Palm House

Name: Palm House
Address: 2032 Union Street, San Francisco, CA, United States, 94123
Telephone: (415) 749-9959
Price range: $30 and under
Rating: 4.5

4.5

457 Reviews

$30 and under

Caribbean

Top Tags:

The staycation destination of San Francisco serving tropical food and vacation drinks
Housed under the second oldest palm tree in San Francisco, Palm House invites you to experience its bold flavors, tropical eats, quixotic drinks and humble service in the spirit of the old adage, it's happy hour somewhere”.
Our menus tap the spice trail, heat and vibe of the tropics while maintaining a California point of view. Anywhere there’s a palm tree is fair sights for our culinary adventures. Our beverage program is a playful exploration of vacation inspired cocktails designed to transport you to the beach.

We encourage reservations, but also welcome walk-up diners.

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Party Size

2 people

DateTime

Jun 28, 2022

7:00 PM

Booked 16 times today

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Additional information

Dining style
Casual Dining
Cuisines
Caribbean, Californian, Hawaiian
Hours of operation
Brunch Sat, Sun 10:30 am–3:00 pm Lunch Tue–Fri 11:30 am–4:00 pm Dinner Tue–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm Sun 4:00 pm–8:00 pm Happy Hour Tue–Fri 4:00 pm–6:00 pm
Phone number
(415) 749-9959
Website
http://www.palmhousesf.com/
Payment options
AMEX, Discover, MasterCard, Visa
Dress code
Casual Dress
Executive chef
Esteban Gallardo
Catering
https://www.palmhousesf.com/store/catering/
Private party facilities
If you are interested in hosting a birthday party, corporate dinner, cocktail reception, holiday party - we are the location for you. From an intimate dinner of 12 people to a 240 guest holiday party, we have space for all your events.
Private party contact
Jazlyn Hoover: (844) 221-4264

Location
2032 Union Street San Francisco, CA 94123
Neighborhood
Marina / Cow Hollow / Presidio
Cross street
Buchanan
Parking details
Street parking available.
Public transit
45 or 41 at Union and Buchanan.
Additional
Banquet, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access

