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Paul Martin's American Grill - San Mateo

4.4
2482 Reviews
$30 and under
American
Whether you’re chatting over a flavorful roasted chicken salad or sipping a merlot as your hand-cut blackened ribeye is mesquite grilled over a live fire, Paul Martin’s American Grill is the ideal place to impress or decompress. Located in the Hillsdale Shopping Center, our restaurant offers classic American cuisine set to a higher standard. Sink into plush seating in our polished yet welcoming dining room and experience the remarkable hospitality that makes dining with us an event.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 2482 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.3
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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S
vipStefi2015
San Francisco
144 reviews
Dined 3 days ago
Overall4food4service4ambience4

First happy you came back after Covid-19 hiatus! Been coming here since Xavier was partner/owner. I really liked those shortbread. I was a regular so I got an extra w/ice cream! Please bring them back! I had to-go Family Fried Chick w/Ruel & Chris (both very nice.) Smashing success! Golden Shrimp to go w/Ashlee, very nice. Please don’t forget cocktail sauce! 1st time to dine in on patio w/Roger. Started w/deviled eggs delish Please be sure no shells I got a shell & then saw more shell but took it off Nothing worse then eating eggs w/shells! Friend had salmon quinoa, liked it. I had fried chick good but a bit over cooked. I also had Salmon quinoa to go a bit over cooked too. Everything was good. Please bring back shortbread! Missed prime rib promo too brief, please promo again!

S
Sailor55
San Francisco
11 reviews
Dined 5 days ago
Overall4food4service4ambience4

My friend and I ate outside which is like a nice covered veranda. These days while we are still trying to recover from the pandemic, it's great to have an outdoor dining option like this which serves tasty food at reasonable prices. We both had the quinoa bowl, and my friend had a piece of grilled salmon added on top. This dish was flavorful with a variety of vegetables. I would definitely visit this restaurant again. The fish tacos here are very good too.

FW
FireWife5
San Francisco
12 reviews
Dined 7 days ago
Overall2food2service1ambience3

My hubs ordered the ribs and when they were served they were cold, and the fries were barely warm. Our server was so attentive to the table next to us but not our table that we had to flag down the front desk clerk to let her know about the cold food.

After the other table left that was sitting next to us is when our server started to come around more.

We ordered the butter cake which was much better than the food!

They did comp the rib dinner and dessert which was very much appreciated!!

JM
JonathanM0613
Palm Springs
10 reviews
Dined 7 days ago
Overall5food5service3ambience5

Great Mother’s Day experience!

OT
OpenTable Diner
San Francisco
4 reviews
Dined on May 9, 2021
Overall3food3service5ambience4

We waited an extended amount of time for our food. The manager came over and apologized. Offered us a free appetizer. When our food finally arrived, the crab Benedict was cold. The omelette was missing the cheese and bacon. When we let our waitress know, the manager offered us free dessert. The service was great. Food seems to have been good

h
viphappywifey
San Francisco
45 reviews
Dined on May 8, 2021
Overall4food4service4ambience5

We sat in their outdoor patio because we had our small dog in a backpack. We used to come here often pre-pandemic because they had an awesome happy hour, but we always sat inside at the bar area. This was our first time eating outside and it was fantastic. It was a lovely evening and it never got cold so we weren't able to test out their heat lamps. They have many of them though so I'm sure we would've been comfortable if it got cold. Food was great as before. Hubby loved his fried chicken, I loved my brick chicken, my friend loved her steak salad, and her son blew thru his salmon burger so I guess he liked it. So glad to be back here after so long. Can't wait to do happy hour again but hope we can sit outside again. Service was great-competent and friendly peeps.

OT
OpenTable Diner
San Francisco
4 reviews
Dined on May 8, 2021
Overall4food4service4ambience3

Mother’s Dat celebration

OT
OpenTable Diner
San Francisco
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

Awesome customer service!! Would love to come back again!

MJ
vipMartinJ
San Francisco
5 reviews
Dined on May 7, 2021
Overall4food4service4ambience4

Great spot for outdoor dining a semi-large group. Nice staff. Good menu variety.

