Pandano

4.7
37 Reviews
MXN500 and over
Italian
Hosted inside the unique and beautiful Jashita Hotel*, Pandano Restaurant presents a stunning view of the Caribbean Sea for your dining experience.

Relish in the delectable flavors of authentic cuisine from both Mexico and Italy. From homemade pasta to fresh, grilled lobster and fish, you'll savor our dishes and make your romantic evening on Soliman Bay even more unforgettable.

*Jashita Hotel is one of the most exclusive and romantic hotels in the Riviera Maya situated on the northern end of the peaceful Soliman Bay.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
What 37 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.5
food
4.7
service
4.8
ambience
4.5
value
Noise · Quiet
79% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

My boyfriend and I went to Pandano and it was a great experience!!

It’s the perfect place to have a romantic dinner; the restaurant is located right in front of the ocean, the view is beautiful and the food is delicious.
The waiters are really nice and super attentive.

I ordered an Italian raw fish (Venice style) and it was great.
We are definitely coming back to Pandano, it’s my favourite restaurant!!

PF
PabloF
1 review
Dined on March 31, 2021
Overall5food5service5ambience5

Un restaurante top en un sitio precioso, muy tranquilo con vistas preciosas y servicio muy atento. Tuvimos una mesa en la orilla de la playa y fue muy bonito.

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OT
OpenTable Diner
Houston
2 reviews
Dined on March 16, 2021
Overall5food5service5ambience5

Amazing and friendly service

OT
vipOpenTable Diner
New York Area
1 review
Dined on March 7, 2021
Overall5food5service5ambience5

Stunning location, wonderful food and staff, very relaxing! Loved it and will definitely go back. A respite from Tulum!

MV
MikeV
1 review
Dined on March 5, 2021
Overall4food3service5ambience5

Lovely setting. Excellent service. Food delicious but a bit overpriced. Portions small.

D
Duck
1 review
Dined on March 4, 2021
Overall3food1service5ambience4

Filete mignon was one of the most terrible I’ve ever ate...
I asked to eat my dessert in one of the chairs on the beach and they told me I can’t, even was non single soul there.
Service was good, guys were nice, but that detail made my nite not good.
I’ll not come back again.

DF
DanielF
Mexico City
2 reviews
Dined on February 26, 2021
Overall4food4service4ambience4

Es un buen restaurante con muy buen servicio buena comida; sin embargo siento que es bastante caro el lugar. Fui 2 veces en menos de 10 días y estaría feliz de regresar en un futuro cercano. Me llamo la atención que había mas gente en Sábado para cenar que en Viernes para cenar.

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DH
DanH
Cancun
2 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

We had a very relaxing time and a fabulous meal. Service was excellent, facing the beach was incredible.

MP
MurrayP
Calgary
1 review
Dined on February 13, 2021
Overall5food4service5ambience4

Pandano was all we expected it to be very very nice great service a the food was very good! Couldn’t get a table outside as requested on reservation, but, with the doors open it was next best thing! We certainly will go back.

d
davidm
Miami
2 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

Very romantic, fantastic, Absolutely amazing place I will go back for sure

J
Jillene
1 review
Dined on January 21, 2021
Overall5food4service5ambience5

Pandano was such a nice switch-up from Mexican food for dinner. We easily made reservations for a large party, easily found parking, and escorted to our table. The ambiance of this restaurant is one of the best parts. Our table did not have an ocean view, yet it was a magical private setting. We get spoiled in America with our food, and with that in mind, the food was not mind blowing, yet it was good. The carpaccio especially! A wonderful spot to visit for lodging or a meal.

OT
OpenTable Diner
Cancun
2 reviews
Dined on January 20, 2021
Overall5food4service5ambience5

Overall amazing place good drinks, the staff was great. Highly recommend this place.

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 16, 2021
Overall5food5service5ambience5

Amazing ambiance and the food was amazing ! Definitely would go back.

PP
vipPrincetonProfessor
Key West
27 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

Bloody great. Just go. Creative and superb dining. You will nit be disappointed. A very memorable special night. Thank you

EW
ElizabethW
Dallas
1 review
Dined on December 29, 2020
Overall5food5service5ambience5

So far this has been our best dining experience in the Akumal/Tulum area. Such a hidden gem with amazing views, phenomenal service, and some of the tastiest fresh food!

C
Catt
Chicago
2 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

If you are in Tulum, don’t miss a chance to go to this restaurant. It is great for couples but also can accomodate families of well behaved children. High quality food and drink with a namaste atmosphere.

A
Ab649
London
1 review
Dined on December 20, 2020
Overall3food2service4ambience5

Beautiful setting but totally overpriced. Very boring and basic food. No vegetarian options which was also complicated for us. A better place to go for drinks and watch the sunset than have a meal.

LS
LisaS
Oklahoma City
2 reviews
Dined on December 14, 2020
Overall5food5service5ambience5

Beautiful setting and great wait staff. Food and drinks were delicious too!

