Pacino's Classic Italian
Chef Michael Serratore is a native Sicilian with three decades of experience – his passion is transcending guests on an unforgettable culinary journey.
With our diverse cuisine offerings, we strive to please a wide range of palettes, delivering a unique experience every time.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Excellent food and service!!
The ambiance is the best part of this restaurant. Everything else is below average. The staff is under trained and clueless. The host and the bust boys were the only ones who knew what was going on. I had a reservation and it still took 45 mins for my server to come back and take our order. The manager and server left for 15 additional mins trying to find answers about the specials that they offered (cowboy steak they assumed I couldn't pay for perhaps). The food was "Italian like" American food. I had to send my steak back(decided on the NY Strip), it came back severely burnt. The manager asked how everything was and wasn't prepared to handle the answer. He offered complimentary dessert. The server then decided to provide better service once the check was paid. She stood awkwardly at our table for 10 minutes giving weird compliments to my children and asking random questions.... eager to see what her tip was. This restaurant won't last at this rate.
Food quality was not good, lobster ravioli did not have lobster, it was mostly cod or pollack fish mixed in, antipasti meat cuts were on on the way out, smelly and slimy. Pizza was the most generic, nothing to do with Italian traditions. Very disappointed
We are so sorry you were disappointed with your experience. Our lobster ravioli is homemade and we can tell you it is made with real lobster. Regardless of that and the other food, we hold ourselves to a very high standard and would like to make it up to you. Please contact us directly and we hope to serve you again soon.
The restaurant was very clean. Service was friendly and attentive. The food came fast and was hot and delicious. The malbec and pinot grigio wines were very nice.
Food was just ok.
We weren’t greeted properly I believe there were understaffed but the food was not like the first time my pasta was not made the same as the last time and I got the same thing. Overall they tried .
First time at the restaurant. Beautiful space and very friendly staff. Due to covid, very few people in the spacious restaurant. The food was delicious! I will definitely go back!
Great ambiance, fantastic service and wonderful food.
Just discovered this spot next to Icon theater. Excellent fish soup, chicken vesuvius, meatballs,, salad very fresh and plentiful. Great service. Free parking with validation.
Our 3rd visit, the server was great!
Will definitely go back.
Everything was outstanding. the service and the food was so great, we all had a great time, highly recommend Pacino’s !!!
This place is the BEST!
Outstanding food, service and ambience! Last minute decision to go out for dinner - this was a great spot to enjoy being out to dinner! Large dining rooms and an extremely attentive server.
Food was excellent!! Server did a great job despite being short staffed. We will be back!
Loved my experience at Pacino's. Half of us ordered off their Restaurant Week menu- huge portions for an amazing price (<$40). The other half ordered off their regular menu, which also had great options. The service was amazing and food came out right away. Will definitely be coming back!
Delicious food with amazing service
Nothing special. Nice ambiance though. I ordered meatball starter. Waiter said they were being prepared fresh, because they ran out. Yet when they arrived at the table they were lukewarm. Guess I look stupid. Gotta work on that. Had the seafood risotto, that tasted like tomato sauce, but not at all like seafood. I suggest you peer into the window at the beautiful dining room. Skip going in.
Our server Courtney was amazing! Thank you for making my best friends birthday dinner awesome!
We had the Sicilian risotto & the chicken Parmesan. The risotto was great & flavorful. The breading on the chicken Parmesan was good but the chicken itself could have had more seasoning. Our server was friendly & knowledgeable & when we arrived we were seated right away.
Beautiful restaurant. Great attention from the staff. Food was delicious. I went with my boyfriend to have our Valentine dinner and we were more than satisfied with our choice.
Overall the environment is very nice! The waitress are very friendly , nice, and quick . The food could have been season better . Only thing that was very tasty was the bread and broccoli. The shrimp was very hard , pasta sauce was very thick so it became overwhelming, the string beans was half done. If the would have cooked it longer they would’ve been better . The filet mignon could have used more seasoning.
The drinks from the bar was good .
Great ambiance. Food was great and staff was quick and courteous.
I highly recommend Pacino’s. We went for my birthday and Valentine’s Day. Our first time there and everything was delicious and the ambiance was amazing. Also they were about to accommodate my 7 people and we were still social distancing. Will definitely be eating there again.
