Pappardella

Pappardella reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jay VIP

   New York City101 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The restaurant very nicely accommodated a group of 8 of us. Extensive menu, very good food, generous portions, excellent service, nice ambience.
   

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2. P

   Pratima

   New York City1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   we went there for my son’s 14th birthday when we got there the restaurant was almost empty, but we were only offered the very far corner tables and and told that the rest of the restaurant was not available. It took us one hour to get food. The service was very bad. We did not enjoy the food. The restaurant is very old. Our table was wobbly and had to be fixed with a wine cork. I would never go back there again.
   

   PappardellaResponded 2 days ago

   Thank you for sharing your feedback. We’re truly sorry to hear that your son’s birthday experience did not meet expectations. While we understand the restaurant was not yet busy when you arrived at 12:00 PM, our indoor dining area filled quickly shortly thereafter. The table you requested had been reserved in advance for another special occasion, and we do our best to honor those prior arrangements. That said, we regret that the alternative seating options we offered did not meet your preferences. As a long-standing establishment in the neighborhood since 1983, we take great pride in our history, but we also recognize the importance of comfort and consistency in every guest’s experience. We're sorry that this visit fell short, and we appreciate your comments as they help us improve.
   

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3. N

   Norman

   New York City2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience. Service great, food great, excellent date restaurant
   

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4. M

   Marie

   San Francisco1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner experience was delightful. The food was delicious, the service could not be better. We received a complimentary dessert for a birthday celebration! Though the restaurant was busy we were not rushed. I would recommend this restaurant.
   

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5. J

   Jaime

   London1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I have been living in NYC for 4 years. This is the most disappointing experience of 300+ restaurants in the city. Took 30 minutes to sit us down and we kept asking the maitre, she was extremely distracted. The waiter was slow, put funny (disrespectful) faces when we ordered food. Pasta was terrible, specially the caccio e pepe. The lasagna was good. Poor service, poor food, expensive. Please improve or it will become a tourist trap.
   

   PappardellaResponded 2 days ago

   Dear Jaime, thank you for your feedback. We are certainly devastated about your disappointing experience. While not always perfect, we strive to give our guests personal, attentive service and deliver delicious classic Italian food. I will follow up with kitchen and service and would like an opportunity to reach out to you.
   

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6. C

   Connie

   New York City55 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Love this neighborhood restaurant. Food consistently excellent. Only criticism is that noise level very high.
   

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7. K

   Kathleen VIP

   New York City16 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious, as always. The wait staff was attentive and helpful, but unobtrusive. The atmosphere is friendly and relaxed, though a bit noisy.
   

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8. J

   Jonathan VIP

   New York City8 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite restaurants. Great food. Great service.
   

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9. J

   Judith VIP

   New York City62 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food as always was quite good but bread was not brought until we asked. Server was very busy but took care of us as well as she could, and was friendly.
   

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10. H

    Hector VIP

    New York City38 reviews

    4.0

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    A bit noisy. We expected a routine, run of the mill restaurant as we remembered it from the last time we dined there a few years back. This time it was surprisingly good. Excellent calamari (not fried, which is usual) but in a delicious sauté, and the pappardelle with mushrooms were great, as were the linguini. The ricotta cheesecake was one of the best I've had. Highly recommended.
    

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