OT
vipOpenTable Diner
San Francisco
10 reviews
Dined on May 5, 2021
Overall5food4service5ambience4

Our server Sandy was fabulous! The Sangria was delightful , light and full of flavor. I had the red my friend had the white. Salads were good.

AH
vipAmyH
San Francisco
104 reviews
Dined on May 2, 2021
Overall4food4service4ambience4

Met up with friends. Sat outside in enclosed patio area. Super loud. Hard to have a conversation. Food was good but not as it once was. Calamari wasn’t as crispy as before and not as tender. Salad was overdressed. But overall good food and super friendly wait staff. A few hiccups in service but mostly great service. Expensive but fits with Peninsula pricing. Excellent drinks and dessert.

B
vipBedazl
San Francisco
39 reviews
Dined on May 2, 2021
Overall5food2service5ambience4

Our waitress was good but the food for two of us was cold.

AS
AidaniS
San Francisco
1 review
Dined on May 1, 2021
Overall3food3service2ambience5

The ribeye has no more vegetable on the side. It was served with no steak knife. Poor server, they sat him with 5 tables at the same time that’s why he can’t attend to our needs nor to ask if everything is okay.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Celebrating a few things. While we had to wait for our table outside the manager Chris was so lovely!!

SW
vipStephenW
San Francisco
15 reviews
Dined on April 29, 2021
Overall1food1service1ambience2

Huge disappointment. Lackluster indifferent service, dry tough prime rib, dry crusted over mashed potatoes, dry stale overcooked fried chicken, warm white wine. In fairness the cheesecake was good. Then reported us as no shows to Open Table. Former good eatery gone bad. I will not return.

A
Armaan
San Francisco
1 review
Dined on April 29, 2021
Overall2food2service1ambience3

Service was terrible. Could hear the waitstaff swearing in Spanish - not the ambiance I was expecting. Servers were inattentive. Food was meh - especially the steak. Asked for a rib eye, but the cut we got was definitely a strip or a flank cut - not at all what we expected. Wait staff untrained to be able to help distinguish.

T
vipTims
San Francisco
38 reviews
Dined on April 28, 2021
Overall2food3service1ambience3

Service is rated poor because everything took forever. We were there 50 minutes before we got our entry salad. The server was excellent. He was friendly and responsive for the things he could control like the wine, but the kitchen was in another world. The restaurant was about 25% full so no excuses.

c
vipchumley1
San Francisco
23 reviews
Dined on April 28, 2021
Overall5food5service5ambience5

Food & service is wonderful! We miss the Mountain View location. Come back down the peninsula!

JD
JeffreyD
San Francisco
35 reviews
Dined on April 28, 2021
Overall5food5service5ambience5

Birthday celebration. Very nice lunch.

M
Maria
San Francisco
9 reviews
Dined on April 27, 2021
Overall5food4service4ambience4

Overall, everything was great! Thank you!

AP
AlmaP
San Francisco
7 reviews
Dined on April 26, 2021
Overall5food5service5ambience5

The only issue is it was cold inside. The outdoor patio doors were left open.

Z
vipZipp
San Francisco
9 reviews
Dined on April 26, 2021
Overall5food5service5ambience5

Loved the option to sit on open-air patio. Best of in/outdoor dining.

n
nancyo
San Francisco
2 reviews
Dined on April 26, 2021
Overall4food4service5ambience4

Prime rib special was a fabulous deal and delicious. The house salad is generous and very good. Loved the cheesecake.

T
vipTikt
San Francisco
5 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Great food and services! Nice patio seating. Prices are higher than before. Good for family dining! Bar area is nice too!

OT
OpenTable Diner
San Francisco
2 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Great Happy Hour food and prices.

