Pakpao Thai - Preston Hollow

3.9
70 reviews
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$30 and under
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Thai
Invite your senses to an irresistible journey through the authentic and robust flavors of Thailand. The Pakpao experience combines distinctive, challenging, and unique dishes with classic favorites. Primarily influenced by Bangkok’s streets, our food is inspired by diverse regions of the country and all of our dishes are prepared with fresh and traditional ingredients.

Specials

Boozy Sundays!

$3 mimosas, $4 Chularitas, $5 drafts

Terms and Conditions:

Valid For: 1 - 20 people

Starts: April 6, 2019

Ends: April 7, 2118

Availability: Sun 10:30AM-9:00PM

Drunk(en) Thursdays

$8 Drunken Noodles and 1/2 off bottles of wine all day!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: April 6, 2019

Ends: April 7, 2118

Availability: Thu 11:00AM-10:00PM

$8 Pad Thai All Day on Mondays!

$8 Pad Thai all day long. If you love Thai food, we're your spot on Monday!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: December 10, 2018

Ends: December 11, 2117

Availability: Mon 11:00AM-8:00PM

What 70 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
4.0
service
4.2
ambience
3.8
value
Noise · Moderate
100% of people would recommend it to a friend
5
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TT
Dallas
17 reviews
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

We came for the AYCE crawfish boil to celebrate Thai New Year and it was delicious! This was the first time we've ever had Thai-flavored crawfish boil and it was yummy -- very tasty and not too spicy. The potatoes, corn and sausage were great additions. Staff was attentive and kept encouraging us to get refills. We definitely enjoyed it and will be back for their regular menu as well.

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PS
Dallas
18 reviews
Dined on March 16, 2019
Overall 1food 1service 5ambience 5

This location does not have brunch even though it’s listed on the website. We left.

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MZ
Dallas
6 reviews
Dined on February 14, 2019
Overall 3food 4service 2ambience 3

The service was atrocious. Forgot our drinks twice. Brought the wrong meal. They were very apologetic and gave us free drinks but we won’t be returning

Pakpao Thai - Preston Hollow
Responded on February 20, 2019

Hey Michael, Management has spoke with our wait staff about attention to detail, and this has been a main focus in our training programs. We hope you dine with us again, and kids eat free on Sundays!

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SF
San Francisco
11 reviews
Dined on February 2, 2019
Overall 1food 2service 1ambience 3

I have been to the design district location and loved it. This was such a disappointment. All the food was extremely salty. The servers were working hard but we’re not attentive enough. We sat with our dishes in our tables for a long time and service was just spotty. I won’t be recommending or returning to this location.

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d
San Diego
2 reviews
Dined on January 18, 2019
Overall 3food 2service 4ambience 4

The food was just not great. Five of us ordered different items and none of us were thrilled, nourished us but nothing exciting about any of the dishes.

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OT
Dallas
3 reviews
Dined on January 15, 2019
Overall 4food 5service 2ambience 4

It was overall ok. The service wasn’t great. Our server never seemed to be around when we needed something. We finally had to start asking any server we could find for help.

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OT
Dallas
1 review
Dined on January 10, 2019
Overall 2food 2service 2ambience 3

I generally like Pakpao but this location didn’t live up to the name’s standards.

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DJ
1 review
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

We ate there for family celebration after daughter’s college graduation. We all enjoyed our meal!

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G
1 review
Dined on December 14, 2018
Overall 3food 3service 4ambience 2

This is really for the chef/manager. We returned because the food and location have been so good for us, inside and out. But this time we caught them off guard, but Friday at noon?
The dumplings, that were eagerly recommended by our waiter, must have been reheated. The tops were hard, and the whole dumpling seemed shrunk.
The duck, my plate, was overcooked in my estimation, but then maybe that's how they do it. Not how I remember from previous experiences.
My staff thoroughly enjoyed everything else.

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b
Austin
4 reviews
Dined on December 11, 2018
Overall 3food 5service 1ambience 4

Terrible service: slow, forgot items, not attentive. But the food was excellent! It’s a shame because I’m not sure I’d take a large group back again (there were ten of us).

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MC
Dallas
2 reviews
Dined on August 21, 2018
Overall 3food 3service 5ambience 3

Tried Pakpao for lunch during DFW Restaurant Week. The pork and shrimp dumplings were over salted which over-powered any flavor. Ordered the chicken with yellow curry and asked to make it spicy since the menu did not indicate it was a spicy dish. Waiter did not ask how spicy I wanted the curry. Big mistake! One bite of the chicken curry and my mouth and throat were on fire...even took my breath away for a few seconds. I love super spicy foods but I’ve never experienced that kind of heat before. Tried to eat a few more bites but it was tortuous. My boyfriend even tried a bite because he didn’t believe it could be that spicy and he about choked. Pakpao should either inform their waiters that the curry is super spicy or denote it on the menu so that the customer is aware before deciding to order it with extra spice.