What 457 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5

4.5 based on recent ratings

4.5Food
4.3Service
4.4Ambience
4.2Value

Noise • Moderate

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B
Bris
San Francisco
1 review
5.0
1 review
Dined 1 day ago
overall5food4service4ambience5
Ended up going here on the whim. Turned out great! My friend & I tried a variety of cocktails. We liked all of them except for one. Prawns & fish tacos were delicious. Jerk chicken was on the sweeter side vs spicy so that was a miss for me. Servers & host were friendly n helpful. Ambiance is what made it for us. Very cute. Restaurant seemed cleaned & bar was well kept. Looking forward to coming back.
OT
OpenTable Diner
Los Angeles
1 review
vip
1.0
1 review
Dined 2 days ago
overall1food3service1ambience3
We got seated right away, 20 minutes had passed and I saw two tables who got seated right after us that got service right away. I had to go ask the hostess after 20 minutes if we could get some help. We ordered right away, food took forever to come out. Our food was cold by the time we even got it. Not a single person came to check up on us the entire time we were there. We saw that the servers were engaging with the other tables, checking up on them, refilling their water. We didn’t get any of that. We had to flag a server down to close us out (who wasn’t even our server to begin with) Majority of the people were Caucasian, we were the only brown people that were put in a corner with no service. The food was ok, could have been better if it wasn’t cold. We also had our 1 year old daughter with us ( who had to wait almost 45 mins to eat)
SK
SethK
1 review
1.0
1 review
Dined on June 19, 2022
overall1food1service1ambience1
Don’t come here for any special events the service is non existent and they didn’t do any of the accommodations I called and asked for in advance.
JZ
JayZ
1 review
2.0
1 review
Dined on June 18, 2022
overall2food4service1ambience4
Food, drinks, and ambience were good. Service was bad. We were seated inside. No one came to check on us for over an hour after we got our food and drinks. Or water glasses stayed empty, no refills were offered. We had to flag down a server from outside the restaurant to get some service.
J
John
Los Angeles
2 reviews
1.0
2 reviews
Dined on June 12, 2022
overall1food3service1ambience1
I had high hopes for this restaurant considering its great reviews on Yelp and OpenTable. However, I had reserved a table here for a birthday and the experience couldn’t have been worse. We opted to sit at the first table which happened to be outside. That was a mistake since it was cold and they put us in a place that was pretty open without any shielding from the wind. Additionally, the restaurant had about 4 heaters distributed for all of the outside heating, which barely produced enough heat for 4 tables. Also, the kitchen was quite backed up which led my party to get our food at 30 minute intervals. By the time some of us got our food, other people have already finished. They tried to salvage their bad service by offering us free drinks; however, nothing could have saved them. In addition, we had to ask the staff to get us some condiments not once, twice or even three times but four times. The staff were very forgetful and we were always begging people to come help us. I don’t think the quality of the food is enough to cover the bad service that we experienced.
k
kyu14
San Francisco
1 review
5.0
1 review
Dined on June 10, 2022
overall5food5service5ambience5
Great atmosphere, great vibe. Food was good too! Love the place
G
Goatcheeseenthusiast
1 review
5.0
1 review
Dined on June 6, 2022
overall5food5service5ambience3
Such a fun atmosphere! We were late to our reservation and the hostess was still able to accommodate us and seat us in our preferred spot. The food and drinks where presented beautifully and tasted just as good. Definitely want to go back.
R
Ruby
1 review
4.0
1 review
Dined on June 4, 2022
overall4food4service4ambience4
Great food and service. Enjoyed our time here. Brunch has many vegetarian friendly options.
OT
OpenTable Diner
Amsterdam
1 review
5.0
1 review
Dined on June 2, 2022
overall5food5service5ambience5
Geweldig! Heerlijk eten, ongedwongen sfeer. De bediening was geweldig. Ik weet niet meer wat haar naam wS maar ze heeft onze avond geweldig gemaakt. Heel blij met de merch en we gaan het hier zeker aanraden!!!
OH
OliviaH
1 review
5.0
1 review
Dined on May 28, 2022
overall5food5service5ambience5
Perfect spot for my birthday dinner with all my friends !! such good food and so so much fun
OT
OpenTable Diner
San Francisco
1 review
5.0
1 review
Dined on May 28, 2022
overall5food5service4ambience5
Yummy drinks. The shrimp tacos were average.
KH
KimH
Los Angeles
9 reviews
5.0
9 reviews
Dined on May 23, 2022
overall5food5service5ambience5
