Pakpao Thai - Preston Hollow

3.9
icon/ic_reviewCreated with Sketch.
85 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Thai

Top Tags:

Casual
Invite your senses to an irresistible journey through the authentic and robust flavors of Thailand. The Pakpao experience combines distinctive, challenging, and unique dishes with classic favorites. Primarily influenced by Bangkok’s streets, our food is inspired by diverse regions of the country and all of our dishes are prepared with fresh and traditional ingredients.

Specials

Boozy Sundays!

$3 mimosas, $4 Chularitas, $5 drafts

Terms and Conditions:

Valid For: 1 - 20 people

Starts: April 6, 2019

Ends: April 7, 2118

Availability: Sun 10:30AM-9:00PM

Drunk(en) Thursdays

$8 Drunken Noodles and 1/2 off bottles of wine all day!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: April 6, 2019

Ends: April 7, 2118

Availability: Thu 11:00AM-10:00PM

$8 Pad Thai All Day on Mondays!

$8 Pad Thai all day long. If you love Thai food, we're your spot on Monday!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: December 10, 2018

Ends: December 11, 2117

Availability: Mon 11:00AM-8:00PM

What 85 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.8
service
3.7
ambience
4.1
value
Noise · Moderate
50% of people would recommend it to a friend
Sort by
Filters
j
Dallas
14 reviews
Dined on November 1, 2019
Overall3food3service3ambience3

Service was ok, not great. Set us next to the front door with cold air blasts whenever the door opened.

m
Dallas
13 reviews
Dined on November 1, 2019
Overall4food4service2ambience4

Too busy for the service staff

OT
Dallas
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

One of my top spots!

HR
Dallas
4 reviews
Dined on September 6, 2019
Overall5food5service5ambience4

The food was amazing as always! It was a little quiet but the vibe was lively.

OT
Dallas
12 reviews
Dined on September 3, 2019
Overall4food4service4ambience3

First time at this location - fairly slow at lunch & that sat all tables right next to each other which seemed a little odd, but the food & service were both good.

LT
Dallas
1 review
Dined on August 19, 2019
Overall3food5service3ambience3

They were out of dumplings, beef jerky and grilled chicken of all things. But the holy basil ground pork dish is fantastic with coconut rice.

BW
Dallas
24 reviews
Dined on June 27, 2019
Overall2food4service1ambience3

The service was terrible - our waitress was not attentive and we waited significantly after our drinks and food were done being prepared before they were delivered to our table. my husbands water glass was inadvertently cleared when about a quarter full of water and then was returned in the same state - not refilled. I had heard so many wonderful things, but for the price, there are other options that are equivalently tasty,

KT
New York Area
4 reviews
Dined on June 14, 2019
Overall5food5service5ambience5

Great food and service!

J
Dallas
6 reviews
Dined on June 6, 2019
Overall5food5service5ambience4

One of my favorite places for a no nonsense but consistently good meal with fabulous cocktails. Service is quick and accurate, food is always good and well presented, only ask is they tone down spice in massaman curry, typically smooth and not too spicy! Its delicious but feel would enjoy if not so hot!

L
Dallas
3 reviews
Dined on June 1, 2019
Overall2food2service4ambience3

I wanted to love this place. The food was just ok. I’ve had better at other nearby Thai places. Our server did a great job but they were understaffed and tables were left unbussed near us the entire meal. We ordered the dumplings, a salad, , chicken satay, pad see ew, and pad Thai.

j
Dallas
3 reviews
Dined on May 12, 2019
Overall3food4service2ambience2

Place was dirty and service was slow

d
San Diego
5 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

Mother’s Day with days- loved it!

RD
Dallas
20 reviews
Dined on May 10, 2019
Overall3food2service3ambience3

Not impressed.
For people who prefer grossly large portions of Americanized/taste-stripped “Thai” food. We won’t be back.

OT
Houston
1 review
Dined on May 9, 2019
Overall1food2service4ambience2

Meh. Food so-so. Our bartender/waitress was very nice but I’d go somewhere else next time.

K
Dallas
23 reviews
Dined on April 27, 2019
Overall5food5service5ambience5

I have eaten at this restaurant 2 times and both times the food was delicious. April, who waited on us ( both times) is a delight. She was friendly, informative and attentive.
We will definitely be returning!

TT
Dallas
20 reviews
Dined on April 14, 2019
Overall5food5service5ambience5

We came for the AYCE crawfish boil to celebrate Thai New Year and it was delicious! This was the first time we've ever had Thai-flavored crawfish boil and it was yummy -- very tasty and not too spicy. The potatoes, corn and sausage were great additions. Staff was attentive and kept encouraging us to get refills. We definitely enjoyed it and will be back for their regular menu as well.

