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Sushi and sashimi platter - Ozumo Santana Row, San Jose, CA

Ozumo Santana Row

4.2
4.2
294 Reviews
$31 to $50
Japanese
Ozumo Santana Row, San Jose is a Japanese Izakaya restaurant - which means numerous "tapas" style moderate portions to share, accompanied with a good cocktails or drinks, fun and good time. Bringing 20 years as San Francisco’s award winning restaurant to enjoy Japanese fine dining, or casual food or drinks - and lighter fare in the bar. Try our Japanese style beer garden.

Make a reservation

2 people

7:00 PM


Booked 54 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Seafood

  • Hours of operation

    Mon–Thu, Sun 12:00 pm–10:00 pm Fri, Sat 12:00 pm–11:00 pm Happy Hour Mon–Fri 3:00 pm–5:00 pm

  • Phone number

    (408) 886-3090

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Owned/operated by

    Asian and Pacific Islander, Latinx or Hispanic, LGBTQ+, Women

  • Catering

    Please contact our Director of Special Events, Michelle Cheng to arrange for platter or full service catering needs. We also offer onsite sushi chefs and classes! mcheng@ozumo.com<br />

  • Private party facilities

    Please contact our Director of Special Events, Michelle Cheng to arrange for private dining or parties of 10 or more. Also available are sushi classes, sake classes, offsite private sushi chef, and full service catering - mcheng@ozumo.com

  • Private party contact

    Kristan Bonde: (415) 872-1118

  • Neighborhood

    San Jose

  • Parking details

    Partnering with Valencia Hotel Valet services.Olin parking lot at the row is the closest free parking to Ozumo.

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Wheelchair Access, Wine

What 294 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.1Service
  • 4.1Ambience
  • 3.6Value

NoiseModerate

Loved For

  • San Jose / Silicon Valley

    Hot spot

Sort by

Filters

  1. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food4service1ambience3
    Good food as expected. Awful service. Server didn’t touch us for 20 mins at a time.
  2. MH

    MamaHet

    San Francisco

    25 reviews

    4.0

    25 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    Pricey for the portions. The ambience decor and aesthetic is very basic for being a restaurant in Santana Row. Service was fast and fresh but never asked or replenished our drinks at all during our entire meal. Never even asked if we wanted more soda or cocktails at the table
  3. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food5service1ambience5
    Food was outstanding and we loved our table, even though it faced the server station at the bar. The one thing that disappointed us was the wait staff. Our server felt young and inexperienced and he wasn’t very attentive. The hostess left more to be desired, I put in a note that it was a birthday and no wishes were made, even though I know she saw. When a restaurant puts in that extra effort to be personal it says a lot. Didn’t leave wowed, but would still come back for the food.
  4. OT

    OpenTable Diner

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on November 19, 2022

    overall4food3service5ambience4
    Service was great. Food was OK. Fried foods were very bland. Drinks OK. Prices high for such small plates. Location is great.
  5. MB

    MarkB

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on November 16, 2022

    overall3food5service2ambience4
    The atmosphere and food was very good. However, the restaurant failed when it came to service. We had a 9 PM appointment and the kitchen and bar were quickly shutting down and we felt rushed to order our food and drinks. After our food arrived, the server never came back to check on us until the restaurant was closing.
  6. OT

    OpenTable Diner

    Central Coast

    2 reviews

    vip
    3.0

    2 reviews

    Dined on November 12, 2022

    overall3food3service4ambience4
    Sushi was fresh but lunch menu was super limited and prices are high. There is better sushi for better value for the money.
  7. NF

    NoviceFoodie

    San Francisco

    6 reviews

    1.0

    6 reviews

    Dined on November 10, 2022

    overall1food2service1ambience1
    When we walking in the door, there was no one at the host stand to great us. The bartender looked over a few times, but didn't say anything or even let us know someone would be right with us. Took about five minutes to be seated. We sat at a booth and I noticed immediately that the light fixtures above had a thick layer of dust on them. Unfortunately so did the booth and I even saw people's left behind hair. It was clear that it hadn't been cleaned in a long time. The food was ok at best. The sushi cuts weren't done with care or a sharp knife leave the pieces uneven and stringy. Unfortunately, the best part was the California roll which doesn't even have any raw fish. I was also disappointed that were weren't asked if we wanted anything else. Our bento boxes were cleared away and just asked if we wanted the check. I had mentioned it was my mother's birthday when I made reservations, but instead of offering a dessert menu, it was like they were rushing us out of there. The restaurant was empty so I'm not sure what the rush was for. I just took the check, paid, and left. It was my first and last time at this restaurant. Plenty of better options elsewhere in Santana Row.
  8. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5
    We were hosting my husband’s family (party of 8) and Ozumo was great-very attentive service and great food. The best part was they put us in a private room in the back, which made us feel super special!
  9. J

