Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi
  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi

Nearby points of interest

  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi
  1. Distance: 0.11mi
  2. Distance: 0.25mi
  3. Distance: 0.73mi
  4. Distance: 0.95mi

About Paul Martin's American Grill - San Mateo

Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.

101 Hillsdale Shopping Center
San Mateo, CA 94403
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Dining Style:
Casual Elegant

Cuisines:
American, Contemporary American, Steakhouse

Hours of Operation:
MON - THUR: 11 AM - 10 PM
FRI - SAT: 11 AM - 11 PM
SUN: 11 AM - 9 PM

Cross Street:
31st ave/El Camino Real

Dress Code:
Smart Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(650) 212-7400

Website:
http://www.paulmartinsamericangrill.com/

Parking Details:
Free parking lot

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine

Specials

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Details
Daily 5:00PM - 5:30PM 8:30PM - 10:00PM

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Paul Martin's American Grill - San Mateo Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.0

service

3.9

ambience

4.0

value

3.6

Noise

Moderate

82% would recommend it to a friend

Casual (39)
Special Occasion (32)
Great for Lunch (27)
See All
Good for Groups (26)
Happy Hour (26)
Good for Birthdays (25)
Good for a Date (25)
Bar Seating (24)
Good for Anniversaries (21)
Neighborhood Gem (21)
Comfort Food (19)
Business Meals (18)
Healthy (17)
Vibrant Bar Scene (15)
Fit for Foodies (15)
Handcrafted Cocktails (14)
Great for Outdoor Dining (14)
Fun (12)
Sunday Lunch (12)
Worth the Drive (12)
Notable Wine List (11)
Organic (11)
Cozy (10)
Hot Spot (10)
Local Ingredients (10)
People Watching (9)
Quiet Conversation (9)
Creative Cuisine (8)
Disabled Access (8)
Seasonal (8)
Gluten Free Options (7)
Great Beer (7)
Romantic (7)
Great for Brunch (6)
Authentic (5)
Late-night Find (5)
Live Sports (5)
Pre/post Theatre (5)
Quick Bite (5)
Live Music (4)
Paleo Friendly (4)
Good Vegetarian Options (4)
Kid-friendly (3)
Tasting Menu (3)
Vegan (2)
Afternoon Coffee (1)
Afternoon Tea (1)
Tapas (1)
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1649 reviews
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vip
 (San Francisco)·Dined 2 days ago

Not worth the price.

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food3
ambience2
service3

 
 (San Francisco)·Dined 2 days ago

It was extremely busy the night we went, so service was a bit slow. Waitress forgot our bread, and didn't check on us at all. We've been here many times, and usually the service is great. Food was really good, especially the short ribs. No room left for dessert, but I do wish they would bring back the salted caramel ice cream!!

Tags: Hot Spot, Fun, Good for a Date, Vibrant Bar Scene, Good for Anniversaries, Happy Hour, Good for Groups
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food4
ambience4
service2
value5

vip
 (San Francisco)·Dined 3 days ago

unbelievably awful and I have NEVER taken time to write a review. But so many things were just so subpar it was sad, amazed they are in business. The server was fantastic and told him to get the hell out of dodge and go work somewhere great - with quality and attention and excellence as that is the type of place he should be working. He is a young man and clearly was embarassed - first the wine ordered not available, then TWO of the two main dishes we ordered not available, then asked for a substitution of a different vegetable/side on the main dish we ordered that was available - and his manager would not let him do it and they charged us for the preferred/asked for side vegetable and still put the unwanted veg on the plate too. The entrees were so so (salmon) and a blah tasting chipotle chicken grilled, with watery spinach, the extra side we had wanted substituted ended up being a cold cauliflower with some unrecognizable flavor (SUGGESTION BEST vegetable dishes in norcal, go to TRUE Life kitchen. and I have NO connection in any way with True Life Kitchen other than eating there 5 times in past few months and it is awesome food) Anyway, I digress - no bread offered with dinner, though the plates were somewhat bear. The sad was good (yay) Oddly the table we had was 3 inches or so higher than all the other tables on the floor - would not nomrally have noticed or cared but it was just such a weird restaurant experience at that point. Then the bill came and the charge included the $4 more for the two glasses of wine that had needed to be substituted when the wine we originally ordered from the menu was not available. I work in the food/wine business and so this particularly bad experience at a restaurant is so not the norm I felt compelled to warn folks not to spend money here. It is not high end and not inexpensive, so you'll still drop over $100 on a really bad meal and have alot more fun making dinner at home with money in your pocket!

