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Parole - Parole Tulum, Tulum, ROO

Parole Tulum

4.4
4.4
322 Reviews
MXN500 and over
Italian
By Grupo RosaNegra
Parole is a vintage inspired space with a rustic and sophisticated interior design, located in the hotel zone of Tulum. Taste delicious classic Italian dishes such as homemade pasta, fresh fish and seafood, perfectly paired with the best artisan cocktails and a select cava, along with violins and live DJs every night.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Italian, Mediterranean, Seafood

  • Hours of operation

    Dinner Daily 4:00 pm–2:00 am

  • Phone number

    998 690 0263

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Miguel Angel Castro Gonzalez

  • Private party facilities

    Parole is an excellent option for your social or business events. Our Chef will elaborate a tasting menu that your guests can enjoy in the best atmosphere and company, taking away wonderful and unforgettable memories. Contact us at grupos@gruporosanegra.com.mx or at +52 (998) 262 5049

  • Neighborhood

    Tulum

  • Parking details

    Valet Parking

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cigar Room, Cocktails, Counter Seating, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Indoor Smoking Area, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 322 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Romantic

  • Cancun / Riviera Maya

    Italian

  • Tulum

    Great for Lunch

  • Tulum

    Notable Wine List

  • Tulum

    Romantic

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Filters

  1. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food2service2ambience2
    Should’ve went somewhere else to be honest its mad expensive
  2. AT

    AshleyT

    Los Angeles

    1 review

    5.0

    1 review

    Dined on September 20, 2022

    overall5food5service5ambience5
    The best restaurant we had in TULUM!
  3. KM

    KeylaM

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on September 20, 2022

    overall5food4service5ambience5
    Excelente restaurante. La calidad de la comida muy buena y el servicio de todo el personal, todos son muy amables. El show del violinista es un must.
  4. HO

    HOLIDAY

    Los Angeles

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 13, 2022

    overall3food5service5ambience1
    Food and service is great. Music is HORRIBLE. Overpriced.
  5. SM

    ShiyaneM

    London

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5
    A great place to eat, the service was amazing and all members of staff were very attentive the entire time. It was a great dining experience on my first night in Tulum, I would highly recommend. Thank you to the lovely young lady who served us during our visit.
  6. J

    Jason

    Denver

    1 review

    vip
    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5
    If you want excellent service and superb food, then Parole is a must. A wide variety of food, drinks, and great entertainment. They really know how to treat their guests. Well done Parole. Jason
  7. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5
    Super fun time, great service!
  8. UN

    UlisesN

    Cancun

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5
    Love this place! Gorgeous venue. Staff and hosts were very organized and very helpful in attending our needs. The food was amazing!! We ordered Insalata D’anatra, Fettuccine alla carbonara al tartufo and Papardelle al Ragú D’ Michele. Everything was just right on time and delicious. Everybody was super friendly. I highly recommend Parole to everyone coming to Tulum!!!
  9. J

    Janea

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5
    Isaias and Diego were fantastic. We sat right next to the wine wall right inside the building. The staff made the experience top tier. They made our experience in Tulum something to remember!
  10. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food2service3ambience2
    Its a beautiful restaurant, very aesthetically appealing , however extremely pricey I paid 600$ for a $200 NY dinner I ordered a lobster, a New York steak and pasta- in addition to a steak carpaccio and a burrata. Overall food was okay, carpaccio and burrata were salty, the lobster was overcooked in addition to the fettuccine carbonara. The noodles were mush. A margarita was about $25 per drink. Also ordered a hookah/ shishah HORRIBLE! Honestly just stay away from the zona hotelera. Overpriced food and just priceyyy!!! Stay local!
  11. JS

    JenniferS

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on July 14, 2022

    overall5food5service5ambience4
    Food was AMAZING! Music was nice but a bit too loud
  12. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 5, 2022

