Patron Platinum Club
The food was lukewarm and mediocre at best. We left the table to get dessert from the buffet. When we returned, everything except a paper cup with tea had been cleared from the table. Even though we told the waiter we would be back, you could see the buffet from our table, and our purses were left at the table. While eating dessert, I took a drink of my tea and realized something was in the cup. Someone had cleared my plate and put the garbage in the tea cup and left it on the table. If I would have had any idea there was garbage in my tea, I wouldn't have drank from it. I asked for the manager (a women) who acted as she could have cared less. She offered to get me another tea. Only after our waiter offering to get the head manager was my meal comped. Not worth anywhere close to the $31.00 price. I could have eaten better from a food vendor at Bridgestone for a whole lot less money. I will NEVER return.
It was the perfect addition to an exciting concert. The food was great, and the service was better. I'd highly recommend, and will be back
Food was bland. Flavorless. We were there at 5 and it was luckwarm at best. Pasta, vegetables, meat. All bland. I chose this for early entry before the concert and that is the only reason I'd ever waste $50 again.
The variety of food was excellent as well as tasty. We enjoyed especially the Porter House steak, Lobster Mac & Cheese, and the cream spinach with artichokes.
Took my son the the preds game. The food was awesome! And the service was even better! Love the patron club when wanting to have a great meal before the game!
First: we have eaten here dozens of times before and this time was unusual. We were seated up stairs for the first time ever...awful. It was dark, cramped, and the ambiance that is there on the first floor with the window overlooking Nashville and the TVs for pre-game, none of it. It ruined the experience from the get go. Then our server was overwhelmed and really terrible (that’s being nice too, it’s a buffet). We didn’t see her for an extended period to start, then when she showed we gave her a drink order which was served incorrect and while making the order, she actually walked away mid-sentence apparently over whelmed by the busier than normal crowd in conjunction with the playoff game.
The food that was available was excellent as always but at every turn, something was unavailable. The kitchen was not prepared for the crowd, the lines were long, and individuals that never worked the serving stations were doing it (this was told to us by the server because she was struggling). This honestly reduced what we were actually able to eat and taste and that has been a normal part of the experience. Getting a dessert was impossible.
Finally, closing out was a disaster. The whole group was on the verge of an attack. The bartender could not close out people quickly, our waitress had vanished (she had others tables too and those patrons were livid) and a hostess from downstairs began to help. Lucky for us we paid in cash so he did not have to go back to the machine to ring us out but he did forget our season ticket holder discount, so our poor evening was still $100 buffet. What a bummer.
My advice: avoid like the plague during the playoffs.
We arrived early for our reservation and weren’t seated until 20 minutes after our reservation time. The lady at the front desk was very nice but it was unorganized as others who had reservations after us were seated before us.
Once we were seated, the table we were given was so crammed in by the two tables next to it that we couldn’t even sit in the chairs. We had to push the table one direction so my client could sit down and I pulled the chair on to the end of the table. It was so awkward.
We had no silverware, which someone quickly brought to us when we asked but we ate our entire meal with no napkins. We were asked if we were given a “ticket” but nobody sat us with a “ticket” which we were asked about multiple times and that is the only thing that everyone seemed to care about and they were up in arms about it!
The buffet was depleted by the time we got to it. It was all picked over and we walked through 2 different times and it wasn’t being refilled. The only nice thing was the guy’s sense of humor who was carving the meat.
The place emptied out and I had to track down someone to pay the WAY too expensive bill, which I then had to stand at the bar to pay for. It is way too much money for what it is. I understand it’s extremely busy as it’s game day, but that is what this place caters to so I would imagine it would be prepared for this?!?
As a season ticket holder who’s company has been here several times, I was just very embarrassed to take my client here.
So much good food! Pricey but worth it. The only down side was that drinks weren’t included and a lot of the items werent labeled initially so we weren’t exactly sure what things were (didn’t stop us from trying them though)
Not a bad spot before a Predator game. The food selection overall was good. Certainly not a huge value in terms of a buffet, but being able to make a reservation and not sweat the service time before an event is a huge plus. I'd suggest for anyone that is stressed over finding a dinner destination before a game.
Food was very good but was not warm enough. The coffee was cold. When said something to staff they worked on fixing. Got us fresh hot coffee. We had already eaten so we do not know what they did about the temperature of the food
Had pretty high expectations based on some other reviews, but was frankly disappointed with the quality of the food. Great location to go to an event at Bridgestone, but was very overpriced for the offering
Great if you are already going to an event at Bridgestone Arena. The only problem I had was with the overall value. $200 for 4 people to eat is really pricey. Nice atmosphere and good food but I think the price is a bit steep.
The new chef is the best. Everything was delicious. It was our best meal ever at this restaurant.
Service was impeccable. Food was awesome. Patron Redbull Cranberry Cosmo - incredible.
Food was awful. Service was poor.
Can't believe I spent $35 for a few bites of food.
Over priced buffet. The quality of the food was no where near the price paid. It's more like a $9.99 buffet and I would still be disappointed at that price. The food was cold. not well prepared. and most chafing dishes were empty. If you want to spend that much money go to a different restaurant. Would not recommend to anyone.