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food1
ambience1
service5
value1

vip
 (San Francisco)·Dined 4 days ago

Split an appetizer and entree. Party of two. Only thing I was disappointed about was order the Butchers board which came with three slices of toasted bread one they completely burnt (BLACK) on one side and tried to hide it by putting on the bottom and burnt side down. Other then that great night.

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food3
ambience4
service5
value3

vip
 (San Francisco)·Dined 4 days ago

The quinoa bowl had no quinoa. Service was slow and spotty

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food2
ambience3
service2

 
 (San Francisco)·Dined 4 days ago

kkWe have gone two separate times for the Tuesday night special; buttermilk fried chicken.. Our dinner time was 6pm and both times they were out!! The place is so noisy and wind blows through it every time they open the front door/curtain.. The chef must be incompetent that he cannot have enought of the special at 6pm.. He sells it all at lunch.. What is wrong with having too much then serving the rest on Wednesday? The brick chicken we had was hard and dry.
We will never go back.

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food2
ambience2
service3
value2

 
 (San Francisco)·Dined 5 days ago

We've tried this restaurant many times. I don't know what the problem is with this one. The one in Roseville is reliably good. This last visit was our LAST VISIT. I ordered the kale salad without any of the garlicky dressing. I asked for blue cheese dressing on the side. I got the dressing on the side alright, but to my surprise it didn't taste like blue cheese at all. It was filled with minced onions, chives and dill. I told her that it was not the right dressing and she checked with the kitchen, returning to tell me that it was in fact blue cheese but that they make it that way. I was annoyed and disappointed as I had tasted it already and I have a very bad reaction to alliums. I have had the blue cheese dressing before and it didn't taste like that. Who would have thought that the blue cheese dressing would have little blue cheese in it and all the onion you could stand? It was not her fault though and we just shrugged it off as a weird thing that happens in this very oddly run restaurant. Within minutes the manager appeared, unasked for, at the table. Instead of just asking me what happened he launched into a defense of their "secret recipe" and when I said I thought it was bizarre and maybe it was something they ought to note in their menu he asked me in a demanding tone "WELL, did you tell your server you were allergic??" WHO WOULD HAVE THOUGHT THAT NECESSARY WITH THE DAMN DRESSING?? Whatever I tried to say he spoke over and was obviously harried and, hello, you are not invited to our table so thanks and bye now. We won't be back. There are too many mistakes made in the kitchen, between not reading what the server wrote, to the servers not writing down what we want to getting odd variations on the food ordered or someone else's food at our table. It's expensive food to be so haphazard in the serving. Some of the servers are good but the majority of the staff seem to have been randomly plucked from the shoppers in the adjacent shopping mall.

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food2
ambience2
service1
value1

 
 (San Francisco)·Dined 6 days ago

I made a reservation but the restaurant call to cancel it cause it was booked by someone.

Tags: Casual
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food4
ambience3
service2
value1

vip
 (Chicago)·Dined on December 9, 2017

Not a memorable experience. The waiter was pleasant enough, but brought the wrong wine after correcting the error, waited >10 minutes to be served.
We both ordered one of their signature dishes, Salmon, only to find out they were out of it.

Ordered strip steak Medium and it was served rare. Asked that it be corrected and it was brought back ~10 minutes later still rare. The sides were cold by this point.

The waiter didn’t seem concerned by any of the above nor was any offer made to adjust the bill.

