Parkside District - Atlanta
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The restaurant needs to update brunch menu and some menu items were unavailable
The restaurant said they did not have our reservation and they didn’t use open table and we had to find somewhere else to eat
Honestly, the service was terrible! Not attentive, drinks sitting empty, table full of dishes, never checking in... brought us a dessert menu and just dropped it off - never said a word. Then about 10 minutes later brought us the bill, which was split. We did not ask for it to be which made it awkward to now be able to treat my friend. ugh!
Food was fantastic!!!
Our server was Dominique. He was excellent in the beginning. Then he disappeared. He came back about 30 minutes later and said it was an emergency and he was no longer our server. We sat for a while longer and literally had to search for a server and ask for our check. I’ve been here a few times and never experienced this kind of service. We were leaving and looked outside to see all the servers sitting outback smoking. Just awful.
I have visited this location a few times, this was probably my 3rd or 4th visit and may very well be my last. I went for a bday outing (3 of us) and 2 incidents occurred that really upset me. The first being a hostess, coming over to tell me that they had a large party who had a reservation & she needed 'our' table. I also dined here with a 'reservation' & we were waiting on our dessert. My family was so taken aback by this, we spoke to the manager who was apologetic & told me to take our time. Then once we finished the desert, my brother & son split the bill and inserted the cash into the pad. Told him "tip included -no change needed." The server returned as we were standing up to leave & told us, "you only gave me $90. The bill was $135". We were like what! My son looked in his wallet (2nd guessing himself) and I actually saw them put the $$ in the pad. I looked down at the servers apron, I said, "isn't that the rest in your apron? He looked down & said, "oh my bad, so sorry!" My heart was racing! I couldn't believe he would even confront us with such an accusation! I've never experienced anything like that. How do you dispute when you gave them cash (unlike a credit card). It was a very bad experience, and I'll likely nerve go back again. Very unfortunate.
Food was excellent. Service Fair. Noise level was very distracting, as you could not have a conversation. Background music not helpful, as it was 2 different types of music at the same time. Need some sound absorbtion as people and general noise is acoustically not beneficial for a moderate priced restaurant, which otherwise has a very nice ambience. Fix this and we'll be anxious to return.
This was our second time and we really wanted good and quality food. We got that for sure 10 out of 10. But the seating was horrible. We first got seated at a high top towards the back on the left side of the private party room. People had to pass out seating to go to the bathroom. Servers had to pass us to get to the registers. It was def unpleasant. I spoke to the manager on duty and she immediately moved us. She was awesome. Everything that was being thrown her way she handled it well. I commend her for staying focused and professional. We will def be back for the awesome food.
My husband and I went to dine for our anniversary. The food was delicious and the atmosphere was spot on. Our server seemed to be a bit too busy. The greeter wished us a Happy Anniversary but our server was…let’s just say he was too busy. Overall we really enjoyed our dinner. I wished the experience was a little more personal.
We enjoyed our time at Parkside District, we came to celebrate a birthday and Bri as well as our server Hilario ensured that we were taken care of. It was a really nice experience, great atmosphere, good staff and overall nice place!
Good food was marred by a 25 minute wait for our server to come to our table the first time. The restaurant was very warm inside and a screaming baby did not help. I've been here before and the service was much better. Not sure I can recommend due to the wait and the cost of the meal.
Great service!! We had a party of 7 and everyone enjoyed the food and atmosphere.
Food was fantastic. Service was extremely slow.
Birthday dinner for my mom
Cornbread was wonderful. The fritters are very good. Shrimp was tough and warm not hot. Salad was ok but nothing special. Very loud today. Kinda pricey for what we got.
I definitely recommend this spot service was spectacular food was great and we had a good time
Mussels were great but served with only 3 tiny pieces of toast. Asked for more and it took 10 minutes to get 3 more tiny pieces.
None of the entries excited us so my wife ordered the boil and all the seafood was overcooked
My brisket was very fatty. Jim and Nick is much better
Music was nice and they were totally full
Next time we won't sit close to the entertainment - a bit too loud.
First time at Parkside and we are kicking ourselves for not coming sooner!! Food, ambiance, service, everything was stellar!! Definitely will be back!
Great good; great service…
Our family of 5 visited Parkside for the first time to celebrate the family patriarch's birthday. We all had a wonderful time, the service was friendly, accommodating and made us feel special. The music was upbeat and fun. The food was served timely, hot and super delicious. We are a very nit picky bunch and yet everyone was completely happy with the experience. Parkside District has become a new go-to place for us.
