Pete Miller's Steak & Seafood in Naperville

The restaurant had a great ambiance and the live Jazz was amazing. However, our waitress was not the friendliest. We had her take the appetizer to box up for us to take the rest home and we saw her drop it on the floor as she was packaging. She had the chef make us a whole new one, but did not bother to tell us her mistake or why they would make a new one. The online menu stated they had crab legs for an entree and to add on to a steak entree. They did not offer this in house. That was one of the main reasons for trying this place out.

We were celebrating my husbands new job. The staff was great and brought out a candle with our dessert. Our food was excellent. We had filets cooked perfectly. The fresh cut fries were awesome. The French onion soup and wedge were delicious. We loved the live Jazz. The manager Terry makes the best cocktails and made sure we had great service! We will definitely return.

I really wanted to like his restaurant because it is so close to home. Rare that my wife and I get a date night, so we were trying this for dinner followed by a movie. From he start this restaurant was a disappointment. No record of our open table reservation, horrendous service, horrible food resulting in us eating an almost inedible, expensive meal followed by being late for our movie due to the horrible service. No apparent management on premises to insure staff was attending to patron’s needs. Had to ask for silverware, had to ask for bread, had to ask where our food was. Don’t waste your time and money.

This was our first visit. We had an Open Table reservation, so we were seated right away. We both ordered steak frites, which is a cut of the hanger steak. For some reason it came pre-sliced, which I thought was really strange. I’d really prefer to cut my own steak, and as a result it was a little dry. They had live jazz music with a vocalist that night – it was just ok—a bit distracting. Overall not a visit we were expecting.

My steak was cooked to perfection but I didn't care for the garlic mashed potatoes (too much garlic) and I didn't care for the Macaroni and cheese (wasn't bad I personally didn't care for it). My fiance loved both sides.

Wine was delicious but we were not served any bread

Great service and friendly

Delicious entrees, good recommendations from server, wonderful jazz

We celebrated a birthday. The food was excellent as was the service. Piano was exceptional. We will definitely go back to hear more of the music on another night.

Pete Miller’s in Naperville turned out to be a disappointment for our first visit there. Mainly because the service was extremely slow. The sever was pleasant and professional but they were extremely understaffed and could not cover even alight load - 5 tables - in the dining room and 4 or 5 in the bar area.We have been going to Pete Milllers in Evanston for 15 years and love the experience. This was not what we expected.

Anniversary Reservation for 6:30 on a Saturday night. Nobody at reception area for almost 10 minutes. Host passed by several times looking for a specific wine. While waiting, one irate customer came forward looking for the manager and telling the trailing waitperson they should be fired. The host/manager finally arrived at the front desk and the irate customer instructed him to handle us first as we had been waiting. We were seated and the manager spent another five+ minutes or so in the back of the restaurant talking with the waitperson and avoiding the customer. Following seating, dinner for two (appetizer, salad, entrée, dessert) took 2 hours. Food was mostly good, service was very slow and poor. Ordering, drinks and appetizer were taken and delivered in reasonable time. Salad and entrees were 15+ minutes between courses. The table was never cleared of all used dinnerware between the courses and we had to ask for a steak knife for one of the entrees as it was not provided with the entrée. The serving staff was polite and responsive, but our waiter was very inattentive, paying attention to several large parties and neglecting others. Adjacent to us, two other parties of two were seated, served and departed after our arrival and prior to our being able to finish our entrees. The food was generally good. The firecracker shrimp appetizer was very good, the steaks were very good and the Brussel's sprouts were very good. The broccoli was barely cooked and could not be cut with a fork and the baked potato was offered only with butter and sour cream - no toppings. The carrot cake dessert was very good. During dinner, we noticed several steaks being sent back by adjoining diners. Summary: slow service end-to-end, inconsiderate manager, generally good quality of food but inconsistent, inattentive waiter and no notice or recognition of special event (Anniversary). Nice environment, live (too loud) music. Certainly not what was expected for $100+ dinner and special evening.