    Josef

    San Francisco

    5 reviews

    vip
    3.0

    5 reviews

    Dined on October 30, 2022

    overall3food1service5ambience2
    By no means the same as Ozumo in SF. Food taste and quality as well as its presentation all semi-terrible!!!
  10. OT

    OpenTable Diner

    Exclusive

    1 review

    vip
    1.0

    1 review

    Dined on October 29, 2022

    overall1food1service2ambience2
    We were extremely disappointed with the quality of the food here. Particularly since the prices are in the upscale range for sushi, we were expecting quality sushi and everything was just mushy and bland. Only thing decent was the cocktail! Won’t be back.
  11. CB

    CharlesB

    Hawaii

    2 reviews

    1.0

    2 reviews

    Dined on October 28, 2022

    overall1food1service2ambience2
    Very disappointed by this pseudo-Japanese restaurant. My wife is Japanese and found several misspellings and mistranslations on the menu, which was not a good omen. Wagyu beef tartare was spoiled by fried garlic and an overpowering and overly sweetened yuzu ponzu. The fish in the sushi was dry and not as fresh as it could have been, and a bowl of white rice was dry and hard. Our wait staff was friendly but wasn’t so knowledgeable about the sake list and recommended two that really didn’t fit the profile that we had expressed a preference for. While the final cost would have been fine for an excellent meal, it was far too expensive for the poor value received.
  12. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 26, 2022

    overall5food3service4ambience4
    Load place. Overpriced. Dirty plates. Working till 10.
  13. FW

    FrankW

    Minneapolis

    2 reviews

    vip
    3.0

    2 reviews

    Dined on October 24, 2022

    overall3food3service4ambience3
    Sushi was fresh and excellent. The Miso Black Cod and Chicken Teriyaki were somewhat bland and not up to expectations.
  14. A

    Alice

    1 review

    2.0

    1 review

    Dined on October 22, 2022

    overall2food3service2ambience2
    Food is ok but way overpriced. We were rushed out of the restaurant - we were still eating and the waiter gave us the dessert menu, we didn’t get any dessert then they gave us the bill straight away. the whole dinner was only 1 hour. Terrible dining experience
  15. LD

    LDAV

    Raleigh

    2 reviews

    5.0

    2 reviews

    Dined on October 18, 2022

    overall5food5service5ambience5
    Food and service were top notch! A little loud in the establishment but nothing too bad. Very reasonable pricing for the quality- will certainly return.
  16. R

    Rutland

    New Mexico

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5
    So delicious! Server was very friendly and nice. Portions seem a little overpriced but overall worth it!
  17. E

    Elle

    1 review

    3.0

    1 review

    Dined on October 16, 2022

    overall3food5service1ambience3
    Food was great, slightly overpriced for smaller portions but great quality. Service was very inattentive. We reserved a table but felt like we were placed in the bar area for open seating. Nice guy but didn’t check on us once after finally ordering. It was not busy in the restaurant either. Received more attentive service shopping retail next door. Those serving the food and bussing the tables were great and swift which made up partially for the lack of service from our server.
  18. o

    onebrother

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on October 16, 2022

    overall3food2service5ambience5
    The restaurant was a bit empty on a Saturday night but I guess it was early. We order several items and the best of the evening was the one of the rolls (Honcho). We also ordered the mixed sashimi plate over $100) and the only fish that was fresh was the salmon but I believe the others were thawed from frozen it had a bit gritty texture which I didn’t like at all. My son had the oyster item (one shot for $18) and he enjoyed that. It had sea urchin, etc. the teriyaki chicken was a bit dry and the pork belly dish didn’t really stand out for the type of restaurant that I expected. I thought I mentioned in the reservation that we were there for a birthday but I guess that didn’t get past to the restaurant. We did get one free ice cream and a candle !!! Not sure if the whole meal was worth about $300 for the 4 of us.
  19. OT

