Paul Martin's American Grill - Pasadena
Kitchen took too long to produce food. Restaurant was half full at 5:30pm Sunday 3/15. Didn’t see waitress for a while. Had to flag hostess to check on order.
it is nice place. food is excellent. the bread was extremely tasty. to book a seat is convenient not like Nick's south lake you never can book a seat during 6pm to 8pm. we don't want to go to Nick's any more.
I am on a very restrictive diet and The server was very accommodating. The manager is always jovial. Thank you!
Love this restaurant. Went for my birthday. I only wish they had more gluten free options including dessert!
Great food and service. Nice variety on menu. High quality food and good wine selection.
One of our group had to send back her ribs as they were a bit fatty. She had had had ribs at happy hour but these were a different cut. The manager was most gracious. She had my friend order something else from the menu, no questions asked. She explained about the difference in the cut. Good customer service. Crab cake appetizers advertised as MD blue were very good. Mostly crab, well prepared. MD blues are not in season yet unless it was frozen from last season but I would order again. French onion soup very good, not too salty. Generous salad served with another's hamburger.
Great service and steaks were awesome. Medium rare to perfection - the rib eye was superb..... the service was great!
As always the service was excellent and the food was delicious! My friend enjoyed the salmon burger with sweet potato fries and cocktail combo from your happy hour menu. I had the chimichurri chicken skewers and the delicious cauliflower rice. I am a frequent visitor to Pauls Martins and will continue to be a regular customer! Thanks for always being so great
Our server, Kayla, was great. Attentive and friendly.
I have been to Paul Martin's many times and have had good meals/food. I would go again, but I do not recommend their prime rib special. I love a good prime rib; this was not prime and more of a "roast beef" cut. The rest of the meal was fine; service good; others may enjoy the prime rib. It just was not up to the quality I would expect---
Ordered the prime rib set dinner this past Sunday. Server was very friendly and the food was very good. My only complaint is that it’s a bit dark inside.
Food was amazing. Waitress was amazing. My date was amazing
First time visit. Great food & drinks. Excellent service!
Family get together
Great place, excellent food, super hip!
This place is quite popular and was VERY busy. We ordered cocktails, a wedge salad, short ribs, and the pork chop. The cocktails and wedge were excellent. The short ribs were pretty standard fare, accompanied by a huge wad of mashed potatoes. The pork chop was glazed in a VERY sweet hoisin sauce accompanied with VERY sweet Brussels sprouts. Though quite popular (as I said at the start) we found our mains to be pretty average. Worth a visit, not sure we need to go back.
Celebrated my son's Birthday. fiood was delicious. since the mac n cheese took extra long they were supposed to delete it from the bill. After areminder the bill was corrected. Everythinhg else was fine!
Nice variety of fresh foods. The servers are always nice and helpful. Great place to meet friends for a meal.
Great brunch- we really enjoyed it
As a whole it could have been a better experience if more communication was had. Upon booking the reservation I made sure to note that it was for a special occasion, yet the seating we were assigned was less than desirable. We felt that the seating was too close to the kitchen as well as too deep within the lobby. That meant that noise level was incredibly high. Fortunately the outdoor seating we transitioned too was lovely. Subtle heat lamps that didn’t take from the pleasant ambiance of the setting. The drink menu was wonderful and meals ordered definitely met expectations. However that brought up the biggest issue! Receiving our meals ended up taking almost an hour for only two plates. Our server never became truly clear and instead we received random touches from different individuals. Instead of being told what the delay was which is always preferred we were just unintended to. And a random additional bread and butter was sent to the table rather than a server.
This is a great restaurant but the kitchen is slow with service. The food was wonderful as always but two in our party got their food on time and the third person waited over 22 minutes for the simple dish to
arrive after the others had finished their meal.
Felt a little rushed in that the order was all placed at the same time. Would have liked a little time in between appetizer/salad/entree since we barely finished one course when the next arrived.
Always great food, service, greeting and ambience!
The service was very good. We had a party of 8 & they handled everything very smoothly. It was for brunch. Very nice & would definitely go again.
We've been to Paul Martin's many times for dinner. This was our first experience w/ the weekend brunch. I was pleasantly surprised. My husband had the brioche french toast and deemed it one of the better versions he's had. The soup of the day, New England Clam Chowder, was excellent. I expected it to be thickened w/ flour and starchy but it was a nice cream chowder with chunks of potatoes and recognizable bits of clam. My fruit plate was nicely prepared and the fruit sweetly ripened.
The gourmet chocolate marshmallow sundae was a bit disappointing as it lacked enough chocolate sauce, though the vanilla ice cream is excellent. They seem to have changed the accompanying condiments. Seems to me, it was better on another day.
Since we dined early, the noise level was minimal, though the quality of the choice of music on the patio was inconsistent and sometimes annoying. At least, it did not interfere with conversation.
I deducted a star because the tables on the patio are the most uncomfortable style. One cannot put their legs under the table. It is a very strange design for a table considering it's where one hopes to sit comfortably to eat!
The service was friendly, prompt, attentive and responsive to our requests.
I ordered sea bass but have to send it back because it was overcooked and fell apart. The second time it was done well but was floating in its own oil. Hmmm
My friends went for steaks and were happy with it. Probably steaks are their forte.
Appetizers were good. we took artichoke dip, chimichurri board and ahi tuna salad. FYI: Portions are small ( European style) which I like but some people might expect more for this price tag.
Their dessert menu was boring so a lot of people in our party just ordered coffee or tea only. I got a butter cake ( the most interesting dessert on the menu- really???? )
We ordered 2 bottles of wine but were charged for 3. The apology came the next day in the form of gift card when we stopped by the restaurant to ask our waiter why we were overcharged?
I expected a little bit more from that restaurant because it's not the first time we dine there but it seems that with years, the service and menu items got worse.
Paul Martin's Grill has one of the best vegetarian burgers in the Los Angeles area. The burger is mushroom based and the binder is water and potato. I like the low lighting and the big booths. Our waitress, Lisa, was very friendly and knowledgeable. When I asked about the ingredients of the veg burger she went to ask the chef to get the proper answer. That was great, considering it was a Saturday night and they were very busy. Service was fast, even though there were several large parties being served.
We had reservations for 6:15. They told us we had to wait 10 minutes, but we noticed many, many table unoccupied. Hostess had told us that tables needed to be cleaned, but all the tables we saw where completely set. It is a very noisy restaurant. It may had been overcrowded because it was the Sat. after Valentines Day which fell on Friday and people were celebrating. We are scratching it off our Pasadena restaurants.
This is a great place to dine. My second visit and am sure there will be more.
I couldn't have been more happier with the entire experience. The staff helped me set up my proposal and the turn out was amazing. The food and atmosphere was on point with top of the line drinks from the bar. I would recommend this place to anyone.
It was Valentine’s Day so it was very busy. Made reservations about a month early. Great place for food.
Ordered the grilled artichoke and got a very steamed and slightly grilled artichoke!
Ordered a cocktail and 30 minutes later got a water down cocktail.
Main dishes where good.
It’s the details that count!
Waitress was very attentive made Valentines Day go very smoothly. Food was fantastic definitely going back.
Incredible service! Incredible food! Super friendly and respectful staff. Matthew(waiter) is great!
Great food and dessert!
Great menu and exceptional service. Very relaxing ambiance. Great for special occasions!
The food and service is always outstanding!!