Following its opening in 2015, Pan had become one of my favorite restaurants. So while I had procrastinated a bit on the NYE dinner making reservations front, I was happy to discover that it had reservations available and was looking immensely forward to it.
Well, imagine my surprise come NYE when I discover it completely black with a small piece of paper on the door saying it's closed. Restaurants close all the time, that's a sad reality. But the fact it closed and the owners couldn't bother to inform OpenTable, couldn't bother to post a message on their website, couldn't bother to be one ounce of PROFESSIONAL is beyond me. You completely ruined my NYE along with countless others judging from the many other disappointed reviews I've read here.
The same people who own Pan also own the Andorra, Toscana Brick Oven, and Buford's restaurants and all I can say is I will be boycotting from going to any of them and I hope you'll do the same. Pittsburgh has enough other restaurants that deserve your dining dollars a whole lot more than a restaurant group who acted entirely unprofessional. You'd expect this behavior from some random, independently owned eatery. Nope-this is the behavior from a restaurant group that owns three other restaurants.