P.F. Chang's - Akron

3.8
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58 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 58 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.1
food
4.1
service
3.8
ambience
3.7
value
Noise · Moderate
100% of people would recommend it to a friend
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LG
vipLynnG
Orlando
11 reviews
Dined on September 7, 2020
Overall3food4service3ambience3

Service was very slow, especially since the restaurant was dead!

OT
OpenTable Diner
Cleveland
1 review
Dined on September 7, 2020
Overall2food1service4ambience3

We waited nearly an hour and 15 minutes for our entrees. They ran out of ramen noodles and hot and sour soup. Portions seemed smaller th

CF
vipChrisF
Cleveland
2 reviews
Dined on September 4, 2020
Overall1food5service5ambience5

This restaurant does not honor open table reservations. When I make a reservation through open table, I do not expect the restaurant to say “we don’t take open table.” But that’s what of Chang’s does.

B
vipBarb
Columbus
10 reviews
Dined on August 29, 2020
Overall3food4service2ambience3

Hass to be the slowest restaurant for a PF Chang’s ever. Not once not twice but every time we go there Management is so lacking at this location

M
Markat
Cleveland
6 reviews
Dined on August 8, 2020
Overall4food4service5ambience4

We love P F Changs. We go there as often as we can. Always a good experience.

OT
OpenTable Diner
1 review
Dined on June 12, 2020
Overall3food5service5ambience5

PF Chang’s was great. The problem I have is that they do not use this open table app so they did not have my confirmed reservation. Please contact them to schedule.

OT
OpenTable Diner
Cleveland
17 reviews
Dined on March 6, 2020
Overall4food4service5ambience3

Great service,

OT
OpenTable Diner
Cleveland
1 review
Dined on February 16, 2020
Overall4food4service5ambience4

...GOOD SERVICE FOOD WAS GOOD OVERALL 4 STAR NIGHT...

OT
OpenTable Diner
Cleveland
2 reviews
Dined on February 1, 2020
Overall5food5service5ambience4

The food was good. It’s great that there’s still a restaurant that serves Sweet & Sour Chicken the way it’s supposed to be (with actual pineapple and the veggies) .
Lighting needs to be better. We had to use our flashlights on our phone to read the menu.
Brandon, our Server, was friendly and attentive to our needs.

SH
StaceyH
Cleveland
1 review
Dined on January 4, 2020
Overall5food5service5ambience4

Great food and service. My new favorite place since I moved to the area.

P.F. Chang's - Akron
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
OpenTable Diner
Cleveland
5 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Amazing service, food & ambiance. Pricing was very reasonable. We will DEFINITELY be returning soon.

P.F. Chang's - Akron
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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B
Brad
Cleveland
3 reviews
Dined on December 26, 2019
Overall3food4service2ambience3

Food was good. Service was spotty. Lettuce wraps came out with the dinners. Server was gone for long periods of time and then would come back smelling like smoke.

P.F. Chang's - Akron
Responded on January 9, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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JB
vipJonnyB
Cleveland
7 reviews
Dined on December 26, 2019
Overall1food2service1ambience2

Extremely slow food and service. Not as clean as it used to be. Floors always feel like they have a grease dusting on them.

P.F. Chang's - Akron
Responded on January 9, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
1 review
Dined on December 22, 2019
Overall1food1service2ambience3

I made reservations through Open Table and was confirmed. However when we arrived, they told me that the don’t accept reservations through Open Table in the evening and we would have a wait. The hostess was very rude about it. The sushi did not seem freshly made.

P.F. Chang's - Akron
Responded on January 9, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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H
vip2fromHudson
New York Area
20 reviews
Dined on December 15, 2019
Overall3food5service3ambience3

Good for a chain location. Food is always good and presented nicely. Staff is preoccupied with who's table belongs to whom. Slow service. Like the cocktail menu.