The food was just ok, nothing special at all. If I would have known it was a buffet I would have never made the reservation. When I hit the link to look at the menu it was of the full menu and never said anything about a buffet. Very miss leading.
We went before the New Years Eve Jimmy Buffett concert. It was nice to be at the venue. I would do it again for the ease if the evening. The Patron was good, but not great.
For a hockey game, great atmosphere.... wonderful food
Cost equivalent to top notch steakhouse, but for a buffet.
Good option for dinner before a concert at Bridgestone.
Garth Brooks concert
We thought the food was quite delicious. Even though there wasn't an unbelievable variety, it was certainly enough to fill you up.
This used to be very good, however, I don’t think I would go back. It’s so bad it’s perplexing. They use poor quality ingredients to make upscale menu items. It almost feels like you’re being scammed. Everything looks good, the presentations similar to the early days of the restaurant but upon close encounters, the flavor is not only not there but it’s obvious the quality is not there. Even the raisins in a cookie were of such poor quality it was difficult to determine what it was supposed to be.
I was very disappointed over the quality of the food. we love this place our wedding reception was here so we knew the food was great we just ate here at the earth wind and fire concert, but the food for the janet jackson concert was poor...
It was my first visit to this location, the food was good and my server was good, no real complaints, other than our table was wobbly and we almost spilled our drinks. the server tried really hard to fix that, but it was worse than she could handle.
anyway, not trying to make a big deal out of it.
the food was interesting and quite good. The service was excellent, no complaints. The hostess was able to seat me earlier than my reservation time, and we appreciated that.
I was a bit disappointed with the price, but I knew how much it was going in, so no surprise there.
would I recommend it to my friends? most certainly, but I would warn them about the price.
Everyone in our party felt it was not worth the price paid. The food looked very good, but it was lacking in flavor. The fish was served cold (barely heated) to one in our party. Two of us had chocolate mousse which was liquid instead of light and fluffy.
It was good to try the restaurant once before a Preds game, but it's unlikely we'd do it again.
My girlfriends and I were in Nashville to attend the Xscape concert and had reservations for Platinum. How convenient, right? We had an awesome time here and the ambiance was great! Nice atmosphere and great food.
Went to Patron Platinum to wait the start of the concert. Atmosphere was good and it’s convenient for events. The buffet was not worth the price.
The food was delicious. The restaurant, very clean and all the staff very friendly and accommodating. The peach martini was excellent. Very convenient for eating before the game. It was a little pricey to eat here for more than a "special occasion" (in my opinion) every once in a while. But we enjoyed our visit and would go again for our next special night out.
We were new to Nashville and made a reservation for 12 for a 50th birthday party. We didn't realize this was part of the hockey arena and since there was a game that night, the only option was a buffet for $34.95 that was horrible. 2 of us researched this place and looked at their online menus and this was not obvious that is what we would be stuck having to order. This was a horrible experience for dining and we should have left as soon as we were seated, but obviously trying to find another option on a Saturday night downtown in Nashville for a larger group wasn't really a great choice either.
We have eaten here prior to Predators games and concerts held at the Bridgestone Arena. We enjoy the convenience of not having to wait 30-45 minutes to be seated and that we are already inside the arena and won't have to fight the crowd later. The buffet has been a bit different each time and provides a variety of fare. We have never left hungry!
Have been going to the Patron for years prior to hockey games and special events. Service and people are top notch and food WAS worth the money. Appears that new Management has taken over and this trip was not a winner for the most part. Hope it makes a comeback.
We had a 5:00 PM reservation before a Preds game, so the restaurant was very empty when we started. The "buffet style" menu was very limited considering the price you pay. My expectations may have been too high going in, but for $110 tab and only two drinks, I was expecting a little more substance.
Great venue if your attending a function at the Bridgestone Arena. Good food and a perfect spot to eat prior to our seeing Preds vs. Penguins. Service was excellent.
Great building and fans, one of best we've been in in the NHL
Food was exceptional , The waiter was extremely slow on getting drinks in bringing checks , The alcoholic drinks were extremely overpriced $14-$15 a drink I would go for food only
The meal was terrible. It was a buffet, and the choices were paltry at best. Protein? Choice was pork loin, catfish or (cold) sliders. $35. That was the choice. Yuck. The wine list was infuriating. You could either buy a bottle at a ridiculous markup or if you opted for by the glass, the choices were very few and nothing good. Probably so you felt forced to buy an overpriced bottle. Perfectly terrible experience. Yes, convenient.
Great for a group in Smashville. Had a group attending a weeknight Preds game. With Nashville traffic, getting to a sit down restaurant all at once and getting in and out for a good meal would be a tall order. Patron Club to the rescue. Folks hit the buffet at their arrival and convenience. Selection was sufficient. Food was good, not great, but good, and much better than you would expect at a sports arena. Will do again!
Went to eat before attending the Katy Perry concert at the Bridgestone arena. Had a great time. Food was amazing and service was great.