Everyone was professional and personable. Skirt steak and potatoes were excellent!

Hospitality at its finest. Staff was attentive and food was excellent. Cannot wait to return.

Drinks, food, and service - all excellent.

Delicious dinner of rack of lamb. My husband and I ate each ate half and brought the other half home. We ate outdoors on a lovely evening. Our dessert was zabaglionr with strawberries and we had a glass of porto. A wonderful evening.

The food was wonderful. , my colleagues raved over their pasta dishes which were a tad small. At lunch it was really quiet which is why it was so strange we could hardly get the attention of the waiter ever. If you have a lot of time this is a great place to relax. If you are on a time limit, avoid.

The food was amazing as was the service!! We will definitely return!

My husband and I--Miami natives--visited Pappardella about 6 months ago after reading the good reviews, hoping we’d get lucky with decent Italian. I tried the signature Pappardella pasta. And I was hooked. We got way more than we hoped for!

I recently visited NYC for a quick 2-day anniversary trip with my husband. I love the restaurant so much that I specifically built in time to my trip to visit this restaurant again and enjoy my favorite pasta. Worth it!!

We walked in and had to wait at the door although there were a few people there working that ignored us. Finally, after about 6 minutes, a waiter came over and I told him we had a reservation and he said oh just sit wherever you want, and walked away. We found a table, sat and waited and waited. Finally, I got the bartenders attention and she came over and I asked if there were specials.
She said "well, sometimes they take last nights dinner specials that didn't sell and make them the lunch specials so let me see." Then she gave us the specials menu and some menus and took our drink order, never asking me about what kinds of drink specials they had (found out later there were some listed).
It was just really lame. What a great restaurant and the staff in there on that Thursday at around 1:30 was just way too "whatever" which is a shame because it was a special lunch for us.
The pizza was fine, a little dry, the salad was okay, nothing special, the spaghetti and meatballs was eh, the meatball seemed frozen.
I think they can do better. It is an ideal location and they are truly neglecting, overcharging and not giving the hospitality that they could.
When it came time for the check, the waiter that told me to "sit wherever" was very attentive to take my check and tip.
I tipped 20 percent of course but my goodness.
Really....realize that when people come in, they want to feel special.
They want to feel like this is going to be the best experience, with hospitality, food and everything.
I feel like it was a thrown together eh time.
The place is great and I truly hope I can come back and find it to be wonderful.
P.S. They were nice enough but it really wasn't what it should be.

Very disappointing! We hadn’t been there in years, and took some friends there from out of town. Clearly under new mgt. worst pizza ever - and in NYC! Salads were ok. Service was awful. Won’t return

We have ordered a gluten free pizza waited for one hour
The service was just not good

I really like this place. However, the night we were there it took a while before the waiter came over to us and we were anxious to get drinks. It seemed like he intentionally took a long time because when he took our drink order he expected the food order at the same time. (Seemed like a ploy) In most cosmopolitan restaurants, we are always asked for drinks almost instantly when we sit down. Also took a while to get bread. He actually forgot and when he was bringing it to the table next to ours noticed that we didnt have any and thankfully gave it to us. Despite these incidents I recommend the food!

Great atmosphere and great food. Everything you wish for when you want to have diner with your loved ones.

Wonderful staff. Excellent food. Very nice ambiance.

Chose restaurant because of extensive gluten free choices for my wife. Was pleasantly surprised by quality of pasta dishes. Both perfectly prepared al dente. I finished my wife’s gluten free meal and it was equally as delicious as mine. Service was good but a few small details were overlooked. Overall, a most pleasant experience and would recommend highly.

Anniversary dinner was perfect!

Loved our brunch. Great music and food. Mary , our server , was wonderful!

Great spot, perfect for pre show dinning, service was very quick and food was delicious .....

Friday evening - challenging crowd and most probably going to performance at Beacon theater a few blocks away. Food didn't come out as ordered and took too long.
Staff is nice - not necessarily their fault.
Been for Brunch/Lunch and it's more enjoyable.

Second time back, obviously we liked it the first time so we returned! Food was delish, we had the rigatoni bolognese & pork chop special, both excellent. My husband is a great Italian cook is always tough to please but he enjoyed both dishes. We started with the stuffed zucchini appetizer, very good. The waiter was ok but a bit inattentive. The atmosphere is relaxed .& casual with brick lined walls & a small but perfect bar. We would definitely return!

Good food but service this time was unusually slow (sat night - 7pm)

Always excellent service and delicious food! Definitely one of our UWS favorites!

Great gluten free experience!

Fabulous suppe de pesce. Wonderful pizza. Great veal Park.

Only problem was a handful of large parties done dining but sitting around the table playing w/phones like idiots, so they got backed up with seating: our 7 pm reservation got us a table at 7:20. Limited but good wine list, esp the Italians.

We had a 6:30 res was not seated til 7:20. The food is delicious, but they could use another waiter.

Stated allergy but was given allergic food anyway.

Very good and reasonable prices. Gluten free food was safe and did not make the celiac dining sick

We had an amazing time. Great food and drinks. Worth the trip.

We were visiting our son and his wife on the upper west side, staying at the Hotel Beacon. We enjoyed a remarkable meal beginning with a beautiful Barolo wine, melon and prosciutto, eggplant appetizers, followed by perfect veal and pasta dishes and finishing with gelato and cannoli. The place was packed and for good reason. Clearly THE local Italian restaurant in this area.

Amazing food! Beautiful place!

Great food, nice and thoughtful service, highly recommend it for friends get together, fun and evening outing. Local and authentic flavor ... very happy about our waitress. Very helpful and thoughtful.

Other than having to wait about ten minutes for the table, everything turned out really nice. The food was delicious and the service was great. I would definitely return and also recommend it to others!!!!

Good food and helpful friendly service. The spaghetti frutti de mare was excellent with plenty of seafood of all types. Also appreciate their extensive gluten free menu options and the attentiveness of the staff to gluten allergy issues. Excellent food and excellent value.

Great meal! Excellent Riviera salad and veal marsala; unfortunately, no room for dessert.
The service, however, was spotty at times.

Excellent gluten free options. The gluten free garlic bread is legit! Great ambiance in the evenings and comfy casual during the day. Pasta options are tasty and classic. Full bar service. A family favorite.

Great, cozy place with fab food! a real find in the neighborhood and worth the trip up there also

The staff was great. Super nice and friendly. The food was very good.

One of my favorite neighborhood restaurants, with an incredible Gluten free menu option!

We really enjoyed our dinner at Pappardelle. The restaurant is a quick walk from The Museum of Natural History, where we had just spent most of the day. Dinner was delicious - the Shrimp and Linguini special was delicious. The staff could not have been nicer or more professional. We will definitely return

We came here on a Thursday night while visiting NYC. They were great at accommodating my picky children (ages 7 and 9) and brought them a delicious plate of pasta with marinara sauce. I had the bronzino which was filleted and cooked perfectly. They did a great job of removing most of the bones! My mother ordered the spinach pasta with chicken and loved it! It was not the best Italian restaurant we've been too but it was very good. It was not crowded at all when we arrived at 5:30pm. We thought the service would have been a little faster considering this. But we were not in a rush so the meal came at a good pace for us. Would recommend! It' s a very short walk from the American Museum of Natural History.