Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi
  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi
  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi

About Paul Martin's American Grill - San Mateo

Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.

101 Hillsdale Shopping Center
San Mateo, CA 94403
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Dining Style:
Casual Elegant

Cuisines:
American, Contemporary American, Steakhouse

Hours of Operation:
MON - THUR: 11 AM - 10 PM
FRI - SAT: 11 AM - 11 PM
SUN: 11 AM - 9 PM

Cross Street:
31st ave/El Camino Real

Dress Code:
Smart Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(650) 212-7400

Website:
http://www.paulmartinsamericangrill.com/

Parking Details:
Free parking lot

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine

Specials

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Specials

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Details
Daily 5:00PM - 5:30PM 8:30PM - 10:00PM

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Paul Martin's American Grill - San Mateo Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.0

service

3.9

ambience

4.0

value

3.6

Noise

Moderate

80% would recommend it to a friend

Special Occasion (33)
Casual (28)
Good for a Date (24)
See All
Bar Seating (24)
Happy Hour (22)
Good for Birthdays (21)
Good for Groups (21)
Neighborhood Gem (21)
Great for Lunch (20)
Business Meals (19)
Good for Anniversaries (18)
Comfort Food (17)
Fun (16)
Healthy (16)
Worth the Drive (16)
Fit for Foodies (16)
Vibrant Bar Scene (13)
Notable Wine List (12)
Handcrafted Cocktails (11)
Creative Cuisine (10)
Hot Spot (10)
Cozy (9)
Great Beer (9)
Local Ingredients (9)
Organic (9)
Great for Outdoor Dining (9)
Sunday Lunch (9)
Live Sports (8)
People Watching (7)
Quiet Conversation (7)
Authentic (7)
Disabled Access (6)
Gluten Free Options (6)
Quick Bite (6)
Great for Brunch (5)
Romantic (5)
Late-night Find (4)
Kid-friendly (3)
Paleo Friendly (3)
Pre/post Theatre (3)
Seasonal (3)
Afternoon Coffee (2)
Live Music (2)
Tapas (2)
Good Vegetarian Options (2)
Vegan (1)
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1713 reviews
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·Dined 17 hours ago

We dined on a Monday nite, when there is a promotional $65 per couple wine & dinner pairing. We were treating another couple and the waitress kept reminding us that we would be charged an upgrade for items not included. After telling (Ashley)we did NOT care about these extra charges, she continually reminded us that we would be charged for these extra upgrades. So annoying! If PM is so concerned about the confusion, they should just clearly state on the menu what is on or off limits! It was so embarrassing 😔

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food3
ambience3
service1
value3

 
 (San Francisco)·Dined 3 days ago

I have been here many times and always had a good meal but this time was very disappointing. The service was very slow . The food was OK but not as good as usual. My friends entree was supposed to have chicken in it but did not. The manager did take the charge off the bill which was very nice but my friend was disappointed in her meal. The service was not up to par. i will go back because I have always like this restaurant and i understand everyone can have an off night.

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food3
ambience4
service1
value1

 
 (New York Area)·Dined 3 days ago

Service was over the top. However, the food felt short of expectations.
Kale Caesar salad was drenched in overpowering dressing. The fish in the tacos was overcooked. The accompanying vegetable added not much flavor. Desserts were overly sweet.

Tags: Neighborhood Gem
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food2
ambience4
service4
value2

 
 (San Francisco)·Dined 6 days ago

Food wasn't what you'd expect for the price and the quality was poor. Service was good very friendly staff.

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food2
ambience4
service4
value1

 
 (New York Area)·Dined 6 days ago

Not a bad spot. Wait staff seemed under staffed, so there was a little wait. Would go back.

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food4
ambience4
service3
value3

 
 (San Francisco)·Dined 6 days ago

My wife and I ordered steaks and both of our steaks were significantly under cooked, almost raw. Had to send it back and wait quite a while. My wife’s steak came back burnt. I ended up getting sick that night, likely from the food. Would not recommend!

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food1
ambience3
service4
value2

vip
 (San Francisco)·Dined 6 days ago

Service was great although I was initially given someone else's meal. Bit it was quickly resolved.

