already and normally the service is fair. But last night the service was really bad. We had to wait 45mins for our food to arrive
This was the third visit , but unfortunately the service was apauling. Had booked dinner for my husbands birthday . First of all the waiters bought out one of the main course, when we said we still eating for starters he's got annoyed. He then bought it again an we was still waiting for our starters. When our starters did finally arrive, it was 1 starters and next one after 15mins, so all our dishes arrived one by one leaving 10- min wait between each. And to make it even more embarrassing, the last meal to arrive was one of our starters after we had our main.
No apology or even any acknowledgment of this from a my members. Doubt we will be returning
Not really a review but I feel the restaurant is accepting and showing availability when clearly on arrival there aren't available tables. (chaotic for the lone receptionist!)
We did wait around 20 minutes and in that time the guests waiting before us weren't exactly moving and more guests arriving were also waiting with us, so we cut our losses and ate elsewhere. They were nice enough to report us a no show! :)
This has happened to my guest previously here but we thought we'd try one more time. We won't try a 3rd time.
Mains came out, all finished then the rice followed. Timing could be better.
This is my 5th time at PF Chang and this time I felt the food and service were below their usual standards.
Mangolian Beef lacked flavour and was served without spring onions. When I asked it be chnaged, I was told that either I can have it as served or leave it, which is quite rude I must say. That is poor service. Dynamite shrimps had over cooked batter and there was burnt flavour. The Dark passion cocktail wasn't mixed properly and was bland after two sips. I think PF Change need to seriously look at this or they might be losing loyal customers.
Food was brilliant, tasted fresh and just cooked. Dynamite shrimp 10/10. However service lacked far from good wasn’t busy however they forgot to bring water even though I asked 3/4 times and one of my main courses.
Perfect as always
Thats great to hear! We hope you continue to come back and see us
The service, food was exceptional. The restaurant was very nice and clean and the decor was very nice. The value for the food was very reasonable.
Was nice but a uninterested waiter forgot my drink and looked a bit lost and some other waiters were really friendly. Overall good experience.
Good atmosphere to be in
Thank you for your feedback. We hope you enjoyed your meal
Saturday night as expected was busy. The service was slow and our food came in stages which was not great as our Mongolian beef was cold by the time the rice came. Some of the beef was perfect, tender and juicy and some was just hard and rubbery.
We had got got the dynamite shrimp which did not disappoint.
Was a pleasant experience overall. Have had better experiences in the best.
Firstly, the waiter said the food will come out as starters first then mains after, my mains came before my starter, they tasted very bland, when the starter came out was cold. It felt very rushed as if they was trying to get us out of the bar. The area we was seated, everyone was having similar issues.
This is one of the bast paces to go to in London just alone for the dynamite shrimps. Always consistent in all my visits there recently I tried using there reservation service via instagram very easy to use never have I needed to complain. The only thing I would say is if they could have WiFi inside as my phone never has signal there.
First time at the London location & the food was excellent. We’ve been in America before so were excited to visit here & we were not disappointed. Everything we ate was delicious & we’ll definitely be coming back again.
Easy location to get to, around the corner from Leicester Square station. Food is to heavenly, I have no faults. The service was slow which let things down a little but overall a good experience and will definitely recommend and go back myself.
Thank you for your feedback. Its lovely to hear that you enjoyed the food you had with us. I will make sure our management are aware of the slow service so this can be looked into further. We are very sorry about this. We are pleased to hear you will be coming back to see us!
Food was a bit cold. But expected as they were about to close. Service a bit slower considering they were about to close.
We are very sorry you had a disappointing experience with us. We will make sure our team are aware of your feedback and management implement further customer service training to our staff. We appreciate your comments and will make sure this is passed over to the management team
It was my birthday and my partner took me here for the first time. The food was cold, my partners food came very late and the waiters kept saying it was coming therefor we didn’t eat together. Was not a nice experience at all. The food had no flavour so they could of at least put salt and black pepper on the table seen as the food is bland. The restaurant looks nice but that’s about it. I would of been better off staying home and ordering a take away to be honest. The time we arrived it wasn’t busy as a lot of people left but our food still took long and when it arrived it wasn’t even hot.