JH
JanieH
San Francisco
2 reviews
Dined on April 24, 2021
Overall4food4service4ambience4

We had a very nice meal with family members. Food was very good as was the service, we plan to return

OM
vipOMI1
San Francisco
17 reviews
Dined on April 23, 2021
Overall4food5service4ambience4

Food was excellent -- skirt steak delicious and cooked to order; halibut (fish of the day) was excellent-moist and the sauce was right on; rib was falling off the bone

t
thedream
San Francisco
29 reviews
Dined on April 20, 2021
Overall4food4service4ambience4

A nice spot for a meal. Consistent good food and service that we can resume enjoying.

l
vipluv2dine
San Diego
6 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

Brunch was great

OT
vipOpenTable Diner
San Francisco
12 reviews
Dined on April 16, 2021
Overall3food3service4ambience4

Very expensive. Second time I’ve been and the same sides were still very oily even though I mentioned it to the staff last time.
Very expensive too!

CS
CaraS
San Francisco
3 reviews
Dined on April 16, 2021
Overall5food5service5ambience5

It was great, the setting is lovely, we sat outside and they had plenty of heat lamps. Food was delicious, and was served in a timely manner. It's a little bit pricey but very delicious.

P
Peach
San Francisco
10 reviews
Dined on April 14, 2021
Overall4food4service5ambience5

Everything was great except for the food came out luke warm

F
vipFoodie
San Francisco
87 reviews
Dined on April 12, 2021
Overall3food3service3ambience3

Happy they are open for inside dining!

OT
OpenTable Diner
San Francisco
2 reviews
Dined on April 11, 2021
Overall5food5service5ambience5

Very good dining! Loved the customer service Jesus provided to us really friendly, and attentive he is a plus to this restaurant. We were here on a date with my husband!! Food very satisfying good taste. We ordered filet mignon with mashed potatoes was able to substitute the mashed potatoes to asparagus. Very happy with the service this is becoming one of my favorite places to dine in with my husband. Definitely will recommend and come back.

B
vipBedazl
San Francisco
39 reviews
Dined on April 11, 2021
Overall5food5service5ambience4

We were there for the brunch. So glad brunch started up again. It was delicious.
Our waiter was GREAT. Will be back.
Linda

t
thedream
San Francisco
29 reviews
Dined on April 10, 2021
Overall4food4service5ambience4

It’s great to have Paul Martin’s open again. Lots of service and same good food. Can’t
go wrong.

d
dunstan
San Francisco
5 reviews
Dined on April 4, 2021
Overall4food5service3ambience3

very slow service; extremely noisy dining room on Easter Sunday afternoon

DE
DanielEnTest
Argentina
1 review
Dined on April 3, 2021
Overall4food5service5ambience3

It was a wonderful experience! My partner and I are on keto, and the server kindly notify us about the ingredients and nutrition of the food we wanted to order. Only thing, we specified in our reservation that it was an anniversary celebration, still we didn't receive any kind of extra attention. But that's only a detail.

F
vipFoodfan
San Francisco
8 reviews
Dined on April 3, 2021
Overall4food4service5ambience5

I will definitely return.

The salt and pepper shot were delicious. My daughter got the bacon cheeseburger and said it was the best burger she’s ever eaten. My husband got the baby back ribs and said they were really good. I had the Cajun ribeye and was a bit disappointed. I asked for well done and it was far too much pink. The flavor tasted like a grill and it definitely lacked flavor. The mashed potatoes were sour. We added a side of creamed corn which was delicious but not creamed like they say. To finish we shared the chocolate cake and vanilla cake. The chocolate was too rich and dense and needed ice cream. The vanilla one was Devine.

The price was comparable to TOWN in San Carlos. We’d come back for sure but not our top choice.

The service was impeccable!

SC
vipSherrieC
San Francisco
11 reviews
Dined on April 3, 2021
Overall4food4service5ambience4

Food and service was very good but prices are expensive.

FAQs

You can order delivery directly from Paul Martin's American Grill - San Mateo using the Order Online button. Paul Martin's American Grill - San Mateo also offers delivery in partnership with Postmates. Paul Martin's American Grill - San Mateo also offers takeout which you can order by calling the restaurant at (650) 212-7400.

Paul Martin's American Grill - San Mateo is rated 4.4 stars by 2482 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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