    overall1food1service1ambience1
    Worst restaurant out of the Rosa Negra group. Complete let down. We give it a 1/10. SAVE YOURSELF THE TROUBLE AND SKIP THIS RESTAURANT, it's empty for a reason!!! COMPLETELY OVERRATED. The service was mediocre, and the food was subpar. The photos of the food looked way better than it actually tasted. Our first sign should have been the fact that there wasn't a single soul in the place. During our time we only saw four other people come into dine. We ordered a few things, the main dish that stood out was the fettuccine. It had to be the worst fettuccine I've ever had, took two bites and pushed it aside, my partner didn't want it either. How do you mess up the most basic Italian dish out there? Usually it's a safe bet when going somewhere new. The whole thing tasted watered down and disgusting. When we told the waiter and manager they just took it off the table. Not to mention they don't do the cheese wheel they advertise on their website/social media. When our check came we expected it to be off the reciept but they charged us anyways. When the manager came by we asked him to take it off. We told him our experience and he shrugged his shoulders and said he couldn't do anything. WORST CUSTOMER service and food I've ever experienced in Tulum, clearly that is why this place is DEAD. Not to mention there is huge language barrier at this restaurant. They just say yes but they don't understand what you're saying. You have to continually repeat yourself. Oh did I mention the food was cold too? Luke warm at best. I've been to all the Rosa Negra group restaurants and they are all usually amazing, this one was a HUGE DISSAPOINTMENT. We won't be visiting here again and we certainly won't recommend it to any of our friends.
  13. K

    Karakter

    Cincinnati

    1 review

    4.0

    1 review

    Dined on June 30, 2022

    overall4food5service5ambience4
    Expensive restaurant compared to the U.S. but the food was on point. Music was too loud, though and made it hard to hear ourselves and the waiter talk.
  14. RP

    RominaP

    1 review

    5.0

    1 review

    Dined on June 30, 2022

    overall5food5service5ambience5
    Excelente experiencia, ideal para celebrar cumpleaños. El show del violinista es imperdible!
  15. JD

    JamesD

    Denver

    13 reviews

    vip
    3.0

    13 reviews

    Dined on June 27, 2022

    overall3food3service4ambience4
    Nice restaurant. Food just ok. Service very good.
  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5
    It was great, food was awesome and staff was very friendly.
  17. C

    Cg16

    1 review

    4.0

    1 review

    Dined on June 26, 2022

    overall4food4service5ambience5
    The time spent waiting for our food was very long which prevented a 5 star rating.
  18. ML

    MarychellL

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience4
    Nos encanto el servicio y la comida! Realmente un restaurante que vale la pena visitar!
  19. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Was great!!
  20. AS

    ArielS

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5
    From the time we arrive till the time we left, we enjoyed every minute. We went on a Thursday night so it was not busy at all. The dj was on point with the music. And to top it all off the violinist was awesome! Definitely would recommend this restaurant!
  21. SH

    SaraH

    San Francisco

    11 reviews

    vip
    5.0

    11 reviews

    Dined on June 16, 2022

    overall5food5service5ambience4
    Everything was great! Just come with bug spray, the mosquitoes don’t give you a break.
  22. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience4
    Best food I had in Tulum. Wait staff and entertainment were great. Special thanks to Esther who was incredibly helpful and patient with our English :)
  23. PS

    PauloS

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    Todo perfecto , lo mejor de Mexico en 15 dias de vacaciones Recomendo totalmente a quien gusta de comida de calidad , mui bien hecha. Fantastico servicio de todos
  24. OT

    OpenTable Diner

    Raleigh

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5
    Definitely worth the money! Lovely aesthetic, great entertainment! The food was by far some of the best I’ve had in a while!
  25. k

    kayleed

    Atlanta

    4 reviews

    vip
    4.0

    4 reviews

    Dined on May 20, 2022

    overall4food2service5ambience5
    Experience and service was outstanding, the food was eh. We loved our appetizers and the bread that came out for the table but our entrees were nothing special. The waiter suggested a dish that was spicy and it had no heat to it whatsoever. Other than that, the ambiance was nice, the staff was very friendly.
  26. JM

    JMcW

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on May 19, 2022

    overall5food5service5ambience4
    Best food in Tulum! Great service!! The Carbonara was quite a show. Excellent Risotto!
  27. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on May 12, 2022

    overall3food1service3ambience3
    Wors meal in Tulum .. Very dark restaurant with loud music! We order insalata caprese , pasta caccio e pepe , carpaccio and pasta carbonara. Pasta was terrible… If you are really fan of Italian cousin, or really Italian please don’t go there! We are so disappointed.. So much PR for nothing. The manager refused to remove from our check the pasta he saw our faces when we try “pasta” When the food is tasty we are ready to pay much of what we paid .. but when you pretend that you are one of best aria Italian restaurant you have to proof that. The manager refused to remove from our check the pasta! That’s fine but your review are going low for that!
  28. MO

    ManuOjeda

    Cancun

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food4service5ambience5
    The food was great! The fetuccini al tartufo was incredible, they did it on a huge cheese in front of us. However, the chocolate coulant wasn’t good at all. I don’t think it lived up to the expectations of the rest of the dining experience :/
  29. OT

