Paul Martin's American Grill - San Mateo

4.3
2576 Reviews
$30 and under
American
Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected

Offers

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Mon - Thu 5:00PM - 6:00PM 8:00PM - 9:00PM

What 2576 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
4.3
ambience
4.0
value
Noise · Moderate
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OT
OpenTable Diner
San Francisco
1 review
Dined 3 hours ago
Overall5food4service5ambience3

It was great

OT
vipOpenTable Diner
Los Angeles
4 reviews
Dined 4 days ago
Overall2food2service2ambience4

Food quality has gone downhill. Two separate vegetable orders were soggy, as if they were using frozen vegetables.

Service was pleasant.

EE
vipElizabethE
San Francisco
1 review
Dined 5 days ago
Overall5food4service5ambience4

Our waiter Jesus was excellent

OT
vipOpenTable Diner
San Francisco
11 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

David was our waiter for the 2nd time & he did an outstanding job taking care of us! We hope to see him again soon for our next special date night!

j
joel
San Francisco
5 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

Great service, very friendly staff

MS
MarkS
San Francisco
2 reviews
Dined on October 8, 2021
Overall3food3service5ambience3

My “brick” chicken was undercooked, virtually no glaze or crust, small, tough and the sauce had almost no taste and had just three halves of cherry tomato.
Just plain terrible. The house salad is so small it is a joke and expensive for what was served. Because the floor, walls and ceiling is concrete the noise level was awful..you had t scream to be heard.

EP
vipEmilP
San Francisco
24 reviews
Dined on October 8, 2021
Overall1food1service2ambience3

Service was slow. 5 of 7 ordered the bar b que pork ribs. Two of the orders requested barbque sauce on the side. Both orders arrived with sauce on them. Two orders were very dry and not moist. My order had a nice portion stacked on top of the second portion that was totally unfit to eat nor appetizing, it was not fit to feed to a dog. Over cooked and fatty at best.?
We brought these issues to the waiters attention who referred the manager to us, The female manager spoke to us and saw our dishes. She then said she would deduct the meals from our bill. When the bill arrived we noticed that the 3 meals had not been deducted and when we brought that to the managers attention she stated that she was told she could not deduct anything from our bill.
We had been regular frequenters of Paul Martin’s but after this, never again. Buyer beware! Poor way to manage a business or to treat customers.!

C
vipCraig
San Francisco
24 reviews
Dined on October 5, 2021
Overall4food4service5ambience3

Requested outside - which they gave us. But a large party of 10 were quite loud. The hostess graciously accommodated our request to move indoors where it was much quieter. Also, that gave us a terrific waitress as well!

JW
JosephW
San Francisco
1 review
Dined on September 29, 2021
Overall3food5service3ambience4

service was not as good as in the past. Seemed like inexperience waiter. He was very friendly tho.

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 28, 2021
Overall3food5service2ambience3

Server didn’t ask if we were done with appetizer & never offered water for the table. Food & wine was great otherwise

AG
AnaizG
San Francisco
2 reviews
Dined on September 28, 2021
Overall5food5service5ambience5

I was very happy and pleased the food was amazing and the waiter was very attentive and the service was amazing and the music was low no to high I recommend coming here and I will definitely come back I’m so happy I chose to come have my husbands birthday dinner here and it was are very first time coming here and the menu had great choices and the price was reasonable and not over priced at all I was so happy with that and I ordered a sangria they did not have on the menu and it was amazing not to strong and not to sweet just perfect.

M
vipMickey
San Francisco
61 reviews
Dined on September 28, 2021
Overall5food5service5ambience4

Delicious salmon sandwich with sweet potato fries. Great waiter. No rush lunch with a friend. Had a great time.

OT
vipOpenTable Diner
San Francisco
5 reviews
Dined on September 28, 2021
Overall5food5service5ambience5

Great ambiance, super Asian chicken salad! Requested outdoor, but large noisy group sent us inside. Waiters kindly sat us at a quiet indoor table where we enjoyed a delicious lunch.