OT
vipOpenTable Diner
New York Area
8 reviews
Dined on December 14, 2020
Overall3food3service3ambience5

A group of us came here for lunch and the ambiance was beautiful. This place is stunning. The food was okay, our servers kept messing up our orders and when we ordered champagne it was completely flat. The Ceviche was delicious.. this place received 3 stars because it has potential I just wish that the servers were better and more attentive.

J
Jiri
Baja California
3 reviews
Dined on December 13, 2020
Overall5food5service5ambience5

We had such great experience the first time and so glad we decided to return again. The fresh homemade lobster pasta that I had was as good as any homemade pasta I had in Sicily last year. The grill steak that my husband had was perfectly cooked. We took our time to enjoy the bottle of champagne to celebrate our anniversary and got to enjoy a stunning sunset on their beach deck. Before we left we shared a grilled shrimp salad and one order of tuna tostada which were so tasty that make me not want to wait until our next visit. Macelino and Daniel also took great care of us. Overall, one of the best experiences we have had in Tulum

OT
OpenTable Diner
Cancun
1 review
Dined on December 4, 2020
Overall5food5service5ambience5

Me and my husband had dinner at Pandano. Had no idea what to expect. And what a surprise! The place is breathtaking and the food was just incredible. We were seated just by the beach, so so romantic.We realized it was going to be great because one of the chefs was actually making in that moment fresh pasta and ravioli. I mean fettuccini were hanging from this beautiful wodden cart while he was doing ravioli.
Of course that was what we had, lobster fettuccini for my husband and i had ravioli with lobster . They were just insane.
A very light and delicate beef carpaccio we shared as a starter. Excelent!!
As dessert we shared a tibio
Chocolate which it s basically a chocolate muffin a bit liquid inside served with buttered cream . So Gnummy. For setting, romance and food , you abs need to go ,
you won’t regret it !! Plus you might want to stay at the hotel next time although very expensive. We are thinking to return before we leave !!

AM
AliM
1 review
Dined on November 23, 2020
Overall5food5service5ambience5

We absolutely loved our dinner experience at Pandano. Our waiter Alexis was attentive, friendly, and made our night! We ordered the fresh made pasta and the tuna steak. Both were phenomenal and left us so full! The ambience was the best part by far, which is saying a lot since the food was so good. We will absolutely come back when we visit Tulum again.

G
vipGantt
Houston
6 reviews
Dined on November 14, 2020
Overall1food1service1ambience1

Horrible,
Service, food and if you don’t like the drink they will water it down and bring you back the same drink half full with water mix. No ice the second time. The drink was half the first drink like someone else drunk it. The roof top is non existing don’t waste your time

SB
ShalanonB
Miami
2 reviews
Dined on November 7, 2020
Overall5food5service5ambience5

Staff were great, food was great, view was great everything was perfect

OT
OpenTable Diner
Cancun
1 review
Dined on October 15, 2020
Overall5food5service5ambience5

This place was amazing def will come back to Tulum just to eat here. The sunset was so nice we ended staying for 2 hours just talking and gazing at the ocean. We sat in the dock the waves and the food were amazing! Def recommend service was fast but most of all delish!

AD
AlyssaD
1 review
Dined on September 26, 2020
Overall4food4service4ambience4

This restaurant is beautiful. The staff is very friendly and helpful. We loved the experience we had here and will visit again.

KS
vipKateraS
New York Area
7 reviews
Dined on September 25, 2020
Overall5food5service5ambience5

Sat on the upper deck this time - I loved that no one else was sitting up there but the breeze was pretty heavy at the time. I ordered the gnocchi with marinara and basil and the gnocchi was cooked perfectly. I just love this place - such a great experience. Not sure if I would prefer the lower or upper deck now that I’ve tried both, but definitely the closest seats to the beach are best.

OT
OpenTable Diner
1 review
Dined on September 18, 2020
Overall4food5service4ambience5

Ideal para ir en pareja, lástima que iba de negocios .
Todo muy bien, el servicio un poco lento, éramos la única mesa, quizás fue por eso, pero no es mal comentario, esperaba más del servício, pero en general muy bien.... regresaré seguro!!!

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KS
vipKateraS
New York Area
7 reviews
Dined on September 17, 2020
Overall5food5service5ambience5

This was a pleasant surprise - I looked at the map and chose a place near the beach to make a reservation and it happened to be Pandano. To get to the restaurant they walk you through the hotel lobby which is chic and zen, as soon as you walk in you never want to leave. We came later in the night and not many guests were dining. We got a seat right at the beach with the perfect breeze to make me feel like Beyoncé all night, it was a romantic, exclusive vibe.

The service was phenomenal, I wish I remembered our servers name because he was the best, great personality, funny and attentive.

