Parm Barclays Center
To improve your experience, the restaurant is cash-free. Cash can be converted into a prepaid card at any of the five cash conversion locations throughout the building.
Please note that diners must have a ticket to the event at the Barclays Center on the date of the reservation in order to enter the arena and dine at Parm Barclays Center.
Over priced for very mediocre food. Very disorganized. We made a reservation before a concert and it took a crowd of us having to speak with multiple staff members outside to be allowed into the Barclays Center for our reservation. They charged $65 a person for a small buffet that was average food. They didn’t even serve coffee! And it was very noisy because the band was warming up. I would not recommend this.
They don't disclose the fixed fee $65 or $100 per person, the later include house booze, when you make the reservation. It is buried in the confirm.
Getting in was disorganized, with being sent to multiple entrances only to be sent back to the original line. Despite a 6:00 reservation, they didn't let people in until 6:20.
Save money and aggregation, sit at the bar. Normal Parm menu, although the food was cold, portions smaller than Parm BPC , although more normal prices.
The food was good.....some things better than others. Shrimp was a bit too salty for my taste. That evening they did not have coffee or tea available... I do not know why. That was a bit disappointing. Wanted to try a few desserts (which we did) but no coffee or tea to go along with it. We liked the idea that we had easy access in getting into the show without standing on long lines.
Great place to eat when going to a game or event at Barclays Center.
Had a delightful pregame and halftime experience. The buffet and unlimited drinks was a great value
The computer system was down on the day of my visit. It took 30-40 min for the food to come and 15-20min to just pay. Hopefully it was a one time thing but it makes me hesitant to give it another try
Had a reservation for Sat 3/9 before the sold out Elton John show. Received a text from a 516 number that we could come earlier for 6:30pm. I confirmed, and also confirmed they could do the normal menu, and not just the buffet. Only reason I knew that had been happening was from reading reviews here and on Yelp. Not mentioned on website, OpenTable, etc. They texted "We can do normal menu, offering buffet to get everybody to their seats on time, but we can accommodate, especially if you arrive early".
Cool, 8pm show, we'll get there for 6:30, all good right? The waiter comes and says only offering "Chef's Table" tonight (what they're calling a walkup buffet) for, get this...SIXTY FIVE DOLLARS A PLATE. I had been before and did the $23 Eggplant Parm & $25 Chicken Parm which is ridiculously priced as it is, but, you're in an arena in NYC. For a sitdown served meal, fine.
$130 for two people to walk themselves up to a buffet is absolutely absurd even for sports arenas in NYC. Even worse, doing the bait and switch with no mention on website or in reservation, or a phone call AND confirmed via the text I had to show the rather rude young lady manager type that normal menu was available.
They also scanned my Ticketmaster tickets on the way in, so it's not like you can leave and eat dinner somewhere else and come back. EVERY single table around us had to have managers come to them, some more irate than others. Eventually we were given normal menus, as were most of the tables around us were depending on the complaining. You could just see everyone's faces around us, then the waiters having to deal with it, followed by managers. Not how you want to start your night for a much anticipated event. Very shady and messed up to not notify anyone, then you're stuck hoping people will just pay again, SIXTY FIVE DOLLARS A PERSON FOR A BUFFET.
Also, our waiter was temp and said because of that any tip on a card goes to the house instead of him, so we used cash. SHADY! Avoid.
Would have really liked to have known the restaurant did not offer a regular Parm menu, but instead required a $65. buffet. Too late to do anything else, and believe me, the food was not worth $65. Never again.
They didn’t tell us it was buffet only. We would have made a reservation elsewhere if we knew this.
The food is very good, but they should have a way to make patrons aware, in advance, that the menu is changed at certain events to a $65pp buffet. That being said, the food was definitely delish!
Our server, Ashely, was fabulous, attentive and overall wonderful!!
This is a very good dining choice when attending an event at The Barclays Center...certainly can’t beat the convenience!
We thought we were ordering off the menu. Since it was a large event it was buffet at $65.00 pp, didnt know this until we showed up. I would ask in advance about a la carte vs buffet for the event. The food was surprisingly good, but for $65 thought it was a bit pricey.
The food was really good; however we thought we were ordering from a menu with meal options under $30. To our surprise it was a $65 per person buffet!!! While my food was good, it wasn’t worth $65. Our server was on cloud 9, walking in circles. We got up to the buffet after waiting in a long line to learn we needed a wristband. When we went back and asked, he said “who is your server”! After he didn’t check on us or our drinks once, he waved him down for our check. As we were discussing this outrageous bill we weren’t prepared for and the tip, he stood over our shoulders and watched! We won’t be returning to this Parm location!
Horrible experience. We went before the Elton John concert and they offered the “chef’s table” for $65/person. (Basically a buffet.). The food was all cold and tasteless. The service was terrible. They did not even have coffee. It was a terrible experience and I would not repeat it. It was particularly disappointing because I've been to other Parm restaurants and had god meals. Not this time.
Had no idea this was buffet. And at 65 bucks a pop! Food was off the chain. Although would have appreciated some fish, since it is Lent for some people. Also, the bar did not have iced tea. Again, for that price, I should have been drowning in tea.
The food at Parm was very good although when I made the reservation I was under the assumption that it would have been the regular menu as opposed to a buffet which ended up costing 65 dollars per person with not even one soft drink included. I understand the goal was to accommodate everyone's dining needs prior to the Elton John concert but the fact that it was going to be a buffet and the price should have been disclosed when the reservation was made. No one likes unexpected surprises. Aside from that, the food and service was quite good.
Get in get out buffet not worth the price or the quality. Barely get a server to get you a drink, lines for the buffet, and you feel rushed and have to rush upon arrival. Better off going to a local pub restaurant support the locals and just go to the event. Would never recommend the buffet never. Horrible
Parm heros are delish like their other restos. Did not do the buffet. Service was lacking, disorganized, we got our food before drinks, had to ask a second time for our drinks we're nearly done with our food before we got them. I think a better setup there would be similar to at the airport's here with the iPad kiosks at tables/stations where the customer can put in and pay for their order. it would be efficient for everybody.
It was empty for a Saturday home game. Food took forever. Took an hour to get a beer. Food was mediocre at best, mozzarella sticks were burnt. Probably the worst experience I’ve had at a restaurant. No excuse for it to be that bad when you are charging $25 for a below average chicken Parm dinner
Our drinks didn’t arrive and despite printing the server, after 15 mins I had to go to the bar myself.
Then We waited 45 mins for our food .
The server seemed to be under pressure, meanwhile there were too many bar staff.
There was a manager but despite us complaining about the wait, she was ineffective.
Parm is a great spot for a pre-game meal. Excellent food, fast and convenient.