Celebrated our 25th Anniversary dinner , it was wonderful ! The staff, the dinner the whole rxpierence was great! Thank you for a wonderful night out!!

Get place, good food and Amazing Entertainment. We really enjoyed our Anniversary!

Food was amazing, my water had a fruit fly on it when served, but overall an amazing place. Worth every dollar and my check with the tip was $150.00 for my wife and I

We were there to take our time, and felt accommodated. Everyone was friendly, fun, and even comped our desert. Brilliant.

Sooooo slow service with a barely half filled dining room. Dinner should not take nearly three hours!!!

We really enjoyed our meal. We are local ang wanted to give it a try as we drive by this place all the time. I had steak and a wedge salad and we shared the calamari appetizer. My husband had the shrimp linguine and my 12 year old had the filet off the kids meal. While the food is expensive , we thought it was very good and the menu had many options. We were a bit nervous that it was not more crowded on a Friday night but it was filling up as we left. I would love to go back.

While the food was very good, we were disappointed to see how few patrons there were on a Friday night at 7:00 pm, especially when greeted by a note on the door that due to slow sales they will no longer be open on Sundays and Mondays. That doesn't bode well for the business.

We were also disappointed with the handling of the wine list. We chose a bottle, only to be told that they no longer carry that as they are re-working their wine list. Next bottle chosen, same thing. Rather than keep playing this game, we just asked what they did carry in a cabernet. If you're going to rework the wine list, then you need to print a sheet with what you currently do carry. Sounds to us like they're clearing inventory before closing.

The experience for our anniversary was great, music, staff and food was great

Food was very overpriced for what you get. My husband and I had put down that we were celebrating our birthdays this week and there was no acknowledgement of this from the restaurant or our server at all. I ordered the sea bass which I could not even eat. Usually, it is the freshest, thick, buttery fish. But, I’m not sure why it didn’t taste like sea bass. It was very fishy. My husband got the ribeye Delmonico which was nothing special. Our appetizer of lobster stuffed mushrooms was at room temp when they served it. My lobster and shrimp bisque soup was also room temp and tasted store bought. Needless, to say I would not recommend this restaurant. There are plenty of better steakhouses to go to for the price where you can depend on quality like Gibson’s, Sullivan’s, etc.

After we sat at the table my wife and I waited approx 20 minutes before the waiter came to the table. The waiter was very nice and apologized for the wait. He was very inexperienced and was a little nervous. We were patient as we knew the issues were not of his making. It looked as though the restaurant was under staffed and this was the cause for the lack of service throughout the evening.
Overall we were disappointed.

This was one of the worst “fine dining” experiences I have ever had. Our server was awful. Totally out of it and had no experience in serving people. We starting noticing that none of the wait staff looked the part of a fine dining restaurant. They were not properly groomed. Some had on gothic looking make up. You definitely would not see this type of staff working at Sullivan’s or Morton’s. Our total bill was over $520 and they over charged us for the seafood tower. The steaks were super thin and the baked potatoes were over cooked. We had to ask for side items when the server should have brought them over. This place was just awful!! It is so obvious that they won’t be in business that much longer. Good Riddens.

We were seated on time.
Sat there for 30 mins. NO ONE came to our table. No water, no drinks, no bread.
We finally got up and left.

This was our first visit to Pete Millers Steak & Seafood. We sat in the bar and enjoyed the live music. Food was great and atmosphere was very nice! We will definitely go back!

Ambiance is wonderful and food was delicious. Service was great.

Food and service terrible.

We were here 2 weeks before and had a great server and better food! We called before this time to make sure the same jazz group was playing. We were told they were but it was a different group. I think our server was brand new. They were out of a brand name gun. We brought guests because of our previous good experience.

We made reservations (they were accepted)
We drove 45 minutes to get there (in a terrible storm) and they were closed already (apparently they closed early)
Called and left them an email (with no reply)

Went there for my birthday with family. Had an outstanding time, great service, nice jazz band, awesome meal. Plan on going back another time.