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food5
ambience5
service5

 
 (San Francisco)·Dined 6 days ago

We chose Paul Martin’s American Grille for our Valentine’s Day outing. The food was excellent as always. The ambience is Good though the staff could be a bit less formal. We eat here with friends when we want to show our guests a good time.

Tags: Special Occasion, Neighborhood Gem, Bar Seating, Handcrafted Cocktails
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food5
ambience4
service4
value4

 
 (San Francisco)·Dined 6 days ago

Valentines Day

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food5
ambience4
service4
value4

 
 (San Francisco)·Dined 6 days ago

We took our granddaughters there for Valentines Day. They loved the french fries and hamburger. The fruit that comes with it was fresh. Apples outstanding.

Our meal was nice as well. Server seemed a little preoccupied or maybe had too many tables. But our food was warm when we got it.

Thank you for making our day special.

Tags: Kid-friendly, Organic, Great for Lunch
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food5
ambience4
service4
value4

vip
 (San Francisco)·Dined on February 13, 2018

Service was great. Food was great. Victoria was our serveur one of our two faves! Fiance had HH burger and Hogue red. I had the Fried Chick Special, salad was huge and included avocados! yum, was able to eat two pcs of the delicious fried chick and a bit of the mashed potatoes (took the rest to go) had to save room for the campfire sundae. Have to say prefer the one scoop of pistachio ice cream and TWO shortbreads. The marshmallow TOO sweet for me. Ashley stopped by. We like the casual atmosphere of the bar booth. Too bad we'll have to get formal and go to the DR where Ashley is one of these days. NOTE to Hostess: Please remember to check off OT reservation. Just happened to look at my emails after dinner & noticed I was an OT NO show! Manager (older gentleman) was there but did not swing by. NBD

Tags: Happy Hour, Comfort Food, Casual, Good for Groups, Worth the Drive, Special Occasion
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food5
ambience4
service5
value5

vip
 (San Francisco)·Dined on February 11, 2018

Burger was excellent but the salmon taco had the tortilla
Tearing apart Chicken with quinoa was delicious.

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food4
ambience5
service5
value4

vip
 (San Francisco)·Dined on February 10, 2018

Quality of service and food seem to be on the decline. The grilled artichoke was served at room temperature with the exception of a few chilled sections. Overall it’s A decent experience. But not as good as it has been. Prices are too high for the quality of food a service. We will think twice before returning.

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food3
ambience3
service3
value2

 
 (San Francisco)·Dined on February 8, 2018

A little pricey, but good honest food in an attractive setting.

Tags: Good for a Date, Fit for Foodies, Healthy, Bar Seating, Gluten Free Options, Comfort Food
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food4
ambience4
service4
value4

 
 (San Francisco)·Dined on February 3, 2018

The steak and French onion soup were yummy. I asked for a simple side salad and the waiter said the menu changed and didn’t have a side salad option and pointed to a $13 salad. Was disappointed in the waiters service the whole time we were there, didn’t seem like he cared to take care of us.

Tags: Happy Hour
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food4
ambience3
service2
value3

 
 (San Francisco)·Dined on February 3, 2018

It's the second time we've been here. We had a good time the first time, but my husband was disappointed with the service and thought the menu was quite "pricey." He probably won't want to return, but I liked it!

Tags: Special Occasion, Good for a Date
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food4
ambience3
service3
value3

 
 (San Francisco)·Dined on February 3, 2018

Went here for date with my husband. He received a gift card for his birthday. Had nice time, little noisy. Service was good, could have been better.

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food5
ambience5
service4
value4

vip
 (San Francisco)·Dined on February 2, 2018

A first at PM...A less than stellar experience. On a Friday night, there was no Anchor Steam & the replacement was the worst I've ever had. Then there was a French dip sandwich that lacked any taste...how do you do this? As usual&luckily, the roasted chicken & potatoes were delicious.

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food2
ambience5
service4

vip
 (San Francisco)·Dined on February 2, 2018

Lunch date using our redeemed $20 from Open Table. Food and service were excellent, as expected. Will be back! :)

Tags: Special Occasion, Good for a Date, Fit for Foodies, Great for Lunch, Good for Birthdays, Bar Seating, Casual, Neighborhood Gem, Good for Anniversaries, Good for Groups
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food4
ambience4
service4
value4

vip
 (Denver)·Dined on February 1, 2018

Service was horrible.

