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Paul Martin's American Grill - San Mateo

4.2
2384 Reviews
$30 and under
American
Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected

Offers

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Daily 5:00PM - 5:45PM 8:30PM - 9:00PM

What 2384 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.4
service
4.1
ambience
3.8
value
Noise · Moderate
76% of people would recommend it to a friend
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ST
SteveT
San Francisco
3 reviews
Dined on December 17, 2020
Overall4food4service4ambience4

High quality American food. Dined there twice in December. Had the burger, fish tacos, tortilla soup, brick chicken and roasted brussels sprouts side dish. Everything was good at a price that was a good value.

e
vipelizabethr
San Francisco
6 reviews
Dined on December 13, 2020
Overall5food5service5ambience4

Wonderful Birthday Lunch with my family. Rain didn't stop us from having a incredible lunch. Heaters kept us toasty.

DZ
DesireeZ
San Francisco
1 review
Dined on December 10, 2020
Overall5food5service5ambience5

Loved everything about it Covid protocols set food great

JS
vipJSG00
San Francisco
37 reviews
Dined on December 3, 2020
Overall5food5service5ambience5

Good food, good service...will continue to go back.

m
vipmeme
San Francisco
19 reviews
Dined on November 29, 2020
Overall5food5service5ambience4

Sat on patio and it was pleasant.

LB
LindaB
San Francisco
17 reviews
Dined on November 26, 2020
Overall4food4service5ambience4

Thanksgiving dinner with a friend. Lovely day, lovely meal. Outstanding service.

TS
TonyS
Tahoe
1 review
Dined on November 26, 2020
Overall3food3service4ambience4

Over all the Thanksgiving dinner was subpar.
The Service was very good

Food: Turkey very good

Dressing: dry, and not fully cooked

sweet potatoes: some overcooked and some under cooked

Everything else was good.

Coffee was old and lukewarm. took ten minutes to get a hot cup. Desert was done by then.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on November 26, 2020
Overall5food5service5ambience5

I wish I remember our server’s name. She worked the lunch shift on Thanksgiving day serving the outside patio. She was really wonderful and offered great suggestions when we asked her about dishes. Instead of saying everything on the menu was good, she offered why she liked certain dishes and that made it easier for us to decide what we wanted. Her attitude was amazing and she was the first person that has made me want to tip very generously. She was a gem and the food was great.

DB
vipDenB
San Francisco
36 reviews
Dined on November 22, 2020
Overall5food5service5ambience4

The food was very well prepared. Excellent taste. Server helpful when I shared I did not care for one item that was part of my dish; switched out slaw with spinach. Great menu selections.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on November 21, 2020
Overall5food5service5ambience5

Good meal, very attentive staff, overall great experience.

GV
GaryV
San Francisco
1 review
Dined on November 20, 2020
Overall5food5service5ambience5

My wife and I visit several times a year. We never had an unpleasant one. We like the cocktail and wine list. Their food choices compliment the drinks perfectly. The service is on point. They easily recognize and issues and solve them with the customer in mind. Also with the pandemic in mind, the restaurant planned it appropriately. Thanks!

IH
IsabelH
1 review
Dined on November 20, 2020
Overall5food5service5ambience5

Great food. Took my dad for his bday, he loved it.

D
vipDave
San Francisco
7 reviews
Dined on November 19, 2020
Overall5food5service5ambience5

Nice place for a Friday night Date Night. Good food. Good service and a very nice atmosphere.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on November 16, 2020
Overall5food5service5ambience5

Great meal, great service.

KM
KenM
San Francisco
1 review
Dined on November 15, 2020
Overall5food5service5ambience5

The staff was attentive upon arrival and quickly sat us. We were socially distanced from other tables/booths. All staff wore protective facemasks and gloves. The food was well prepared and tasty. The service was excellent and limited the visits to the table to when it was necessary.

JS
vipJenS
San Francisco
3 reviews
Dined on November 14, 2020
Overall4food2service5ambience4

Flavors were lacking. Quality still very high

OT
OpenTable Diner
San Francisco
2 reviews
Dined on November 14, 2020
Overall4food4service5ambience5

Gabriel our Server was AWESOME 👏🏼

OT
OpenTable Diner
San Francisco
4 reviews
Dined on November 14, 2020
Overall5food5service5ambience4

Perfect place for a date night. Good food excellent wait staff!

SF
vipSteveF
San Francisco
4 reviews
Dined on November 12, 2020
Overall5food5service5ambience4

So glad they’re back. Food is better than ever and so is the service

M
Masoud
Los Angeles
1 review
Dined on November 11, 2020
Overall1food1service2ambience2

Horrible selection of fixed menu, overpriced!

JR
vipJoeR
San Francisco
37 reviews
Dined on November 11, 2020
Overall5food5service4ambience4

Food was excellent as usual. Given the few customers, service was a bit slow. Attention to social distancing and sanitizing was excellent.

c
vipcatd
San Francisco
14 reviews
Dined on November 11, 2020
Overall5food5service5ambience5

Lunch. Had the burger. Delicious!!!

OT
OpenTable Diner
San Francisco
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

This was more nostalgic, first time since pandemic, nothing has changed except it seemed a little brighter... got to see the food!

OT
vipOpenTable Diner
San Francisco
1 review
Dined on November 8, 2020
Overall3food3service4ambience3

Food not as good as before. They recently reopened after having to close due to COVID. We understand given the situation. Staff was nice and gracious. Manager came by to say hello and thanked us for coming in. We appreciated it and wanted to support them. Was there for our Anniversary and celebrating our son’s outstanding report card. We did note the special occasion in the reservation but no recognition of that.

