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Sushi and sashimi platter - Ozumo Santana Row, San Jose, CA

Ozumo Santana Row

4.3
4.3
247 Reviews
$31 to $50
Japanese
Ozumo Santana Row, San Jose is a Japanese Izakaya restaurant - which means numerous "tapas" style moderate portions to share, accompanied with a good cocktails or drinks, fun and good time. Bringing 20 years as San Francisco’s award winning restaurant to enjoy Japanese fine dining, or casual food or drinks - and lighter fare in the bar. Try our Japanese style beer garden.

Make a reservation

2 people

7:00 PM


Booked 10 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Seafood

  • Hours of operation

    Mon–Thu 4:00 pm–10:00 pm Fri, Sat 12:00 pm–11:00 pm Sun 12:00 pm–10:00 pm Happy Hour Mon–Fri 4:00 pm–6:00 pm

  • Phone number

    (408) 886-3090

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Owned/operated by

    Asian and Pacific Islander, Latinx or Hispanic, LGBTQ+, Women

  • Catering

    Please contact our Director of Special Events, Michelle Cheng to arrange for platter or full service catering needs. We also offer onsite sushi chefs and classes! mcheng@ozumo.com<br />

  • Private party facilities

    Please contact our Director of Special Events, Michelle Cheng to arrange for private dining or parties of 10 or more. Also available are sushi classes, sake classes, offsite private sushi chef, and full service catering - mcheng@ozumo.com

  • Private party contact

    Kristan Bonde: (415) 872-1118

  • Neighborhood

    San Jose

  • Parking details

    Partnering with Valencia Hotel Valet services.Olin parking lot at the row is the closest free parking to Ozumo.

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Wheelchair Access, Wine

What 247 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.2Service
  • 4.1Ambience
  • 3.6Value

NoiseModerate

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  1. LB

    LilyB

    Yosemite

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Ozumo has become one of our favorite restaurants for all occasions: a date night out for two, birthday dinners, a place to take out of town guests. The reason is it's special diet friendly (I have Celiac and we have two lactose intolerants in the fam), it's beautiful and Santana Row is gorgeous, the bar always makes excellent drinks, the food is exceptional and every single staff person I have ever interacted with (I'm gonna guess 30 so far?) has been ONE OF THE KINDEST AND MOST HELPFUL PEOPLE EVER. And they saved us after the absolutely worst experiences I've ever had at Left Bank! Actually, I went to Left Bank 20 years ago and swore I'd never return and friends talked me into giving it another shot and we left after the hostess and manager were absolute ogres to our party of 25 people! Ozumo saved the day and ALMOST made me forget how ugly the Left Bank staff are. (8 weeks later and I am still too angry to leave a review but I will) ENOUGH ABOUT STUPID LEFT BANK! OZUMO ROCKS IN EVERY WAY A RESTAURANT CAN AND THEY ALWAYS DELIVER NIGHT A SPECIAL NIGHT OUT! WE LOVE THEM!!!!!!
  2. OT

    OpenTable Diner

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on July 31, 2022

    overall1food1service1ambience4
    I had an extremely disappointing experience, I had a server that was super impatient and did not seem very happy to be helping us. We How do reservation and still had to wait 20 minutes and when I approached them they said they were sorry they forgot about us. I’ve had so many good experiences here I’m not sure why this one was really poor and for my anniversary. I don’t think I’ll be coming back here ever
  3. MS

    MariaS

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on July 31, 2022

    overall3food4service2ambience4
    Our server was likely high on something. She was slurring her words...very strange. The restrooms were dirty and ot was hot in there, no air circulation. The poor bartender was so backed up! It took about 20 minutes to get our drinks. Aside from that, the food was great!
  4. DL

    DLS99

    Las Vegas

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience3
    Excellent sushi / dinner. Delicious and arrived quickly. Top quality service. Outside seating is average but that was our choice. We were offered a very nice table inside but chose to be outside. Will return in the future.
  5. CC

    CarolC

    San Francisco

    92 reviews

    vip
    3.0

    92 reviews

    Dined on July 30, 2022

    overall3food5service4ambience1
    As usual, the food is exceptional. However, on this visit, the ladies room was a horrible, unsanitary mess. Every single toilet was filled to overflowing with toilet tissue. Unusuable. There was no soap in the dispensers, making me wonder exactly how sanitary were the food worker's hands? And there were those lame, cheap air dryers that (if working) simply spread bacteria laden air around. But fortunately or unfortunately they were not working. So actually, the ladies' room should've been marked out of commission, since obviously no one was restocking or even monitoring. Finally, the so-called "patio" was really just a dark room with one wall open to the sidewalk. The actual patio, where we wanted to eat, was abandoned. Now, we would consider takeout, except that last time we called for takeout they failed to give us any wasabi! I give up, Ozumo. At least til you get your act together. Clean your rest rooms! Make sure they have soap! And for god's sake, put a disposable towel dispenser in.
  6. h

    heathers

    Tahoe

    17 reviews

    vip
    2.0

    17 reviews

    Dined on July 30, 2022

    overall2food3service1ambience2
    Took extremely long to have order taken, drinks included.
  7. CS