S
vipStefi2015
San Francisco
148 reviews
Dined on September 27, 2021
Overall5food5service5ambience4

Jesus was an excellent server. He got it right! Thank you Jesus! We both had the Special, prime rib prix fixe. Generous salad with AVOCADO, yum, prime rib & buttery mashed potatoes, generous portion just like the old days, only misstep was the not so yummy cheesecake, OK. Got your e-mail this promo will be over tomorrow! No please keep it on the menu! Please think about bringing back the ice cream & wonderful shortbread to replace the so-so cheesecake. Thank you for the delicious prime rib dinner. Just as good as two or three owners (Xavier) ago. Thank q for seating us outdoors, unfortunately there was a large loud party (still worth it!)

OT
OpenTable Diner
San Francisco
1 review
Dined on September 25, 2021
Overall3food4service1ambience4

Food was great. Server couldn’t care less.

JB
JamesB
San Francisco
9 reviews
Dined on September 23, 2021
Overall4food4service5ambience5

Great place with fast service. and nice outdoor seating.

M
vipMica
San Francisco
59 reviews
Dined on September 21, 2021
Overall4food3service3ambience4

Service was very slow. Food was great as always.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on September 20, 2021
Overall2food1service2ambience3

Food is mediocre

L
vipLobie
San Francisco
51 reviews
Dined on September 20, 2021
Overall4food4service3ambience4

we sat outside and it was great. Service could have been better. we got the food before our drinks... hmmm.

G
vipGettoddr
San Francisco
10 reviews
Dined on September 16, 2021
Overall5food4service5ambience5

We had great service and food. Sat outside on a nice day and they managed out large group well.

LH
LaurieH
San Francisco
27 reviews
Dined on September 13, 2021
Overall5food5service5ambience5

My husband and I went here for our anniversary dinner and had a fabulous time! My Skinny Cosmo was great with the steal head salmon to the butter pound cake dessert! He had the brick chicken followed by cheese cake! We totally enjoyed our time and definitely over indulged!!

D
vipDeedee
San Francisco
75 reviews
Dined on September 13, 2021
Overall5food5service5ambience5

Great choice for our anniversary dinner. Comfortable and delicious! Ordered the Raspberry Mule which was a great spin from the Moscow Mule! Calamari was nice and crispy. Short ribs left us speechless - so tender it melted in our mouths. The steelhead salmon was perfectly flaky with bits of bacon and caramelized onions. We also ordered a side of brussels sprouts, which had so much flavor and paired well with the short ribs! We had no choice but to share our entrees since they were so delicious.

JD
vipJDLS
San Francisco
24 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

Love this place! Food and drinks were delicious and service was awesome. Now that I'm in San Mateo, this is going to be my go to! They had me at delicious food, but it's also super easy to get to and tons of parking. A friend and I shared the salt and pepper shrimp, wedge salad, and the short ribs, and we also had a salty dog and some cadillac margaritas. All were super delicious! Will be back soon!

PE
PastorEdman34
Tampa
53 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

Absolutely Amazing Service and Experience

OT
OpenTable Diner
San Francisco
17 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

Returned to Paul Martin's for the first time since the pandemic. Food and drinks were outstanding along with the service. They have not missed a beat!! We felt very safe and everything was clean and sanitized. We'll be returning again soon.

CM
CarolM
San Francisco
8 reviews
Dined on September 5, 2021
Overall4food4service4ambience4

Excellent brunch spot for friends and/or family. Lots of space

B
Bill
Tahoe
11 reviews
Dined on August 30, 2021
Overall4food4service5ambience4

Had the Prime Rib Special. Great food, great value.

MS
MarieS
San Francisco
1 review
Dined on August 30, 2021
Overall5food5service5ambience3

Outside is really just inside with different walls, if you're concerned about COVID and airflow. Otherwise, a great experiance - not too crowded midday Monday, excellent service and good distancing from other tables.

NG
NellyG
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Our server Manuel was incredible!! And very patient!! The ENTIRE STAFF made my day!!!❤️ Thank you Emily Manuel and the manager whose name I cannot remember at the moment

SC
SuzanneC
San Francisco
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Great ambiance! Impeccable service! But most of all, delicious food!!!!

