This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
Palafitos is located at the end of a pier in a private resort. The venue itself is clean and beautiful and boasts great views of the ocean, Cozumel and various sea birds (we had an amazing view of a large pelican who was fishing just off the deck).
Getting to the venue, however, was a mission and I suspect they do not host non-resort patrons very often. I had to give my name, booking confirmation details and vehicle information to four different staff members before we got to the restaurant. None of these staff members could give us information about where to go or where to park and we ended up walking around asking random staff members for assistance. We ended up being late for our reservation. It was then we met a staff member - Alex - who put us in a golf cart and drove us directly to the restaurant. En route he gave us a brief tour/history of the property which was great. The property is also home to several camels which we were lucky enough to see while there.
Beyond that, service at the restaurant was good and all staff members were wearing masks, etc.
The drinks were good and had interesting flavours (and weren't dependent on alcohol to carry it which seems to be the case with many Mexican bars and restaurants). 5 stars for drinks. The food was good but missed the mark on a few dishes. For example, for starters I had the Alaskan King Crab with bacon served in a half shell. Although tasty, the shell kept breaking at the edged as I was trying to get the meat out of it and I ended up with bits of shell in my mouth on several occasions. 4 stars for food.
One last note: There were no prices on the online dinner menu so you don't really know what the damage is until you get the bill.
La comida deliciosa y el trato muy cordial. Las vistas al Mar Caribe espectaculares. Volvería sus dudarlo
Muy recomendable , la comida muy rica
Wonderful restaurant!! Beautiful views, food and service! Can’t wait to come back again.
Todo estuvo maravilloso la gente junto con la compañía en que estuve hizo un desayuno muy agradable
Not the same chef from last year. The dishes didn't quite match up to what the quality was last year. They need to bring that stuff back that they had. The view is beautiful but the food was not what it was before. Disappointed
This place is gorgeous and the food is amazing. Breakfast, and dinner were my personal favs. Don’t leave without getting the king crab legs for dinner. The service is also what makes this place world class. It’s worth the trip!
La comida muy buena y el servicio también, recomendable probar el menú de degustación. La carta de vinos tiene muchas opciones muy buenas.
En general 100% recomendable; El lugar perfecto para comida o cena.
Excelente restaurante, buen ambiente, habia un violinista tocando musica en vivo, el servicio muy atento y amable.
Muy recomendable para ocasiones especiales o cenas románticas.
Beautiful setting on the water, mediocre service and food. Better location for lunch for the views.
Palafitos is rated 4.6 stars by 10 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.