P.F. Chang's - Allen

4.5
31 reviews
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$30 and under
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Asian
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About

P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
Dining Style
Casual Dining
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Cuisines
Asian, Chinese, Sushi
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Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
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Phone number
(972) 390-1040
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
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Private party contact
Manager: (972) 390-1040
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Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
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Neighborhood
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
What 31 People Are SayingWrite a review
Overall ratings and reviews
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
92% of people would recommend it to a friend
5
4
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1
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OT
Cincinnati
1 review
Dined on March 23, 2019
Overall 2food 3service 3ambience 2

Our reservation was at 6:30 and arrived at exactly 6:39 (parking is challenging). We got seated at our table at 7:03. Obviously we were slightly late for our reservation, but 24 minute wait is a bit excessive at PF Changs without giving any justification or apology. We waited close to 10 minutes before our waitress came to our table to get out drink order. Our appetizer came fairly quick, but the food took forever! We didn't leave the restaurant until after 8:30 from a 6:30 reservation for 2. On top of all that, the noise level was extremely high where we were seated on the right side of the entrance. I'm assuming it is due to the acoustics of the room, but it was making it very difficult to hold a conversation and to communicate with the waitress. To say the least, we were not very impressed with our dining experience.

P.F. Chang's - Allen
Responded on April 3, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Dallas
2 reviews
Dined on March 22, 2019
Overall 4food 4service 5ambience 4

Good food as always with very good service.

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SH
Dallas
5 reviews
Dined on March 19, 2019
Overall 2food 2service 2ambience 3

Not impressed with food or service on this non busy night

P.F. Chang's - Allen
Responded on April 3, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Awesome!! Excellent service!

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CS
Dallas
2 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

From beginning to end, we had a wonderful experience. I believe our server was Amanda, and she was attentive without hovering. We were 15 minutes early, but they seated us almost immediately, and all our food and drinks were served in a timely manner.

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SR
Dallas
8 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Great service! Love the ribs for appetizer! Wife liked the miso salmon and I got the surf and turf. Flavorful and filling. We always get the chili-garlic green beans too. They always have great drink selections.

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DB
Los Angeles
4 reviews
Dined on February 22, 2019
Overall 5food 5service 4ambience 4

Nice place with quality food. We enjoyed the experience and would return.

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OT
Dallas
1 review
Dined on February 17, 2019
Overall 5food 4service 4ambience 5

Birthday diner

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I
Dallas
15 reviews
Dined on February 16, 2019
Overall 3food 3service 3ambience 3

Bit of an average experience. Very loud. Had a better experience years ago and hadn't been in a while, but this is likely the product of it being in a very popular area.

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GK
Dallas
5 reviews
Dined on February 9, 2019
Overall 4food 4service 5ambience 5

The Surf and Tuff was dry with little taste. Server brought so sauce and then the meal was great.

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P
Chicago
18 reviews
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

Service and food were great, again.

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AF
Dallas
19 reviews
Dined on February 7, 2019
Overall 4food 4service 4ambience 4

This a great place for lunch or dinner. Good for business meals, date night, or night out with friends. Enjoyable ambiance. Service is friendly, professional and well timed. We really enjoyed our dinner this last time - ginger chicken & broccoli for my wife, and I had the longlife noodles with shrimp. Both we're very good. Probably more on the Americanized side of Chinese food, but you know what to expect and all of the choices are good.

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SK
Dallas
1 review
Dined on January 29, 2019
Overall 5food 5service 5ambience 5

Nick was our waiter and he was the best! Ask for him!

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ID
1 review
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

P.F. Changs is one of my favorite date night spots. It's always crowded, so be sure to make reservations ahead of time. Parking can be a nightmare as well. Service is a bit on the slower side. I made reservations for 7p, showed up at 6:50p, and didn't get seated until about 7:15p. This place stays packed! I usually receive good service at this location as well. Food was in large portions (they're family portions), and was very delicious! My downside is that it's very pricy, but it's a good spot to go to here and there.

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OT
Dallas
3 reviews
Dined on January 20, 2019
Overall 5food 5service 5ambience 5

It was a great experience. Our waiter Dylan did an outstanding job.

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DL
Dallas
8 reviews
Dined on January 11, 2019
Overall 5food 5service 5ambience 4

Nice birthday dinner with family. Service was great along with the food. Reservations are a must especially on a Friday night and my Open Table app did not disappoint.