We will definitely be back!!!

TS
TonyS
Tahoe
1 review
Dined on August 25, 2021
Overall3food2service2ambience3

Over all not satisfactory.
Waiter changed
Waiters did not know of prime rib dinner special
Order was taken wrong
Half the food was cold
Soft drinks were flat
Crispy brussel sprouts were greasy and burnt tasting
Almost child size portion of prime rib
Forgot the horseradish with the dinner

The good:
We were served individual bottles of soft drinks
The prime rib tasted good
The bread was great
Chocolate cake was great
We were comp'd a slice of cake for our annniversary

Cold food is unacceptable.
It is very uncomfortable to send back cold food. Everyone else is eating dinner and cold plate is either reheated or remade.

t
thedream
San Francisco
33 reviews
Dined on August 24, 2021
Overall4food4service4ambience4

The service has always been pleasant and mostly attentive. The food and drink selections are also good. I really enjoy the consistency of the quality and taste of their food.

S
vipSfbaseballfan
San Francisco
9 reviews
Dined on August 21, 2021
Overall5food5service4ambience4

Food was good! Had dinner with friend we hadn’t seen in a while and it was a very relaxing dinner. We didn’t feel rushed at all!!

RG
RamonaG
San Francisco
7 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

The only problem I had was the restaurant allowing dogs to accompany their family. There should be some consideration given to customers who may have allergies. If you can’t keep your pets at home, then the maybe the owners need to stay at home.

l
lauraj
San Francisco
1 review
Dined on August 12, 2021
Overall5food5service5ambience3

I ate a (generous portion) of well cooked salmon and quinoa - it was delicious!

RW
RWCityresident
San Francisco
7 reviews
Dined on August 11, 2021
Overall5food5service5ambience5

Our service was right on spot and the steak salad was an incredible lunch

B
Birthday
San Francisco
12 reviews
Dined on August 10, 2021
Overall5food5service5ambience5

Food was delicious. Drinks were perfect. Always a good experience

B
vipBaglady
San Francisco
12 reviews
Dined on August 8, 2021
Overall5food5service5ambience5

Incredible flat bread with the carmelized onions, arugula and cheddar cheese
So yummy - and the wine prices at hippy hour are great -
The service was excellent
Great date night

NE
NikaE
San Francisco
3 reviews
Dined on August 4, 2021
Overall3food5service5ambience1

Outdoor seating was more like indoor with the windows on one side half open.

AH
vipAmyH
San Francisco
113 reviews
Dined on August 1, 2021
Overall4food4service4ambience4

We went for a Sunday evening dinner. The place wasn't at all crowded, but I suspect the post Covid shortage of restaurant workers is affecting them. Once we got the service started, though, our server was really good and very friendly. We had a fried calamari appetizer. They're good, but not as bit and tender as they used to be. More breading lately? I had the brick chicken - excellently prepared and I substituted mashed for fried sweet potatoes - a good choice. My husband had the skirt steak - it was good, but a bit tough (I know skirt steak can be tough, but at these prices I want the not tough skirt steak) with a side of cauliflower that was good, but overly salty. The bread was good. The drink I had was well made, and the wine was good. The dessert was a very small piece of cheesecake, which I comment on because typically everything else here is big portions.

The overall experience at Paul Martin is consistent, good food, good service and nice staff. But the prices are really, really high for what you get. As high as some Michelin Star rated restaurants in the area, and that's where I got to four stars and not five. It's a very good restaurant that is about, in my opinion, 20% over-priced for what you get. And as a Peninsula dweller, I am familiar with expensive! :)

FAQs

You can order delivery directly from Paul Martin's American Grill - San Mateo using the Order Online button. Paul Martin's American Grill - San Mateo also offers delivery in partnership with Postmates. Paul Martin's American Grill - San Mateo also offers takeout which you can order by calling the restaurant at (650) 212-7400.

Paul Martin's American Grill - San Mateo is rated 4.3 stars by 2576 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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