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food4
ambience4
service1
value3

vip
 (San Francisco)·Dined on February 1, 2018

HH Hogue reds, HH chick sand and cheeseburg. My cheeseburg & fries were good. Fiance's fries were room temp. We were able to slide into a booth which was nice. Special thanks to our great serveur Victoria.

Tags: Vibrant Bar Scene, Notable Wine List, Fun, Good for a Date
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food3
ambience3
service4
value3

 
 (San Francisco)·Dined on January 29, 2018

We eat here regularly, have never had a bad meal either for lunch or dinner. Only complaint is it seemed dark or very dim, something we had never noticed. Don't know if that has changed since our last visit.

Tags: Comfort Food, Good for Birthdays, Fit for Foodies, Bar Seating, Creative Cuisine
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food5
ambience3
service4
value4

vip
 (San Francisco)·Dined on January 28, 2018

Four of us ordered a salad, an entree, and a desert. After a long wait the entree's came. We reminded the waiter we had ordered a salad. He took the entree's back and, after a moderate wait, brought us salads that were so overdressed they were almost uneatable. He brought us back the same entree's which were now overcooked. Then he brought us the bill with an extra charge for an item we did not order. An all together miserable experience. When this restaurant opened it was very good, but each time we have gone back the prices have increased and the experience has suffered. We won't go back.

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food1
ambience2
service2
value2

vip
 (San Francisco)·Dined on January 28, 2018

I should have received more points than 100 for this visit, please let me know why I did not receive bonus points as this was on your list to receive more points.

Tags: Handcrafted Cocktails, Fun
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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on January 28, 2018

Two Prime Rib Three-Course Specials, caesars generous, prime ribs strange uneven cuts, i.e., fiancé had a small slice and I had a thick on one side and thin on other side (uneven) slice. Can't help wondering if our slices were leftovers or end pieces? The subsequent prime ribs coming out to other tables were more evenly portioned. Prime rib tasted good anyways. Fiance had a Hogue red. Finished with pistachio ice cream (one shortbread each.) Had to request two more as your promotion states shortbreads plural. In the past Xavier the mgr/owner would stop by missed that touch. The one manager on sight never acknowledged us. Took a while for Maria to come by and take our order.

Tags: Live Sports, Neighborhood Gem, Vibrant Bar Scene, Cozy, Quiet Conversation, Good for a Date, Special Occasion
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food3
ambience3
service3
value3

 
 (San Francisco)·Dined on January 28, 2018

Made reservation for 2 during the 1000 bonus point time frame and it was confirmed by email. Last minute change in plans required me to go alone. Paul Martins restaurant denied my 1000 points because only 1 showed up instead of 2. For this reason, I will not recommend this restaurant.

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food3
ambience3
service4
value2

vip
 (San Francisco)·Dined on January 28, 2018

Another great meal (brunch) at PM. The service was phenomenal especially Jessica, the manager who stopped by our table to say hello. We will be back,

Tags: Business Meals, Cozy
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 27, 2018

Still a long way to go for this to be a great restaurant choice. This time was definitely better than the last 6-7 times. Kitchen is still way to slow, and service poor. Raising the prices was a bad idea. $45 for a NY steak that the kitchen can NEVER cook right is simply insane. This is more than any other restaurant in the area.

Changing servers and front of house management seems to have helped. Now Corporate management need to blow up the kitchen staff to keep this place going. This is the slowest Resturant on the Penninsula.

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food4
ambience4
service4
value3

 
 (San Francisco)·Dined on January 25, 2018

Excellent service

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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 22, 2018

This is my second lunch event here and for the second time was dissappointed in the quality of the food and the service. I will not be lunching here again in the future. That said, I have had very good experiences here in the evenings. The mid-day crew does not meet the standards of the dinner staff.

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food2
ambience3
service3
value2

 
 (San Francisco)·Dined on January 21, 2018

Good but not great food. Unacceptable service level. Overpriced for all-in value. Will not come back.