    CraigS

    San Francisco

    10 reviews

    vip
    3.0

    10 reviews

    Dined on July 28, 2022

    overall3food5service2ambience3
    Surprised me they were out of bottled water and sodas. Food is great but service is questionable - and for the price, they should be top notch.
  8. OT

    OpenTable Diner

    San Francisco

    3 reviews

    vip
    4.0

    3 reviews

    Dined on July 23, 2022

    overall4food5service5ambience5
    Excellent food and service.
  9. S

    Sanj

    San Francisco

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5
    Great find for good vibes, sushi, appetizers, and drinks!
  10. BH

    BrickHouse1

    San Francisco

    47 reviews

    vip
    5.0

    47 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5
    My husband doesn't like sushi, but got the steak and loved it. I got the Honcho roll and it was amazing.
  11. OT

    OpenTable Diner

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on July 18, 2022

    overall5food5service5ambience5
    What an incredible experience - location, cuisine and service. We love the Santana Row location, it brings energy to an otherwise sleepy Silicon Valley. And the HONCHO Roll was the highlight of our meal - incredible balance of flavors and textures. Finally, service was incredible - accommodating our vegetarian guest, taking the obligatory photos (basically moonlighting as professional photographer). Thank you for a great evening.
  12. OT

    OpenTable Diner

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on July 17, 2022

    overall5food5service5ambience4
    Always a great time at Ozumo, my favorite sushi place. Very high quality sushi.
  13. WM

    WilliamM

    Las Vegas

    4 reviews

    4.0

    4 reviews

    Dined on July 15, 2022

    overall4food4service5ambience4
    The sushi and small plates were good but the portions were small. I recently dined at Sushi Sam’s which had relatively huge portions compared to Ozumas. However, the prices were on par for the location at Santana Row. I would recommend the sake flights over the individual glasses for a better deal.
  14. A

    Anne

    Chicago

    14 reviews

    3.0

    14 reviews

    Dined on July 12, 2022

    overall3food4service2ambience4
    We enjoyed the sushi rolls and apps. Service was slow, we spilled some soy sauce and needed another napkin and received paper cocktail napkins for the rest of our dinner. Not very classy IMO.
  15. LO

    LouieO

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on July 10, 2022

    overall4food3service3ambience4
    We've been here many times and we really enjoyed eating here. Yesterday was a little disappointed with the quality of food they served. The Burikama is not crispy as before and it was under cook. The Uni is salty and fishy. Not a happy customer..
  16. C

    Cristy

    1 review

    2.0

    1 review

    Dined on July 8, 2022

    overall2food3service2ambience2
    Server not attentive. Didn’t explain what dish was being served. Had to ask . Had to ask for more water. Music was loud. My drink was filled with ice and very little alcohol.
  17. DB

    DavidB

    San Francisco

    2 reviews

    vip
    4.0

    2 reviews

    Dined on July 4, 2022

    overall4food5service4ambience4
    one of my favorite sushi places in San Jose. The burritoro and goyza are awesome!
  18. TT

    TheTheaterGeek

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on June 27, 2022

    overall4food5service5ambience5
    Awesome food. Prices a little high but worth it once in a while. The Wagyu is worth every penny.
  19. MP

    MonicaP

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5
    Th chef made our celebration every more special by selecting us for a courtesy! the food wad simply amazing and the service was great!
  20. U

    Umeshl

    San Francisco

    1 review

    2.0

    1 review

    Dined on June 25, 2022

    overall2food2service2ambience3
    Underwhelming food and service. Went there on a friday night and perhaps would not return.
  21. MQ

    MimiQ

    San Francisco

    7 reviews

    2.0

    7 reviews

    Dined on June 19, 2022

    overall2food2service4ambience3
    Very disappointed. Will not visit again.
  22. SK

    ShannonK

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5
    Delicious food, yummy cocktails, friendly and helpful server—We will be back!
  23. MS

    ManjinderS

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5
    We were seated outside which was nice for us. Our waiter was so awesome! He was very helpful! We would go back and recommend our friends as well. We had a great time!
  24. G

    Gentleman

    San Francisco

    10 reviews

    vip
    2.0

    10 reviews

    Dined on June 18, 2022

    overall2food3service3ambience2
    Do not recommend. Noisy place, nothing special about food or ambience, really slow an in-attentive service and EXTREMELY expensive. I typically do not complain about food cost in Silicon Valley, but paying $250 for two people ordering two glasses of their cheapest wine and a glass of their cheapest sake, and leaving hungry is a JOKE. You can have the same experience for 50% of the price in other places in South Bay with better quality sashimi. They even charged $5 for tea!!!!!! Never again
  25. BH