The food was absolutely amazing, and well priced. However the service was bad, we were allocated a table right next to the ventilation fan, & on the other end we had cutlery storage where staff were literally making so much noise when putting plates away. When spraying plates to clean the spray landed on my friend sitting opposite we revived no apology. The staff were all very rude and short.
Was well solid.
I booked this for a birthday treat. Our main course arrived whilst still waiting for rest of our starters. When eventually we did have our main course it was clear that it was the food originally delivered as it was luke warm. When I pointed out warm chicken for a pregnant person is not ideal they didn’t seem too bothered. The birthday celebration desert didn’t materialise again not too bothered just took service charge off bill!! Definately not returning
It was nice but the waitress got the order wrong
We are so sorry this happened. We do hope it got rectified immediately by the team.
Amazing service, delicious food. Definitely recommend.
Thanks so much! Thats great to hear, we hope you'll be back to see us
Ii was very great every time we come there we enjoy it to the max
Unfortunately we didn’t enjoy this place. There is a very bad smell in the restaurant and too noisy
We are sorry to read you had a poor experience. Can you confirm where abouts in the restaurant you were sat, if you had a reservation and under what name? Thank you so much - this will help us investigate further
I normally love P.F. Changs, however this visit was not that great.
The Mongolian beef was very chewy and not seasoned enough.
When we were taking to our table, there was only one chair, when we needed two
Sorry to hear the Mongolian beef was not at its usual standard. I will make sure our head chef is aware and the quality of this dish can be monitored. We appreciate your feedback and will make sure this is rectified. Thank you
Fantastic restaurant - no criticism at all. We have already planned our next two visits with different groups of friends.
Amazing! Thanks for the great feedback. We look forward to seeing you again
Scrumptious, delicious, flavoursome food; one of the best pan Asian restaurants around. The only thing is that, with an open kitchen the restaurant gets very hot, which in combination with the more spicy dishes can leave one feeling very hot and sweaty!
Amazing restaurant tasty food great portion sizes and great cocktails.
Did not like the unisex toilets as these were dirty but were cleaned once we spoke to staff.
Great service and will visit again!
Thanks so much for your feedback. Its really appreciated, we will make sure the management team are aware of your comments regarding the condition of the toilets and your positive feedback regarding the food and service, thank you
We do come here often for late dinner. It is a bit noisy, but food and drinks are just wonderful.
We had a great time in P.F. Chang’s, however I wasn’t expecting the pricing to be so high. The food was very good but a bit pricey for the portion sizes.
Food is amazing, lovely Resturant will be going there again
Food was amazing but the portion sizes were very small for the price. Pictures are very deceiving.
I have visited this branch a number of times as well as the Dubai and US branches. This is the worst of the lot. The first time I visited this branch I could not stop singing it's praises but it has gone down hill since then. The service was very slow. We did not get water until we had finished out mains. We waited for 30mins before being asked if we at least want a drink. We flagged down several servers who claimed they were coming back but didn't whilst the other people around us were being served. The food portions have reduced drastically whilst the price has increased. I understand inflation but this is ridiculous something has to give?
I have not plans on returning to this branch which is a shame as I rather liked the chain. Such a shame.
Food was delicious - only letdown was I had advised prior to coming it was my daughter’s 18th birthday but this was not acknowledged at all on the day!
stafff really friendly food amazing. ambience great.
Food wasn’t great. Service was poor too. Decor wasn’t all that. They removed the floral look.
Food was excellent and for lunch menu the portion was fab! Will def be going again!
Service extremely poor and slow. Restaurant was busy but no one appeared in charge. Food was excellent as always but the lack of service ruined my birthday dinner. I would recommend the food but not the restaurant based on the food. Booked this as I have dined in several PF Chang’s around the USA, but this was an embarrassment to the name and reputation.
I’ve been here so many times and it’s usually amzing this time it was terrible I booked my table for 8 got seated at 8:20 baring in mind they sat two other couples down that came in afterwards , our starters took 40 mins to come even tho our table behind us came after us and got there’s first , then there was a hair in my dynamite shrimp , the table beside us got the mains before starters and there food was cold , we waited 20 mins for chopsticks and ask 3 different waiters I’m so disappointed