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Paul Martin's American Grill - San Mateo

4.5
2442 Reviews
$30 and under
American
Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 2442 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.4
ambience
4.1
value
Noise · Moderate
90% of people would recommend it to a friend
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P
Peach
San Francisco
9 reviews
Dined 3 days ago
Overall4food4service5ambience5

Everything was great except for the food came out luke warm

F
vipFoodie
San Francisco
84 reviews
Dined 5 days ago
Overall3food3service3ambience3

Happy they are open for inside dining!

OT
OpenTable Diner
San Francisco
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Very good dining! Loved the customer service Jesus provided to us really friendly, and attentive he is a plus to this restaurant. We were here on a date with my husband!! Food very satisfying good taste. We ordered filet mignon with mashed potatoes was able to substitute the mashed potatoes to asparagus. Very happy with the service this is becoming one of my favorite places to dine in with my husband. Definitely will recommend and come back.

B
vipBedazl
San Francisco
37 reviews
Dined 6 days ago
Overall5food5service5ambience4

We were there for the brunch. So glad brunch started up again. It was delicious.
Our waiter was GREAT. Will be back.
Linda

t
thedream
San Francisco
26 reviews
Dined on April 10, 2021
Overall4food4service5ambience4

It’s great to have Paul Martin’s open again. Lots of service and same good food. Can’t
go wrong.

d
dunstan
San Francisco
4 reviews
Dined on April 4, 2021
Overall4food5service3ambience3

very slow service; extremely noisy dining room on Easter Sunday afternoon

DE
DanielEnTest
1 review
Dined on April 3, 2021
Overall4food5service5ambience3

It was a wonderful experience! My partner and I are on keto, and the server kindly notify us about the ingredients and nutrition of the food we wanted to order. Only thing, we specified in our reservation that it was an anniversary celebration, still we didn't receive any kind of extra attention. But that's only a detail.

F
vipFoodfan
San Francisco
7 reviews
Dined on April 3, 2021
Overall4food4service5ambience5

I will definitely return.

The salt and pepper shot were delicious. My daughter got the bacon cheeseburger and said it was the best burger she’s ever eaten. My husband got the baby back ribs and said they were really good. I had the Cajun ribeye and was a bit disappointed. I asked for well done and it was far too much pink. The flavor tasted like a grill and it definitely lacked flavor. The mashed potatoes were sour. We added a side of creamed corn which was delicious but not creamed like they say. To finish we shared the chocolate cake and vanilla cake. The chocolate was too rich and dense and needed ice cream. The vanilla one was Devine.

The price was comparable to TOWN in San Carlos. We’d come back for sure but not our top choice.

The service was impeccable!

SC
vipSherrieC
San Francisco
10 reviews
Dined on April 3, 2021
Overall4food4service5ambience4

Food and service was very good but prices are expensive.

n
naner
San Francisco
20 reviews
Dined on March 28, 2021
Overall4food4service4ambience3

My halibut dish was outstanding. Service was very good. So glad to have this place back

BJ
vipBarbaraJ
San Francisco
16 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

My friend and I were celebrating “big” birthdays! Our salads with prawns were delicious!

D
vipDave
San Francisco
9 reviews
Dined on March 25, 2021
Overall5food5service5ambience5

We ordered off of the Bar Menu which was great for us. The prices were very reasonable. The service was fine. We will return.

LW
vipLindyW
San Francisco
33 reviews
Dined on March 23, 2021
Overall4food4service5ambience5

Excellent food and super service

A
vipAnoush00
San Francisco
121 reviews
Dined on March 20, 2021
Overall5food5service5ambience4

How I wish that you would consider re-opening your Mountain View location. You are sorely missed! The short ribs are still outstanding, and the brick chicken also excellent, although it was missing those whole cloves of roasted garlic. The 5-layer chocolate cake is perfect to split between 2 diners.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on March 16, 2021
Overall5food5service5ambience5

Excellent service and food!

LP
LauraP
San Francisco
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

Great service, generous portions, nice outside patio!

S
vipShims
San Francisco
13 reviews
Dined on March 12, 2021
Overall5food5service5ambience5

They forgot the bday celebration

CB
vipChristineB
San Francisco
32 reviews
Dined on March 12, 2021
Overall5food5service5ambience5

Ladies Birthday Luncheon
Ty waited on us
Fantastic lunch menu with glass of wine
Paul Martin’s treated us to a dessert to celebrate birthday
Delicious warm butter cake with vanilla ice cream and fresh fruit on the cake
Delicious lunch!!!

PK
PamelaK
1 review
Dined on March 10, 2021
Overall5food5service5ambience5

We really enjoyed ourselves. The calamari was perfectly seasoned and had the perfect crispy crunch. My burger was medium rare, as I requested. The bartender made my martini exactly as I requested. Our server was engaging, helpful, and her timing was perfect. She had long dark hair, I believe. I can't remember her name, but we were seated on the patio. I'm glad to see you back open, and we're looking forward to happy hour as well!

OT
OpenTable Diner
Tahoe
1 review
Dined on March 10, 2021
Overall3food2service5ambience2

La comida mal sabor en general buen lugar el servicio excelente

Report
OT
OpenTable Diner
San Francisco
1 review
Dined on March 7, 2021
Overall5food5service5ambience4

I went to Paul Martin's for my girlfriends 21st birthday. They adhered to most of my special request and the service along with the food was very good and well received.