    BillyH

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food3service3ambience2
    Not recommend this place if you want a private/quiet ambiance. Their booth seats are very tight which can’t even fit 2 adults. With the price they charge, there are other much better options in Bay Area
  26. OR

    OliviaR

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 15, 2022

    overall5food5service5ambience5
    Everything we ordered was SO good! We'll definitely go back!
  27. AR

    AmanR

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5
    Sumptuous sushi and creative drinks make for a beautiful meal. Service is amiable without being overly friendly.
  28. TT

    TrangT

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5
    Took my niece here for lunch. We had a wonderful time. Hines was our server and he was very attentive. The food was delicious, the service was great, the restaurant was cute and clean. Will definitely be back!
  29. OT

    OpenTable Diner

    San Diego

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 5, 2022

    overall4food5service5ambience4
    Great food and service. It was notably expensive and the 5% tax at the end only compounded this. Worth trying and I would go again, just be ready to pay and perhaps over pay.
  30. SK

    ShehnazK

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5
    Great food!
  31. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    Great food and service.
  32. OT

    OpenTable Diner

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on June 3, 2022

    overall3food3service2ambience3
    I would NOT recommend this restaurant for some reasons 1, The service didn’t meet my expectations. The kitchen server and the waiter are not coordinating well. They forgot to bring the rice for the short ribs and also the fish they didn’t bring our fish either. We asked the waiter all he said was the kitchen server ran out of fish but they didn’t let us know till the end and we was waiting for it, they should of notifying the customers immediately. Very disappointed with the service. 2, The food came in very small portions for the price. Definitely overpriced for this restaurant. 3, The smell of smoke( marijuana) inside the restaurant made it has bad taste since we don’t smoke.
  33. OT

    OpenTable Diner

    London

    12 reviews

    vip
    1.0

    12 reviews

    Dined on June 1, 2022

    overall1food2service1ambience3
    Complete disaster- arrived at 5:20pm ordered food and a good saki two of the apprizers arrived quickly, one was off the menu then nothing for an hour- eventually called the server to the table and it appears the remainder of th
  34. D

    Danair

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5
    Excellent Food and Sushi
  35. OT

    OpenTable Diner

    Central Coast

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service1ambience1
    Food and service was not worth the high prices.
  36. OT

    OpenTable Diner

    San Francisco

    8 reviews

    vip
    4.0

    8 reviews

    Dined on May 27, 2022

    overall4food4service4ambience2
    Dinner was very good I recommend this restaurant Very friendly place .. I give it 9 please make sure to book a reservation otherwise you will have to wait..
  37. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5
    Good service, great food, Great experience.
  38. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 21, 2022

    overall1food1service1ambience1
    food was expensive, but tasted like cheap street food.
  39. SC

    SelinaC

    San Francisco

    1 review

    3.0

    1 review

    Dined on May 21, 2022

    overall3food3service3ambience3
    Not very authentic Japanese food and the music there was really loud, very different from what I expect from Japanese restaurant.
  40. CE

    CarlosE

    San Francisco

    28 reviews

    vip
    5.0

    28 reviews

    Dined on May 19, 2022

    overall5food5service4ambience4
    Great quality. A bit pricy. Service was ok.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated
    • Staff temperature check required

FAQs

You can order delivery directly from Ozumo Santana Row using the Order Online button. Ozumo Santana Row also offers delivery in partnership with Postmates. Ozumo Santana Row also offers takeout which you can order by calling the restaurant at (408) 886-3090.

Ozumo Santana Row is rated 4.3 stars by 247 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 10 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates
Google Map for Ozumo Santana Row

355 Santana Row, Ste 1010, San Jose, CA 95128

Dining areas

Additional information

  • Neighborhood

    San Jose

  • Hours of operation

    Mon–Thu 4:00 pm–10:00 pm Fri, Sat 12:00 pm–11:00 pm Sun 12:00 pm–10:00 pm Happy Hour Mon–Fri 4:00 pm–6:00 pm

  • Cuisines

    Japanese, Sushi, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Partnering with Valencia Hotel Valet services.Olin parking lot at the row is the closest free parking to Ozumo.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Owned/operated by

    Asian and Pacific Islander, Latinx or Hispanic, LGBTQ+, Women

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Wheelchair Access, Wine

  • Phone number

    (408) 886-3090

  • Catering

    Please contact our Director of Special Events, Michelle Cheng to arrange for platter or full service catering needs. We also offer onsite sushi chefs and classes! mcheng@ozumo.com<br />

  • Private party facilities

    Please contact our Director of Special Events, Michelle Cheng to arrange for private dining or parties of 10 or more. Also available are sushi classes, sake classes, offsite private sushi chef, and full service catering - mcheng@ozumo.com

  • Private party contact

    Kristan Bonde: (415) 872-1118

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