Paul Martin's American Grill - Pasadena

4.5
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1509 Reviews
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$30 and under
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American
From the first bite of our juicy Classic American Burger to the last slice of artisan cheese in a Butcher’s Board shared with friends, you’ll enjoy every moment spent at Paul Martin’s American Grill in Pasadena. Located in the Shops on Lake Avenue, we serve classic American cuisine set to a higher standard. Our polished yet welcoming dining room and cheerful bar is the ideal venue for raising a toast to good times.

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What 1509 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
85% of people would recommend it to a friend
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d
London
14 reviews
Dined on March 15, 2020
Overall4food4service3ambience4

Kitchen took too long to produce food. Restaurant was half full at 5:30pm Sunday 3/15. Didn’t see waitress for a while. Had to flag hostess to check on order.

WL
Los Angeles
3 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

it is nice place. food is excellent. the bread was extremely tasty. to book a seat is convenient not like Nick's south lake you never can book a seat during 6pm to 8pm. we don't want to go to Nick's any more.

RS
San Francisco
4 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

I am on a very restrictive diet and The server was very accommodating. The manager is always jovial. Thank you!

P
Los Angeles
59 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Love this restaurant. Went for my birthday. I only wish they had more gluten free options including dessert!

TS
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Great food and service. Nice variety on menu. High quality food and good wine selection.

A
1 review
Dined on March 7, 2020
Overall4food4service5ambience4

One of our group had to send back her ribs as they were a bit fatty. She had had had ribs at happy hour but these were a different cut. The manager was most gracious. She had my friend order something else from the menu, no questions asked. She explained about the difference in the cut. Good customer service. Crab cake appetizers advertised as MD blue were very good. Mostly crab, well prepared. MD blues are not in season yet unless it was frozen from last season but I would order again. French onion soup very good, not too salty. Generous salad served with another's hamburger.

OT
Los Angeles
2 reviews
Dined on March 4, 2020
Overall5food4service5ambience4

Great service and steaks were awesome. Medium rare to perfection - the rib eye was superb..... the service was great!

E
Orange County
8 reviews
Dined on March 3, 2020
Overall5food5service5ambience5

As always the service was excellent and the food was delicious! My friend enjoyed the salmon burger with sweet potato fries and cocktail combo from your happy hour menu. I had the chimichurri chicken skewers and the delicious cauliflower rice. I am a frequent visitor to Pauls Martins and will continue to be a regular customer! Thanks for always being so great

SR
Chicago
3 reviews
Dined on March 3, 2020
Overall5food4service5ambience4

Our server, Kayla, was great. Attentive and friendly.

p
Los Angeles
32 reviews
Dined on March 1, 2020
Overall3food2service4ambience4

I have been to Paul Martin's many times and have had good meals/food. I would go again, but I do not recommend their prime rib special. I love a good prime rib; this was not prime and more of a "roast beef" cut. The rest of the meal was fine; service good; others may enjoy the prime rib. It just was not up to the quality I would expect---

TC
Los Angeles
13 reviews
Dined on March 1, 2020
Overall4food4service5ambience4

Ordered the prime rib set dinner this past Sunday. Server was very friendly and the food was very good. My only complaint is that it’s a bit dark inside.

OT
Philadelphia
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Food was amazing. Waitress was amazing. My date was amazing

MG
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

First time visit. Great food & drinks. Excellent service!

OT
Central Coast
73 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Family get together

TK
San Francisco
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Great place, excellent food, super hip!

OT
Los Angeles
107 reviews
Dined on February 28, 2020
Overall3food3service3ambience3

This place is quite popular and was VERY busy. We ordered cocktails, a wedge salad, short ribs, and the pork chop. The cocktails and wedge were excellent. The short ribs were pretty standard fare, accompanied by a huge wad of mashed potatoes. The pork chop was glazed in a VERY sweet hoisin sauce accompanied with VERY sweet Brussels sprouts. Though quite popular (as I said at the start) we found our mains to be pretty average. Worth a visit, not sure we need to go back.

S
Los Angeles
1 review
Dined on February 22, 2020
Overall4food4service5ambience4

Celebrated my son's Birthday. fiood was delicious. since the mac n cheese took extra long they were supposed to delete it from the bill. After areminder the bill was corrected. Everythinhg else was fine!

P
Los Angeles
42 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Nice variety of fresh foods. The servers are always nice and helpful. Great place to meet friends for a meal.

OT
Los Angeles
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Great brunch- we really enjoyed it

OT
Los Angeles
1 review
Dined on February 21, 2020
Overall4food5service3ambience3

As a whole it could have been a better experience if more communication was had. Upon booking the reservation I made sure to note that it was for a special occasion, yet the seating we were assigned was less than desirable. We felt that the seating was too close to the kitchen as well as too deep within the lobby. That meant that noise level was incredibly high. Fortunately the outdoor seating we transitioned too was lovely. Subtle heat lamps that didn’t take from the pleasant ambiance of the setting. The drink menu was wonderful and meals ordered definitely met expectations. However that brought up the biggest issue! Receiving our meals ended up taking almost an hour for only two plates. Our server never became truly clear and instead we received random touches from different individuals. Instead of being told what the delay was which is always preferred we were just unintended to. And a random additional bread and butter was sent to the table rather than a server.