Won’t be going back any time soon. Not recommended.

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food2
ambience3
service2
value1

vip
 (San Francisco)·Dined on December 9, 2017

We enjoyed the artichoke appetizer and split a cobb salad. Very busy, but the manager got us a table quickly.

Tags: Hot Spot, Great for Outdoor Dining, Fun, Neighborhood Gem
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food4
ambience4
service4
value4

 
 (San Francisco)·Dined on December 9, 2017

I have dined here several times before. Love the ambiance, the Salmon & Fish Tacos.
However, the music is way too loud & genre of a dance bar. Not the mellow background that goes with a nice meal. Don't get me wrong, I love music & love to dance but was on the edge of annoying while we are trying to talk & relax & didn't suit the ambiance of this restaurant.

Tags: Great for Brunch, Special Occasion, Bar Seating, Happy Hour
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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on December 5, 2017

Excellent salads, tacos, burgers and good wait staff. Homemade warm bread is superior.

Tags: Business Meals, Organic, Live Sports, Great Beer, Fun, Vibrant Bar Scene, Casual, Sunday Lunch, Healthy, Handcrafted Cocktails, Happy Hour, Good for a Date, Special Occasion, Bar Seating, Neighborhood Gem, Good for Birthdays, Creative Cuisine, Paleo Friendly, Kid-friendly, Comfort Food, Good Vegetarian Options, Authentic, Good for Groups, People Watching, Fit for Foodies, Great for Brunch, Great for Lunch
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food4
ambience4
service4
value4

vip
 (London)·Dined on December 3, 2017

Terrible food with no taste and no salt

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food1
ambience3
service1
value1

 
 (San Francisco)·Dined on December 3, 2017

Great place for date! We really feel this is a great mix of atmosphere and food. Service has always been excellent. Management is involved and personable. Just a great place to bring your date or family for special occasions. Our favorite is the skirt steak and the butcher’s board appetizer.

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food5
ambience5
service5
value4

 
·Dined on December 2, 2017

Very expensive for a mediocre meal. My sister in law got the steak. Over $40 dollars small piece of steak and small serving of mashed potatoes. No salad included. We never got bread.

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food2
ambience2
service3
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vip
 (San Francisco)·Dined on December 2, 2017

Been going to this place since Xavier and before I knew him. New mgmt Kenny and HUGH seem to be keeping up the quality. Sierra our server was good. We stopped in after a long work week for the HH chick sand and cheese burg with glasses of Hogue red. Last Tues caught the fried chick special delish. Says shortbreads (plural) so pls give me at least two! I had the pistachio and ONE shortbread for dessert. Hope to catch the filet and crab cake before Dec 31! Shout to Ashley that always swings by! Can't wait to use my promo, when purchasing GC.

Tags: Happy Hour, Hot Spot, Good for a Date, Good for Groups, Special Occasion, Vibrant Bar Scene, Fit for Foodies, Worth the Drive, Cozy, Casual
1 person found this review helpful.
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food5
ambience5
service5
value5

 
·Dined on November 30, 2017

Food was great but service was too slow. We arrived on time for a 5:45 reservation and needed to leave by 7:00. But we weren’t served our meal until 6:40 and had to really hustle to eat and pay the bill. Weren’t able to get out of there until 7:10.

Tags: Creative Cuisine, Good for a Date
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food5
ambience3
service2
value4

vip
 (San Francisco)·Dined on November 22, 2017

If you like dry fried chicken this is the place. I ordered the Tuesday buttermilk fried chicken special. They must have forgot the buttermilk because it was the driest fried chicken I have ever had. The special also included their campfire sundae but all I got was a plain single scoop of ice cream. Disappointing.