We selected Pacino’s as part of our Valentine’s Day staycation and we are so glad we did. The atmosphere is more modern with an open air kitchen, large wrap-around bar area and very large dining room. During warmer months, they also have outdoor patio seating. The owner, Michael warmly greeted us and we were seated within minutes. The service was impeccable and the food was excellent (although we did find the meatball appetizer to be more dense than expected). We both opted for pasta dishes, mine was a special (chicken and peas with farfalle and a light tomato sauce) while my boyfriend’s was the standard spaghetti and bolognese. The portions were huge - we took what amounted to a standard portion of each home. Michael made it a point to stop by our table towards the end of our meal, a nice touch that showed he cared and appreciated our patronage. We look forward to a return visit and highly recommend Pacino’s!
Food was overall good portion size was good waitress had too many tables and charged me for 2 salads although I sent one back to the kitchen because it was very tart
Valentine’s dinner for two couples, they had rose petals scattered throughout the restaurant. The service and food were great! My friend and I were each given a rose as we walked out, super unexpected and nice :)
I found a new favorite spot. Great feel and friendly staff.
Received orders quickly. Food was hot. Wait staff responsive.
Dined on the Saturday of Valentines weekend, restaurant was decorated so cute! We had a great time!
We came here wanting to support a neighborhood restaurant, and with high hopes that this will be our neighborhood go-to for Italian. The menu has plenty of options for everyone, as my family of 5 has varying dietary preferences. The artichoke was misrepresented in the menu, and when we asked for clarification from the server, she couldn’t provide an adequate description. Reluctantly we order it and it came out not as expected (as we expected some kind of a spread), instead it was a whole grilled plant with breadcrumbs thrown on top. Some of the petals were not fully cooked. On the menu it’s listed as gluten free, but the bread crumbs on top wouldn’t make it as such. Kinda scary for those who are gluten sensitive. Also we ordered a side of brussel sprouts, tasted OK but it had an sliver of a metal shaving. Luckily we spotted it and no one ate it and injured themselves. The manager did comp us for both the dishes and brought out dessert & coffee for us. We also ordered a bunch of other dishes. Lemon chicken pasta, shrimp Alfredo, salmon, beet salad, caprese salad, calamari, lentil soup. All the dishes are a solid 2.75 out of 5 for flavor and presentation. The space is great, the ambiance as well. Service is sort of 50/50 as well. The manger did do his best to right the wrong. I don’t blame him or his staff.. it’s a tough situation that all the restaurants are facing right now. With closures and reopening, they may hav lost staff, and a new crew may just need more time to be trained properly. We really hope this place survives, and the management and owners take note to do better.
Pacino’s always offers an amazing experience!
Our first time out to dinner in 8 mo. Really liked the atmosphere and the food was great. The staff was extremely attentive and super nice. We had dinner at the table and decided to move to the bar for a couple more drinks... so fun to be out. They even brought over a lighted tiramisu and sang happy birthday to me! We will be going back!
Our server was lovely, however the person who seemed to be the manager was often interacting with customers and walking without a face mask.
We sincerely apologize if this incident occurred, but will ensure regardless this does not happen again. We take our customers' and employees' safety during Covid-19 very seriously.
Good food and great service. Our waiter was very helpful in recommending food and portions which were large. We walked there and back which made our evening even nicer. I believe there is parking close by.
Great food and great service! Will be back again!
Enough food, decent price, beautiful environment and very nice waitress. She was helpful and let us eat on our own time. Other restaurants had a time that you can stay, they don’t do it. So you can have a nice time outside of your home in a safe environment from Covid
The service was just wonderful, and the food was delightful. It’s very classy and great for date night, birthday dinner etc.
A party of 6 celebrated New Year eve at this restaurant. The chef was amazing. He made something that wasn’t even on the menu! The guys loved the steak and us girls loved the pasta! Our waiter (Maria) was amazing and made the night for us perfect!
We are dinner here for NYE. It was lovely!! Great food, great service and a free champagne toast!! Thank you!!
Wow what a wonderful experience. We made online reservations, which was super easy. Our server was Michael and he made the experience great. The lighting was spot on, the music wasn’t too loud. They have a great wine selection and the pasta portions were huge. Highly recommended!
Pacino's Classic Italian does offer delivery in partnership with Uber Eats. Pacino's Classic Italian also offers takeout which you can order by calling the restaurant at (312) 964-5150.
Pacino's Classic Italian is rated 4.5 stars by 145 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.