The food overall was good. The service was a bit slow, but professional.
JB
JenB
London
4 reviews
5.0
4 reviews
Dined on May 15, 2022
overall5food5service5ambience5
Love this place…great for a chill brunch.
AK
AnneK
San Francisco
4 reviews
5.0
4 reviews
Dined on May 9, 2022
overall5food4service4ambience4
Mother’s Day
p
pcarmel
San Francisco
2 reviews
vip
3.0
2 reviews
Dined on May 8, 2022
overall3food4service1ambience3
The service is terrible and the drinks very weak. Cute interior and the food is decent.
NQ
NicoleQ
San Francisco
1 review
5.0
1 review
Dined on May 8, 2022
overall5food5service5ambience5
Mother's day in the parklet was a blast! The staff and food was exceptional!
OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined on May 7, 2022
overall5food5service5ambience5
Both the hostess and our server were both amazing and accommodating. Everyone showed so much care and attentiveness, and the drinks were superb! Definitely coming back here. Best Pina Colada and Yacht Club drink!
OT
OpenTable Diner
San Francisco
4 reviews
5.0
4 reviews
Dined on May 4, 2022
overall5food5service5ambience5
Very good service. Houston was our server and he was very good. He greeted us with friendly smile and warm welcome. Houston even made a special drink for my daughter because they did not have the drink. She was so excited and started to post online. That was going beyond to make us feel special.
TE
TerribleExperience
San Francisco
2 reviews
1.0
2 reviews
Dined on May 1, 2022
overall1food5service1ambience1
Server was impersonal and rude. Hate to say this, but we were the only Latinos at the place and couldn't help but to notice that our lighter skinned counterparts were treated better. They were attentive and polite to every table surrounding us, but we barely got a peep out of him. He seemed annoyed with having to serve us and only came to take our order and to give the check. He never checked on us in between and didn't communicate otherwise. Great food, nice ambiance, terrible customer service. The hostess was very kind.
OT
OpenTable Diner
Chicago
1 review
5.0
1 review
Dined on April 30, 2022
overall5food5service5ambience5
Food amazing always and coolest drinks. They have such q good vibe and the entire staff is so friendly! Also dog friendly for doggie parents! They are the best in the hood for sure
OT
OpenTable Diner
San Francisco
4 reviews
vip
5.0
4 reviews
Dined on April 28, 2022
overall5food5service5ambience5
A wonderful night! Thank you for taking such great care of us!
NF
NeverFull
San Francisco
35 reviews
vip
4.0
35 reviews
Dined on April 24, 2022
overall4food5service5ambience3
I selected this restaurant because I needed a brunch spot that opened early. I didn't expect to be blown away by the best shrimp and grits I've ever had. Paired with a side of bacon and a couple of mimosas, it was heavenly. The staff was super friendly and the outdoor dining experience comfortable except for the germy toddler constantly coughing seated in his stroller near me. Thankfully the parents ate quickly and left and my peacefulness was restored.
OT
OpenTable Diner
San Francisco
1 review
4.0
1 review
Dined on April 23, 2022
overall4food3service5ambience5
Ambiance was super cute! Definitely thinking of throwing a party or get together here in the future. Drinks were really good. I just wish there were more food options.
WM
WendyM
Los Angeles
1 review
3.0
1 review
Dined on April 17, 2022
overall3food4service2ambience5
Good food but terrible service and the floor and tables were dirty
m
meganh11
Chicago
3 reviews
4.0
3 reviews
Dined on April 10, 2022
overall4food4service4ambience4
I came here with my friend for the SF restaurant week menu which was a great deal! I liked how they clearly labeled the gluten/dairy-free menu options since I'm gluten/lactose-intolerant. We were seated right away, but the service was extremely slow, and our waiter took so long to come back to take our order after we weren't ready the first time that I asked another waitress to take our order and bring water. The appetizers and drinks came fast, but it was a long wait for the main entree. The main entree could've been warmer, and the jerk chicken was a bit too salty. Other than that, all of the food was delicious! My favorites were the grilled kalbi beef short ribs, banana cream "pie", and guava slushie drink. I loved the island vibes of the restaurant. I did not really like where we were seated; it was right next to the sidewalk and super close to the table next to us. It was cold outside, and the heaters above us weren't that warm. The table was also wobbly. Having made a reservation, and this being a celebratory dinner occasion for me, I wish we were seated somewhere deeper in the restaurant. I would definitely come back to try the other dishes and cocktails, so I hope the service improves.
OT
OpenTable Diner
1 review
5.0
1 review