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food2
ambience3
service1
value2

 
·Dined on November 21, 2017

Food always good. Service terrible. Waiter totally forgot the appetizer

Tags: People Watching
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food4
ambience3
service1
value3

 
 (San Francisco)·Dined on November 21, 2017

As usual - since we go there often - Good food, good service, nice place ---
As retired seniors who like to eat out, we appreciate the restaurants that give us a good price
on their regular food - especially because we can adapt our hours to fill the spaces when they are more advantageous to the restaurants. We hope you keep more offers coming.....
Have taken many senior friends, who have told us they will continue coming...

Tags: Organic, Romantic, Vibrant Bar Scene, Neighborhood Gem, Bar Seating, Great for Outdoor Dining, Healthy, Good for Anniversaries, Special Occasion, Seasonal, Happy Hour, Good for a Date, Sunday Lunch, Good for Groups, Good for Birthdays, Local Ingredients, Casual, Business Meals
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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on November 20, 2017

Unfortunately there was a family with a baby who they let scream intermittently which was
unpleasant for others who had to listen to it. I am not faulting the restaurant for that, but it
did not make for the most pleasant evening out. The server did her best, but a few things were
out of her control. The food was average.

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food3
ambience2
service3
value2

 
 (San Francisco)·Dined on November 19, 2017

Nice restaurant for family or date. However it is a little overpriced for the portions. they do have happy hours with drink specials and apps.
location is good for shoppers and locals, look for discounts on web...

Tags: Disabled Access, Seasonal, Local Ingredients, Gluten Free Options, Vegan, Healthy, Worth the Drive, Comfort Food, People Watching, Casual
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food4
ambience4
service4
value3

vip
 (San Francisco)·Dined on November 17, 2017

Our waiter, Pedro, was such a good waiter! So nice and attentive to us.

Tags: Good for Birthdays, Business Meals, Good for Anniversaries, Cozy, Neighborhood Gem, Great for Lunch, Casual, Special Occasion, Bar Seating, Fit for Foodies
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food5
ambience5
service5
value4

vip
 (San Francisco)·Dined on November 16, 2017

Very good. A bit slow.

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food4
ambience4
service4
value3

vip
 (Philadelphia)·Dined on November 6, 2017

I had high expectations entering the restaurant...nice decor. I was seated and waited for a server to welcome me. Never happened. Finally a Manager asked if I was being helped. He proceeded to ask if I would care for a drink and then immediately asked what I would like for dinner. Ordered a glass of wine. Waited and a waitress comes to me and informs me they are out of red wine...wtf? They were out of the wine I ordered. The Manager returns with a different brand, opens the bottle and pours some for me and him to sample. Class act! Ordered the Sunday prime rib. Another person arrives and drops a salad in front of me and darts off. Use the pepper grinder on the table...empty! The salad was good but over-drenched with dressing. The waitress that informed me they were out of red wine returns not to ask me if everything was to my liking but to say my meal will be up shortly but in the mean time I'll bring you some bread. The bread arrives along with a my entree on a searing plate that felt like it was sitting in the oven. Waitress never returned until the end. I do not recommend this establishment!

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food2
ambience3
service1
value2

 
 (San Francisco)·Dined on November 5, 2017

Each time we come here for dinner, we are always pleased with the quality of the food. I love the fact that if you're on their email list, they will send you discounts. Great value!

Tags: Great for Outdoor Dining, Bar Seating, Fun, Cozy, Good for Groups
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food5
ambience4
service5
value4

vip
 (San Francisco)·Dined on November 5, 2017

Consistently good food, delicious salmon, and a fun atmosphere. Can be noisy

Tags: Special Occasion, Great for Outdoor Dining, Notable Wine List
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food4
ambience4
service5
value4

vip
 (San Francisco)·Dined on November 5, 2017

It was good.

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food4
ambience4
service5
value2

 
 (San Francisco)·Dined on November 4, 2017

Good location to meet friends and great that they take reservations

Tags: Casual
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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on November 2, 2017

New chicken salad was delicious. Yummy.

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food4
ambience3
service3
value3

vip
 (San Francisco)·Dined on November 1, 2017

We can’t afford nice food often so this was a special occasion.
The restaurant was empty around 4:00pm. This was good because we got the whole places attention, and everything came out quick.