JD
vipJayDee
San Francisco
6 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Great food and setvice

LA
vipLindseyA
San Francisco
4 reviews
Dined on March 6, 2021
Overall5food4service5ambience4

Perfect outdoor dining. We really liked our server - Very pleasant gal!

OT
OpenTable Diner
San Francisco
1 review
Dined on March 5, 2021
Overall5food5service5ambience5

Great food and service

DK
DianaK
San Francisco
2 reviews
Dined on March 1, 2021
Overall5food5service5ambience5

always a favorite, so glad they are back! we've never had a bad meal there, cocktails excellent also.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on February 28, 2021
Overall5food5service5ambience5

Their DEEEELICIOUS Butter Cake topped with Vanilla Ice Cream and a Candle makes it a PERFECT location to celebrate a birthday! Patio service was great and the rest of our meal SUPERB! Thank you for bringing a happy spark during these tough times!

OT
OpenTable Diner
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

Great service and was seated right away! Followed great social distancing procedures.

JP
JanieP
San Francisco
1 review
Dined on February 26, 2021
Overall3food3service3ambience3

Nothing the write home about. Very basic and not worth the price point.

S
Snilda
San Francisco
4 reviews
Dined on February 26, 2021
Overall5food5service5ambience5

First time in a restaurant in just about a year, and it was fantastic. Everything was very clean and safe feeling, but the Paul Martin’s experience wasn’t affected negatively at all. Thank you!

S
vipShims
San Francisco
13 reviews
Dined on February 25, 2021
Overall5food5service5ambience5

Great service not clear why I didn’t get my open table points

SW
SylviaW
San Francisco
5 reviews
Dined on February 25, 2021
Overall3food4service2ambience4

Our server was not attentive. She forgot our bread and hinted at giving us our check early. She was slow and not present. Also forgot to give us kids desserts until we asked. Food was better than average. Drinks were good.

C
vipCalgourmet
San Francisco
106 reviews
Dined on February 21, 2021
Overall4food4service5ambience3

Service was very good, food was tasty, the tables on the patio were adequately spaced, my only issue was that the arms of my chair were dusty and there were bread crumbs (or something) on my chair when I went to sit down. This certainly suggests that cleaning was done only intermittently or not at all, contrary to what was stated the Open Table website.

B
vipBedazl
San Francisco
38 reviews
Dined on February 21, 2021
Overall5food5service5ambience4

We shared steak taco and Asian salad. Both were delicious. Our waiter was FANTASTIC. Very attentive and great guy. Will be back. I also do take out.
Linda

OT
OpenTable Diner
1 review
Dined on February 20, 2021
Overall5food5service5ambience5

It was great - very high quality food and excellent service!

OT
vipOpenTable Diner
San Francisco
1 review
Dined on February 20, 2021
Overall5food5service5ambience5

Great ambiance, service and food.

K
vipKenneth127
San Francisco
124 reviews
Dined on February 19, 2021
Overall4food4service4ambience4

Good food. Good waiter. Very noisy.

P
Pickyeater
Central Coast
46 reviews
Dined on February 19, 2021
Overall4food3service3ambience4

Life while dining out in the pandemic can be ok but difficult to be outstanding. Paul Martin's wait staff was polite and efficient. The patio dining area is reasonably open to keep the air flowing appropriately. There are ample heaters to ward off cold temperatures. A downside is the tables are a bit of a distance from the kitchen. Hence, one waits longer for ordinary service as the waitstaff is covering more distances. Our party ordered 4 luncheon entrees. Those that ordered the Chinese Chicken Salad said the chicken was the wrong texture. One order of the Beef and Bacon Tacos was well received. This reviewer is cognizant that one has to up one's level of patience during these trying times. We'll definitely return to see Paul at the Hillsdale Mall again

c
civpol1128
Sacramento
2 reviews
Dined on February 18, 2021
Overall5food5service5ambience5

we had the salmon and prime rib, both were outsatnding

FL
vipFoxLakeForever
San Francisco
16 reviews
Dined on February 17, 2021
Overall3food2service4ambience4

We were disappointed with this trip. Perhaps it was just a bad night because of the cold and we didn’t realize how open their patio dining is. But it started badly when my very dry straight up and a little dirty martini came back way too wet. And our entrees had no taste.

Plus the wind sweeping through made it really cold and we had one of their torch stands right next to us. But we are old.

Come prepared for the weather. Our bobcat family enjoyed the leftovers.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 15, 2021
Overall4food2service4ambience5

Great place... outdoor seating that is completely covered & almost enclosed but still has airflow. Unfortunately, my husband of 25 years and I decided to do our Valentine’s Day date the day after. We were warmly greeted and told that because of the big day the day before: they were out of all beef for every dish and out of calamari. These are the very things we’re booked this restaurant for... so disappointed and had to order our 5th choice meals. Very diss appointed but I understand.

FAQs

You can order delivery directly from Paul Martin's American Grill - San Mateo using the Order Online button. Paul Martin's American Grill - San Mateo also offers delivery in partnership with Postmates. Paul Martin's American Grill - San Mateo also offers takeout which you can order by calling the restaurant at (650) 212-7400.

Paul Martin's American Grill - San Mateo is rated 4.5 stars by 2442 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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