Food is very good but service needs some work. Those are the best crab legs I have eaten in a while and would come back for more.
We had reservations at 2:15. We weren’t seated until 2:30.
The water at the table had been out for some time.
We waited 15 minutes and no server greeted us. My husband had to go up to the hostess stand and ask if we were going to get waited on anytime soon.
Finally someone came up, apologized for the wait but was not overly effusive about it. The drinks we ordered took way more time than they should have and some people in our party received cold food.
We have never received service / food like this at the restaurant and we are disappointed to say that we will not be coming here again.
I made a reservation for my sister’s birthday. My party and I arrived on time and were seated within 10 minutes. This dining experience was a nightmare!!! Our server came over and we requested a round of shots while we decided on appetizers. After about 25 minutes our shots finally came. 4 out of the 5 glasses had previous guests’ lips on them! We pointed this out to the server and he seemed mortified. I was disgusted but my sister still wanted the shots so we requested them to be remade, in CLEAN glasses. The server left with the stained glasses and said he would return. We literally had to flag down another server because ours disappeared. “Alvin” finally returned after about 20 minutes to take our appetizer order. He took the order and left again. Guests continued to file in and some even received their entrees while were sitting there waiting on appetizers. We didn’t order brunch items and those seemed to have priority over any other orders. After another 30 minutes, Alvin returned with the appetizers, fried green tomatoes were tasty, calamari was gummy and the wings were a hit with my family. We asked to place our entree orders because we feared Alvin would leave again and not return for a while. We ordered our 5 entrees and proceeded to wait. Good thing we all like each other and the conversation was lively, otherwise the 50 minutes it took for our food would’ve been unbearable. FINALLY, the entrees came or so we thought. My sisters salmon was carelessly over cooked and my daughter’s shrimp and grits never came. Alvin came around after we were done eating what we could and asked how everything was. I informed him of my daughter’s missing entree and he asked me “am I sure?”. It took everything out of me not to scream!! He brought the bill and charged for the missing entree and the shots. When I asked why I was charged for the missing entree, Alvin says “let me get the manager so he can get you free food”. This young man insulted me and my family. I am LIVID!
My reservation was at 12:30. We arrived 10 minutes early. No one was at the hostess stand to greet us. Finally after 20 minutes someone showed up. We were seated in the middle of the floor. We requested another seat and we were offered a seat right next to another couple. With Covid we declined. We were finally moved. Then it literally took at least 30 minutes before I got up to locate our server. She had a large party so no issues with her. The service was horrible. The food was good however due to the lack of service and no real leadership on the floor I would not refer this restaurant to anyone that I knew.
It was my friend’s birthday
Excellent food and beautiful ambiance. Menu had many choices from seafood to chicken to steak. Service was personable and quick. Would highly recommend for a business lunch or romantic dinner. Nice wine selection and cocktails as well. Great all around!
20 min wait with reservation. After seated no waiter came in 10 mins. We decided to leave as the restaurant was overbooked and under staffed.
The service has really gone down hill. One of our guests received their meal 30 minutes after everyone else and it took over 30 minutes for us to get our dessert. Not even an apology. This was on of my favorite places but not anymore.
Terrible service. We had a reservation at 6:15pm, got seated, and then waiting an hour before we finally asked if anyone was going to wait on our table. We then placed a drink order and waited another 20 minutes for our drinks to arrive. By that point we didn’t even want to place our food order if it had taken that long to even get just drinks and to be seen. So we left. That completely ruined our experience and would never go back. Our waiter didn’t even apologized for the lack of service they provided.
The food was excellent as usual. Even though it was a busy evening, service was quicker than usual.
The grace period was helpful as we were late for our reservation.
Food was good to great. They should allow subs on sides for brunch especially for the price. I also think they should homestyle breakfast potatoes rather than three whole new potatoes with their breakfast items. The chicken and waffles were not good. Everything else was great. Took a while to get our drinks. Had to remind the waiter. Also no soap in the women’s restroom. So they are slightly overpriced since they have upscale dining prices but not quite the service caliber to match. I recommend sticking to the regular menu rather than the brunch items. The shrimp and grits are the best.
This is our #1 Go to for Ladies Night Out!
Made reservations for 2 and noted we are celebrating a birthday. Food, drink and service were good. Music was on the loud side. Not very crowded. Disappointed the server failed to recognize the birthday being celebrated as mentioned in the reservation and when I stated to the hostess.
The food was great, but I expected more food for the seafood platter and less French fries...
Very friendly staff but the food wasn't good but all. Everything was bland and lacked flavor.
Everything was really good, will definitely go back.