Nearby points of interest
Nearby points of interest
About Paul Martin's American Grill - San Mateo
Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.
San Mateo, CA 94403
American, Contemporary American, Steakhouse
Hours of Operation:
MON - THUR: 11 AM - 10 PM
FRI - SAT: 11 AM - 11 PM
SUN: 11 AM - 9 PM
31st ave/El Camino Real
$30 and under
AMEX, Discover, MasterCard, Visa
Free parking lot
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine
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Paul Martin's American Grill - San Mateo Ratings and Reviews
Not a memorable experience. The waiter was pleasant enough, but brought the wrong wine after correcting the error, waited >10 minutes to be served.
We both ordered one of their signature dishes, Salmon, only to find out they were out of it.
Ordered strip steak Medium and it was served rare. Asked that it be corrected and it was brought back ~10 minutes later still rare. The sides were cold by this point.
The waiter didn’t seem concerned by any of the above nor was any offer made to adjust the bill.
Won’t be going back any time soon. Not recommended.
I have dined here several times before. Love the ambiance, the Salmon & Fish Tacos.
However, the music is way too loud & genre of a dance bar. Not the mellow background that goes with a nice meal. Don't get me wrong, I love music & love to dance but was on the edge of annoying while we are trying to talk & relax & didn't suit the ambiance of this restaurant.
Great place for date! We really feel this is a great mix of atmosphere and food. Service has always been excellent. Management is involved and personable. Just a great place to bring your date or family for special occasions. Our favorite is the skirt steak and the butcher’s board appetizer.
Been going to this place since Xavier and before I knew him. New mgmt Kenny and HUGH seem to be keeping up the quality. Sierra our server was good. We stopped in after a long work week for the HH chick sand and cheese burg with glasses of Hogue red. Last Tues caught the fried chick special delish. Says shortbreads (plural) so pls give me at least two! I had the pistachio and ONE shortbread for dessert. Hope to catch the filet and crab cake before Dec 31! Shout to Ashley that always swings by! Can't wait to use my promo, when purchasing GC.
If you like dry fried chicken this is the place. I ordered the Tuesday buttermilk fried chicken special. They must have forgot the buttermilk because it was the driest fried chicken I have ever had. The special also included their campfire sundae but all I got was a plain single scoop of ice cream. Disappointing.
As usual - since we go there often - Good food, good service, nice place ---
As retired seniors who like to eat out, we appreciate the restaurants that give us a good price
on their regular food - especially because we can adapt our hours to fill the spaces when they are more advantageous to the restaurants. We hope you keep more offers coming.....
Have taken many senior friends, who have told us they will continue coming...
Unfortunately there was a family with a baby who they let scream intermittently which was
unpleasant for others who had to listen to it. I am not faulting the restaurant for that, but it
did not make for the most pleasant evening out. The server did her best, but a few things were
out of her control. The food was average.
I had high expectations entering the restaurant...nice decor. I was seated and waited for a server to welcome me. Never happened. Finally a Manager asked if I was being helped. He proceeded to ask if I would care for a drink and then immediately asked what I would like for dinner. Ordered a glass of wine. Waited and a waitress comes to me and informs me they are out of red wine...wtf? They were out of the wine I ordered. The Manager returns with a different brand, opens the bottle and pours some for me and him to sample. Class act! Ordered the Sunday prime rib. Another person arrives and drops a salad in front of me and darts off. Use the pepper grinder on the table...empty! The salad was good but over-drenched with dressing. The waitress that informed me they were out of red wine returns not to ask me if everything was to my liking but to say my meal will be up shortly but in the mean time I'll bring you some bread. The bread arrives along with a my entree on a searing plate that felt like it was sitting in the oven. Waitress never returned until the end. I do not recommend this establishment!
We can’t afford nice food often so this was a special occasion.
The restaurant was empty around 4:00pm. This was good because we got the whole places attention, and everything came out quick.
We started with the salt and pepper shrimp, which came out perfect and delicious. We ate all 8 pieces with no complaints. Next we got the chicken salad. It was their version of a Chinese chicken salad, however it was good and not too saucy. I would order it again.
We shared the entree as well, and that was the brick chicken. I can’t say I enjoyed this as much as it the others, the chicken had bones and fat pieces which got annoying to keep pulling out.
Overall the chicken won’t be something I’ll get again. I know the skirt steak is good, maybe I’ll get that again.
Food and drinks were tasty, but high prices. The facility looked clean. Our server, Ian, was very good and had a lot of patience for 3 friends who were catching up and not really studying the menu. When making the online reservation, I mentioned that our dinner was a birthday celebration. There was no mention of this upon check-in or at all during our meal. That was a little disappointing.
Went to the hostess to see if they had openings and was told it would be an hour. Booked on here for a table available 15 minutes later. I just thought that was stupid and sad. Asked for a burger cooked medium that came out raw. Ordered pasta for my daughter with butter and cheese. Came out completely plain. Sent it back and it came out with butter. There are some basics missing here.
We really like the food, but the troubling part is having it made correctly the first time. We've been here multiple times and 70% off the time they get my wife's order wrong.
On this occasion it was my wife's b-day. She really likes the food so she decided on paul martins as her b-day dinner location. My wife ordered a plain burger with nothing on it. The first burger had aoli on the bun and burger. They second time the burger was well done and burnt on the outside. The third burger was practically raw.
Due to already sending the burger back twice and the entire dinner party had already finished their meal, my wife decided to just keep the burger.
The manager and chef apologized. The manager compt my wife's meal, a glass of wine, and a beer for me. The waitress was really apologetic and offered us free dessert.
In all I think they handled the situation correctly. It's just frustrating that this happens consistently at a place where we really love the food.
One of our clients ordered a black and blue cheesburger which they didn't get quite right the first time. They did remake the burger the second time to perfection. Most restaurants won't cook a burger raw as they claim health issues. Kudos to Paul Martin's for giving the customer what they want!
Picked up BF from SFO, easiest thing to do head for PMAG! I had the French dipped sandwich & fries good but the dip was extremely salty! BF had the petit frites and HH Hogue. We shared the three scoops (one of ea flavor) of ice cream & shortbreads. Everything was delicious. Our serveur was very helpful.
As always Paul Martins food is great and our server was great but clearly the restaurant does not have enough servers and it does take a very long time to get food and drinks. Always been a problem at Paul Martins. We go there often enough to notice the turn over in servers is so much so that from visit to visit in 2-3 weeks time we see new faces
We came for a business lunch. We arrived at 1215 and the table was ready for us which was great. We were 6 people. Ordered 4 salads and 2 sandwiches and it took nearly an hour waiting for our food! The food tasted good however for a business lunch you need to be able to get in and out. The service was too slow. We received no apologies for the delay.
If you don’t mind a long wait for food this is you place.
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