DM
DebbieM
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Great service. Very attentive waitstaff. Very clean and covid-19 compliant: social distance seating, hand sanitizer readily available and staff wearing masks at all times. Will definitely go back!

f
vipfellowdiner
San Francisco
2 reviews
Dined on November 7, 2020
Overall5food5service5ambience4

Wonderful service and great food. Very happy

OT
vipOpenTable Diner
San Francisco
8 reviews
Dined on November 7, 2020
Overall5food5service5ambience4

Always have a great time, staff is great, food is amazing!

LC
LucyC
1 review
Dined on November 6, 2020
Overall5food5service5ambience4

Love the brick chicken. Thank you to the manager who was attentive to us. Our waiter is new & still learning where everything is, but still attentive.
Thank you for Re-opening.

SF
SteveF
1 review
Dined on November 6, 2020
Overall4food4service5ambience5

Just so glad that Paul Martin’s is serving again. It had been 8 months since eating there and it was great.

DA
vipDebbieA
San Francisco
3 reviews
Dined on November 5, 2020
Overall5food5service5ambience4

I highly recommend Paul Martin's for its excellent menu, location, and ambience.

EC
vipEstelaC
San Francisco
21 reviews
Dined on November 3, 2020
Overall4food3service4ambience2

Due to Covid, they just reopened and the food was so so. Service was slow, not enough people working. Phone was ringing and ringing.

CB
vipChristineB
San Francisco
31 reviews
Dined on November 2, 2020
Overall5food5service5ambience5

Celebrating friends birthday. We both order grilled salmon salad and had wine and cosmo.
Happy to know Paul Martin was open for business with great food and service

m
vipmeme
San Francisco
19 reviews
Dined on November 1, 2020
Overall5food5service5ambience4

Every good for first day open again

OT
vipOpenTable Diner
Central Coast
1 review
Dined on November 1, 2020
Overall3food2service4ambience4

I enjoyed most of my meal till it came to my mac and cheese. For religious reasons i don’t eat pork and i asked when i had ordered to make it with no bacon. He told me bacon wasn’t even in the mac and cheese anymore. He brought me my mac and cheese with bacon sprinkled all across the top of it. I sent it back and asked for it to be remade and to make sure theirs no meat. He returned promising theirs no meat in this one and it was remade. But it seemed like they scrapped off the top and gave me the same mac and cheese. I didn’t figure out out till i ate nearly have it and noticed a weird taste then pulled out a small piece of bacon from my mouth. I flipped the mac and cheese over on a plate and saw that it was filled with bacon through out the bottom and i had eaten a lot of it. The rest of our meal was amazing though and i did enjoy the time i had with my family. They apologized and gave me my meal for free but i still can’t get over that. Wouldn’t go here if you have food restrictions.

R
vipRavioli
San Francisco
45 reviews
Dined on November 1, 2020
Overall5food5service5ambience5

How do fish tacos they were great my wife had the French dip sandwich it was great good service nice place

AL
vipAmyL
San Francisco
16 reviews
Dined on March 15, 2020
Overall4food4service4ambience4

I would be here more often if I lived close by👍 Food was good service was attentive 👍

R
vipeatsRus
San Francisco
13 reviews
Dined on March 14, 2020
Overall3food2service5ambience5

To be honest, we were disappointed with the food. Service was wonderful, the ambiance is great, but the food seriously failed to deliver. I'm not sure if the kitchen was short-staffed because of the virus crisis, but all-in-all, it did not live up to the hype.

NG
NormanG
1 review
Dined on March 8, 2020
Overall3food3service3ambience1

Freezing cold temperature. Floor sticky as the carpet must have been pulled up.
Freezing cold water in ladies bathroom.
Food good and good size portion.
Hardly any customers for a long time.

Paul Martin's American Grill - San Mateo
Responded on March 12, 2020

Dear NormanG, thank you for telling us about your recent experience at Paul Martin's San Mateo. We appreciate everyone who takes the time to write a review when we go above and beyond. We strive to be the best in the business and will continue to do so in the years to come. I do apologize for the cold temperatures, our heater was down and we are in the process of getting this situated. Thanks again and we hope to see you again soon. Have a great day!

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OT
vipOpenTable Diner
San Francisco
9 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Excellent food & service!

Paul Martin's American Grill - San Mateo
Responded on March 12, 2020

Thank you so much for taking the time to leave us feedback on how we're doing! We appreciate everyone who takes the time to review their dining experience with us!Thank you again,Paul Martins American Grill

Report
d
vipdfred
San Francisco
25 reviews
Dined on March 6, 2020
Overall2food2service2ambience3

We ordered cocktails first and they were fine. Ordered a second cocktail and our entrees. The second cocktails were both made wrong and the waiter was gracious about bringing us new ones. When they came they also tasted very strange, sort of like maybe the glassware was not rinsed out or something. Then we waited an extra long period for our food. When it came it was cold. Would not recommend this restaurant.

FAQs

Paul Martin's American Grill - San Mateo does offer delivery in partnership with Postmates. Paul Martin's American Grill - San Mateo also offers takeout which you can order by calling the restaurant at (650) 212-7400.

Paul Martin's American Grill - San Mateo is rated 4.2 stars by 2384 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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