Food was fabulous. I will definitely go again. One recommendation for management is to hire a landscaper, the weeds in the sidewalk by the front door raises question if the guests will have a superior experience. But, I was pleasantly surprised with our experience.

Kudos to the bartenders- very good cocktails
Live music was good. We were in front of the band so a bit loud but not awful. However if you want to chat rather than listen to music, sit in the dining room
Food was good but overpriced. Ordered what I thought was a lobster tail and shrimp scampi and turned out to be a shrimp stew with some shreds of lobster in the stew. The description in the menu and the dish did not coincide. It was good, but I could of easily made the same thing at home and have done so . It was one of the more expensive offerings on the menu and nothing special
Service - staff was very nice and the drinks and food came out quickly. However we had to ask for bread service and the bus boy cleared our table at the same time he delivered our dinner. I asked him for silverware (as he cleared the ones on the table) and told us our waitress would bring them. Why serve dinner and leave no utensils for your guests to eat their dinner? After about 2 minutes I got up in search for “someone” to give us a knife and fork. None of the tables had utensils. Upon finding our waitress, she apologized and said she would be right over once she finished with the guest she was helping. She was busy, the bus boy should of brought us silverware with the food.
I will try the restaurant again to see if things work better. However at 8:30pm on a Saturday nite the place was not busy and it should have been. To justify what they charge, the food and service needs to improve.

Great service and food selection....love the music too

Dinner was ok, service was not very good, even considering it was early and not crowded. I would maybe go again to hear the jazz music, that was good.

Good Prices, loved the live jazz! Great restaurant to check out

Fabulous!! Great food and we loved the live jazz! Super friendly service!

Great food!

The Manager, wait Staff & support Staff attended to the needs of our dining party. They made us feel welcome and we felt as if we were the only ones dining. The Manager and Staff had no problem with us arriving 25 Mins early prior to our 5:00 PM reservation. The food was excellently seasoned and valued. A restaurant of this caliber is needed in this section of Naperville. The Jazz music added to the ambiance... a gem in South Naperville. ❤️

For the price, this place was quite average. If I didn’t get 30% back with Groupon it would have been worse. Server and service were very good. The firecracker shrimp appetizer was excellent. My wife’s lamb chops didn’t have the greatest flavor and some bites had little salt and other bites enough salt to knock you over. She stopped eating after two as she is sensitive to too much salt. I had the blackened, bourbon ribeye which was neither blackened nor had any bourbon flavor. For a thin ponderosa type ribeye, it wasn’t bad, just not what was expected. The sauteed mushrooms were excellent. We didn’t stay for desert and while super close to home there are too many better options in Naperville so we won’t be back.

Great service by Kim. Steaks were good but slightly over cooked to a Medium versus a Medium rare liking and request
Generous portion for gelato

Excellent food and service. Our server (Dina I think) was great!! Highly recommended.

Wonderful service and delicious steaks! Live jazz every night from about 7:30-9:30.

I really was looking forward to finally going to this restaurant and really wanted to like it. There were a few things that bothered me. Each of these things on their own may not have been that big of an issue, but, together, for the price, we expected better.
First, weeds at the curbside where you park and walk in. It reflects the overall experience. OK at Portillos, but, not OK when you're paying the prices on their menu...
Second, we were seated by a hostess, but shortly thereafter it was a round robin of people. The hostess was bringing out food and the bus boy was seating people and a good five or six minutes went by where we could not find our waiter or any other waiter. I'm pretty sure he was the only waiter working the room, which was pretty full.
Last, I order my steak medium. My brother ordered his medium rare. Mine was medium rare and his was medium. Again, when you're a steakhouse charging good money for you steaks, you better cook them right.
Maybe, someone called in sick. Maybe it was a bad evening (although Sunday at 5:30 should be easy). I don't know. Never saw a manager. I do know, we will not be going back...
PS. One positive - the lemon drop martini's were amazing!