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PS
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

I have always enjoyed going to PF Chang's. There food, drinks and service is on point.

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OT
Dallas
3 reviews
Dined on December 31, 2018
Overall 4food 5service 5ambience 4

Being New Year’s Eve it was very busy. One appetizer was over cooked but the manager made sure it was taken care of and then provided dessert for our party of eight.

Overall very happy with dinner and service.

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OT
1 review
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

The food and service were outstanding! One of the best P.F. Chang’s I have dine in. Would recommend this location to anyone in the area or just visit. Very friendly staff!

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DD
1 review
Dined on December 18, 2018
Overall 4food 5service 4ambience 4

Fun place for good food and upscale casual atmosphere. Great for groups, and the food is yummy!

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AT
Dallas
2 reviews
Dined on December 17, 2018
Overall 5food 5service 5ambience 5

Our waiter was efficient and delightful. The delicious food came quickly! We got the Dragon Eye Oolong tea and it really set off the flavors of our food. Our waiter also let our son select a special dessert for his birthday and brought it out with a candle! Wonderful location!

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DD
1 review
Dined on December 11, 2018
Overall 5food 5service 5ambience 5

Excellent service. Great food. One of favorite places.

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PB
Dallas
1 review
Dined on December 10, 2018
Overall 3food 3service 3ambience 3

Service was slow.

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WM
1 review
Dined on December 8, 2018
Overall 2food 2service 4ambience 3

The food was only OK, and I expect a higher quality from a national chain like this. My daughter's Honey Shrimp was a little on the overcooked side, making it a little mushy. My orange chicken didn't come with orange peel, like a good orange chicken, but instead came with mailed-it-in canned mandarin orange slices. Notably absent from either of our entrees was any sort of hints at an item that might be called a vegetable. One of the highlights of strong (American) Chinese food should be the mix of vegetables you get - no such luck!

Wait staff was pretty good until we were ready for the check, and then we waited about 10 minutes for him to reappear. We were on a schedule, and while that didn't make us late, it made us end the meal with a little bit of anxiety about making timing work.

The open table reservation worked flawlessly, and all the staff were super friendly from hostess to table staff to manager. The corporate overlords just need to fix the menu

P.F. Chang's - Allen
Responded on December 28, 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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D
Dallas
4 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 5

From the main Hostess, to the server......outstanding

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OT
Dallas
6 reviews
Dined on November 24, 2018
Overall 2food 3service 2ambience 4

Our reservation was at 7:30. We were not seated til 8:15. So so sad to had to wait that long for a reservation. The Manager did not take ownership of the delay and stated it was Open Table’s fault. Sounds like PF Chang’s is not fully knowledgable of the Open Table system. It’s being mismanaged in our view. Sad to have a “fair” experience on our anniversary.

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OT
Dallas
2 reviews
Dined on November 13, 2018
Overall 4food 5service 5ambience 4

The food was good as usual. The atmosphere was as expected. The service was good too but the drinks took a little bit long to get to the table from the bar.

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DB
Dallas
7 reviews
Dined on November 2, 2018
Overall 4food 5service 5ambience 4

Solid as always!

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s
San Antonio
1 review
Dined on October 25, 2018
Overall 2food 3service 1ambience 2

We are big fans of PF Changs and so we chose it for a birthday celebration. Party of four. Very slow service, very inattentive but the restaurant was not exceptionally busy. Food was not served that hot, probably had been sitting. Had to ask for the trio of sauces we are normally provided at all other Changs. At other Changs locations they mix up the sauces and describe them. After we asked for the sauces, a manager just brought them to the table and quickly left. Being as this was a special day for a family member would have been nice if dessert would have been offered. (Although we never mentioned this was a birthday dinner but we shouldn't have to in order to get decent service.) All in all not a Changs we will go back to, will go to another location.

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D
Dallas
4 reviews
Dined on October 6, 2018
Overall 5food 5service 4ambience 5

We always venture to P.F. Changs when there is a celebration in our family. This time it was my In-Laws 59th Wedding Anniversary. Love the round table in back with the lazy susan....makes eating family-style so much easier. Great staff at this location.

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MM
1 review
Dined on September 28, 2018
Overall 3food 2service 4ambience 3

Quality of main dishes is going down. Lack of spices, tasteless meat, less and fewer vegetables. I use to eat here more often but I feel like this restaurant putting more into customer service then the food.

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