The meal was filling, but there is a big difference between filet mignon and London broil...
Birthday dinner for my mom.
My wife and I had a pretty romantic Valentine’s Day Date Night at Paul Martin’s Grill. The food was good, the service too and their hosts are very friendly.
Paul Martin made our Valentines Day absolutely perfect. Gracious staff, extraordinary food, delightful atmosphere. 100 out of 10!
It was Valentine's Day and we got our table as soon as we arrived. Michael was our waiter and was amazing. He took wonderful care of us. The food was over the top. Everything was so fresh
and flavorful. You can tell that it came straight from the kitchen to our table. Loved our night...
Thank you Michael for helping to make it so special.
We were definitely return. Recommend the Ahi tuna
This experience was amazing partly because it was Valentines Day. The staff was amazing and the service was very good. I enjoyed my meal (Surf & Turf) and the cocktails were very good. This was my 3rd time eating at this restaurant and ii can’t wait to go back.. Wish they had entertainment as that would be the Hot Spot to be at. Five Stars in my book.
I don’t ever anticipate going back to this restaurant ever again. They brought out our appetizers and sides very well. We ordered bone in ribeyes each for our dinner. Either they gave our steaks to a friend who ordered cheaper cuts and thought we wouldn’t notice getting the cheaper cut or they just sent us the cheap cut to see if they could get away with it I don’t know. We sat there for 25 minutes with our sides getting cold waiting for them to bring us the right steaks. The manager was very nice and comped me the wine and appetizer but I don’t think we’ll ever chance it again. Too many good restaurants around here in L.A. where we don’t have to tolerate such subpar service.
Wouldn't hurt for wait staff to actually write down food n drink order. Sum drinks were missed n not ordered at all.
This restaurant is consistently good, food and service. One of my go to spots for a casual dinner with friends.
We've eaten at Paul Martins several times. It's always good. This time we did the "day before Valentines dinner", due to other commitments. Our server was good but he was overwhelmed. There was a large table with what appeared to be a work group beside us. They became frustrated due to the time it took them to give their order and the time it took for the food to arrive. Plus they were quiet noisy, I think due to just the size of the group. Our server was doing the best he could. It seemed as though they were short on help in the restaurant and in the kitchen. This was a no rush dinner for us, so we took it all in stride. The food was outstanding, as always. Our server was courteous and personable even with the number of people he was expected to wait on. I saw several people sit at the bar, have drinks and dinner, and leave before we were even close to being finished. I will go back but maybe not on or near, a Valentines type holiday.
Only a competent and motivated manager kept my service rating of this restaurant from being a -0-. He was the only bright spot of the wait staff experience. Difficult to hot food and a hot plate at the same time. Tough Wagyu beef? Perhaps the chilly indoor temperature was the reason for the painfully slow and inanimate service.
Food and Service was great, our only problem was that they did not have our reservation and blamed it on Open Table! I have used Open Table for a while now and it was the first time that had ever happened...so I am not sure what the glitch was...but thought you would want to know. thanks!
We had a reservation for five. Four of us showed up and were taken to our table. Fifth person showed up and was told there was no reservation under our reservation name. Fifth person went to his car, found the printed reservation and brought it back to the restaurant. They realized their mistake and fifth person arrived at table about 10 minutes late instead of on time.
Service was just fair...very slow. Two of the drinks needed additional mixer and it took 15 minutes to get some help. Ordered olives with my cocktail and received a lime. The server broke my glass while putting down a plate. Eventually received a new drink w/o any garnish.
Prices were about 20% higher than previously experienced at restaurant. Salad prices very high for a very small portion.
Overall, this restaurant used to be an upbeat dining experience at a reasonable cost, now its neither. Would not recommend to others.
Not very good service. Food was good. Probably won't go back.
We were greeted warmly, asked for a quiet table, and a perfect booth was found. The staff were all positive and very cheerful (It was a birthday dinner with old friends just arrived from Europe.) Food is delicious, a perfect evening.
Everything was great from the food, to the service to the table. Parking a bit confusing..
We requested a booth in the bar and they were glad to accommodate us.
We had stopped coming here when they took fresh oysters off the menu, but they are back and so are we. Expanded happy hour menu is excellent!