    OpenTable Diner

    Central Coast

    2 reviews

    5.0

    2 reviews

    Dined on October 16, 2022

    overall5food5service5ambience5
    Great sushi, super creative
  20. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on October 14, 2022

    overall1food2service3ambience4
    The sushi roles ( with shrimp tempura) were served cold. I would not recommend this place
  21. DM

    DisappointedMom

    Portland

    1 review

    2.0

    1 review

    Dined on October 12, 2022

    overall2food2service2ambience2
    There was a serious disconnect between the website and the actual offerings at this place. They advertise happy hour until 6:30pm on the site with a menu, but it's over at 3:30pm in the restaurant. What's worse is the staff was utterly confused about this - was it still happy hour? was it only at the bar? was it over? was there a menu or a QR code? They had no idea and all had different ideas of what the real situation was. Not their fault, but it's clear this place is mismanaged - which only really impacts the waitstaff themselves and the customers. Missing food from the order, reminders of drink orders placed 20 mins prior, etc. Unfortunately, they can get away with this because its Santana Row. Pull it together, it's not that hard to properly manage and train your staff of hard working people. They deserve better.
  22. C

    Carolle

    San Francisco

    7 reviews

    3.0

    7 reviews

    Dined on October 10, 2022

    overall3food2service2ambience5
    $90 lunch for two and 2 of the four dishes were not great. Service unusually slow and the restaurant wasn’t busy . Pretty place though with nice outdoor seating
  23. OT

    OpenTable Diner

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on October 9, 2022

    overall5food5service4ambience5
    So much better than the San Francisco Ozumo. Quality of food and atmosphere
  24. JL

    JylL

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on October 6, 2022

    overall5food5service5ambience5
    The food was excellent, although a bit pricey. Our server was FANTASTIC!!?
  25. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 5, 2022

    overall5food5service5ambience5
    An amazing night with beautiful food by Chef Johnny! We opted for the Omakase dinner with beautiful choices by the chef himself. He greeted us and checked in with us often and ensured the food came out appropriately timed! Will bring out of town guests when I want to show off the best of Bay Area food 😆
  26. V

    Vacuum

    San Francisco

    1 review

    3.0

    1 review

    Dined on October 5, 2022

    overall3food1service4ambience4
    Terrible sushi. Good for someone who wants to be in Japanese restaurant without knowing what sushi is.
  27. MN

    MitchellN

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined on September 24, 2022

    overall3food3service4ambience4
    Food pricey for what you get but quality was good on most dishes ordered. The server Jason was very attentive and professional.
  28. D

    Danielle

    1 review

    2.0

    1 review

    Dined on September 24, 2022

    overall2food3service2ambience1
    The restaurant was uncomfortably loud when we went for a special occasion. We were really excited about getting to eat there but we ended up really disappointed. We were really excited because we requested a server we saw was highly reviewed hoping service was unfortunately just not good. We didn't see our server more than 3 times before we requested the check. Tipping 20% after being ignored for an hour just did not sit right with us. Adding to that, our sushi rolls were tasty but we've had much better for much less. At the end of it all, we spent $250 for 5 okay rolls, edamame and tuna tartare, 2 drinks, and a tip that was sadly not deserved.
  29. NC

    NickC

    San Francisco

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service4ambience4
    The sashimi was superlative. I would come back just for that.
  30. K

    Kell

    Orange County

    1 review

    2.0

    1 review

    Dined on September 17, 2022

    overall2food2service1ambience3
    Some of our fish smelled super fishy and unappetizing but there were other pieces that were delicicious! Be prepared to wait for everything. We had a reservation but didn’t get seated for 20 minutes or so. We had to ask 3 times for ginger and wasabi and the server didn’t check on us throughout the meal. We were obviously done eating and they cleared our table but didn’t bring the check out to us. We waited for around 15 minutes and then asked for the check. Our server didn’t bring it and started hanging out and talking with other servers so after another 15 minutes of waiting, I had to walk up to her and pay there.
  31. OT