RR
RonR
Cleveland
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

On a busy Saturday night my wife and I took a friend to dinner for her birthday. Despite the restaurant computer being down, I showed my reservation number on my phone, and we were seated in a short time. Our server Alex B was fantastic, and highly recommend him. we will always ask for him

Food was excellent as usual. We always order the same thing, never disappointed

Even the manager stopped to ask how the food and service was . we will always come back, our favorite restaurant

P.F. Chang's - Akron
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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l
vipluvsobeach
Miami
19 reviews
Dined on November 26, 2019
Overall3food4service4ambience3

Men’s room waste cans were overflowing with paper towels. Place needs a through CLEANING.

NM
NeelM
Cleveland
10 reviews
Dined on November 7, 2019
Overall4food3service5ambience3

Food was just OK. Service was good.

ME
vipMyraE
Cleveland
11 reviews
Dined on October 19, 2019
Overall5food5service5ambience4

Food is always delicious. Wish tables had a little more space.
Annoying to hear other tables conversations.
Will request a booth next time.

P.F. Chang's - Akron
Responded on October 23, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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L
vipLuv2eatmeat
Cleveland
60 reviews
Dined on August 16, 2019
Overall3food3service3ambience3

I love PF Chang’s, but it depends on which one I go to. We were in the Akron area, so we ate at the one in Summit Mall. As usual, our food was over cooked. Our server was pleasant, but it took awhile for us to get our drinks. She had multiple tables, so she filled everyone’s order at once. We ordered the crispy green beans. The beans were all shriveled—-over-cooked. Ordered shrimp lo mein and the noodles were mushy—-over-cooked. Ordered chicken fried rice and it was good.. it’s just this location that over cooks the food.

OT
OpenTable Diner
Cleveland
7 reviews
Dined on August 6, 2019
Overall3food5service2ambience4

It was unfortunate that we arrived hungry and met slow service. We waited 15 minutes to order our water. Then we waited another 15 to place our food order. When our appetizers arrived, we had no napkins and plates and waited again for our waitress, and we ended up just grabbing items from another empty table because no waiters or waitresses were around for quite a few minutes. I’m generally easy going, but was so hangry, that I left less than a 20% tip FOR THE FIRST TIME IN MY LIFE. The food was fine, with smaller portions than I expected, but waiting with no one around was frustrating. The table next to us was frustrated too.

P.F. Chang's - Akron
Responded on August 7, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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FD
vipFineDine
Savannah
28 reviews
Dined on August 5, 2019
Overall4food4service4ambience4

Great service, quick turnaround, really enjoyed the meal after a hard rewarding day

P.F. Chang's - Akron
Responded on August 7, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

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KC
vipKenC
Cleveland
9 reviews
Dined on July 27, 2019
Overall4food5service2ambience3

Relatively fair and slow service. Not typical

P.F. Chang's - Akron
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Cleveland
1 review
Dined on July 27, 2019
Overall5food5service5ambience4

Everything was really good but this is the second time when we booked on Open Table and stated “Birthday” celebration that PF Chang’s failed...they need to pay attention 🤔.

P.F. Chang's - Akron
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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L
Leeroy
Cleveland
1 review
Dined on July 26, 2019
Overall2food2service4ambience3

Very expensive for the quality of the food. Sushi was rolled very loose. My girl felt sick after ordering off the gluten free menu... cross contamination? I don't know but we're not going back. I was not even going to write a review but hey you asked.

P.F. Chang's - Akron
Responded on July 31, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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B
vipBcubed
Cleveland
37 reviews
Dined on July 9, 2019
Overall2food1service3ambience2

I have not been to PF Chang’s in years. My family liked it when it first opened, but food quality went down and we stopped going. I thought we should try it again. The menu is more limited than before. We got Avocado Spring Rolls because they looked good in menu, but nothing like what was served. Very small hardly any avocado. I got chicken pad Thai. Or what they call Pad Thai. There was no sauce, huge green onion stalks, the chicken was dry and tough. Need,Es to say we won’t be returning again.