PS
Dallas
18 reviews
Dined on March 16, 2019
Overall1food1service5ambience5

This location does not have brunch even though it’s listed on the website. We left.

MZ
Dallas
6 reviews
Dined on February 14, 2019
Overall3food4service2ambience3

The service was atrocious. Forgot our drinks twice. Brought the wrong meal. They were very apologetic and gave us free drinks but we won’t be returning

Pakpao Thai - Preston Hollow
Responded on February 20, 2019

Hey Michael, Management has spoke with our wait staff about attention to detail, and this has been a main focus in our training programs. We hope you dine with us again, and kids eat free on Sundays!

Report
SF
San Francisco
12 reviews
Dined on February 2, 2019
Overall1food2service1ambience3

I have been to the design district location and loved it. This was such a disappointment. All the food was extremely salty. The servers were working hard but we’re not attentive enough. We sat with our dishes in our tables for a long time and service was just spotty. I won’t be recommending or returning to this location.

d
San Diego
3 reviews
Dined on January 18, 2019
Overall3food2service4ambience4

The food was just not great. Five of us ordered different items and none of us were thrilled, nourished us but nothing exciting about any of the dishes.

OT
Dallas
3 reviews
Dined on January 15, 2019
Overall4food5service2ambience4

It was overall ok. The service wasn’t great. Our server never seemed to be around when we needed something. We finally had to start asking any server we could find for help.

OT
Dallas
1 review
Dined on January 10, 2019
Overall2food2service2ambience3

I generally like Pakpao but this location didn’t live up to the name’s standards.

DJ
1 review
Dined on December 15, 2018
Overall5food5service5ambience5

We ate there for family celebration after daughter’s college graduation. We all enjoyed our meal!

G
1 review
Dined on December 14, 2018
Overall3food3service4ambience2

This is really for the chef/manager. We returned because the food and location have been so good for us, inside and out. But this time we caught them off guard, but Friday at noon?
The dumplings, that were eagerly recommended by our waiter, must have been reheated. The tops were hard, and the whole dumpling seemed shrunk.
The duck, my plate, was overcooked in my estimation, but then maybe that's how they do it. Not how I remember from previous experiences.
My staff thoroughly enjoyed everything else.

b
Austin
4 reviews
Dined on December 11, 2018
Overall3food5service1ambience4

Terrible service: slow, forgot items, not attentive. But the food was excellent! It’s a shame because I’m not sure I’d take a large group back again (there were ten of us).

MC
Dallas
2 reviews
Dined on August 21, 2018
Overall3food3service5ambience3

Tried Pakpao for lunch during DFW Restaurant Week. The pork and shrimp dumplings were over salted which over-powered any flavor. Ordered the chicken with yellow curry and asked to make it spicy since the menu did not indicate it was a spicy dish. Waiter did not ask how spicy I wanted the curry. Big mistake! One bite of the chicken curry and my mouth and throat were on fire...even took my breath away for a few seconds. I love super spicy foods but I’ve never experienced that kind of heat before. Tried to eat a few more bites but it was tortuous. My boyfriend even tried a bite because he didn’t believe it could be that spicy and he about choked. Pakpao should either inform their waiters that the curry is super spicy or denote it on the menu so that the customer is aware before deciding to order it with extra spice.

My boyfriend’s Pad Thai w/steak was delicious and super fresh. He ordered off main menu and not the DFW Restaurant Week menu. Not sure if that’s why his meal was perfect.
Overall I was not the least impressed and doubt I’ll go back to Pakpao. There are way better Thai restaurants in Dallas than Pakpao.

SK
Chicago
12 reviews
Dined on August 11, 2018
Overall4food4service5ambience4

So, it is my favorite time of the year — restaurant week! I went to Pakpao Thai for the first time and I loved it. My companion and I did the restaurant week menu, and it was more than enough for both of us. We started with the Sui Mai which are pork and shrimp dumplings and they were amazing. I’d go back just for them. Second appetizer was the crab Rangoon’s. Yum. So much fresh crab! Outstanding. For lunch we had the Shrimp Pad Thai, and Chicken Curry. To wash it all down, we had the delish Sangria.

The service was friendly and the manager came to check on the table twice. The ambiance of the restaurant was great. Loved the food...will return!