    OpenTable Diner

    Caribbean

    14 reviews

    5.0

    14 reviews

    Dined on May 4, 2022

    overall5food5service5ambience5
    Excellent food! Excellent service! Excellent experience! Wonderful birthday dining experience.
  30. OT

    OpenTable Diner

    Cleveland

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5
    Absolutely incredible experience. I cannot begin to say enough about this exceptional restaurant with outstanding service, food, attention to detail, attention to customers. They deserve a Michelin star. I cannot wait to return again.
  31. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food5service5ambience5
    It was lovely! Will be back
  32. VS

    VictorS

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on April 19, 2022

    overall4food4service4ambience4
    Buena comida y excelente servicio para celiacos. Recomendado
  33. OT

    OpenTable Diner

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5
    EXCELLENT PLACE, NICE HOST, NICE WAITRESS.
  34. EP

    ElenaP

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food5service5ambience5
    Excelente servicio, y la comida muy buena. Ninguna queja
  35. OT

    OpenTable Diner

    Jackson Hole

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience4
    Fist-class experience in Tulum.
  36. OT

    OpenTable Diner

    Tampa

    3 reviews

    5.0

    3 reviews

    Dined on April 6, 2022

    overall5food5service5ambience5
    My husband and I came here for dinner on our honeymoon and it was one of our favorite meals if not the best meal we had while in Tulum. I ordered the espresso martini, which was easily the best I’ve had in my life. We also got the caprese salad and fish carpaccio as appetizers and both were incredible. For our entree we ordered the lobster cacio e Pepe and it was SO. GOOD. You could tell the pasta was fresh and the lobster was cooked perfectly. Aside from the great food and cocktails, we had the best service. Our servers (Isaiah & Hugo) were awesome! They were so tentative, friendly and made great suggestions on things we needed to try. They were some of the best servers we have had. Also the environment was really cool with awesome house music playing the whole time- we didn’t want to leave! I can’t say enough great things about Parole- a must try on your visit to Tulum.
  37. GS

    GigiS

    1 review

    2.0

    1 review

    Dined on April 3, 2022

    overall2food4service5ambience1
    Very dark restaurant with extremely uncomfortable chairs. We needed flashlights to see the food. Also had loud music inside and street noise on the tables outside. The servers were great!! Can’t deny that! Food was good as well, but not worth the trouble.
  38. DC

    DezireeC

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5
    Such a great place to dine! The vibe was fun and the staff were very attentive. The food was amazing and so were the cocktails. We had reservations at 8:30pm on a Friday and we sat inside where they had a DJ, and soon after a violin player perform a couple of songs… they also provided sparklers for every single person at every table and we all joined in the fun! The presentation for every plate and drink were spot on. I would 100 percent recommend this place to anyone in Tulum!
  39. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on March 28, 2022

    overall5food5service5ambience5
    Parole was absolutely amazing. Hands down the best dining experience I’ve ever had. We got a warm welcome from the beautiful hostess, walked us to our table where all chairs were pulled out for us. Our server Edgar, was excellent, very knowledgeable of all dishes and offered perfect recommendations. The drinks were beautifully crafted and the food was flavorful and fresh. My mom ordered the Capellini Arrabiata di Gamberi and my boyfriend ordered the fish special, the dishes were so good we just shared everything. Presentation is definitely taken seriously a Parole. I made the reservation for my birthday but my fiancé found Parole to be the ideal proposal opportunity. It felt like the whole staff played a role in my proposal and I couldn’t be more grateful. The violinist was the cherry on top, making it a magical evening. Thank you Parole!
  40. JV

    JorgeV

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5
    Literally the best risotto I have ever tried, the people really kind and nice place

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff is vaccinated
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Parole Tulum offers takeout which you can order by calling the restaurant at 998 690 0263.

Parole Tulum is rated 4.4 stars by 322 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 6 times today
Google Map for Parole Tulum

Zona Hotelera Km 6.5, Tulum, ROO 77760

Additional information

  • Neighborhood

    Tulum

  • Hours of operation

    Dinner Daily 4:00 pm–2:00 am

  • Cuisines

    Italian, Mediterranean, Seafood

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Valet Parking

  • Payment options

    AMEX, MasterCard, Visa

  • Executive chef

    Miguel Angel Castro Gonzalez

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cigar Room, Cocktails, Counter Seating, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Indoor Smoking Area, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    998 690 0263

  • Private party facilities

    Parole is an excellent option for your social or business events. Our Chef will elaborate a tasting menu that your guests can enjoy in the best atmosphere and company, taking away wonderful and unforgettable memories. Contact us at grupos@gruporosanegra.com.mx or at +52 (998) 262 5049

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