Dined on April 10, 2022
overall5food5service5ambience5
Great! Went for restaurant week and everything was delicious. Had the coconut shrimp, jerk chicken, short ribs, and the donuts with the pineapple cream filling. Perfection.
R
Ruru
San Diego
1 review
3.0
1 review
Dined on April 9, 2022
overall3food3service3ambience4
Cute ambiance. The mango margarita was filled with lots of juice very little tequila. Fish tacos were good. Lemongrass coconut prawn plate wasn’t good. I was expecting that place to be delicious for the price.
C
Cyrille
1 review
5.0
1 review
Dined on April 8, 2022
overall5food4service5ambience5
it was such a cute vibe. food was pretty good. the portions were great and they had a good selection of fun drinks as well.
b
beachball1
San Francisco
39 reviews
vip
3.0
39 reviews
Dined on April 8, 2022
overall3food3service2ambience4
We were sat promptly and given water by a waitperson. 25 min later we had to flag down a different wait person to get a drink / appetizer order in. Only 1 appetizer came, 1 cocktail was good, the other not so good - an old fashion should be easy ?! Dinner order taken by a 3rd waitperson. Dinner was OK, but 1/2 slice of canned pineapple ?!?! Really ?! One entree had more spinach than meat or rice - good flavor, but not normal portions. The banana pie dessert sounded great, but lacked flavor. Over all good good but the service was so slow and we had 3 different people take order/serve us.
OT
OpenTable Diner
San Francisco
1 review
4.0
1 review
Dined on April 6, 2022
overall4food4service3ambience5
Food was food but server was very slow on taking and serving beverage and food. Not attentive with water refill, additional drink order, and took a long time to get the sever's attention to get the check.
A
Agnes
San Francisco
8 reviews
4.0
8 reviews
Dined on April 5, 2022
overall4food5service5ambience4
A little tropical get-away! Great cocktails mixed by Mani the magnificent. We had 3 different ones and all were tasty. Yummy coconut shrimp, fresh salad, tuna poke and crispy tacos. The seafood was done just right. Our server was attentive and friendly and didn't hurry us. Girls lunch was a big success. Casual and fun. We'll be back!
TN
TaraN
1 review
5.0
1 review
Dined on April 3, 2022
overall5food5service5ambience5
Food & service were excellent! The waitstaff also give all the dogs a lei, which is super cute! It was a little busy/loud on a Saturday night, but overall we had a great experience. Would definitely recommend!
OT
OpenTable Diner
San Francisco
10 reviews
vip
5.0
10 reviews
Dined on April 2, 2022
overall5food5service5ambience5
Excellent food, great service, and for those with dogs very dog friendly.
K
Keith
Orange County
3 reviews
vip
5.0
3 reviews
Dined on April 1, 2022
overall5food5service5ambience5
Birthday dinner and everything was exceptional.
OT
OpenTable Diner
1 review
5.0
1 review
Dined on March 23, 2022
overall5food5service5ambience5
Birthday! Super accommodating for last minute additions, very fun!
LW
LuvWater
San Francisco
3 reviews
5.0
3 reviews
Dined on March 22, 2022
overall5food5service5ambience5
We enjoyed everything about this place, artful cocktails, nautical theme, cheerful yet efficient service, but the reason we'll return is the food...fresh & delicious. Our party of four was delighted.
DS
DarinS
San Francisco
1 review
5.0
1 review
Dined on March 20, 2022
overall5food4service5ambience5
Cute atmosphere and theme in a nice location, with great friendly service. The menu was pretty comprehensive (almost too much so) and the food was good.
OT
OpenTable Diner
Los Angeles
2 reviews
5.0
2 reviews
Dined on March 20, 2022
overall5food5service5ambience5
I had my 8 year old and the waitress was really pleasant with her which I appreciated.
OT
OpenTable Diner
San Francisco
1 review
vip
5.0
1 review
Dined on March 5, 2022
overall5food5service5ambience5
The food is delicious and the customer service is at a level unexpected for a restaurant with such a hopping nightlife. They checked on us consistently, brought food quickly, and even treated us to a free mocktail when the bartender made an extra. We had a great time and will definitely be back soon!
M
Mimi
San Francisco
1 review
4.0
1 review
Dined on March 3, 2022
overall4food3service4ambience4
Great for our large party, as they were able to accommodate a reservation one day prior to our event. Service was incredible. The food was very good and presented beautifully.

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily

Screening
- Sick staff prohibited in the workplace
- Staff is vaccinated

FAQs

You can order delivery directly from Palm House using the Order Online button. Palm House also offers delivery in partnership with Postmates and Uber Eats. Palm House also offers takeout which you can order by calling the restaurant at (415) 749-9959.

Palm House is rated 4.5 stars by 457 OpenTable diners.