DD
San Francisco
32 reviews
Dined on August 2, 2018
Overall1food2service1ambience2

Terrible experience. Our waiter was totally clueless. It took him 15 Minutes to inform us that the wine we ordered was not available (we sorta figured that out)! We ordered a different wine but he brought this time he brought the wrong one. Our waiter knew nothing about the menu and his timing for delivering the food and retrieving dirty dishes was awkward. When our order was much delayed, he said “we only have two cooks working tonight”. Who wants to hear that? Food was ok but not worth the wait. This restaurant has no one in charge and quality control is nonexistent. We will not return!!!

OT
Dallas
5 reviews
Dined on July 30, 2018
Overall4food4service3ambience4

Took 20 minutes for a doughnut....kept forgetting to refill our waters, and just took entirely too long for lunch.

BW
Dallas
2 reviews
Dined on July 28, 2018
Overall1food1service2ambience3

First they were out of my son’s favorite wings. He ordered another chicken dish and asked for the wing sauce on the side. They charged us 2.50 for it. Next, my shrimp curry dish came with only 3 shrimp. Waiter told us it should have 5. He spoke to manager and they said they could either take a few bucks off or bring me another dish and charge me extra. Never again at this location...we always enjoy the downtown location.

w
Dallas
12 reviews
Dined on July 21, 2018
Overall2food1service1ambience3

So disappointing. Service was friendly, but very inattentive. It seemed disjointed, as if no one knew where to go, when. The food was poor, overall. The chicken satay appetizer looked like it had been sitting under a warmer for several hours (but the peanut sauce was quite good). The dumplings were excellent. The salmon entree was passable, but the sauce had congealed by the time it hit the table. A side order of wok vegetables was almost floating in a soy sauce mixture. Iced tea, two beers, and the bill was over $75 before tip. This was my seventh try, and I am giving up. I really want to like Pakpao, but it feels like a complacent generic place. I have found the Design District location to be a bit better, but still spotty.

OT
Dallas
3 reviews
Dined on July 19, 2018
Overall5food5service5ambience5

Great service. Great food.

EK
Dallas
24 reviews
Dined on July 14, 2018
Overall5food5service5ambience3

We started with the PEEK GAI NAM DAENG - HOT & SPICY CHICKEN WINGS then had the NEUA MASSAMAN - SHORT RIB WITH MASSAMAN CURRY and PED SARM ROD - CRISPY TAMARIND DUCK for our entrees. Our server recommended the coconut rice for both and we were so glad he did. It was all marvelous! Our favorite was the short rib dish, though. Very Very Good!!! I ordered a cup of the TOMKHAGAI-CHICKENCOCONUTSOUP, but had to send it back. It was too bland for my liking. I've had it there before and liked it.

CM
Dallas
1 review
Dined on June 16, 2018
Overall5food5service4ambience5

Went for brunch on Saturday at 12:00, got seated quickly. Food was AMAZING! Very tasty choices and not your typical brunch options which made for different options! We had the Thai donuts and their take on steak and eggs, both were outstanding. I will definitely be a return guest! Can't wait to taste their other options!

t
Dallas
85 reviews
Dined on June 2, 2018
Overall5food5service5ambience5

We had a terrific dinner at Pak Pao. We had the chicken satay for a starter and the spices on the chicken were great. For dinner we ordered the Masaman curry beef spare ribs, the duck, tamarind chicken and pad see ew- all were outstanding! We also had the signature frozen drink- awesome dinner!

OT
Dallas
3 reviews
Dined on May 24, 2018
Overall1food5service1ambience2

Meeting with friends we haven’t seen in a while. We sat at 655 and did not get appetizers until 815. Service was terrible, manager was inadequate. No service, no water refills and really the only people that cared was us. Unfortunate. We will only go to the design district location from now on.

D
Dallas
66 reviews
Dined on May 18, 2018
Overall5food5service4ambience4

We have been to this neighborhood Thai place several times and keep going back because of the quality of the food. We had the chicken wings appetizer and for entrees had the tamarind duck and salmon curry. All were delicious.

L
Dallas
11 reviews
Dined on May 10, 2018
Overall5food5service5ambience4

I love Thai food and the chicken coconut soup and Pad Thai here are outstanding. I like that the menu shows items that are gluten-free. The service today was swift and the food was excellent. It can vary considerably in my experience.

AH
Dallas
2 reviews
Dined on April 21, 2018
Overall5food5service5ambience5

Food was SO good! I was visiting Dallas for the weekend with my mom and researched the best Thai in the area. We were so impressed with our meals that it will definitely be our first stop in town the next time we visit.

c
Dallas
12 reviews
Dined on April 3, 2018
Overall4food4service2ambience3

Food was very good, but service was slow from drinks to food delivery to final bill

Tweets by Pakpao Thai - Preston Hollow