D
Los Angeles
193 reviews
Dined on February 17, 2020
Overall4food4service3ambience4

This is a great restaurant but the kitchen is slow with service. The food was wonderful as always but two in our party got their food on time and the third person waited over 22 minutes for the simple dish to
arrive after the others had finished their meal.

j
Los Angeles
18 reviews
Dined on February 16, 2020
Overall4food4service4ambience4

Felt a little rushed in that the order was all placed at the same time. Would have liked a little time in between appetizer/salad/entree since we barely finished one course when the next arrived.

OT
Los Angeles
2 reviews
Dined on February 16, 2020
Overall4food4service4ambience4

Definitely
Coming back

DG
Orange County
30 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Always great food, service, greeting and ambience!

PB
Los Angeles
4 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

The service was very good. We had a party of 8 & they handled everything very smoothly. It was for brunch. Very nice & would definitely go again.

D
Los Angeles
44 reviews
Dined on February 16, 2020
Overall5food5service5ambience4

We've been to Paul Martin's many times for dinner. This was our first experience w/ the weekend brunch. I was pleasantly surprised. My husband had the brioche french toast and deemed it one of the better versions he's had. The soup of the day, New England Clam Chowder, was excellent. I expected it to be thickened w/ flour and starchy but it was a nice cream chowder with chunks of potatoes and recognizable bits of clam. My fruit plate was nicely prepared and the fruit sweetly ripened.
The gourmet chocolate marshmallow sundae was a bit disappointing as it lacked enough chocolate sauce, though the vanilla ice cream is excellent. They seem to have changed the accompanying condiments. Seems to me, it was better on another day.
Since we dined early, the noise level was minimal, though the quality of the choice of music on the patio was inconsistent and sometimes annoying. At least, it did not interfere with conversation.
I deducted a star because the tables on the patio are the most uncomfortable style. One cannot put their legs under the table. It is a very strange design for a table considering it's where one hopes to sit comfortably to eat!
The service was friendly, prompt, attentive and responsive to our requests.

TT
San Diego
1 review
Dined on February 15, 2020
Overall3food3service2ambience3

I ordered sea bass but have to send it back because it was overcooked and fell apart. The second time it was done well but was floating in its own oil. Hmmm
My friends went for steaks and were happy with it. Probably steaks are their forte.
Appetizers were good. we took artichoke dip, chimichurri board and ahi tuna salad. FYI: Portions are small ( European style) which I like but some people might expect more for this price tag.
Their dessert menu was boring so a lot of people in our party just ordered coffee or tea only. I got a butter cake ( the most interesting dessert on the menu- really???? )
We ordered 2 bottles of wine but were charged for 3. The apology came the next day in the form of gift card when we stopped by the restaurant to ask our waiter why we were overcharged?
I expected a little bit more from that restaurant because it's not the first time we dine there but it seems that with years, the service and menu items got worse.

d
Los Angeles
20 reviews
Dined on February 15, 2020
Overall4food5service5ambience4

Paul Martin's Grill has one of the best vegetarian burgers in the Los Angeles area. The burger is mushroom based and the binder is water and potato. I like the low lighting and the big booths. Our waitress, Lisa, was very friendly and knowledgeable. When I asked about the ingredients of the veg burger she went to ask the chef to get the proper answer. That was great, considering it was a Saturday night and they were very busy. Service was fast, even though there were several large parties being served.

OC
Orange County
7 reviews
Dined on February 15, 2020
Overall3food3service4ambience2

We had reservations for 6:15. They told us we had to wait 10 minutes, but we noticed many, many table unoccupied. Hostess had told us that tables needed to be cleaned, but all the tables we saw where completely set. It is a very noisy restaurant. It may had been overcrowded because it was the Sat. after Valentines Day which fell on Friday and people were celebrating. We are scratching it off our Pasadena restaurants.

FJ
San Francisco
12 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Valentine’s Day

TF
Palm Springs
32 reviews
Dined on February 15, 2020
Overall4food4service4ambience4

This is a great place to dine. My second visit and am sure there will be more.

J
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

I couldn't have been more happier with the entire experience. The staff helped me set up my proposal and the turn out was amazing. The food and atmosphere was on point with top of the line drinks from the bar. I would recommend this place to anyone.

OT
Orange County
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Valentine's day

TC
Los Angeles
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

It was Valentine’s Day so it was very busy. Made reservations about a month early. Great place for food.

D
Los Angeles
22 reviews
Dined on February 14, 2020
Overall3food3service3ambience4

Ordered the grilled artichoke and got a very steamed and slightly grilled artichoke!
Ordered a cocktail and 30 minutes later got a water down cocktail.
Main dishes where good.
It’s the details that count!

OT
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Waitress was very attentive made Valentines Day go very smoothly. Food was fantastic definitely going back.

OT
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Incredible service! Incredible food! Super friendly and respectful staff. Matthew(waiter) is great!

B
Los Angeles
12 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Great food and dessert!

GJ
Los Angeles
15 reviews
Dined on February 12, 2020
Overall5food5service4ambience5

Great menu and exceptional service. Very relaxing ambiance. Great for special occasions!

A
Los Angeles
10 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

The food and service is always outstanding!!

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