My boyfriend’s Pad Thai w/steak was delicious and super fresh. He ordered off main menu and not the DFW Restaurant Week menu. Not sure if that’s why his meal was perfect.
Overall I was not the least impressed and doubt I’ll go back to Pakpao. There are way better Thai restaurants in Dallas than Pakpao.

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SK
Chicago
10 reviews
Dined on August 11, 2018
Overall 4food 4service 5ambience 4

So, it is my favorite time of the year — restaurant week! I went to Pakpao Thai for the first time and I loved it. My companion and I did the restaurant week menu, and it was more than enough for both of us. We started with the Sui Mai which are pork and shrimp dumplings and they were amazing. I’d go back just for them. Second appetizer was the crab Rangoon’s. Yum. So much fresh crab! Outstanding. For lunch we had the Shrimp Pad Thai, and Chicken Curry. To wash it all down, we had the delish Sangria.

The service was friendly and the manager came to check on the table twice. The ambiance of the restaurant was great. Loved the food...will return!

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DD
San Francisco
30 reviews
Dined on August 2, 2018
Overall 1food 2service 1ambience 2

Terrible experience. Our waiter was totally clueless. It took him 15 Minutes to inform us that the wine we ordered was not available (we sorta figured that out)! We ordered a different wine but he brought this time he brought the wrong one. Our waiter knew nothing about the menu and his timing for delivering the food and retrieving dirty dishes was awkward. When our order was much delayed, he said “we only have two cooks working tonight”. Who wants to hear that? Food was ok but not worth the wait. This restaurant has no one in charge and quality control is nonexistent. We will not return!!!

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OT
Dallas
3 reviews
Dined on July 30, 2018
Overall 4food 4service 3ambience 4

Took 20 minutes for a doughnut....kept forgetting to refill our waters, and just took entirely too long for lunch.

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BW
Dallas
1 review
Dined on July 28, 2018
Overall 1food 1service 2ambience 3

First they were out of my son’s favorite wings. He ordered another chicken dish and asked for the wing sauce on the side. They charged us 2.50 for it. Next, my shrimp curry dish came with only 3 shrimp. Waiter told us it should have 5. He spoke to manager and they said they could either take a few bucks off or bring me another dish and charge me extra. Never again at this location...we always enjoy the downtown location.

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w
Dallas
11 reviews
Dined on July 21, 2018
Overall 2food 1service 1ambience 3

So disappointing. Service was friendly, but very inattentive. It seemed disjointed, as if no one knew where to go, when. The food was poor, overall. The chicken satay appetizer looked like it had been sitting under a warmer for several hours (but the peanut sauce was quite good). The dumplings were excellent. The salmon entree was passable, but the sauce had congealed by the time it hit the table. A side order of wok vegetables was almost floating in a soy sauce mixture. Iced tea, two beers, and the bill was over $75 before tip. This was my seventh try, and I am giving up. I really want to like Pakpao, but it feels like a complacent generic place. I have found the Design District location to be a bit better, but still spotty.

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OT
Dallas
3 reviews
Dined on July 19, 2018
Overall 5food 5service 5ambience 5

Great service. Great food.

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EK
Dallas
23 reviews
Dined on July 14, 2018
Overall 5food 5service 5ambience 3

We started with the PEEK GAI NAM DAENG - HOT & SPICY CHICKEN WINGS then had the NEUA MASSAMAN - SHORT RIB WITH MASSAMAN CURRY and PED SARM ROD - CRISPY TAMARIND DUCK for our entrees. Our server recommended the coconut rice for both and we were so glad he did. It was all marvelous! Our favorite was the short rib dish, though. Very Very Good!!! I ordered a cup of the TOMKHAGAI-CHICKENCOCONUTSOUP, but had to send it back. It was too bland for my liking. I've had it there before and liked it.

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CM
Dallas
1 review
Dined on June 16, 2018
Overall 5food 5service 4ambience 5

Went for brunch on Saturday at 12:00, got seated quickly. Food was AMAZING! Very tasty choices and not your typical brunch options which made for different options! We had the Thai donuts and their take on steak and eggs, both were outstanding. I will definitely be a return guest! Can't wait to taste their other options!

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t
Dallas
82 reviews
Dined on June 2, 2018
Overall 5food 5service 5ambience 5

We had a terrific dinner at Pak Pao. We had the chicken satay for a starter and the spices on the chicken were great. For dinner we ordered the Masaman curry beef spare ribs, the duck, tamarind chicken and pad see ew- all were outstanding! We also had the signature frozen drink- awesome dinner!

