Passero

Commentaires sur le restaurant Passero de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Susan

   Chicago 5 commentaires

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was yummy as always, but what made it such a great experience was our server, Joanne. She was the bomb! I’ll definitely as for her table next time.
   

   Ce commentaire est-il utile?

2. H

   Holly

   Chicago 2 commentaires

   4.0

   Y est allé il y a 1 jour

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Overall the food was good. The steak was overdone a bit but the pierogis and the cocktails were amazing
   

   Ce commentaire est-il utile?

3. M

   Marla

   Chicago 2 commentaires

   4.0

   Y est allé le 14 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Food is good, menu is limited. Service is good, but unnecessarily loud music. Note: They turned it down when we asked. Portions are enormous.
   

   Ce commentaire est-il utile?

4. B

   Brad

   Chicago 4 commentaires

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was excellent as was the service. A little too pricey for my liking so won’t be but a couple times a year type of visit but with that said, very good place to go
   

   Ce commentaire est-il utile?

5. G

   Gloria VIP

   Chicago 13 commentaires

   1.0

   Y est allé le 12 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   My guest and I were very disappointed in the service and management. Bad experience for a Saturday lunch when my guest ordered a salad without cheese (dairy allergy) and it was brought with cheese. When the busboy (not waiter/bartender assigned to our table) dropped it off, we immediately told him that it was ordered WITHOUT cheese so he took it back toward the kitchen area but clearly only scraped the cheese off the top and returned with the same salad, which we found more chunks of cheese lower in the salad and did not trust that they would make it over again. When the waiter/bartender finally (after a good 10 min.) decided to check on us, we explained the mishap and he said he would have them make a new one. That took another 10-15 min. as he chose to spend his time talking to the one customer sitting at the bar rather than paying attention to dining customers. At this point, we were so aggravated and lost our appetites. I asked the hostess to get the Manager and not only did she question me, but she told our waiter/bartender and he then came to our table with a bad demeanor and said that HE would tell the manager about the salad being made wrong. I then insisted that the Manager stop over and he reluctantly went into the back to look for her. That took another 10 min. and she then approached and said that she was aware of the issue and would "comp" our lunch. We told her we were not there for a free lunch - only to have a nice meal together while visiting and celebrating a birthday and it turned into a miserable experience. She never once apologized and actually seemed rude. I cannot recommend Passero - try any other of the great restaurants in downtown Arlington Heights!
   

   1 personne a trouvé ce commentaire utile

6. A

   Anita

   Chicago 3 commentaires

   5.0

   Y est allé le 11 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Good food, good vibe. Love this place! Awesome peanut butter pie for your sweet tooth.
   

   Ce commentaire est-il utile?

7. c

   carlak VIP

   Chicago 13 commentaires

   4.0

   Y est allé le 11 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Always a great experience! Great food and service…..
   

   Ce commentaire est-il utile?

8. J

   Jeannette VIP

   Chicago 35 commentaires

   3.0

   Y est allé le 11 septembre 2020

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   Good local, casual dining. Responsive service, good value for the money. Ample portions.
   

   1 personne a trouvé ce commentaire utile

9. CB

   CindyB VIP

   Chicago 7 commentaires

   5.0

   Y est allé le 1 septembre 2020

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The waiter was very informative on the Menu and helped us decide. All choices were excellent
   

   Ce commentaire est-il utile?

10. w

    winendineme

    Chicago 15 commentaires

    3.0

    Y est allé le 30 août 2020

    1. Cote globale 3
    2. Nourriture 3
    3. Service 2
    4. Ambiance 2

    I read great reviews so I was a little disappointed with our experience. We had a reservation for dining on the patio due to COVID. The table was unfortunately setup on a very uneven part which made it uncomfortable. Had to sit in a folding chair which was also not great and I would overlook that if everything else was spot on. I was most unhappy with our server who just about every time he approached our table he had an armful of dirty dishes that he was carrying. I would rather have a server take care of the bussing of tables and then give us the attention we deserve rather than stopping by on his way to dispose of dirty dishes, etc.. Also made it clear that there probably wasn’t a whole lot of hand washing going on by him. In a pandemic that is a turn off and potentially dangerous. I hope this is helpful
    

    1 personne a trouvé ce commentaire utile