- Sick staff prohibited in the workplace
- Staff temperature check required
- Proof of vaccination required to dine indoors
All excellent, Michael was our server. Food was good, nice variety and staff was very attentive. (note to patrons: if you need to use your electronic device, bring headphones please, we don't want to listen).
Greatly appreciated the wait service by Michael. Very professional and attentive to our requests.
Looking forward to returning in the New Year.
Thank you, Beverley
The food is absolutely exceptional and so is the service. We had both breakfast and dinner and the meals were a highlight of our stay at the Ritz.
The service was 100% five star. The plate was presented nicely and the food was tasty. As this was a high end hotel we expected it to be costly. It was. The food was very good, but there was not much of it. At breakfast that can be pretty important. I’d certainly go here again because the wait staff is amazing. The food was good. The ambiance was a little less posh than I had anticipated. You definitely know you are in a hotel rather than a high end restaurant. Though it is a very nice hotel. I loved it there and could have stayed for days.
alwAys the best ingredients prepared to perfection
Wonderful brunch delicious food beautiful restaurant
Overall great experience
WAY overpriced. $28 for 2 eggs. I couldn’t bring myself to pay that much for 2 eggs.
Lovely breakfast, fantast
Very classy! Amazing butter and roasted potatoes.
Great service and delicious food.
Expensive and limited menu because of Covid; staff excellent
We had a party of 6. Took a while for them to do drink orders. Never came to refill our water or offer more coffee or drinks. Food took a while in coming out and everyone had finished their beverages prior to that. When food was service there was no offer of refill of waters or coffee. Dining room was at about 50% capacity when we went for brunch. I've been to other Ritz Carlton locations and have been impressed with the service. This was not the case this time.
Very pleasant and high quality experience. Will return.
Restaurant recently reopened due to the pandemic and it was nice to see many of the regular servers and staff. Breakfast was delicious!! We live in the neighborhood and will return soon.
We came to celebrate a milestone birthday. Chef Michael printed and prepared a 5 course menu that was to die for! Each dish hit it out of the ball park, culminating with a surprise at the end ...wagyu beef over a bed of truffle mushrooms and drizzled with a truffle glaze ....absolutely divine! To end the meal there was a decadent croissant bread pudding with rum raisin ice cream. You again went over the top on this tonight, chef. Thank you for the most wonderful celebration!
the restaurant was just as an average restaurant. It was a disappointment for me. It was not bad but it was not good. It is just as same as the ones which are cheap restaurant. I cannot think that this restaurant is a part of Ritz Carlton Hotel.
Wonderful experience and very personalized. Hostess (Rosanna) wrote us a nice card with a beautiful drawing. Staff was attentive and friendly.
Treated like a Queen. Loved the Food and the thoughtful gift from the staff. Will be back!
Awesome food and exceptional service! I will definitely come back.
Everything was excellent except food. We opted for the vegetarian tasting menu. Except the risotto and dessert everything was bad. Beets were bitter. My idea of a good tasting menu does not include bitter raw beets! But the hostess and servers were so so good, that I tipped more than what I should have for a mediocre tasting food!
Best meal that I have ever had! I can't wait to go back.
Service was excellent however the food was alright for the price point.
Leslie & ALL STAFF FRIENDLY PROFESSIONAL COURTEOUS
We are local SF residents & enjoy participating helping our local economy so do try if in town participate in restaurant week
We have made every one since started for both lunch & dinner. BASED ON PREVIOUS OFFERINGS BY TRENDY POPULAR
places we were always disappointed by that special week’s offering and ordered ala carte vs the special prefix menu
This one blew us out the water for 65.65$ best quality ingredients deliciously showcased that finicky SF diners have come to expect
Delish wagyu tartare, duck breast, the chocolate cake dessert , even the latte( best restaurant end of meal memory)
CONGRATULATIONS TO THE ENTIRE PARALLEL STAFF ,APPRECIATE THEIR OBVIOUS TEAMWORK*
Came here for restaurant week and everything from the food to service was perfect! I would definitely come again.
The short rib pancake starter was amazing!
great wine selection and quiet surroundings allows for easy meeting and catching up spot with friends.
The service was outstanding - my guest all felt very pampered.
Event afterwards at Legion of Honor.
Albert and the entire staff was excellent!
The food was excellent and well presented. Only criticism is that the time between courses took a little bit of time. Had a long wait, between starter and entree. Had the pleasure of witnessing a proposal which was magical and well orchestrated by the Ritz!
The service was poor. We were guests at the hotel and we had brunch Sunday morning. It took the waiter an extreme amount of time to take our order (EST -15-20 min). We called on someone from the kitchen and our waiter took notice and jumped in with several apologies. Then the time that it took to have our food served was extreme (EST 25+ min). He continued to forget requested condiments & drinks. I asked the food server for additional brown sugar for oatmeal and he brought brown packets of sugar. The curious thing is the restaurant was not extremely busy, which is what the waiter continued to apologize for. I guess that if a restaurant automatically adds a 20% tip then it doesn’t need to be earned through service. The food was good.
The restaurant, food, service, and decor is outstanding every time we go to eat. They have great menu selections and even change their menu for the seasons. The desserts are my favorite!
Excellent food, great service and surprisingly reasonably priced. Overall delightful experience.
Enjoyed an enjoyable New Years day breakfast. Difficult choosing from the desirable selections, but settled on the items below. Great staff and service as we expect at Ritz Carlton.
Excellent service; staff very accommodating; food amazing
Our NYE’s dinner was DELICIOUS and our server, Amy, was the BEST!!!! Courses were spaced and served perfectly, so really enjoyed each course, as well as our dinner conversations!!!
This was our second NYE’s dinner at Parallel 37 and we look forward to our third in December 2020!!!
Had Christmas dinner here. They only served a 4 course meal that was a $160 per person, without counting gratuity. Food was lackluster and insanely overpriced. Would definitely not recommend.
Christmas. Super slow. Waiter didn’t come to table for 30 minutes after we were seated. Live music ended early. Didn’t extend to end of dinner hours. For price and location, expect better from Ritz. Just m’eh.
Very slow after entree before dessert. Dessert was not worth waiting for. Very expensive for the meal. Would not do it again
We joined Parallel 37 for Christmas brunch, so we recognize that the holiday may have impacted the experience. But, the service was quite subpar, especially for the cost. We had to ask multiple times for water and drinks. The expeditors had to twice return to the kitchen with our food because our plates weren’t cleared. That also impacted the temperature and quality of our courses.
I don’t think we will be back as there are many better restaurants in the city.
Thank you for working Christmas Day ! The staff make this restaurant outstanding. We Went for Christmas -had a friend who wanted to join and they accommodated us with an extra seat. Our friend and I had food issues which the staff and chef accommodate. The menu was creative; delicious; satisfying and beautiful. Thank you again for making a fantastic Christmas dinner experience!
We went for Christmas dinner and felt that the restaurant missed on a lot of basic points. The food looked and tasted good, but all the sauces were lukewarm. We had to ask for bread. We filled our own wine glasses. Service was inattentive and slow. It shouldn't be this way in a $200 per person dinner. I give the f&b director credit. She stopped by the table to ask how things were and she ended up talking to us and listening for about 20 minutes. As ex-restaurant people, we appreciated that very much. But the basic point is still the same. With prices like that, service needs to be much better than it was.
Parallel 37 is rated 4.7 stars by 750 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.