Starters -
Quesadilla - with poblanos and this absolutely amazing habanero cream sauce that has a wonderful kick, I wanted to bottle it up and take it home.
Ceviche - fish and shrimp and all the other fresh goodness of ceviche
Spicy margarita - yes please, I’ve been drinking too many of these and this one was my second favorite after Spyder on the way into Tulum but it had a nice heat that hits the back of your throat

Mains -
Lobster Ravioli - typically in America when you get lobster ravioli it can be a bit bland with the creamy sauce (keep in mind, I probably OD on flavor and spice) but this sauce was so flavorful and seemed to have a hint of cumin that was just noticeable and such a nice touch. There was half a lobster on top that was cooked to perfection, the only thing was the ravioli seemed that it might have sat out as the edges were a bit hard but that was so minor to all the other greatness
Grilled Shrimp - My partner got this and he must have been happy with it as he didn’t offer to give me a bite - the shrimp can be peeled or not and it comes with a few different vegetables like asparagus and carrots, I tried the carrots and they were prepared very nicely - it was a well balanced dish
Wine - We got the Cab from Chile, it was fine.
Dessert - Moon over Sahara. Lava cake. Yes.

To finish, the owner came by and offered us a margarita on the house. Simply the best.

r
rexg
Los Angeles
1 review
Dined on September 15, 2020
Overall5food5service5ambience5

The only complaint one could have is that it is expensive for Mexico. The atmosphere and view are worth the extra price.

OT
OpenTable Diner
1 review
Dined on September 8, 2020
Overall5food5service5ambience5

It was amazing

AC
AthenaC
1 review
Dined on September 1, 2020
Overall5food5service5ambience5

The food, service and vibe were súper bien. We had a table inside the restaurant with a view of the moon over the ocean! It was gorgeous. We went for my dad’s birthday and he felt so special. I mentioned it to the waiter, and he came out singing happy birthday with a lit candle on top of a chocolate lava cake. The steak was cooked perfectly to order, and we also got the shrimp pasta. Both were delicious.

Beware of the pathway to the entrance of the hotel. It has sooooo many potholes that we felt like we were pinballs bouncing left and right. They need to fix that road!

But other than that, the restaurant was charming, and we got to walk the beach right outside. Definitely worth the money, and I enjoyed it! Thank you. Muchísimas gracias 😊

D
vipDey1
Mexico City
8 reviews
Dined on August 9, 2020
Overall5food4service5ambience5

Una playa espectacular, conviene adquirir el consumo por pasadía.

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RD
vipRickD
Denver
23 reviews
Dined on March 17, 2020
Overall5food5service5ambience5

Beautiful setting, excellent food and attentive service (despite being only diners on the deck)! It's stunning setting and the restaurant is up snuff.

ME
MorrisonEM
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

I have travelled all over the world, but one of my favorite dinner spots is this beautiful restaurant at Jashita Hotel, Pandano. The service is excellent, the decor and lighting set the mood for an elegant and sophisticated evening by the ocean's edge. It is beautiful and enchanting! The entire time you hear the waves lapping, unless it is one of the special nights where they have local or international performers. The food is sublime. Fresh fish, homemade pasta, fresh vegetables, fresh pesto, fresh everything - my favorites are fish, pasta, carpaccio and tartare! I could eat here every night and never tire of this food. Italian specialities highlighted by local cuisine delicacies. The staff is beyond charming and interested in getting to know you and always there to facilitate your requests. Guillermo, in particular, is always at your service. It is a testament to this restaurant that I rarely head to Tulum, I just can't get enough of this divine restaurant. I haven't mentioned the lunch service yet, but it is just as good. Sitting seaside you can experience unbelievable service with mexican or italian fare. You shouldn't miss their burger or club sandwich, they are better than my previous favorite, le meurice in paris.... my favorite thing to do is order club sandwiches while travelling! Sip a spicy margarita and let them guide you to their favorites, you will not be disappointed. Pandano is a hidden gem of a restaurant in a hidden gem, jashita hotel, on a hidden isle, soliman bay.

OT
OpenTable Diner
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Had a fantastic candle light dinner with my wife. For sure one of the most beautiful places i’ve been ! Also the hotel is breathtaking.
It was fresh pasta night so i had outstanding lobster ravioli and my wife had a lobster on the grill cooked a few steps from our table. We also shared a shrimp tostada which was amazing.
We ended to share a homemade tiramisu which was fenomenal. Great staff always smiling and attentive.
Can t wait to return.

M
Meldi
Detroit
1 review
Dined on February 3, 2020
Overall3food2service5ambience5

The service and ambiance was great. The food was not good at all.

OT
OpenTable Diner
Cancun
1 review
Dined on February 1, 2020
Overall4food5service5ambience5

Really good moment in this calm restaurant. Service is amazing and home pasta are really tasty.

J
Jiri
Baja California
3 reviews
Dined on May 7, 2019
Overall5food5service5ambience5

If you enjoy great good, friendly service, nature and like to listen to the sounds of waves crashing on the beach then Pandano is the restaurant for you. We reserved a table outside and their friendly staff seated us outside on the beach deck, we were so close to the water and the view was so spectacular we felt relaxed immediately. The menu is quite international, there were so many great variety of foods that made it hard to decide so we ordered a few things to share. We highly recommend Camaron a la Diabla, whole grilled fish (which the owner caught himself just a few kilometers out to sea), and the fresh handmade ravioli with local lobster was to die for.

FAQs

Pandano is rated 4.7 stars by 37 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.