Tags: Handcrafted Cocktails
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food3
ambience2
service1
value1

 
 (San Francisco)·Dined on January 21, 2018

When placing our orders the waitress was very short with us stating that they were under staffed and will be back when we were ready. Once we ordered 4 of us stated we wanted our meat pink, she told us her interpretation of pink was Medium instead of letting the chef make that call, 3 of the entrees came out rare (red) and the other over done (brown all the way through). Also they served the adults first and then we waited 5 minuets for the children to be served. She did correct the mistake with the Mac and Cheese that was asked to be made without ham, but came with it. She had it remade but it came after we were almost done with the meal. She did take it off the bill.

This was our second time dinning at Paul Martin’s, but first time in San Mateo, the other time was in Mt. View. Both times the service was bad as well as the food. We will not be returning.

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food1
ambience2
service1
value1

vip
 (San Francisco)·Dined on January 21, 2018

We were celebrating a birthday with a party of 6 and had an early res, but happy hour isn't offered at tables. The calamari is good. Salads were not interesting and need broader scope of choices. The Sunday Prime Rib special was great and would go back for that. The Rib-eye was fine but not a good value for $37 price, 2 brick chicken orders were good and the 2 halibuts were slightly dry and the asparagus wasn't tasty. Our server was very nice but seems over extended with other tables so we had to seek him out a few times. There's a lot of reviews concerning serve issues so hope management can work it out soon. Another suggestion is to refresh the menu. Entrees had a main item and one side, usually a vegetable so we needed to order extra sides, which makes meals expensive or we'd leave hungry.

Tags: Great for Outdoor Dining, Bar Seating, Happy Hour, Comfort Food
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food3
ambience3
service3
value3

 
 (San Francisco)·Dined on January 15, 2018

Caesar salad was mediocre, steak was good but over cooked. I had to wait 15 minutes for coffee, server was nice but hard to get his attention

Tags: Creative Cuisine
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food4
ambience4
service3
value3

 
 (San Francisco)·Dined on January 14, 2018

The food here is tasty. However, the service has failed to meet the mark the last 3 out of 4 times I have been here. From slow, inattentive waiters to failure to bring a drink. There's always something and, frankly, for the prices, the service should be solid. I'll think long and hard before spending my money here again.

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food4
ambience3
service1
value4

 
 (San Francisco)·Dined on January 14, 2018

We were given a gift certificate so we decided to go on a Sunday night when they have a full dinner of prime rib (includes salad, side and dessert) for $34. The place is very attractive and although it was almost full, we could easily hear each other talk. We were seated in a very nice booth above the tables and it was quite romantic. The entire dinner was delicious. The Cesear Salad was perfectly dressed, the prime rib was tender and done exactly as we had asked. I had the grilled sweet potatoes and they were excellent. Dessert was decadent ice cream. I would really recommend this place for a date.

Tags: Romantic, Business Meals, Worth the Drive, Special Occasion, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 12, 2018

Fri HH still a deal @ $14 for fried chick sand and cheeseburger both with fries & glass of red, respectively! Chandler was our terrific server. Ashley as always was her helpful self. Thank you for a great EOW! We'll be back for the prime rib soon.

Tags: Quick Bite, Special Occasion, Fit for Foodies, Good for Groups, Great for Lunch
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food4
ambience4
service4
value4

 
 (San Francisco)·Dined on January 11, 2018

Definitely a good place for a business lunch. Food excellent and the wait staff is polite and gives you room to talk, take orders and not hover unnecessarily. Totally able to discuss and settle some business issues while enjoying a very good meal.

Tags: Handcrafted Cocktails, Good for a Date, Great for Lunch, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 10, 2018

It was just ok for me. The steak was good but very greasy overall. Our service was - meh - enthusiastic at first and once the food came out never saw our server again. Wasn't my choice for the girl's dinner but tried to get behind it. Just not very exciting.

Tags: Happy Hour
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food3
ambience3
service2
value3

vip
 (San Francisco)·Dined on January 10, 2018

I’m afraid I was not impressed with the short ribs. First time disappointed here

Tags: Fit for Foodies, Neighborhood Gem, Good for Birthdays, Good for a Date, Special Occasion, Great for Lunch
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food4
ambience5
service5
value4

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