We started with the salt and pepper shrimp, which came out perfect and delicious. We ate all 8 pieces with no complaints. Next we got the chicken salad. It was their version of a Chinese chicken salad, however it was good and not too saucy. I would order it again.

We shared the entree as well, and that was the brick chicken. I can’t say I enjoyed this as much as it the others, the chicken had bones and fat pieces which got annoying to keep pulling out.
Overall the chicken won’t be something I’ll get again. I know the skirt steak is good, maybe I’ll get that again.

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food3
ambience5
service5
value3

 
 (San Francisco)·Dined on October 31, 2017

Service was just OK. My Ribeye steak was tough and the add-on choices were nonexistent. Seems more like an appetizer and drinks kind of place. I've tried this location 3 times and I walk out disappointed each time.

Tags: Quiet Conversation
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food2
ambience3
service3
value2

 
·Dined on October 29, 2017

we went for the prime rib dinner (sunday special) and the meat was not tender and was not cooked as requested. ordered a replacement dinner that was just "ok". quality of ingredients and presentation seem to have deteriorated.

Tags: Happy Hour
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food1
ambience3
service3
value2

vip
 (San Francisco)·Dined on October 28, 2017

Food and drinks were tasty, but high prices. The facility looked clean. Our server, Ian, was very good and had a lot of patience for 3 friends who were catching up and not really studying the menu. When making the online reservation, I mentioned that our dinner was a birthday celebration. There was no mention of this upon check-in or at all during our meal. That was a little disappointing.

Tags: Good for a Date
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food4
ambience4
service5
value3

 
 (San Francisco)·Dined on October 23, 2017

Took advantage of Sunday special (prime rib) and it was excellent. Mashed potatoes were very
good as was the salad. Having dessert was an extra treat. Our waiter was great.

Tags: Comfort Food, Good for Anniversaries, Casual, Handcrafted Cocktails, Neighborhood Gem, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on October 21, 2017

Went to the hostess to see if they had openings and was told it would be an hour. Booked on here for a table available 15 minutes later. I just thought that was stupid and sad. Asked for a burger cooked medium that came out raw. Ordered pasta for my daughter with butter and cheese. Came out completely plain. Sent it back and it came out with butter. There are some basics missing here.

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food3
ambience3
service1
value3

vip
 (San Francisco)·Dined on October 21, 2017

We really like the food, but the troubling part is having it made correctly the first time. We've been here multiple times and 70% off the time they get my wife's order wrong.

On this occasion it was my wife's b-day. She really likes the food so she decided on paul martins as her b-day dinner location. My wife ordered a plain burger with nothing on it. The first burger had aoli on the bun and burger. They second time the burger was well done and burnt on the outside. The third burger was practically raw.

Due to already sending the burger back twice and the entire dinner party had already finished their meal, my wife decided to just keep the burger.

The manager and chef apologized. The manager compt my wife's meal, a glass of wine, and a beer for me. The waitress was really apologetic and offered us free dessert.

In all I think they handled the situation correctly. It's just frustrating that this happens consistently at a place where we really love the food.

Tags: Great for Lunch
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food5
ambience3
service5
value3

vip
 (San Francisco)·Dined on October 19, 2017

First time there, and it was great. Our server Eric was very considerate and helpful.

Tags: People Watching, Special Occasion, Cozy
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food5
ambience5
service5
value5

vip
 (Los Angeles)·Dined on October 18, 2017

One of our clients ordered a black and blue cheesburger which they didn't get quite right the first time. They did remake the burger the second time to perfection. Most restaurants won't cook a burger raw as they claim health issues. Kudos to Paul Martin's for giving the customer what they want!

Tags: Comfort Food, Good for a Date, Business Meals
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food4
ambience4
service5
value4

 
·Dined on October 14, 2017

Fish over cooked and very overpriced $38!! Service okay. Chain restaurant quality overall.

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food2
ambience4
service4
value2

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