P.F. Chang's - Akron
Responded on July 16, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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J
Jimmy
Cleveland
38 reviews
Dined on July 6, 2019
Overall3food2service2ambience3

Food lacked taste.
Manager on duty wasn’t real talkative.
Waiter rushed us

P.F. Chang's - Akron
Responded on July 24, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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JS
JoeS
Cleveland
2 reviews
Dined on June 21, 2019
Overall5food5service5ambience5

We had a wonderful meal! And the hostess and server were super friendly!

P.F. Chang's - Akron
Responded on July 24, 2019

Thanks for this feedback. We’ll share this with our team! Hope to see you soon!

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AS
AllisonS
Tampa
1 review
Dined on June 8, 2019
Overall5food5service5ambience5

We always have delicious food and a wonderful experience at Pf Chang’s!

OT
OpenTable Diner
New England
1 review
Dined on June 2, 2019
Overall4food4service5ambience4

Our host for the night was Christopher and he was absolutely amazing!! Definitely went above and beyond to make the dinner a great experience with his personal recommendations and expertise of the menu! All of the food we ordered was very tasty as well!

P.F. Chang's - Akron
Responded on June 5, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Cleveland
1 review
Dined on June 2, 2019
Overall1food4service4ambience3

Made reservations for 6 people for a special occasion and when I arrived they said they don’t normally check open table. My question is why are they on the open table app if they aren’t going to check it? The female hostess was quite rude. She said she had other people coming so we couldn’t have a table but we could squeeze into a booth meant for 5. Won’t be returning and won’t be using the app again either. Bye

OT
OpenTable Diner
Las Vegas
11 reviews
Dined on May 25, 2019
Overall5food5service5ambience4

We enjoyed a nice double date with my son and his girlfriend. Our server was great.

B
vipBarb
Columbus
11 reviews
Dined on May 15, 2019
Overall4food4service4ambience3

Absolutely. Most often it is good and the specials and happy hour prices are reasonable.

JH
JulieH
Cleveland
4 reviews
Dined on May 10, 2019
Overall2food2service4ambience4

Not sure what is going on, our food has usually been prepared well. Recently, it has not been the same quality. Two entrees were dried out and not warm. The rice was not cooked properly and the overall quality not up to par. No wonder we could easily get a table on a Friday evening when in the past there was a huge wait. The place was pretty empty. Step it up, guys. We won't be back.

P.F. Chang's - Akron
Responded on May 15, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
OT
OpenTable Diner
Cleveland
8 reviews
Dined on May 9, 2019
Overall5food5service5ambience5

Food was great. Server was friendly.

P.F. Chang's - Akron
Responded on May 11, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

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OT
OpenTable Diner
Cleveland
2 reviews
Dined on May 3, 2019
Overall5food5service5ambience5

Birthday with a friend! Great sampling and sharing opportunity

P.F. Chang's - Akron
Responded on May 11, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
B
vipBuckeye77
Cleveland
26 reviews
Dined on March 22, 2019
Overall4food4service4ambience4

My biggest complaint is about the shrinking egg rolls. Not only the egg rolls getting smaller, they have less filling. One half of my egg roll had hardly any filling which was very disappointing. Soon they’ll be the size of the spring rolls. I don’t understand why there is no standardization in the size and contents of the egg rolls. We probably will stop ordering them . We even showed them to a manager on one visit, but still the lack of quality control continues with the egg rolls.

RL
vipRLS440
Cleveland
16 reviews
Dined on March 16, 2019
Overall5food5service5ambience5

The food was AWESOME and the service even better.
It is the by far the best Chinese food anywhere.
Quality ingredients along with great people really make the difference!

J
Jimmy
Cleveland
38 reviews
Dined on February 16, 2019
Overall5food5service5ambience5

Awesome Server.
Food Excellent

LQ
LaurenQ
Cleveland
2 reviews
Dined on February 14, 2019
Overall4food5service4ambience2

Food and Service was great. Only problem was that our table was right next to the doorway to the kitchen which made it sort of a loud and busy experience.

FAQs

P.F. Chang's - Akron offers takeout which you can order by calling the restaurant at (330) 869-0560.

P.F. Chang's - Akron is rated 3.8 stars by 58 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.