    OpenTable Diner

    Seattle

    1 review

    3.0

    1 review

    Dined on September 11, 2022

    overall3food5service2ambience4
    Birthday event. Sub par service. Good sushi.
  32. VM

    VictorM

    San Francisco

    1 review

    3.0

    1 review

    Dined on September 3, 2022

    overall3food3service4ambience4
    Just okay, not worth the price.
  33. OT

    OpenTable Diner

    San Francisco

    3 reviews

    vip
    4.0

    3 reviews

    Dined on September 3, 2022

    overall4food5service5ambience4
    Service improved A LOT compared to 2020. Food quality is still very good.
  34. VA

    VanaAli3

    San Francisco

    27 reviews

    vip
    3.0

    27 reviews

    Dined on September 2, 2022

    overall3food5service3ambience3
    Didn't enjoy my dining experience as much this time. We made dinner reservations to mark a special date. 8pm is a bit late for dinner, but we were confident in picking Ozumo. Our server seemed to be in a rush. She kept showing up with the order tablet while we were browsing the menu. After ordering drinks and appetizers, she reminded us of the time, in case we decide to order a meal or sushi. Mind you, it's 8:20pm!! At 8:50, she told us that it's last call for the kitchen and the bar. But we saw 3 more couples were seated after us. They were all rushed as well, from what I observed. Food was good, but We asked for a To-Go bag, and that never happens when we go out for sushi. The 3 stars is for the bartender, he was awesome with drinks and water. Not sure if I'll be returning to this location. I'll head 45 mins North to SF.
  35. n

    nathan

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service4ambience5
    The food was delicious but had to wait a bit for our reservation.
  36. S

    Someone

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on August 27, 2022

    overall3food2service2ambience3
    Food is not great (took the chef’s nigiri) and very expensive
  37. OT

    OpenTable Diner

    San Francisco

    8 reviews

    vip
    5.0

    8 reviews

    Dined on August 25, 2022

    overall5food5service5ambience5
    Great dining experience and server was exceptional
  38. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on August 25, 2022

    overall1food1service4ambience2
    Not worth the money. The food is fresh but mediocre. The place smells like cleaning products. Ozumo used to be a special place but now it is way overpriced very regular sushi experience. Not worth the money they are asking for.
  39. P

    Private

    Los Angeles

    8 reviews

    vip
    1.0

    8 reviews

    Dined on August 21, 2022

    overall1food1service4ambience1
    Overpriced, mediocre sushi. Loud music that makes everyone to speak loud, that made it an unenforceable experience.
  40. B

    Bhhh

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on August 21, 2022

    overall3food3service2ambience3
    Service was slow and food was bland and expensive

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated
    • Staff temperature check required

FAQs

You can order delivery directly from Ozumo Santana Row using the Order Online button. Ozumo Santana Row also offers delivery in partnership with Postmates. Ozumo Santana Row also offers takeout which you can order by calling the restaurant at (408) 886-3090.

Ozumo Santana Row is rated 4.2 stars by 294 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 54 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates
Google Map for Ozumo Santana Row

355 Santana Row, Ste 1010, San Jose, CA 95128

Dining areas

Additional information

  • Neighborhood

    San Jose

  • Hours of operation

    Mon–Thu, Sun 12:00 pm–10:00 pm Fri, Sat 12:00 pm–11:00 pm Happy Hour Mon–Fri 3:00 pm–5:00 pm

  • Cuisines

    Japanese, Sushi, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Partnering with Valencia Hotel Valet services.Olin parking lot at the row is the closest free parking to Ozumo.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Owned/operated by

    Asian and Pacific Islander, Latinx or Hispanic, LGBTQ+, Women

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Wheelchair Access, Wine

  • Phone number

    (408) 886-3090

  • Catering

    Please contact our Director of Special Events, Michelle Cheng to arrange for platter or full service catering needs. We also offer onsite sushi chefs and classes! mcheng@ozumo.com<br />

  • Private party facilities

    Please contact our Director of Special Events, Michelle Cheng to arrange for private dining or parties of 10 or more. Also available are sushi classes, sake classes, offsite private sushi chef, and full service catering - mcheng@ozumo.com

  • Private party contact

    Kristan Bonde: (415) 872-1118

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  • Do Not Sell or Share My Personal Information
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