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OT
Dallas
3 reviews
Dined on May 24, 2018
Overall 1food 5service 1ambience 2

Meeting with friends we haven’t seen in a while. We sat at 655 and did not get appetizers until 815. Service was terrible, manager was inadequate. No service, no water refills and really the only people that cared was us. Unfortunate. We will only go to the design district location from now on.

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D
Dallas
66 reviews
Dined on May 18, 2018
Overall 5food 5service 4ambience 4

We have been to this neighborhood Thai place several times and keep going back because of the quality of the food. We had the chicken wings appetizer and for entrees had the tamarind duck and salmon curry. All were delicious.

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L
Dallas
11 reviews
Dined on May 10, 2018
Overall 5food 5service 5ambience 4

I love Thai food and the chicken coconut soup and Pad Thai here are outstanding. I like that the menu shows items that are gluten-free. The service today was swift and the food was excellent. It can vary considerably in my experience.

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AH
1 review
Dined on April 21, 2018
Overall 5food 5service 5ambience 5

Food was SO good! I was visiting Dallas for the weekend with my mom and researched the best Thai in the area. We were so impressed with our meals that it will definitely be our first stop in town the next time we visit.

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c
Dallas
12 reviews
Dined on April 3, 2018
Overall 4food 4service 2ambience 3

Food was very good, but service was slow from drinks to food delivery to final bill

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D
Dallas
6 reviews
Dined on March 16, 2018
Overall 5food 5service 5ambience 5

We love this place. We had not been inside the restaurant in a few months because we usually Door Dash it. We enjoyed the new menu items. Actually orders all 3 new appetizers.

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JM
Oklahoma City
31 reviews
Dined on March 9, 2018
Overall 4food 5service 4ambience 4

We were recommended to try Pakpao by a Dallas local and we were not disappointed. We were pleasantly surprised how many great Thai staples were available, as well as the easy substitutions they offered. Great food and creative cocktails! We would definitely recommend it to anyone looking for great Thai food.

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F
Dallas
2 reviews
Dined on March 4, 2018
Overall 5food 5service 5ambience 5

Brunch was an awesome surprise! So good!!

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DE
Dallas
26 reviews
Dined on March 1, 2018
Overall 5food 5service 5ambience 5

The food was great. Crispy chicken curry the best Curry I've ever had.

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OT
Dallas
1 review
Dined on January 31, 2018
Overall 5food 4service 5ambience 5

Service was excellent, everyone liked their food, the only reason I gave the Food a 4 is because my appetizer, the Pow Pow Shrimp, was tasty but the pieces were stuck together.

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D
New England
1 review
Dined on December 28, 2017
Overall 5food 5service 5ambience 5

Get the beef jerky for sure! I love their chicken pad Thai

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OT
Dallas
39 reviews
Dined on December 13, 2017
Overall 5food 5service 5ambience 4

I loved your menu, but I think it's too pricey for lunch. I wish you have a separate lunch menu. It was noisy inside, so we opted to go outside to eat which was much nicer. We weren't sitting on top of each other, and we could hear each other.

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F
Dallas
9 reviews
Dined on December 6, 2017
Overall 2food 2service 4ambience 4

Don’t get the duck noodle soup!

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S
Dallas
16 reviews
Dined on October 3, 2017
Overall 3food 4service 1ambience 1

Slow service and so incredibly LOUD. Horrible place to try and conduct business

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h
San Francisco
6 reviews
Dined on September 16, 2017
Overall 5food 5service 5ambience 4

Food was excellent! Wine was expensive for a casual restaurant though. We had excellent service. We were sitting under a speaker & we're having a hard time conversing, but when we mentioned it they graciously turned the volume down. We were pleased.

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d
Dallas
160 reviews
Dined on September 1, 2017
Overall 4food 4service 4ambience 3

Consistently good food and well intentioned service.

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TF
Dallas
16 reviews
Dined on August 12, 2017
Overall 3food 2service 4ambience 4

Great service. Nice decor. Food was average for Thai - larb gai was very plain (not as fresh/flavorful as other places); pad see ew was average.

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C
Dallas
29 reviews
Dined on August 5, 2017
Overall 5food 5service 5ambience 5

Excellent food, great service and a good value. Perfect for lunch or dinner.

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OT
San Antonio
1 review
Dined on July 14, 2017
Overall 5food 5service 4ambience 4

Fabulous food in a fun, youthful environment.Between the open kitchen and the loud background music it was a bit hard to carry on conversation but the food was perfect, staff was on point and even the least adventurous eater came away with new favorites.

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J
Dallas
9 reviews
Dined on July 9, 2017
Overall 4food 5service 3ambience 3

Incredible food. A take on fast casual Thai but with the quality of a top notch restaurant.

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